18Bet 6600 Euros of losing bets added to my account and 3207 withdrawal cancelled

**Ilya Gorbunov** · 11-04-19, 12:50 PM

I have been talking to them for a few weeks. But decided to go forward end of last week. I will write an update once i have one

**lonnie55** · 11-04-19, 12:58 PM

Originally posted by Ilya Gorbunov

I have been talking to them for a few weeks. But decided to go forward end of last week. I will write an update once i have one

How was your experience with Green Table Legal so far? Would you recommend them?

**Ilya Gorbunov** · 11-07-19, 10:57 AM

Originally posted by lonnie55

How was your experience with Green Table Legal so far? Would you recommend them?

My experience with GTL is hard to describe for now. I mean they seem quite professional and so but will see how it goes. Atm I signed a PoA and left further communication with 18bet in their hands. I will keep updating here, once I know more.

**mikkopoika** · 11-18-19, 01:52 AM

I went straight to the court procedure after MGA shit. Unfortunately the court system does not seem to care about my case as it is still in pending position even though it should have been solved about a month ago according to announced deadlines.

**Nilsli** · 11-18-19, 08:04 AM

This whole story about 18bet (and their sister sites) is just awful to read. I feel sorry for this guy, did nothing wrong but choose the wrong gaming company. Before this is sorted and paid you should never trust 18bet (and their sister sites) right now. 18bet has a Malta MGA license which is at least better than a Curacao license in such cases.

**mikkopoika** · 11-18-19, 06:10 PM

Someone should post a youtube video how badly MGA treats players showing this thread as a proof.

**lonnie55** · 11-18-19, 06:50 PM

Originally posted by mikkopoika

Someone should post a youtube video how badly MGA treats players showing this thread as a proof.

I've been waiting for an MGA reply for more than 1 year and 3 months. The last thing they told me was "(...) we can assure you that for the MGA, the players’ protection is inviolable and we will be doing whatever is necessary to ensure that your funds are returned (...)" That was on August 1, 2018. Since then they have been ignoring all my requests.

I complained about MGA at MCCAA. They never replied.

I complained about MGA at Pardee Consulta, an ADR service for MGA issues. They never replied.

Disgraceful.

**KittiP** · 11-21-19, 04:09 AM

Originally posted by mikkopoika

Someone should post a youtube video how badly MGA treats players showing this thread as a proof.

I'm pretty sure that they are going to close down and run the same operation on one of their sister sites.

**KittiP** · 11-21-19, 04:14 AM

Originally posted by lonnie55

I've been waiting for an MGA reply for more than 1 year and 3 months. The last thing they told me was "(...) we can assure you that for the MGA, the players’ protection is inviolable and we will be doing whatever is necessary to ensure that your funds are returned (...)" That was on August 1, 2018. Since then they have been ignoring all my requests.

I complained about MGA at MCCAA. They never replied.

I complained about MGA at Pardee Consulta, an ADR service for MGA issues. They never replied.

Disgraceful.

I got a reply back from MCAA, they said this:

"Dear Mr Punladda,

Unfortunately there was an error on your original complaint, since when you registered your complaint your wrote 1234567A as your ID No.

So the reply was sent to a different email address.

Our authority doesn't deal with these type of complaints, we suggest you to contact the Malta Gaming Authority (https://www.mga.org.mt/ ) If your complaint is against the Malta Gaming Authority you must than contact the Ombudsman (https://www.ombudsman.org.mt/)

Regards,"

I think they might have emailed you "ph********fe@hotmail.com"?

So I guess I should contact the Ombudsman to complain about MGA.

**KittiP** · 11-21-19, 04:15 AM

Originally posted by lonnie55

I've been waiting for an MGA reply for more than 1 year and 3 months. The last thing they told me was "(...) we can assure you that for the MGA, the players’ protection is inviolable and we will be doing whatever is necessary to ensure that your funds are returned (...)" That was on August 1, 2018. Since then they have been ignoring all my requests.

I complained about MGA at MCCAA. They never replied.

I complained about MGA at Pardee Consulta, an ADR service for MGA issues. They never replied.

Disgraceful.

Did you also complain about 18bet with Pardee?

**KittiP** · 11-21-19, 04:18 AM

**KittiP** · 11-21-19, 04:32 AM

The 18Bet Responsible Gaming section of the webpage says:

"Self-exclusionIf you believe you have a gambling problem or just wish to take an enforced break from gaming, 18bet gives you the power to permanently exclude yourself from playing. If you choose to exclude yourself permanently, you will be banned from betting on our site. All you need to do is contact our Customer Services team at csd@18bet.com"

Which for anyone reading this thread obviously translates to "Send us an email to self exclude yourself.........but before we reply to your email, your money may be lost due to fraudulent bets.

I have already shown that csd@18bet.com dont respond to emails.

****
I have selected the option to limit my stakes in casino and the sportsbook to 10 euros per month. So the maximum I can lose from my balance is 20 Euros a month.

Once again 18Bet, the most you can take from me from today onwards is 20 Euros a month, in fraudulent bets.

I DID NOT set this setting by accident and no one has done it for me.

I, as the owner of the 18bet account (username: yhai91 and balance 1,1257.70) have limited my stakes on the sportsbook, the casino AND ANY OTHER GAMBLING RELATED ACTIVITIES on your website, so the balance can not reduce by any more than 20 EUR per month from 21/11/2019.
****

**KittiP** · 11-21-19, 04:41 AM

Originally posted by slobib

Why not ban yourself and make a screenshot of it? Then try to withdraw and let them try to cheat you.

I have finally gotten around to doing this. How are you getting on?

**KittiP** · 11-21-19, 05:01 AM

Before I make my withdrawal request, can anyone see any loophole for me to lose money?

**infotimbo** · 11-21-19, 05:52 AM

Originally posted by KittiP

Before I make my withdrawal request, can anyone see any loophole for me to lose money?

well, theoretically they could create lost bets and date them back to before the self-limitation. But your screenshot has the balance on it as well, so they probably/hopefully won't be that bold

**KittiP** · 11-22-19, 12:39 AM

Originally posted by infotimbo

well, theoretically they could create lost bets and date them back to before the self-limitation. But your screenshot has the balance on it as well, so they probably/hopefully won't be that bold

Good thinking, thanks.

Well this should prove it.

This pic shows that today there are no pending bets, nor have there been any bets placed, since the 6 x 1,100 EUR of losing fraudulent bets were added to my account.

**KittiP** · 11-22-19, 01:08 AM

Withdrawal requested.

**mikkopoika** · 11-22-19, 01:44 AM

Like I told I have a reason to believe that the Maltese court system does not take us seriously as I have a pending european small claim procedure since about mid August this year and it has not made any progress. I provided them as a proof my live chat conversation with DanielN at 18bet where only one account for me was located by him which I only had been using since then and been paid a couple of withdrawals before this summer. Greentablelegal told me that they could send a letter to court but that would cost me some money which I am not ready to pay as I think it would lead to nothing.

**jjnnbb** · 11-24-19, 06:48 PM

I did exactly that, limited my stakes and loss limits and so on back in July.

Which just meant that they used the other scam, claiming that there's an other account on the same IP address

.

I hope you get your money out, but there's no sure way with 18bet.

**HeeeHAWWWW** · 11-24-19, 07:54 PM

Originally posted by lonnie55

I've been waiting for an MGA reply for more than 1 year and 3 months.

I've been waiting for literally 10 years. Would email them every year, would get some reply putting me off, and eventually they just started ignoring me. Don't think they ever did anything, just sat there and watched as loads of money was stolen.

**lonnie55** · 11-25-19, 06:14 PM

What would you expect from a country where the PM, parts of the government, the police and judges are crooked and possibly even involved in the murder of Daphne Caruana Galizia?

It's a shame this country is part of the EU

**lonnie55** · 11-25-19, 06:20 PM

It's the only country within the EU where members of the parliament are allowed to have own letterbox companies

**lonnie55** · 11-25-19, 06:33 PM

**Roggie** · 11-28-19, 02:30 PM

Pending withdrawal

I have had a withdrawal pending at 18bet.com, now for a couple of days. Seems I'm going to be their next scam attempt. Their customer support claims my withdrawal cannot be processed due to a technical issue. For once I was lucky at the live casino, but of course I did not perform a background research on the operator i signed up at.

**KittiP** · 12-02-19, 12:27 AM

@mikkopoika
@HeeeHAWWWW

It seems like we aren't going to get help from anywhere and 18Bet know it.

**KittiP** · 12-02-19, 12:29 AM

So, just to update you guys, I followed @slobib 's suggestion and restricted my account and requested a screenshot of my remaining balance.

It actually came through this time.

Now just have to work on getting the 6600 EUR back.

**KittiP** · 12-02-19, 01:05 AM

Anyone have any more suggestions of how to go forward now?

@Ilya Gorbunov
Would recommend Green Table Legal?

**lonnie55** · 12-04-19, 02:18 PM

Originally posted by lonnie55

What would you expect from a country where the PM, parts of the government, the police and judges are crooked and possibly even involved in the murder of Daphne Caruana Galizia?

It's a shame this country is part of the EU

and there we go: https://timesofmalta.com/articles/vi...-murder.754435

Keith Schembri, Chief of Staff to the Prime Minister of Malta, is linked to the murderer of the journalist Daphne Caruana Galizia.

And his partner in crime, Yorgen Fenech, is a Maltese businessman whose main interests are - of course - casinos.

A fish rots from the head down.

Don't expect any help from MGA. This country is crooked AF.

**redcar** · 12-11-19, 12:37 PM

I just read in a German betting forum to 18bet :

3.16. Accounts having no recorded activity for a period of 6 months are considered to be inactive. Should an account be inactive for 6 consecutive months or longer (no deposit and betting/gaming activity), 18bet reserves all rights to terminate the customer's account and therefore; all outstanding balances are forfeited.

His money was thus withheld and gone.

**lonnie55** · 12-11-19, 03:10 PM

Originally posted by redcar

I just read in a German betting forum to 18bet :

3.16. Accounts having no recorded activity for a period of 6 months are considered to be inactive. Should an account be inactive for 6 consecutive months or longer (no deposit and betting/gaming activity), 18bet reserves all rights to terminate the customer's account and therefore; all outstanding balances are forfeited.

His money was thus withheld and gone.

Not the first case, some other users reported that before

A ridiculous rule which would definitely be overruled by European Court of Justice - if you have the money to get the case in front of their court

-> No money, no justice

**KittiP** · 12-19-19, 02:51 AM

Originally posted by redcar

I just read in a German betting forum to 18bet :

3.16. Accounts having no recorded activity for a period of 6 months are considered to be inactive. Should an account be inactive for 6 consecutive months or longer (no deposit and betting/gaming activity), 18bet reserves all rights to terminate the customer's account and therefore; all outstanding balances are forfeited.

His money was thus withheld and gone.

Yeah this is one of their retarded rules, I think I remember a thread on here with someone from Netherlands that got done by this rule by one of 18bets other scams sites (1Bet)

From the looks of this thread, I bet BabiBet also has the same retarded rule.

**KittiP** · 12-19-19, 02:57 AM

@Optional It's coming up to 6 months since I submitted my initial complaint using the sbr form, but still haven't heard anything back.

Was the reply to this form, your responses on this thread? Or should I still be expecting a reply via email?

Sorry to ask, just trying to see how to go forward with this.

We have so many people affected by this now, that its impossible to think that we can't do anything.

It seems like everything we do to try to solve this literally just gets pushed a side.

Does anyone see any way forward from here? Or is it best to just rack this up as a loss and move on?

**Ilya Gorbunov** · 12-24-19, 12:01 PM

Originally posted by KittiP

Anyone have any more suggestions of how to go forward now?

@Ilya Gorbunov
Would recommend Green Table Legal?

Hi all,
Green Table Legal wrote a letter before action on my behalf to 18bet and they are completely unresponsive. I was advised to postpone my claim for now as the next step would be a small court claim which will produce more costs and fees. The problem that the lawyer sees even if I win the court case (which he believes I would) it could be v challenging to have them pay as for now it is unclear whether they have any legal assets in Malta. He also mentioned if my claim was more than 5K, we could start the precautionary warrant of seizure but atm considering my amount we could go all the way and at the end be left with nothing. From what I understand GTL is in talks with other people whose claims are bigger and if they proved to be successful, I would start again. My impression is that Konrad knows what he is doing but for now my claim is postponed.

**mikkopoika** · 12-25-19, 06:52 PM

A small claims procedure does not cost nearly as much as the legal letter by Green Table. When bookmakers act like this letters have no impact at all so I would advise going straight to a small claims procedure though it is not really making significant progress since August this year when I started it.

**energizer** · 12-26-19, 11:45 AM

The best way to get your money back from these type of scams is by peer pressuring them with bad reviews and ratings (including here of course) all over the internet and sent them the links and such. But it seems that this company doesn't give a damn about their image and reputation whatsoever thus the chance of getting your money back are very very slim. They best way is to warn others of all their sister sites and any future ones they create if possible.