1. #1
    mbv747
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    1XBET SOS : refusing to pay payout

    Hello,

    I'm newbie and i would really appreciate any help.

    I thought that 1Xbet has some notoriety as i saw them sponsoring some football competition and i have decided to make a deposit of $ (Canadian) 600 by Credit Card
    After placing some bets i reached a balance of $2880 and i have decided to withdraw my wins. Here the horror will start !!!

    - The website is rejecting all my withdraws attempts through the same Payment method Master Card under the following reason : Payment denied by the operator. I have contacted my bank which is the National Bank of Canada and their security department confirmed me that they haven't denied any payment , they said even it has not been attempted.

    - I said it's ok let me try Paypal :to be able to make a withdraw you should use this payment method previously ( Which is a common practice in the majority of online betting website. However with 1Xbet they will allow you to withdraw only the benefit coming from this payment method, so my won bet through Credit Card has been rejected again !!!!

    Their customer service is simply incompetent, the are sending me the same message and my impression that it's just simply they don't want to pay me out which is ridiculous....
    They are advising me to use another payment method and to make new deposit and to bet in order to be able to withdraw my balance.

    It's simply misleading for the following reasons :

    1) they want me to continue playing in order to get my payout ( which is my right).
    2) the only way for me to get my money back ( probably) , it's to make a new withdraw and to lose it.

    Again it's a very painful experience, any advise will be appreciated.

    Mbv

  2. #2
    Optional
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    They can be tough to communicate with.

    If you submit a sportsbook complaint form we can ask a manger to review your account and hopefully offer a proper solution.

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  3. #3
    mbv747
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    Thank you, request submitted

  4. #4
    mbv747
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    Hi Admin,
    I have submitted my complain, did you hear anything back from 1Xbet?
    Thank you


    Quote Originally Posted by Optional View Post
    They can be tough to communicate with.

    If you submit a sportsbook complaint form we can ask a manger to review your account and hopefully offer a proper solution.

  5. #5
    Optional
    Optional's Avatar Moderator
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    Quote Originally Posted by mbv747 View Post
    Hi Admin,
    I have submitted my complain, did you hear anything back from 1Xbet?
    Thank you

    Your complaint will be allocated to a dispute agent who will contact you directly by email.

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  6. #6
    Vyasports
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    have you tried withdraw via wire or neteller (no need for deposit).
    And its true that nowadays you cannot withdraw back to your **********...

  7. #7
    Vyasports
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    master* card

  8. #8
    moojoo
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    Need to deposi first. How old are you Vyasports,your post arent helping anyone. Just questions and assumptions. If you dont have something helpfull to say,just dont type.

  9. #9
    mbv747
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    Quote Originally Posted by Vyasports View Post
    have you tried withdraw via wire or neteller (no need for deposit).
    And its true that nowadays you cannot withdraw back to your **********...
    All the withdraw methods needs to be used as a deposit first.

    And according to 1betx the withdraw should be proportionel with the deposit, so you can only withdraw the wins related to your deposit.

    It looks that i will never see my payout from Master Card but i won't give up.
    I will start contacting their sponsors and the Media to make them aware about the misleading practices of 1xbet.

    this $2880 will cost them so much in term of the brand reputation ( if they already have one and they care a littel bit)

  10. #10
    Vyasports
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    what reputation?
    I give them 0/10

  11. #11
    mbv747
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    Quote Originally Posted by Vyasports View Post
    what reputation?
    I give them 0/10
    I'm just shocke to see Tootenham, Cardiff city, Italian Seria A beeing sponsored by this scammer

  12. #12
    Ruifgalmeida
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    Quote Originally Posted by Vyasports View Post
    what reputation?
    I give them 0/10
    I give - 3, every day there a new tread on 1xbet scam

  13. #13
    virtozo
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    Quote Originally Posted by mbv747 View Post
    I'm just shocke to see Tootenham, Cardiff city, Italian Seria A beeing sponsored by this scammer
    It's all about the money, they don't care if it's dirty money or not. That can tell you something about how they all scream to promote fair play...what a joke!

  14. #14
    jjgold
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    its a zero rated book guys

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