1. #1
    chiguy07
    chiguy07's Avatar Become A Pro!
    Join Date: 01-18-19
    Posts: 2
    Betpoints: 12

    Getting NON-bonus money out of BetUS is miserable

    After getting limited (wager limits) at Bovada, I moved over to BetUS. Getting money out of there is TOUGH.

    Bitcoin - $3K request made on 1/5 - NOT received as of 1/18
    wire - $3K request made on 1/16 - Received on 1/22

    $3K MAX for Bitcoin or wire - excessive fees ($45 for wire, $60 for $3K BTC)
    2 outstanding payout requests at a time

    The best is the agent on the phone saying they were working on a Bitcoin solution and waiting to hear from Bitcoin. Umm, yeah, Bitcoin doesn't have customer service.

    I didn't take advantage of any bonuses to avoid potentially making this situation any worse.
    Last edited by chiguy07; 01-22-19 at 11:00 AM.

  2. #2
    milwaukee mike
    milwaukee mike's Avatar SBR PRO
    Join Date: 08-22-07
    Posts: 26,906
    Betpoints: 7585

    putting them on blast with your only post at sbr (while mentioning you're sharp enough to be limited elsewhere) probably isn't gonna get you anywhere

    betus will use any excuse in the book not to pay, they are total thieves

    if they keep slow paying, file a sportsbook complaint form here and maybe sbr can help
    Nomination(s):
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  3. #3
    michael777
    michael777's Avatar Become A Pro!
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    tell em to send me the over $40,000 they stiffed me out of 13 years ago

  4. #4
    UBNVS
    UBNVS's Avatar Become A Pro!
    Join Date: 01-21-14
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    Ever since they got rid of their gift card payout place has been garbage. Even though gift card was outdated it was their fastest payout. A week for a bitcoin payout is ridiculous in 2019

  5. #5
    littlekona
    littlekona's Avatar Become A Pro!
    Join Date: 11-19-15
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    garbage book garbage odds and juice plus garbage they keep sending me in mail.. Solid D-

  6. #6
    milwaukee mike
    milwaukee mike's Avatar SBR PRO
    Join Date: 08-22-07
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    Quote Originally Posted by littlekona View Post
    garbage book garbage odds and juice plus garbage they keep sending me in mail.. Solid D-
    do they send you a girly calendar/dvd? that might upgrade them to D, otherwise you're right D- at best

    i still have one of those old dvds

  7. #7
    littlekona
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    Quote Originally Posted by milwaukee mike View Post
    do they send you a girly calendar/dvd? that might upgrade them to D, otherwise you're right D- at best

    i still have one of those old dvds
    ha those are clasic...last year I was playing poker and a guy was watching baseball game said he had action uses betus sounded all proud..I asked if he ever cashed out he said no LOL...refereed him to SBR

  8. #8
    Crusherrr
    Please don't feed the trolls
    Crusherrr's Avatar SBR PRO
    Join Date: 06-27-16
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    Quote Originally Posted by littlekona View Post
    ha those are clasic...last year I was playing poker and a guy was watching baseball game said he had action uses betus sounded all proud..I asked if he ever cashed out he said no LOL...refereed him to SBR
    I tried making a BetUS account last year and they said they wouldn't let me in without someone referring me there. How pathetic is that? Like they are some exclusive reputable book. Joke. I guess I got lucky they didn't let me in

  9. #9
    milwaukee mike
    milwaukee mike's Avatar SBR PRO
    Join Date: 08-22-07
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    Quote Originally Posted by littlekona View Post
    ha those are clasic...last year I was playing poker and a guy was watching baseball game said he had action uses betus sounded all proud..I asked if he ever cashed out he said no LOL...refereed him to SBR
    that's funny, i was at a bar a few years ago and somebody was talking like that about sportsbook.com, he had no idea there were decent sportsbooks to play at instead

  10. #10
    chiguy07
    chiguy07's Avatar Become A Pro!
    Join Date: 01-18-19
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    UPDATE: Wire received this morning

    The $3K wire was paid this morning... of course, there was the $45 fee from BetUS and another $25 fee from my bank, but I'll take it!

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