1. #1
    dreamerq
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    21bet!!!! There is a new crook in town!!!!!They scammed all their exchange customers.

    Its amazing how easy can a company scam people this days.More amazing is that they can continue scam more people even after their abusing behavior is known.

    They pretend they have problem with betfair (some other betfair powered exchanges are working) and all their customers exchange balance was gone.No one is able to withdraw the money he had in their exchange.
    They keep saying that there will be a solution tomorrow.Every day the same story.
    Its weird how time pass for a crook,5 days now and its still today....

    ...and they use the same disgusting excuse:"We done everything we could from our side now is up to betfair" they blame betfair...i must hope for betfair to find a solution and get my money...like we are their partners and not their customers.
    I register and deposit with you SCAMMER,not with betfair, i dont care if your deal with betfair failed.You will pay me with your own money and keep mine when(IF) you find a solution to YOUR problem.

  2. #2
    shari91
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    Hey dreamer. I'm sorry to hear you're having issues with them. If you haven't already, fill out a complaint with SBR and one of our Dispute Analysts will be in contact with you to try to assist if they can

    http://www.sportsbookreview.com/sportsbook-complaint/

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  3. #3
    Alfa1234
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    How quickly people are to call a company "scam". They claim to be having technical problems with Betfair. They keep replying to emails and respond to inquiries and their sportsbook is still online. Do you honestly believe they are genuinely trying to scam you if all that is still happening? Or could you, maybe, be overreacting a bit?

    I can understand the frustration you have if you aren't able to access your account...but give them the benefit of the doubt for a while. It has been 5 days, not 50!
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  4. #4
    lonnie55
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    Don't know if scam but it's definitely a shady place in my experience

  5. #5
    ouzoun
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    They still pay casino and sportsbook clients. No scam.

  6. #6
    Alfa1234
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    Apparently they are teaming up with Matchbook and all balances are available again...didn't take them too long to do something.
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  7. #7
    NadATank
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    Nice to read above that everything is ok, OP should have a little patience before calling a place a scam

  8. #8
    Underdog5229
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    He for sure jumped the gun a bit with the scam words, but it can be hard to think otherwise when your unable to get to your money for 5days and keep hearing the same excuse.

  9. #9
    dealer wins
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    Like I said on another forum, its nice to know Betfair treat their business partners just as badly as they do their regular customers

  10. #10
    dreamerq
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    Quote Originally Posted by Underdog5229 View Post
    He for sure jumped the gun a bit with the scam words, but it can be hard to think otherwise when your unable to get to your money for 5days and keep hearing the same excuse.
    I did not get my money.The dont allow a withdrawal yet.
    I just think they moved more "quick" to avoid more complaints and to calm their exchange customers.Their new exchange layout is like the first Amiga os....

  11. #11
    dreamerq
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    since Curacao doesnt care about complaints i wrote to mga.I hope they can help me.

  12. #12
    lonnie55
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    Quote Originally Posted by dreamerq View Post
    since Curacao doesnt care about complaints i wrote to mga.I hope they can help me.
    They won't.

  13. #13
    dreamerq
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    Quote Originally Posted by lonnie55 View Post
    They won't.
    They didnt.
    They send me back to Curacao...

  14. #14
    lonnie55
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    Quote Originally Posted by dreamerq View Post
    They didnt.
    They send me back to Curacao...
    MGA is a joke of a licensor. It's a shame Malta belongs to the EU. This country is corrupt AF

  15. #15
    ouzoun
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    Some people in the other forum saying got paid. 21bet also announced there they will pay exchange people tomorrow. They are looking to pay and they kept paying casino and bookmaker clients during this time so calling them crooks and scams for a technical reason is not fair. Of course no bookmaker has the right to keep players like that for 2-3 weeks.

  16. #16
    Optional
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    Is everything working here with the new exchange and money transfers now?

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  17. #17
    sadekmeister
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    Quote Originally Posted by Optional View Post
    Is everything working here with the new exchange and money transfers now?
    I was able to request withdrawal yesterday, waiting for receiving it.

  18. #18
    gryzonko
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    My withdrawal (650euro) is pending since 24 may so almost 3 weeks

  19. #19
    aliceinchains
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    Quote Originally Posted by gryzonko View Post
    My withdrawal (650euro) is pending since 24 may so almost 3 weeks
    Maybe you should say farewell to your money now...

  20. #20
    musavg
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    Quote Originally Posted by gryzonko View Post
    My withdrawal (650euro) is pending since 24 may so almost 3 weeks
    Im waiting 3k euro for 2 month is pending and always same respond from 21BET

    Thank you for your reply.
    We still have an issue with Skrill payments, but we hope so it would be sorted as soon as possible.
    Once this problem becomes solved, we will contact you.
    We apologise for the delay.

  21. #21
    goggeh
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    I have been waiting for more than 6 weeks to get paid. Always the same reply from them that they are having technical issues blabla. I deposited way to much than I should have, down horrific. Stay away.

  22. #22
    frodsen
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    I'm trying withdraw my balance from April, over 6 MONTHS. In August they promised to pay me in installments of 500 euros, I received only two installments via Ecopayz. They changed their site twice (June and September) and cancelled all pending withdrawals.
    Dozens of people have not received their money for months and MGA knows about it. MGA should block license. Joke not licensor.

    Last correspondence from 21bet support (I received dozens emails like this):


    Hi XXX,

    Thank you for your email
    We would like to inform you that we have technical issues which occurred on our payment methods, but our technical department aims to resolve this issue as soon as possible. We are really sorry for any inconvenience caused. As soon as we resolve this matter, your withdrawal will be processed
    Thank you for understanding.

    Kind Regards,

    21BET SUPPORT

    Deposits work very well, of course. When people want withdraw they lie about "technical issues".

  23. #23
    Optional
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    It seems like they took a major financial hit when they lost their exchange partner suddenly early this year.

    MGA have probably been convinced they can trade out of it given time.

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  24. #24
    frodsen
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    21bet sent only half stakes to betfair. If someone won 2000e, 1000e was from betfair and 1000e was from 21bet. They wanted to earn extra from the losers. They miscalculated. When betfair disconnected exchange (perhaps because 21bet "doubled" the liquidity) and they don't have our virtual accounts balances. Customers started to withdraw money and there is a big problem, because they don't have enough money. I suppose they lack several hundred thousands euros.
    Please advise what else I can do. Report to HMRC for money laundering?

  25. #25
    sarkami
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    Quote Originally Posted by frodsen View Post
    21bet sent only half stakes to betfair. If someone won 2000e, 1000e was from betfair and 1000e was from 21bet. They wanted to earn extra from the losers. They miscalculated...
    what you mean with: 21bet sent only half stakes to betfair? when i deposit 1k and make a 1k all in bet for example with 21bet, then only 0.5k appeared in real bf exchange? should be because 21bets deposit was only 0.5k, like you said. was their risk taking strategy known before their scam?

  26. #26
    frodsen
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    Exactly. They doubled liquidity from betfair, baskets were doubled. When you bet 1000e on their exchange, they sent only 500e to betfair. They didn't answer questions about bigger amounts than betfair.

    See:

    https://imgur.com/a/Gvk2WVY

    https://imgur.com/a/UahYmCw
    Last edited by frodsen; 10-24-18 at 05:11 AM.

  27. #27
    Optional
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    Quote Originally Posted by frodsen View Post
    Exactly. They doubled liquidity from betfair, baskets were doubled. When you bet 1000e on their exchange, they sent only 500e to betfair. They didn't answer questions about bigger amounts than betfair.

    See:

    https://imgur.com/a/Gvk2WVY

    https://imgur.com/a/UahYmCw

    First image is showing all matched money on the full correct score market

    Second image is only showing the total amount matched on 0-0 (not all the other options)



    Is this your only evidence of what you say? Not saying you are wrong, as I think all agents are forced to share some portion of the risk on their clients.

    But that is NOT evidence of what you claim.

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  28. #28
    sarkami
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    a good evidence would be if someone had put an 100euro unmatched bet on a empty market in 21bet and look whether this 100euro are appearing in real exchange too, or only 50euro. and make a screen of this all.

  29. #29
    frodsen
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    Quote Originally Posted by Optional View Post
    First image is showing all matched money on the full correct score market

    Second image is only showing the total amount matched on 0-0 (not all the other options)
    You are wrong, second picture also indicates FULL Correct score market (not logged).

    https://imgur.com/a/RjzcRSq
    https://imgur.com/a/aJVMEiO

    You can see, on the graphs of other results also 285k euros is displayed, this is amount from FULL CS market. Half of what is on old 21bet exchange.
    But I will look for another screen in my archieve with amounts in "baskets" for evidence. I hope that I will find.

    @sarkami - thats right, when I put on 21bet empty "basket" 100e, on betfair showed only 50e. Arbusers' forum users confirmed it too, you can read. But I can't prove it right now, their exchange has not existed since 17th April.

    Edit:
    I found something like that, enough? Screens taken about 2-3 minutes apart.

    https://imgur.com/a/JBxJXUG
    https://imgur.com/a/oAxWlBa
    Last edited by frodsen; 10-24-18 at 03:56 PM.

  30. #30
    frodsen
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    My last witdrawal request was order over a month ago. Last answer from 21bet:

    Hi XXX,

    Thank you for your emails.
    We are sorry for the delay and we are doing our best to process your withdrawal as soon as possible.
    Our Payments team is aware of your pending withdrawal.
    We experienced technical issues and we have a slight delay with withdrawals.
    Please be patient for a little more and we can assure you it will be processed soon and you will be emailed when it's done.
    We sincerely apologise but be aware that it is no intention to delay this further.
    Kind Regards,

    21Bet Team


    Has anyone received a payment in last few weeks or do they lie to everyone the same?

  31. #31
    JoeCool20
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    Quote Originally Posted by Alfa1234 View Post
    How quickly people are to call a company "scam". Or could you, maybe, be overreacting a bit?




    LOL How quickly some of these people on here always "take up" for the S-book!

    How quickly some people make excuses for the S-book when they have no idea whether the place will ever do our fellow player right!



    why the fuk would you "take up" for the S-book when you haven't got a clue?

    No matter whether they finally make good or not, they have shanked him SO FAR!
    Why the hell would you bash a fellow player and "take up" for the damn S-book that shanked him?

    WE ARE THE PLAYERS TRYING TO BEAT THE S-BOOKS!!
    Last edited by JoeCool20; 11-02-18 at 05:58 PM.

  32. #32
    Alfa1234
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    Quote Originally Posted by JoeCool20 View Post
    LOL How quickly some of these people on here always "take up" for the S-book!

    How quickly some people make excuses for the S-book when they have no idea whether the place will ever do our fellow player right!



    why the fuk would you "take up" for the S-book when you haven't got a clue?

    No matter whether they finally make good or not, they have shanked him SO FAR!
    Why the hell would you bash a fellow player and "take up" for the damn S-book that shanked him?

    WE ARE THE PLAYERS TRYING TO BEAT THE S-BOOKS!!
    Ever checked these forums and noticed how many threads start with "scam" and then, after some digging, the problem gets resolved but the thread title is still there giving off a bunch of bad publicity for books that are not a scam at all and are actually 100% fair to their players? Maybe, just maybe that is why I often tend to give books the benefit of the doubt, because the number of real scammers is a LOT lower than people think. The VAST majority of people that don't get paid in the end either misread the rules, broke those rules or were multi-accounting.

    And as to not having a clue, you have no idea who I am or how many clues I've got so why would you even say that besides trying to take cheap shot at me because I said something you don't like? Grow up.

    As to 21bet, they are obviously struggling financially now but are still paying players regularly (check other forums)...so no-one has been scammed yet. They are still there.
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  33. #33
    Optional
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    21bet are obviously trying to get everyone paid.

    Hard to recommend anyone to deposit there though.

    Catch22.

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  34. #34
    JoeCool20
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    Quote Originally Posted by Alfa1234 View Post
    Ever checked these forums and noticed how many threads start with "scam" and then, after some digging, the problem gets resolved but the thread title is still there giving off a bunch of bad publicity for books that are not a scam at all and are actually 100% fair to their players? Maybe, just maybe that is why I often tend to give books the benefit of the doubt, because the number of real scammers is a LOT lower than people think. The VAST majority of people that don't get paid in the end either misread the rules, broke those rules or were multi-accounting.

    And as to not having a clue, you have no idea who I am or how many clues I've got so why would you even say that besides trying to take cheap shot at me because I said something you don't like? Grow up.

    As to 21bet, they are obviously struggling financially now but are still paying players regularly (check other forums)...so no-one has been scammed yet. They are still there.




    LOL Read the last line again: WE ARE THE PLAYERS TRYING TO BEAT THE S-BOOKS!!

    But yeah, those S-books need all the help they can get from players "siding" with them instead of "siding" with other players don't they?!

    I'm not talking about "all the other threads" I'm talking/posting about THIS thread!

    And the dude STILL ain't been paid, but yet you are STILL "taking up" for the S-book!

    You don't "have a clue" whether they will EVER pay the dude or not.

    So why the hell would you "take up" for the S-book when YOU are a player like the rest of us?

    You are like a policeman siding with criminals, or a criminal siding with police!

    You are NOT the S-book. You are trying to BEAT the S-book! So are ALL of us players!

    Try to remember what side you are on!

  35. #35
    Alfa1234
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    Quote Originally Posted by JoeCool20 View Post
    LOL Read the last line again: WE ARE THE PLAYERS TRYING TO BEAT THE S-BOOKS!!

    But yeah, those S-books need all the help they can get from players "siding" with them instead of "siding" with other players don't they?!

    I'm not talking about "all the other threads" I'm talking/posting about THIS thread!

    And the dude STILL ain't been paid, but yet you are STILL "taking up" for the S-book!

    You don't "have a clue" whether they will EVER pay the dude or not.

    So why the hell would you "take up" for the S-book when YOU are a player like the rest of us?

    You are like a policeman siding with criminals, or a criminal siding with police!

    You are NOT the S-book. You are trying to BEAT the S-book! So are ALL of us players!

    Try to remember what side you are on!
    My first post in this thread dates from 7 months ago. The guy was calling the company a scam because his withdrawal didn't come through after 5 days. Numerous people have been paid since, how is that a real scam? And I don't take "sides", I try and defend people and books I believe are being treated unfairly.
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