Hi,
Looking for some advice.
I have an account with DAFABET UK. I am a UK player. My account has been open some years now. Previously verified, large withdrawals received etc.
Went on a losing streak recently. DAFABET closed my account in the middle of a match I bet on. They have asked for:
-proof of income - sent
-a new proof of address - sent
-photos of my credit card - sent
- pictures of me holding my card - sent
- picture of me holding the BACK of my card - sent
Each time, they say something like "please send another picture of your card with the back signed" - the card is clearly signed.
Everytime I provide them with the requested documents, they ask for something else.
I have sent them OVER 30 images of various documents.
Can SBR help? Does anyone know what else I can do? I have spoken to the UK Gambling Commission who have given me some advice and a solicitor - who has told me ideally I need a UK address for the company which I can't find as of yet (anyone know one?).
I am confused as to whether they are just ridiculously stupid or they are attempting to steal my balance?
Looking for some advice.
I have an account with DAFABET UK. I am a UK player. My account has been open some years now. Previously verified, large withdrawals received etc.
Went on a losing streak recently. DAFABET closed my account in the middle of a match I bet on. They have asked for:
-proof of income - sent
-a new proof of address - sent
-photos of my credit card - sent
- pictures of me holding my card - sent
- picture of me holding the BACK of my card - sent
Each time, they say something like "please send another picture of your card with the back signed" - the card is clearly signed.
Everytime I provide them with the requested documents, they ask for something else.
I have sent them OVER 30 images of various documents.
Can SBR help? Does anyone know what else I can do? I have spoken to the UK Gambling Commission who have given me some advice and a solicitor - who has told me ideally I need a UK address for the company which I can't find as of yet (anyone know one?).
I am confused as to whether they are just ridiculously stupid or they are attempting to steal my balance?