1. 07-05-17 05:13 PM #1
    filsouza
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    NETBET Close my account with 7875 €

    Hi there , kindly need and apreciate any help on this matter : netbet block my account with 7875€ . The story: Last week open my netbet account , send my docs and receive email sayng my account is verified. Later deposit 2500€ on sports and bet all 2500 on portugal vs chile game and won 7875€, request a withdraw of 4300€ and next day surprise account blocked for investigation . Until this i m normal cause i don t have used any bonus nothing wrong. yesterday i received an email of them sayng that i can make login cause all is ok with my account and founds (7875€), i request again withdraw of 4300€ and today when i try to login surprise account blocked again, i ve contacted live chat and they just say that my account is locked and will remain blocked with my 7875€ acusing me of abritage . Unreal Behavior , really don t understand and kindly ask help on this matter.

    sincerily Filipe
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  2. 07-05-17 06:08 PM #2
    Optional
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    You can use this form to submit a sportsbook complaint to SBR
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  3. 07-05-17 06:26 PM #3
    slayer14
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    This looks another sad story
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  4. 07-05-17 06:46 PM #4
    filsouza
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    Thx people, already make formal complaint here Hoppe Justin and team Sbr Help me .
    The unreal behavior of after account be verifyed and after unlocked 2 days ago and yesterday blocked again after a withdraw request of 4300 is a strange and unfair behavior of a bookmaker .
    here s my balance unfair blocked

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  5. 07-05-17 09:02 PM #5
    gamblehappier
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    this is really awful that are doing to you.If they do not have the capital to pay they should not get offer odds.With your proofs,i think that if they do not pay the reputation of this bookie will collapse making much more damage for them in the future.
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  6. 07-06-17 04:20 AM #6
    lonnie55
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    Another sad story. Hope you'll get your money in the end.

    But pls tell me: Why did you choose a softbook for this kind of bet? I mean, you said you didn't take a bonus. It's a big betting market. You could have easily placed your bet at Asian books with even a higher payout rate. So why didn't you choose e.g. Pinnacle, SBO or IBC for this bet?
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  7. 07-06-17 05:15 AM #7
    slayer14
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    You should have used betfair exchange for a bet like that
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  8. 07-06-17 05:22 AM #8
    filsouza
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    Lonnie55 i only choose Netbet cause in May i ve see their publicity on Premier League and sponsoring WBA team , and also 2 french Teams , that s why at first look should be a safe bookmaker ... how can a book operate doing this to customers?
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  9. 07-06-17 05:45 AM #9
    dealer wins
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    So many arbers pile in with big money to these dodgy books, it rarely ends well.
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  10. 07-06-17 06:21 AM #10
    filsouza
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    Quote Originally Posted by dealer wins View Post
    So many arbers pile in with big money to these dodgy books, it rarely ends well.
    I m not arber, i m normal punter guy ! They only gives that excuse to keep my founds. for a guy to bet 2500 on a game he/she is considered arbitrage ??
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  11. 07-06-17 07:07 AM #11
    dealer wins
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    Quote Originally Posted by filsouza View Post
    I m not arber, i m normal punter guy ! They only gives that excuse to keep my founds. for a guy to bet 2500 on a game he/she is considered arbitrage ??
    I believe you, 1000s wouldnt lol
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  12. 07-06-17 08:04 AM #12
    pippo9911
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    rated D+ here...wow that surprise me, i thought its a good bookie, bet and withdrawal there without any problems some month ago.
    why didn´t u bet on pinnacle or other bookies...i mean its not a small amount..
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  13. 07-06-17 10:49 AM #13
    lonnie55
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    Quote Originally Posted by filsouza View Post
    Lonnie55 i only choose Netbet cause in May i ve see their publicity on Premier League and sponsoring WBA team
    Well, that is no indication for a serious sportsbook.

    Just google "Vitalbet Scam" or "Beteast Scam" (ebettle and ultraplay belong to this group, too). They are main sponsor of EPL club Swansea City and Vitalbet calls itself the "official sportsbook of Manny Pacquiao". The reality is they are confiscating funds and randomly voiding bets in a systematic way.

    I hope you'll get your money but don't be naive in sportsbooks' marketing campaigns.
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  14. 07-06-17 03:31 PM #14
    Optional
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    Quote Originally Posted by filsouza View Post
    Lonnie55 i only choose Netbet cause in May i ve see their publicity on Premier League and sponsoring WBA team , and also 2 french Teams , that s why at first look should be a safe bookmaker ... how can a book operate doing this to customers?
    I think the football clubs who allow these dodgy bookmakers to be shirt sponsors have a lot to answer for.

    MANY people are the same as you and see names on a team shirt and believe that indicates respectability.

    You should email the sports teams where you saw NetBet advertised and ask them if they take any responsibility for promoting this sort of bookmaker.



    In fact, can anyone name a bookmaker who is a football team sponsor that is actually a GOOD bookmaker?

    I dont think I have seen many. BWIN is a big one to prosper based on big sports sponsor advertising and I would never go near them.
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  15. 07-06-17 05:02 PM #15
    lonnie55
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    Quote Originally Posted by Optional View Post
    In fact, can anyone name a bookmaker who is a football team sponsor that is actually a GOOD bookmaker?
    I would consider dafabet a good bookmaker and they are the main club sponsor of Celtic Glasgow FC, Burnley FC, Sunderland FC and Blackburn Rovers FC.

    bet-at-home is the shirt sponsor of Hertha BSC and a premium sponsor of Schalke 04. In my view it's a rock solid sportsbook but I noticed the C rating at SBR due to many issues in the past so maybe my experience with them is not very representative.

    / I almost forgot: Of course bet365. They are the shirt sponsor of Stoke City FC.
    Last edited by lonnie55; 07-06-17 at 05:08 PM.
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  16. 07-06-17 05:39 PM #16
    Optional
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    ^^^ I'll give you Bet365 but in general I think Shirt Sponsor = Below Par Book Trying To Buy Credibility


    We should punish the clubs taking the money to do it more really.
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  17. 07-07-17 06:50 AM #17
    filsouza
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    Unfortunally no news yeat. Any more help advice nedded please.
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  18. 07-07-17 02:57 PM #18
    piterp
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    If it was prematch bet you can compare with historical odds and you can simple find it was arbitrage or not
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  19. 07-07-17 03:02 PM #19
    Optional
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    Quote Originally Posted by piterp View Post
    If it was prematch bet you can compare with historical odds and you can simple find it was arbitrage or not
    If the book does not want arbers they will very likely scan for potential arbs against them in real time.

    But it's never justifiable to confiscate a players deposit, and also highly questionable if they should be able to confiscate winnings for alleged arbing.
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  20. 07-07-17 03:14 PM #20
    piterp
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    Its simple crime because they make profit from thieft
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  21. 07-09-17 02:26 PM #21
    filsouza
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    Quote Originally Posted by piterp View Post
    If it was prematch bet you can compare with historical odds and you can simple find it was arbitrage or not
    Yes it was pre match game and the odd for the Draw that i bet is not the higher of market 3.15 on Netbet and in others bookies it was 3.20... so what do they have to acuse me of abritage ( nothing ). unreal
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  22. 07-10-17 03:05 PM #22
    piterp
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    You have informed them in email that your price of your bet was the industry average price not above and put all screens in email.
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  23. 07-11-17 01:37 PM #23
    filsouza
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    Quote Originally Posted by piterp View Post
    You have informed them in email that your price of your bet was the industry average price not above and put all screens in email.
    Yes i told the price was 3.15 smaller than other s bookies offers but it seem s they don t care ! , and still wait help of SBR Team on this matter cause it s a really unfair behavior how can they thief like this a customer..
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  24. 07-11-17 02:31 PM #24
    piterp
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    sbr not help you-your chance is only Gibraltar Regulatory Authority
    Last edited by piterp; 07-11-17 at 02:34 PM.
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  25. 07-28-17 06:30 PM #25
    thebaibol
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    maybe try to withdraw smaller amounts, 1000eur each time
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