1. #1
    Fadethepublic12
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    Heritage sports holding my money

    Edit by SBR: Heritage Sports addressed this post.

    Just to clarify...and provide some context.

    Customer has been a customer since 4/13/2016. Not 3 years ago! So when he says that his card was used 3 years ago, that is false.

    Upon signing up, the customer used a card to make deposits and this request was to complete the account validation process.

    I've reviewed the account and don't see a single wager near the wager limit.
    We don't want to be part of the "fake news" culture

    And for what its worth, his balance was sent to Bookmaker yesterday and when his pending wager ($200) is graded, we are REALLY happy to transfer that as well.

    Insider!

    (Further clarification-just noticed the customer playing in -105 profile, that has across the board limits, so overnights are limited. Had he elected our reduced juice-cash back program, limits wouldn't be an issue of any kind)
    ___



    I transferred 4500$ to heritage sports from bookmaker because of there reduced juice for mlb. Well I have gambled quite a bit on there site and currently have 4200$ in my account, I have been a little unhappy with them significantly limiting my wages on certain games so I decided to transfer back to bookmaker, when I called them they told me i had to send in a credit card authorization form for a debit card I used to deposit 3 years ago on there site. I no longer have this debit card as I have switched banks and they say I can't cashout or transfer without this form. I have nothing from this card its been over a year since I had it. They are just hoping I lose my money what should I do? I did not expect this from heritage
    Last edited by SBR Forum; 04-10-17 at 11:42 AM. Reason: added update

  2. #2
    senseionline
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    Quote Originally Posted by Fadethepublic12 View Post
    I transferred 4500$ to heritage sports from bookmaker because of there reduced juice for mlb. Well I have gambled quite a bit on there site and currently have 4200$ in my account, I have been a little unhappy with them significantly limiting my wages on certain games so I decided to transfer back to bookmaker, when I called them they told me i had to send in a credit card authorization form for a debit card I used to deposit 3 years ago on there site. I no longer have this debit card as I have switched banks and they say I can't cashout or transfer without this form. I have nothing from this card its been over a year since I had it. They are just hoping I lose my money what should I do? I did not expect this from heritage
    That is ridiculous that was money from other book it has nothing do do with your cc

  3. #3
    Optional
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    Do you still need the card in order to fill out the authorization form?

  4. #4
    Brooks
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    heritage did the same thing to me. sent me a really nasty email along with it. they told me id forfeit my money if i didnt send in the authorization form or a letter from the bank stating i didnt have the card any more. my bank pretty much laughed at me. ended up doing a big parlay with my balance and lost it. penetrate heritage. pure scumbags

  5. #5
    Fadethepublic12
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    Quote Originally Posted by Optional View Post
    Do you still need the card in order to fill out the authorization form?
    Called them back again around 1035 pm et today and asked for a transfer again and they took down my bookmaker info. So we shall see if it goes through. They will try anything to hold things up in hopes you will lose your money first. Not sure if my thread here had any influence or not

  6. #6
    evo34
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    I'm curious: did they limit you on baseball moneylines?

  7. #7
    darys
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    heritage don't deserve A+ rating.

  8. #8
    darys
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    I won a few thousand dollars in some MLB games at heritage. Now they limit my betting on each game badly.

  9. #9
    bokeykila
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    heritage is a joke

  10. #10
    evo34
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    Quote Originally Posted by darys View Post
    I won a few thousand dollars in some MLB games at heritage. Now they limit my betting on each game badly.
    what were your limits reduced to?

  11. #11
    relaaxx
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    Quote Originally Posted by Fadethepublic12 View Post
    I transferred 4500$ to heritage sports from bookmaker because of there reduced juice for mlb. Well I have gambled quite a bit on there site and currently have 4200$ in my account, I have been a little unhappy with them significantly limiting my wages on certain games so I decided to transfer back to bookmaker, when I called them they told me i had to send in a credit card authorization form for a debit card I used to deposit 3 years ago on there site. I no longer have this debit card as I have switched banks and they say I can't cashout or transfer without this form. I have nothing from this card its been over a year since I had it. They are just hoping I lose my money what should I do? I did not expect this from heritage
    if they don't send the money , file a complaint form,l I'm sure SBR will help. curious how much bookmaker charged to send the money over to heritage. heritage will not charge for book to book but I'm sure bookmaker charged.

  12. #12
    Fadethepublic12
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    Quote Originally Posted by relaaxx View Post
    if they don't send the money , file a complaint form,l I'm sure SBR will help. curious how much bookmaker charged to send the money over to heritage. heritage will not charge for book to book but I'm sure bookmaker charged.
    100$

  13. #13
    jayc88
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    basically all books do this , not sure what you are complaining about. Best thing is to avoid using CCs for funding books.

  14. #14
    Heritage Insider
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    Fact Check

    Just to clarify...and provide some context.

    Customer has been a customer since 4/13/2016. Not 3 years ago! So when he says that his card was used 3 years ago, that is false.

    Upon signing up, the customer used a card to make deposits and this request was to complete the account validation process.

    I've reviewed the account and don't see a single wager near the wager limit.
    We don't want to be part of the "fake news" culture

    And for what its worth, his balance was sent to Bookmaker yesterday and when his pending wager ($200) is graded, we are REALLY happy to transfer that as well.

    Insider!

    (Further clarification-just noticed the customer playing in -105 profile, that has across the board limits, so overnights are limited. Had he elected our reduced juice-cash back program, limits wouldn't be an issue of any kind)
    Last edited by Heritage Insider; 04-10-17 at 09:20 AM.

  15. #15
    DroopyDog
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    Nice smackdown Heritage... You showed more restraint than I would have if someone was slandering my company.

  16. #16
    relaaxx
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    Quote Originally Posted by Heritage Insider View Post
    Just to clarify...and provide some context.

    Customer has been a customer since 4/13/2016. Not 3 years ago! So when he says that his card was used 3 years ago, that is false.

    Upon signing up, the customer used a card to make deposits and this request was to complete the account validation process.

    I've reviewed the account and don't see a single wager near the wager limit. Not even close.
    We don't want to be part of the "fake news" culture

    And for what its worth, his balance was sent to Bookmaker yesterday and when his pending wager ($200) is graded, we are REALLY happy to transfer that as well.

    Insider!
    thanks for the facts - really was nothing to complain about. plus he was paid yesterday.

  17. #17
    krk1030
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    I suspect the OP will not make it to 16 posts after this.

  18. #18
    Rollins08
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    Heritage has always been 100% up front with what's needed for CC's. I believe it's on their website. Also how can anyone say they're not A+? They are so much better then other books it's not even a question.

  19. #19
    Fadethepublic12
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    Quote Originally Posted by Heritage Insider View Post
    Just to clarify...and provide some context.

    Customer has been a customer since 4/13/2016. Not 3 years ago! So when he says that his card was used 3 years ago, that is false.

    Upon signing up, the customer used a card to make deposits and this request was to complete the account validation process.

    I've reviewed the account and don't see a single wager near the wager limit.
    We don't want to be part of the "fake news" culture

    And for what its worth, his balance was sent to Bookmaker yesterday and when his pending wager ($200) is graded, we are REALLY happy to transfer that as well.

    Insider!

    (Further clarification-just noticed the customer playing in -105 profile, that has across the board limits, so overnights are limited. Had he elected our reduced juice-cash back program, limits wouldn't be an issue of any kind)
    the first time time I called to request a transfer back they told me I had to complete a 3x rollover on my transfer and wager 13,500 just to be able to get my money off, what a joke. I have not wagerd that much yet and next time I call back a week later after wagering prob half that. they say I have to do the credit card authorization form no matter if I have the card or not. Then I post this thread and call back 2 hours later and it magically goes through. I was wrong about my sign up date I thought it had been much longer but that was a guess. Also I have tried multiple times to bet 500 on English premier league's games 15 mins before the start of the game and it said 250 max bet? Really 250 max on EPL. Plus i think its bullshit that you come on here telling everyone my personal account information just because heritage is giving me the run around trying not to send my money back

  20. #20
    michlafon15
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    When you come on a public forum downing a book they have every right to come on that same forum and shed light on the situation

    And heritage always has a 3x rollover on book to book from bookmaker and 1x book to book from 5d

  21. #21
    Fadethepublic12
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    Then why the 250 limits? So it takes forever to get there? And how can they try to make you fill out a credit card authorization form to transfer back to a sportsbook account you just transfered from . it has nothing to do with it, i might of overreacted just a little bit but don't act like heritage is completely innocent.
    Last edited by Fadethepublic12; 04-10-17 at 12:55 PM.

  22. #22
    jts1207
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    Man you just got your ass handed to you.....Suck it up and move on.

  23. #23
    Fadethepublic12
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    Quote Originally Posted by jts1207 View Post
    Man you just got your ass handed to you.....Suck it up and move on.
    Your ignorant and nieve if you see no wrong doing here

  24. #24
    jtoler
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    Moral of the story, always tell whole the truth kids.

  25. #25
    relaaxx
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    maybe heritage should just pay you and tell you not to come back. it does sounds like your days are numbered at heritage. with good reason. call find out about the 3xx roll. call back after you know you have not completed half the roll. come here complain about it. get paid but don't come back here to say you got your money. what they should have done is make you complete the roll before they paid you. then tell you not to come back. don't like the rules don't deposit. follow the rules get paid.
    Points Awarded:

    Fadethepublic12 gave relaaxx 1 SBR Point(s) for this post.


  26. #26
    Fadethepublic12
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    Quote Originally Posted by relaaxx View Post
    maybe heritage should just pay you and tell you not to come back. it does sounds like your days are numbered at heritage. with good reason. call find out about the 3xx roll. call back after you know you have not completed half the roll. come here complain about it. get paid but don't come back here to say you got your money. what they should have done is make you complete the roll before they paid you. then tell you not to come back. don't like the rules don't deposit. follow the rules get paid.
    I actually did come back on here to say i received my money. You must not have read beyond the heritage response like a few others. Good post, I think will give you a point.

  27. #27
    Fadethepublic12
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    you guys give me shit saying to tell the whole story but say nothing to the heritage insider about him saying that I bet nowhere near the limits when every soccer game I bet on which was 6 or 7 games it said "wager not accepted", 250$ max. appreciate the support guys, I really feel the sbr community love

  28. #28
    Rollins08
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    Heritage has the best track record. You have 20 posts. Who do you think people would believe?

  29. #29
    relaaxx
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    Quote Originally Posted by Fadethepublic12 View Post
    Called them back again around 1035 pm et today and asked for a transfer again and they took down my bookmaker info. So we shall see if it goes through. They will try anything to hold things up in hopes you will lose your money first. Not sure if my thread here had any influence or not
    is this what you mean ,when you say -I actually did come back on here to say i received my money. this is saying you asked , that's it. ---
    don't want to keep giving you a hard time but if you did the roll then you might have a complaint. not following the rules and wanting your money seems like you are just a pain in the ass. you don't get to make or change the rules, we are lucky when books follow their own rules and can't expect much more.

  30. #30
    Fadethepublic12
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    Quote Originally Posted by relaaxx View Post
    is this what you mean ,when you say -I actually did come back on here to say i received my money. this is saying you asked , that's it. ---
    don't want to keep giving you a hard time but if you did the roll then you might have a complaint. not following the rules and wanting your money seems like you are just a pain in the ass. you don't get to make or change the rules, we are lucky when books follow their own rules and can't expect much more.
    I love how you constantly point out the things you think I did wrong and ignore the lies he told. Also requiring a 3x rollover that I had no idea about in the first place on something that i received no bonus on is a joke. I'm done with this. Moderators can post his lies at the very top of my thread and say its resolved before I even can reply to him. And you guys can continue to take sides with some guy who pointed out one inaccuracy in my story which was irrelavent anyway to discredit the rest of it

  31. #31
    relaaxx
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    I agree 3xxx roll on a book to book with no bonus is too high. but we don't make the rules. it's up to us to know the rules. follow them. then expect them to also follow the rules. what lies,limits. I'm limited to $100 in live betting. I don't like that at all. but I choose to play there under their rules. to me it's still a great book, with a limit on me that I don't agree with. they have different limits for different players for different reasons. it's up to them. if the limits really effected the rollover I would get your complaint, but they paid you before you even did the roll.

  32. #32
    HedgeHog
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    Cliff Notes:

    OP was with with Heritage barely a year instead of the 3 he claimed. Further, Heritage already transferred his money back to Bookmaker. So "Heritage Sports is Holding My Money" is also an exaggeration.

  33. #33
    Optional
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    Quote Originally Posted by Fadethepublic12 View Post
    I love how you constantly point out the things you think I did wrong and ignore the lies he told. Also requiring a 3x rollover that I had no idea about in the first place on something that i received no bonus on is a joke. I'm done with this. Moderators can post his lies at the very top of my thread and say its resolved before I even can reply to him. And you guys can continue to take sides with some guy who pointed out one inaccuracy in my story which was irrelavent anyway to discredit the rest of it
    It sounds like you believe your own bullshit.

    What you said was just "one inaccuracy" whilst Heritage Insider is telling lies according to you.


    You Say: Heritage is demanding I produce a card I deposited with 3 years ago and that's unreasonable.

    HI Said: Player only joined less than 1 year ago.


    You Say: Heritage applied ridiculous limits.

    HI Said: You have never made a bet even close to your limit and the only limitation you have is the same as everyone else on the -105 option.


    You Say: You are still in here posting your bullshit after being paid.

    HI Say: We paid this turkey yesterday.


    And who is the liar here buddy?

    You should be hoping Bookmaker does not also read all this bullshit and give you the dose of reality karma you so richly deserve too.

  34. #34
    evo34
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    So the OP was never limited in baseball, and had to have the same limits ($250) in soccer as every reduced juice Heritage player does? What a waste of time.

  35. #35
    Legions36
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    Not sure how come people are surprised by this thread when Heritage has done this in the past to people. Yes they are a good book but they do try to do various things to players they probably shouldn't. I do know it is possible for the bet limits to show higher wager limits of say $5000 but then when you go to bet it will only allow what it takes in. I do know for a book to care so much about someone posted what is going on about them good or bad, then once they have something bad to say about the wrong treatment they decide to just close there account, this also from an A+ book and I don't know any other A+ book that would do that unless it was for something serious.
    You people need to understand is that Heritage will do the things that OP stated in those kind of forms. They have done these kind of things to me in the past. I'm surprised that he still has an account with them unless they already closed it just because he came here to share what happened to him and I'm sure at least half of what he said has to have some truth because I know what they did to me with.

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