Just to clarify...and provide some context.
Customer has been a customer since 4/13/2016. Not 3 years ago! So when he says that his card was used 3 years ago, that is false.
Upon signing up, the customer used a card to make deposits and this request was to complete the account validation process.
I've reviewed the account and don't see a single wager near the wager limit.
We don't want to be part of the "fake news" culture
And for what its worth, his balance was sent to Bookmaker yesterday and when his pending wager ($200) is graded, we are REALLY happy to transfer that as well.
Insider!
(Further clarification-just noticed the customer playing in -105 profile, that has across the board limits, so overnights are limited. Had he elected our reduced juice-cash back program, limits wouldn't be an issue of any kind)