BetPhoenix slow paying & other bullshit

Fippy · 02-22-10, 12:53 PM

Awesome SBR...having this horribly unsecure book at B+ and as sponsor, but no answer.
I already regret that i trusted your ratings, seems the good times here have passed long ago...

blix177 · 02-22-10, 01:40 PM

Fippy, I notice what your saying about the withdrawal options last week. On the cashier section they took out the withdrawal method. You do have to go in chat or call them to withdrawal. The reasoning behind why they took out the withdrawal option from what I was told, was because no one was managing incoming withdrawal request from that end, which lead to some late withdrawals.

As for money processors, I have no idea what is causing the delay.

As for money gram/money order, I received it in 2-3 days via USPS last week. Maybe you should changed your request to money order.

Finally I want to add that at one point I had 50% percent of my bankroll with them. Since they stopped book to book transfer with Matchbook, I got scared because there are less way out, less cheap way out, and when money processor shit like this happens, money can't move. All that equal sleepless nights. I currently wont keep more than $6k in there as getting money out with $4k max per week agreement and little other withdrawal alternatives.

Until they restore book to book transfer with some major book best to keep under $4k, so you can withdrawal it all at once if needed.

How I am going to work this is, I will keep $4k there, if I hit $6k I withdrawal $2k so my $6k will be my ceiling.

Thremp · 02-22-10, 01:53 PM

lol at the morons suggesting this is a book "on the way up". They're actively doing dumber and dumber stuff.

Fishhead · 02-22-10, 02:08 PM

I have not had money with BP for over a month now..........do not recommend having cash there, red flags are popping up every couple days.

magynuck · 02-22-10, 02:16 PM

I wish someone from SBR would at least acknowledge they are in slow pay mode and do the appropriate downgrade. I consider cutting off avenues by which you can withdraw your money and 2 weeks for a moneybookers withdraw slow pay.

Fippy · 02-22-10, 02:18 PM

Today i requested 5k from Matchbook, done in 1.5 hours...they have been downgraded to B-, makes sense.
Oh and i got another good one...

02/14/2010 12:32 PM CST BetFirstClass downgraded from C- to D
This is one of the 2 books that BetPhx does b2b transfers with now. I will do a dance of joy when...IF...i get my last 5k out of Phx...

spartangreen · 02-22-10, 02:23 PM

no problem with BP on my end. I got a moneygram withdraw in 5 hours from my request.

relaaxx · 02-22-10, 02:23 PM

every week i say the same thing --- this place has more different problems than any other book. any other 5 books. should be downgraded. fast.

katstale · 02-22-10, 02:29 PM

Well, for sure the Neteller stuff is a bit problematic, since it goes thru Betmania and that requires someone above CS grade to see it thru. I am not proud, I will jump thru a few hoops for 105. Be happy when they get a few more b2b options.

Understanding is that is being worked on. (not like BOL working on it, I hope!!)

Doug · 02-22-10, 02:35 PM

B2B is sorely needed

Marginalis · 02-22-10, 02:38 PM

Originally posted by Fishhead

I have not had money with BP for over a month now..........do not recommend having cash there, red flags are popping up every couple days.

this

durito · 02-22-10, 02:44 PM

They continue to payout at the same speed to the US (with the same tiny weekly limits and high fees). Since it appears they now only want USA bettors anyway, might as well piss off everyone with e-wallets. I'm mostly out now.

Thremp · 02-22-10, 03:01 PM

Meh. Sportsbook.com was paying wires and UMWs fairly quickly. It didn't stop people from raising a huge complaint. Same with bodog. The point is not that they're busto or not. But that they're too ****ing incompetent to get your money to you in a timely manner.

RickySteve · 02-22-10, 03:44 PM

Originally posted by Thremp

Meh. Sportsbook.com was paying wires and UMWs fairly quickly. It didn't stop people from raising a huge complaint. Same with bodog. The point is not that they're busto or not. But that they're too ****ing incompetent to get your money to you in a timely manner.

It scares me that people might actually believe you have a clue about anything.

50cent · 02-22-10, 03:56 PM

the hell with betphoenix....

Thremp · 02-22-10, 04:04 PM

Originally posted by RickySteve

It scares me that people might actually believe you have a clue about anything.

lol

So you don't think there is a problem with a book that is unable to pay in a timely manner for some methods v others (the best comparision would be the downgrades bodog received recently)?

Doug · 02-22-10, 04:55 PM

Originally posted by Thremp

Meh. Sportsbook.com was paying wires and UMWs fairly quickly. It didn't stop people from raising a huge complaint. Same with bodog. The point is not that they're busto or not. But that they're too ****ing incompetent to get your money to you in a timely manner.

I actually like the idea of getting MO's in nice small $500 chunks as payment, but I see some problems with this outfit....like not being able to pay the ewallets fast enough, losing Matchbook for transfers, only wanting Americans, etc.

JIRKAHOMOLA · 02-22-10, 05:24 PM

I requested withdrawal 2 weeks ago and today my request was finally paid (2900 euros to Moneybookers). So it takes them longer but they paid and it is important!!! I have to thank Charles (account manager) for his help. He promised to me I will recieve another payment next Monday (I have there more than 14000Euro). So I will inform you next Monday

shooterman · 02-22-10, 05:33 PM

Is the sky ever not falling around here regarding payments from sportsbooks?

Jaug · 02-22-10, 06:26 PM

Requested withdrawal about a week ago, have not gotten the money to neteller yet.

AaronTheGambler · 02-22-10, 06:27 PM

Anyone from the states have problem with them. seeing 5d and them are the only -105 aorund for us at the states, I would hate to lose them.

mtneer1212 · 02-22-10, 07:54 PM

Another anti-BetPhoenix thread from someone with < 10 posts? looks like the smear campaign continues........

tltaylor89 · 02-22-10, 07:57 PM

Anybody notice Richard dosent come on the forum and defend his book anymore

BigDaddy · 02-22-10, 08:08 PM

Originally posted by tltaylor89

Anybody notice Richard dosent come on the forum and defend his book anymore

he is a smart man.

storm70 · 02-22-10, 08:16 PM

If Moneybookers take 2 weeks, definitely there is its serious problem with their finance

harryhood · 02-22-10, 08:29 PM

[QUOTE=BigDaddy;3265395]he is a smart man.[/QUOT

He isn't a smart man. There isn't anything he can say. I wouldn't play with them while there are books like 5 dimes and jam/greek.

blix177 · 02-22-10, 08:32 PM

Books like 5dimes and Jam/Greek doesn't offer the same thing.

5dimes has $500 limit
Jam/Greek has -110 lines.

harryhood · 02-22-10, 08:34 PM

Originally posted by blix177

Books like 5dimes and Jam/Greek doesn't offer the same thing.

5dimes has $500 limit
Jam/Greek has -110 lines.

If you win you get paid fast.

blix177 · 02-22-10, 08:35 PM

I had my money order in 3 days. To me that is fast.

rm18 · 02-22-10, 09:01 PM

fastest moneygrams ever will try again tomorrow if do not lose much tonight

Fippy · 02-22-10, 10:11 PM

Good news...i finally had the luck to talk to a useful cs on live chat today (thanks Joliette...cross your fingers you never get "Sylvia").

After finding out that Neteller withdrawals won't be processed at all, and the reason given is that they don't get many deposits via ewallets (ofc Sylvia didn't tell me a damn thing, and still kept saying the time frame is 48h), i asked about b2b transfers.
Joliette told me the usual first, only "First Fidelity", i argued why can't they make an exception to Bookmaker, Greek, MB or any other major book.

And finally i saw light at the end of the tunnel, as she said: "we will check the option of transfering to Bookmaker, can i have your account number please, i will try to email you an update asap".
1 hour ago i saw that my whole balance was transfered to CRIS. Whew....thanks to everyone who replied in this thread.

Dr.Gonzo · 02-22-10, 11:02 PM

I don't know about that e wallet bullshit. I got all my withdraws via Neteller when I was playing there up to superbowl week.

blix177 · 02-22-10, 11:22 PM

WTF if they have the option of transfer to other books with just the click of the button, why don't they keep those withdrawal and deposit option ****ing open?!?!?

Fippy · 02-22-10, 11:22 PM

Originally posted by Dr.Gonzo

I don't know about that e wallet bullshit. I got all my withdraws via Neteller when I was playing there up to superbowl week.

Times changed for players outside the U.S. there...