I just wanted to warn everyone about Coolbet. I deposited crypto from my Polymarket account and then went to withdrawal a bit later on (less than initial deposit). Coolbet insisted I show proof of ownership of the wallet the funds came from. I sent the money from my Polymarket account who uses an intermediary to send the crypto. I explained to them where the money came form and they said they only way I could cash out was by gaining control of the wallet. Obviously I can't gain access to a wallet with millions of dollars in it which I have no ownership of from a company I have no relationship with. There is no messaging about this when depositing. My account if a lifetime loser and just used to play slots and sports bet mostly.
The amount of money is small (few hundred bucks)so I just went ahead and closed my account.
Side note, this is a policy and not a regulation and they could have easily rectified the situation. I also have evidence that they waived this policy previously for someone who used a credit card and then it expired and they couldn't provide proof of ownership. The person was an employee at a certain sportsbook review website.
The amount of money is small (few hundred bucks)so I just went ahead and closed my account.
Side note, this is a policy and not a regulation and they could have easily rectified the situation. I also have evidence that they waived this policy previously for someone who used a credit card and then it expired and they couldn't provide proof of ownership. The person was an employee at a certain sportsbook review website.