1. #1
    volod
    volod's Avatar Become A Pro!
    Join Date: 09-17-13
    Posts: 2
    Betpoints: 24

    Smartlivegaming confiscate money

    I have opened account in SmartLiveGaming. My first deposit is 25 EUR via *******. I win my first bets on sports.
    I requested 25 EUR free bet according to the rules.
    I recieved e-mail from support:
    "I can confirm that your Freebet bonus has now been credited into your account, please feel free to log in and play the games.
    Wishing you the best of luck"
    I placed bets from my balance and free bet. I win about 670 EUR.
    I recieved my first 550 EUR of win to my ******* successfully.
    I placed bets again. As a result I have balance 105.50 EUR.
    I requested withdrawal all funds.
    After this, my balance is empty now. I see in my history: "2013/09/16 15:09:02 Adjustment Correction 105.50 0.00"
    I see, that SmartLiveGaming take my money.
    I send e-mail with complaint to support of SmartLiveGaming. I'm not recieved answer.
    I have talk in live chat. And I recieved answer, that my money CONFISCATE.
    I need help from SBR for return 105.50 EUR

  2. #2
    bettingstation
    bettingstation's Avatar Become A Pro!
    Join Date: 03-25-13
    Posts: 1,084
    Betpoints: 1201

    waiting for sbr update

  3. #3
    volod
    volod's Avatar Become A Pro!
    Join Date: 09-17-13
    Posts: 2
    Betpoints: 24

    After all complaints, funds returned into the account in book.

Top