All Heritage and Wagerweb Issues

[Rthomas77]

HERITAGE SPORTS JUST STOLE MY MONEY & SHUT DOWN MY ACCOUNT!




I was referred a year ago and have never processed a withdrawal or even tried to!




out of nowhere the other day I tried to login and my account was suspended. I called and they asked for drivers license and utility bill. No problem. I sent it in right away. I followed up on it each day for 3 days.




tonight I was told the documents do not match! I asked what didn’t match as everything clearly does. I sent my drivers license with address I’ve been at for 15+ years along with a statement from our insurance company AllState dated July 2025 that has my same legal name and address on it!




Literally everything was legit. I’m a high school softball coach. I’m married with kids.




I asked what didn’t match and they said they couldn’t tell me and shut down my account and stole my money. Funny thing is it was about $100. ONE HUNDRED DOLLARS AND THEY PULL THIS SHIT. I’ve never even attempted a withdrawal either and submitted legit documents!




I just tried to email customerservice@heritagesports.eu from 3 different emails and the email came back everytime

undeliverable! Is this place going out of business or what’s going on?!




I AM FURIOUS AND A MAN OF PRINCIPAL! I WILL MAKE IT MY LIFE

MISSION TO INFORM EVERYONE TO STAY AWAY FROM HERITAGE SPORTS! Most people on here have stupid complaints and are at fault themselves. This isn’t a case like that. Everything is legit! How can they shut down account and steal money and LIE & say it doesn’t match up!!! This is wild! Can anyone help me? DO NOT USE HERITAGE SPORTS OFFSHORE EVER! Love some help in getting this resolved. This is complete BS!!!

[Optional]

HERITAGE SPORTS JUST STOLE MY MONEY & SHUT DOWN MY ACCOUNT!




I was referred a year ago and have never processed a withdrawal or even tried to!




out of nowhere the other day I tried to login and my account was suspended. I called and they asked for drivers license and utility bill. No problem. I sent it in right away. I followed up on it each day for 3 days.




tonight I was told the documents do not match! I asked what didn’t match as everything clearly does. I sent my drivers license with address I’ve been at for 15+ years along with a statement from our insurance company AllState dated July 2025 that has my same legal name and address on it!




Literally everything was legit. I’m a high school softball coach. I’m married with kids.




I asked what didn’t match and they said they couldn’t tell me and shut down my account and stole my money. Funny thing is it was about $100. ONE HUNDRED DOLLARS AND THEY PULL THIS SHIT. I’ve never even attempted a withdrawal either and submitted legit documents!




I just tried to email customerservice@heritagesports.eu from 3 different emails and the email came back everytime

undeliverable! Is this place going out of business or what’s going on?!




I AM FURIOUS AND A MAN OF PRINCIPAL! I WILL MAKE IT MY LIFE

MISSION TO INFORM EVERYONE TO STAY AWAY FROM HERITAGE SPORTS! Most people on here have stupid complaints and are at fault themselves. This isn’t a case like that. Everything is legit! How can they shut down account and steal money and LIE & say it doesn’t match up!!! This is wild! Can anyone help me? DO NOT USE HERITAGE SPORTS OFFSHORE EVER! Love some help in getting this resolved. This is complete BS!!!

You can try PMing poster Heritage Insider and checking if he will help you.

[William Edwards]

You can try PMing poster Heritage Insider and checking if he will help you.

Rthomas, I'm sorry to hear about your issue. SBR is always very helpful when it comes to issues like this. Unfortunately, I don't think Heritage Insider is going to be much help, as another poster and I both were advised to PM him/her. Neither one of us has received any sort of correspondence.

I'll stick with my theory that the book is having severe financial problems, and is now looking to avoid paying at any cost. It's a shame, because they were a very solid book for a long time.

[Wild-Oscar]

Long time user of Heritage but I soured on them quite awhile ago because of a few issues I've had with them (mostly taking away perks). I've not deposited with them in long time simply because I have better outs and don't need them. That said, credit where credit is due, they paid me all that I was owed and it wasn't chump change. Also their live streaming of games is great and the reason I still visit the website daily. Which brings me to the real reason I am posting in this thread - this promo was posted on their website today https://www.heritagesports.eu/en/red...shback-program. What does everyone think? Is this a desperate attempt to attract funds so they can stay afloat? Or aggressive marketing to attract new customers and keep old ones? Not sure how to interpret it myself. Opinions please. The only reason I would be redepositing with them is because I really like their get out of your bet at halftime for football.

[ThaWoj]

I was going to ask something similar as the above post.

I haven't made a deposit to Heritage in 2 or 3 years. But that promo is enticing...100% bonus up to $500. Then if you lose the $500 deposit (not the bonus) they give you the $500 back. Seems too good to be true.

[William Edwards]

I was going to ask something similar as the above post.

I haven't made a deposit to Heritage in 2 or 3 years. But that promo is enticing...100% bonus up to $500. Then if you lose the $500 deposit (not the bonus) they give you the $500 back. Seems too good to be true.

You are right. It is certainly an enticing promo. But does it do you any good if you can't get your money out? I wish you well if you decide to take the plunge, but I'm afraid it won't end well.

[capitalist pig]

I’ve still got the 8 th deposit thing, but they took away my monthly cash back on wagers after paying Junes cash back, I had a good run in June and cashed out completely which they did pay in a few hours, did anyone else have the cash back thing taken away?

I live chatted cs this week to see if I was eligible for the football bonus, put me on hold and came back and told me I’m not eligible for anything anymore, no bonuses, no cash back, no btc insurance, no scratch offs, no nothing, so I asked why ,the answer was I have “notes” on my account, lol wtf does that even mean, the cs agent couldn’t answer that. I’ve been with them since they took us from Bet Jamaica however long ago that was. So I asked whether I could still play there and they said yes, obviously I’m not going to. Although I’m not a huge fan of Hard Rock Bet in Florida it looks like that’s my only choice, I don’t trust anything offshore anymore

[94dc4]

Regularly play on Heritage. Pretty much because their live bet offerings are unbeatable. I have some complaints, horrific delay when placing most live bets(~10-20 seconds) depending on the sport it seems. Lower live bet limits for me on some sports($500 instead of $1k+). Cashout option on a live bet can be so slow it never triggers if the line changes.

but, zero payout issues or funny business almost ever. Just got a $2500 payout and $5k payout in the last few weeks within 6 hours(Ethereum).

[Chiefs83]

When I login to Heritage the only bet I’m allowed to make are on Big ML favorites…limits are reduced to $2 for overnight lines and $25 max on gameday

[Optional]

When I login to Heritage the only bet I’m allowed to make are on Big ML favorites…limits are reduced to $2 for overnight lines and $25 max on gameday

If they think you are so sharp that they take notice of your bets, you could use that status to make money. Find a book that follows or works with Heritage who will take your bets and then keep betting $2 over and again on the opposite side of what you want at Heritage and watch the odds on your side improve at the other book.

[juvunits]

Depositing for heritage Has anyone used the card to crypto Apple Pay deposit method? I don’t understand is it basically just Apple Pay? Why does it say crypto?

[Chiefs83]

Can you give me an example
Do you mean Bet with Heritage & 105
Do they 2 sites have to be related

[Optional]

Can you give me an example
Do you mean Bet with Heritage & 105
Do they 2 sites have to be related

yes I meant if you can bet at WW or B105, then I think your sharp bets at Heritage will affect the odds at all three books.

Although not sure how Bet105 make odds now that they are apparently seperate.

Someone might know of other brands that follow Heritage odds as well as those two.

It was really just an interesting angle though. I doubt it would work for too long before they noticed what you were doing and stopped you.

[Optional]

Depositing for heritage Has anyone used the card to crypto Apple Pay deposit method? I don’t understand is it basically just Apple Pay? Why does it say crypto?

Best explanation is here https://www.heritagesports.eu/en/funding-options

But it's basically a method to send Heritage crypto without having to buy it elsewhere first.