All Mybookie.ag, Xbet.ag, BUSR and Love2play Issues

[Optional]

I actually just signed up for an account here on SBR to hopefully get a resolution from a BUSR payout that they haven’t sent me. They’ve deactivated my account and asked for pictures/ID. They were approved within a day and that was a week ago. Still no payout or access to my account.

Not really sure where to go from here and I have over $6000 on this account

bookmakersreview.com have a relationship with them and are probably your best option.

SBR can't mediate for that group anymore due to our own licensing agreements.

[Jmcvay1027]

Alternative options?

I submitted a complaint to them but haven’t heard anything back yet. Does anyone have any other suggestions? $6k is a good chunk of money and I’m disgusted thinking they can just get away with this

[Optional]

osga.com is another option with an offshore complaint service

[Jmcvay1027]

Just to update for other future sad souls who have been scammed

BUSR allowed me access back to my account but they seized half of my balance, roughly $3700, for “fraud”. Customer support said they have no more information for me and the decision is final. They allowed me to withdraw $3300 (my own deposit) and are closing my account.

It’s amazing to me places like this can exist and they can get away without giving any answers

Please to anyone reading this in the future… NEVER deposit here.

[Optional]

Just to update for other future sad souls who have been scammed

BUSR allowed me access back to my account but they seized half of my balance, roughly $3700, for “fraud”. Customer support said they have no more information for me and the decision is final. They allowed me to withdraw $3300 (my own deposit) and are closing my account.

It’s amazing to me places like this can exist and they can get away without giving any answers

Please to anyone reading this in the future… NEVER deposit here.

I guess at least they admit they are committing fraud as they steal half the balance!

Mybookie have a reputation for unfairly seizing funds over a long period.

[Sandybestdog]

Just to update for other future sad souls who have been scammed
BUSR allowed me access back to my account but they seized half of my balance, roughly $3700, for “fraud”. Customer support said they have no more information for me and the decision is final. They allowed me to withdraw $3300 (my own deposit) and are closing my account.
It’s amazing to me places like this can exist and they can get away without giving any answers.
Please to anyone reading this in the future… NEVER deposit here.

If you wouldn't mind answering, what were you betting on? Do you have any reason to suspect they would say you were being fraudulent?

[BOWLSZN]

Just to update for other future sad souls who have been scammed

BUSR allowed me access back to my account but they seized half of my balance, roughly $3700, for “fraud”. Customer support said they have no more information for me and the decision is final. They allowed me to withdraw $3300 (my own deposit) and are closing my account.

It’s amazing to me places like this can exist and they can get away without giving any answers

Please to anyone reading this in the future… NEVER deposit here.

you could contact curacao gaming i think they used to be licensed not sure any more though

[Optional]

you could contact curacao gaming i think they used to be licensed not sure any more though

Curacao has re-organized licensing and the new "regulator" says they are not accepting complaints about their licensees, "yet". (expect never)

[Jmcvay1027]

you could contact curacao gaming i think they used to be licensed not sure any more though

Mostly WNBA and occasionally MLB.

just to further update… I received an email just now reiterating that the decision is final and no details into their “investigation” will be shared. My account is closed and over $3k in winnings have been seized.

There is absolutely no reason anyone should ever deposit here.

[Thefix13]

WNBA Sharp, truly a rare breed

[Patz]

Mybookie.ag and Xbet.ag not legit

I deposit 1500 bitcoin & I ran my account up to 2950$ on mybookie.ag & when I made a withdrawal they suspended my account & told me they’re not paying me out. They told me that I am affiliated with another account that owes them money. I do not owe them money & I ask them for proof & they said no proof to be shown needed. Is there a way to get my money from them?

[Doug tushyterror]

I deposit 1500 bitcoin & I ran my account up to 2950$ on mybookie.ag & when I made a withdrawal they suspended my account & told me they’re not paying me out. They told me that I am affiliated with another account that owes them money. I do not owe them money & I ask them for proof & they said no proof to be shown needed. Is there a way to get my money from them?

Quick Google search would've told you they're the biggest scam book out there. Nobody to blame but yourself for not checking.

[WillyJ420]

Mybookie sucks man they do this all the time, sorry to hear that

[WL01]

Please i have The same problem I have more than 20,000 dollars and now they don't give the acces to the account what we can do somebody can help Please??

[WL01]

Please someone can help with this problem on this website urge the a lot of peoples are in problem with this website thanks someone can help??

[Optional]

Please i have The same problem I have more than 20,000 dollars and now they don't give the acces to the account what we can do somebody can help Please??

Please someone can help with this problem on this website urge the a lot of peoples are in problem with this website thanks someone can help??

Sorry to hear about your problem. This bookmaker is known to be unfair and a problem for many. But Mybookie is not licensed in the USA/CA so SBR is unable to offer a complaint resolution service for them.

I can suggest trying osga.com or bookmakersreview.com as sites that do have a relationship with MyBookie and accept their complaints.

[WL01]

PLEASE BE CAREFUL MYBOOKIE.ag s a sammer they Don't want t pay nw more than 20k Help

Hello, please, I need a lot of help from all my colleagues. This website Mybookie.ag and Xbet.ag or sportbook I have more than 20,000 dollars and I have been waiting for a response for more than six months and they do not respond and do not want to pay. They say that they are investigating but the reality is that they have been there for more than 6-7 months on hold and don't allow to login in your account, the last 2 months they do not respond to any email, I warn you, be very careful with this website, they want to steal your money, please if the same thing happens to someone, write to reach a solution, thank you, I hope for some help, Please If someone can help us Thanks. God bless you.

[WL01]

Thanks fro your Help please how we process with this complain or how to write them how can we to that please, we are new in this kind of problem and i don't how to precess please thanks.

[Optional]

Thanks fro your Help please how we process with this complain or how to write them how can we to that please, we are new in this kind of problem and i don't how to precess please thanks.

To get started fill in this form https://www.osga.com/Complaint-Form/...t_form2017.htm

[Optional]

Sorry to hear about your problem. This bookmaker is known to be unfair and a problem for many. But Mybookie is not licensed in the USA/CA so SBR is unable to offer a complaint resolution service for them.

I can suggest trying osga.com or bookmakersreview.com as sites that do have a relationship with MyBookie and accept their complaints.

[WL01]

Xbet.ag Not legit, Don't want to pay Help please

Please i have a serious problem with this website i have more than 15.000 dollars won and now they don't want pay me i been waiting for more than 7 months someone can help!!!

[tennelson55]

Curacao has re-organized licensing and the new "regulator" says they are not accepting complaints about their licensees, "yet". (expect never)

They must have a location in Curacao, right?

Might as well show up in a couple of ATV's; rob the place and make off by boat. Doubt anyone is stopping you

[Optional]

They must have a location in Curacao, right?

Might as well show up in a couple of ATV's; rob the place and make off by boat. Doubt anyone is stopping you

It's poorly administered, but not quite that wild west there.

And the books just have a registered office in Curacao. Not all their operations.

Probably don't even hold assets where the Curacao authorities could get a hold of them as well.

[lilebesjana]

Mybookie Scammed

Just wanted to share my recent, infuriating experience with MyBookie.ag. I had around $1,200 in winnings in my account. After logging in one day to check my bets, I suddenly found my sportsbook account disabled. I reached out to their support team, thinking this was some kind of mistake, but all they told me was that the account was "permanently closed" with no explanation or justification.
I've tried contacting them multiple times, asking for reasons or at least my rightful payout, but their responses have been evasive, and sometimes they just stop replying altogether.
I’ve followed all their rules, didn't break any T&Cs, and this is money I won fair and square. It feels like they’re just looking for excuses to not pay out winnings.
I’m posting this as a warning to others thinking about using MyBookie.ag. If you win, there’s a real risk you might not see your money.
Has anyone else had a similar experience with them? Any advice on how to pursue this further?

[Optional]

Just wanted to share my recent, infuriating experience with MyBookie.ag. I had around $1,200 in winnings in my account. After logging in one day to check my bets, I suddenly found my sportsbook account disabled. I reached out to their support team, thinking this was some kind of mistake, but all they told me was that the account was "permanently closed" with no explanation or justification.
I've tried contacting them multiple times, asking for reasons or at least my rightful payout, but their responses have been evasive, and sometimes they just stop replying altogether.
I’ve followed all their rules, didn't break any T&Cs, and this is money I won fair and square. It feels like they’re just looking for excuses to not pay out winnings.
I’m posting this as a warning to others thinking about using MyBookie.ag. If you win, there’s a real risk you might not see your money.
Has anyone else had a similar experience with them? Any advice on how to pursue this further?

They are tough to deal with.

Filling out this form is about your best option https://www.osga.com/Complaint-Form/...t_form2017.htm not that I expect OSGA can do a lot either.

[Optional]

https://www.youtube.com/watch?v=34EkHOUoM2g

this guy promises that he can get anyone paid from mybookie

https://twitter.com/TheMMAholes

^^^ No idea if this is true or not but it was a poster suggestion from early in this thread.

[2Sweeet]

This book is the bottom of the barrel. These pos have people involved from BETONSPORTS from the 1990's brand. They reinvented the brand with Mybookie.ag and Xbet.ag and advertised anywhere they could and are still penetrating players today. It's bs and we all should do something about it. Especially if your waving there flag on your website. OSGA and I know you.

[lilebesjana]

I just submitted this but I don't think they are regulated by anyone and it would be hard

[bryancalloway30]

Anybody know if OSGA has ever worked? Got ****** by the mybookie scam artists

Made an account, within a couple days kept hitting huge on BlackJack, straight bet most of that on pregame and live MLs. Got up to 3,700 within a week, requested payout for 900. Asked for my KYC, sent ID pics in and did face scan. 24 hours after I requested deposit got an email saying payout was declined due to “gambling habits”. 2 minutes later got another one saying acc suspended and under review. Got an email today saying I am banned and forfeiting all funds for “multi-accounting”. Utter BS

[crinkledaces]

This post seems like BS " I need a lot of help from all my colleagues"??? Seems like someone hired a shitty Virtual Assistant to post this

[NBAbettor86]

Hello all,

I am a long-time sports bettor (for the last 17 years) using sites like FanDuel, Bovada, Sportsbook, etc. I took a few years off but got back into betting last year with a lucky preseason Nikola Jokic MVP bet. This year, seeking to try my luck again, I signed up for MyBookie as I liked features of their websites and lines they would post. I deposited $7,000 and put those towards various NBA season bets (team wins over/unders, MVP, etc.). In my account, I noticed that there was a rollover requirement of $102,000 tied to my account, but I thought these were only applied to free play bonuses that were given to me when I made my deposits, and not the actual $7,000 in deposits I made of my own money. Just yesterday, after corresponding with MyBookie agents, I found out this was not actually the case and that I would have to bet or win (the lesser of the two applies) $102,000 to be able to withdraw any winnings made on my $7,000 initial deposits. When I found this out, I was completely shocked.

The likelihood that I or anyone would be able to make or win (the lesser of the two applies) $102,000 worth of bets using $7,000 worth of deposits is near zero. Effectively, I would have to make or win 15 consecutive $7,000 even odds bets to hit the rollover requirement. If I had known my deposits were tied to the rollover requirement, I never ever would have made the deposits in the first place, or agreed to accept the bonuses (which tie your deposit amounts to the rollover). I have reached out to MyBookie about all this and they have done nothing to help. I'm sure to them, they just misled a customer out of $7,000 that they know I will never see again.

The issue I have with all this is I actually did not make my initial deposits myself on the MyBookie website (as in, I didn't go through the Deposit link and pay via my credit card). Instead, for some reason, this was not possible with my cards so MyBookie agents over the phone and in chats did this for me (I provided them my credit card info and they made the deposits themselves). At no point during this entire process did a MyBookie agent tell me that the rollover requirement applied to my deposit amounts. In fact, one agent for my initial deposit of $2,500 told me the rollover is tied to a 50% bonus I would receive. As such, I never had a clue that my deposits themselves ($7,000 total), and any winnings on them, would not be retrievable until I did either of the lower of the two (bet $102,000 or win $102,000).

I'm sure some reading this may say "You should have read all the Terms & Conditions" and fine print on the MyBookie website thoroughly. To this, you are right and I feel awful that I didn't. But at the same time, considering I never received prompts to read it (because I didn't make the initial deposits, the agents did), I do feel the sportsbook has a responsibility to be 100% clear to customers that the rollover requirement applies to the deposit amounts too. None of 3-4 agents who assisted me with deposits ever said this.

There has to be something that can be done so that MyBookie reduces my rollover requirement to what it would have been (1x deposit amounts) had I not accepted the bonuses per their Terms & Conditions. If not, I basically just threw $7,000 in hard earned money away, which feels terrible, and also just feels ethically wrong and somewhat of a scam that MyBookie does this to unsuspecting new customers. If someone who has gone through a similar experience has any advice (other than "You screwed up too bad"), please I could use the help. Thanks for the time.

[DwightShrute]

Off shore books all have similar rollover rules. Deposit + bonus X rollover.

If you don't take a bonus, then you just need to risk the deposit amount is all.

You didn't take the time you understand the rules. That's on you.

[Brooklyn Dick]

Who would even consider this place under ridiculous rollover rules on your own money. Looks like Offshore is history as all of them are getting WAY too cute. I like going into a book and getting a ticket and cashing it when the event is over. There are still places in different Countries to do this.

[JAKEPEAVY21]

You can't depend on others to look out for your interests.


At the end of the day, you are responsible to know what you are getting into.

[DwightShrute]

all one needs to do is Google ... mybookie rollover rules

https://help.mybookie.ag/knowledge-base-2/bonuses/how-to-calculate-rollover/