Also, the KYC was never once mentioned as an issue, until after I made my initial post on here.
The $20,000 was removed from my account, before I ever had the chance to send in any documentation for the KYC. This was repeatedly stated over and over to me.



Whenever it gets to a point where they are asked to explain what happened to the funds, how it would have been possible, impossible bet sizes, or in this case, me submitting all of the required KYC photos and videos, they completely cease communication.
The $20,000 was removed from my account, before I ever had the chance to send in any documentation for the KYC. This was repeatedly stated over and over to me.



Whenever it gets to a point where they are asked to explain what happened to the funds, how it would have been possible, impossible bet sizes, or in this case, me submitting all of the required KYC photos and videos, they completely cease communication.
