sportmarket void

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  • RM95
    SBR Rookie
    • 07-29-21
    • 45

    #1
    sportmarket void
    Even such brokers as sportsmarket have already begun to unreasonably void the won bets ((( I bet in Live CS GO CS:GO - GamerLegion CS:GO - Copenhagen Flames CS:GO - match winer GamerLegion odds 2.9 and 3.01 my bet was won but I was not paid money without explanation (((



    How can you help in this matter?
  • RM95
    SBR Rookie
    • 07-29-21
    • 45

    #2

    They write the result 2-1, but there is no win (
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 60798

      #3
      It says that they voided your bet.

      Did they give you any reason for doing that?
      .
      Comment
      • Foosball Champ
        SBR Wise Guy
        • 10-19-10
        • 994

        #4
        so tired of saying this. take a bet. win the bet. pay the bet. I've lived in las Vegas for 35 years and that's how things are and will always be.
        Comment
        • RM95
          SBR Rookie
          • 07-29-21
          • 45

          #5
          Originally posted by Optional
          It says that they voided your bet.

          Did they give you any reason for doing that?
          their answer is very commonplace The bet was placed on an incorrect line, and has therefore been cancelled".
          although the bet was in live mode and the odds changed in different ways, how could there be a mistake, I don't understand ... (
          Comment
          • RM95
            SBR Rookie
            • 07-29-21
            • 45

            #6
            Originally posted by Foosball Champ
            so tired of saying this. take a bet. win the bet. pay the bet. I've lived in las Vegas for 35 years and that's how things are and will always be.
            now it is much more difficult to get your win from the bookmaker than to win a bet, no matter how sad it is ((
            Comment
            • RM95
              SBR Rookie
              • 07-29-21
              • 45

              #7
              While we understand your concern and frustration, we are not the ones settling the bets - it is always the bookmaker who settles the bets and decides how to treat them, we have no call in those decisions.
              From what we can see, from the data available online, the odds on most other bookmaker were around 2.6-2.8 so that might be the reason why PS3838 voided the bet since the line was incorrect by a several points.

              Here is another answer, this is really mockery and deception. If the odds are not 2.8 but 3.0 they can cancel the bet
              Comment
              • Alfie White
                SBR Wise Guy
                • 09-02-17
                • 680

                #8
                If I were you, I would request a betslip from the bookmaker so they can show bookmaker voided the bet.
                Comment
                • RM95
                  SBR Rookie
                  • 07-29-21
                  • 45

                  #9
                  Originally posted by Alfie White
                  If I were you, I would request a betslip from the bookmaker so they can show bookmaker voided the bet.
                  Yes, they gave me a coupon from the bookmaker. But in my list of bookmakers, I chose those bookmakers that, according to the sports market, do not return won bets
                  I made a bet and chose to put on a pinnacle, but the coupon they sent does not look like a pinnacle
                  Comment
                  • Alfie White
                    SBR Wise Guy
                    • 09-02-17
                    • 680

                    #10
                    Since they have provided you with a betslip, I don't think there is much you can do there. It seems that the bookmaker has actually void the bet so there is nothing out of the ordinary there. If they would've declined your request to provide you with a betslip, then it would be worthwhile to pursue the case further... as it stands now, they have told you the truth since they can't be held responsible for the void bet.
                    Comment
                    • RM95
                      SBR Rookie
                      • 07-29-21
                      • 45

                      #11
                      Originally posted by Alfie White
                      Since they have provided you with a betslip, I don't think there is much you can do there. It seems that the bookmaker has actually void the bet so there is nothing out of the ordinary there. If they would've declined your request to provide you with a betslip, then it would be worthwhile to pursue the case further... as it stands now, they have told you the truth since they can't be held responsible for the void bet.
                      But they have designated bookmakers who can return bets, I turned off the bookmakers who can return bets in my list, and made a bet on the pinnacle, and they even provided a screenshot not from the pinnacle They write in themselves that they accept bets on reliable bookmakers who do not make refunds on bets, and now it turns out that theirs bookmakers calculate bets as they want(
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60798

                        #12
                        Do they guarantee that any books will not void bad lines? No they don't.

                        Do they say you are outa luck if the books do void? yes they do.

                        Don't play there if you don't like the offering. Sheesh
                        .
                        Comment
                        • infotimbo
                          SBR Wise Guy
                          • 10-24-18
                          • 837

                          #13
                          well, it's understandable that someone is upset when he feels a bet was cancelled for no apparent reason, and trying to argue with a bookie through an intermediate is a pain in the ass, as probably everyone using an agent has experienced before. So focus should maybe be on how to improve that.

                          But yeah, generally Sportmarket is not at fault here. Their FAQ clearly say "Sportmarket is not a counterpart for any bet or part of a bet and undertakes no responsibility towards clients for bets placed with a bookmaker."

                          And obviously, claiming that the screenshot was faked doesn't help at all. Only (small) chance to get the bet regraded as a winner would be to present proof that the odds were correct at the time, and politely ask Sportmarket to please get in touch with Pinnacle again.
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 60798

                            #14
                            Originally posted by infotimbo
                            well, it's understandable that someone is upset when he feels a bet was cancelled for no apparent reason
                            Not to me it isn't.

                            Agents don't argue with books for you.

                            OP does or should know that if he choses to play there.


                            Acting all holier than thou on here when it happens is not reasonable.
                            .
                            Comment
                            • infotimbo
                              SBR Wise Guy
                              • 10-24-18
                              • 837

                              #15
                              Originally posted by Optional
                              Not to me it isn't.

                              Agents don't argue with books for you.
                              if you have a point, they usually do forward your request at least. I have had incorrectly graded bets on agent accounts corrected every time so far.

                              This happened on ps3838, and it was about rule-violations, to be fair, not voids - but on paper using a direct account or a multi-tool shouldn't make much difference. The process is more or less the same.
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 60798

                                #16
                                Originally posted by infotimbo
                                if you have a point, they usually do forward your request at least. I have had incorrectly graded bets on agent accounts corrected every time so far.

                                This happened on ps3838, and it was about rule-violations, to be fair, not voids - but on paper using a direct account or a multi-tool shouldn't make much difference. The process is more or less the same.
                                I agree, they will sometimes try to help, if approached the right way.

                                I'd guess that Sportmarket already know from much experience that Pinny do not void bets without a proper reason. And they were already punished for trying to make a guess. So not surprised they havent done anything more. -5000 it would be pointless querying Pinny anyway.
                                .
                                Comment
                                • infotimbo
                                  SBR Wise Guy
                                  • 10-24-18
                                  • 837

                                  #17
                                  yeah, sure, and usually Pinnacle wouldn't void a bet because of a 2,8 to 3,0 odd disparity, especially not on a low-limit live market like this, with high fluctuation. So there's probably more behind it anyway.
                                  Comment
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