All Youwager and Betpop Issues

**Idontstopwinning** · 11-26-20, 01:47 PM

JJ, I’ve been patient for three days. Not to mention JP hadn’t even sent an email to do anything according to Edward. All calls are recorded.

**Idontstopwinning** · 11-26-20, 02:01 PM

How do I post screen shots?

**Idontstopwinning** · 11-26-20, 03:05 PM

Dont play with youwager!

**SBR Forum** · 11-26-20, 03:11 PM

Hi Idontstopwinning,

Can you please submit your account # in a complaint form so we can ask a manager to look into your situation?

**pimike** · 11-26-20, 03:22 PM

I don’t believe they are stealing your money.

Maybe somebody borrowed it to purchase a Turkey.

Seriously I’m sure it will be fixed.

Sorry you are frustrated but trust me that money will not be stolen.

**Idontstopwinning** · 11-26-20, 03:27 PM

I appreciate this assistance, I filed the documents. I don’t see a place to upload emails, etc but I have them if needed. I don’t want other players making the same mistake and playing with them at this point.

**themike78** · 11-26-20, 03:30 PM

Lol. Trust me youwager is not trying to steal your $200. They have been a top book since offshore began. I guarantee they will fix it for you if it was a tech error. No doubts. I have played there for 15 years with no issues.

**Idontstopwinning** · 11-26-20, 04:13 PM

Yeah three days to fix a small issue? Are they using Dominon software?

**pimike** · 11-26-20, 04:21 PM

Originally posted by Idontstopwinning

Yeah three days to fix a small issue? Are they using Dominon software?

Maybe
Lol

**Idontstopwinning** · 11-26-20, 04:23 PM

I don’t care if it’s $200, $2k or $20k. These guys can’t get their story straight, can’t fix a simple issue. Heritage & Bookmaker don’t have these issues and I’ve played with them 20 yrs.

YouWager is subpar in my opinion

**pimike** · 11-26-20, 04:38 PM

Originally posted by Idontstopwinning

I don’t care if it’s $200, $2k or $20k. These guys can’t get their story straight, can’t fix a simple issue. Heritage & Bookmaker don’t have these issues and I’ve played with them 20 yrs.

YouWager is subpar in my opinion

That’s enough.

If this 200 is hurting you that bad stop gambling.

Ps if they don’t and it’s not your fault, I’ll be the first to bad mouth them with you.

But seriously think your good.

Bad timing with these games today however.

Cheers

**ronald** · 11-26-20, 04:59 PM

Originally posted by Idontstopwinning

I don’t care if it’s $200, $2k or $20k. These guys can’t get their story straight, can’t fix a simple issue. Heritage & Bookmaker don’t have these issues and I’ve played with them 20 yrs.

YouWager is subpar in my opinion

You lost all credibility with this statement.

**Idontstopwinning** · 11-26-20, 05:35 PM

I lost all credibility because it’s principle? Ok when I become concerned about your opinion I’ll let you know.

**ace7550** · 11-26-20, 06:54 PM

No way. A new poster freaking out about $200 at an A rated book. How weird...

**mtneer1212** · 11-26-20, 07:03 PM

Stop playing blackjack online.

**Idontstopwinning** · 11-26-20, 07:09 PM

It’s ironic that you have a forum, I air out an issue that happened, has not been corrected and you assume I’m “freaking” out. It’s principle, I’m the wrong guy to play big bank take little bank with, you definitely do not want to be embarrassed.

**ace7550** · 11-26-20, 07:12 PM

Originally posted by Idontstopwinning

It’s ironic that you have a forum, I air out an issue that happened, has not been corrected and you assume I’m “freaking” out. It’s principle, I’m the wrong guy to play big bank take little bank with, you definitely do not want to be embarrassed.

What I would prefer, is for you to write one post explaining what happened and then file a sportsbook complaint if necessary. That's it.

**astrodomer** · 11-26-20, 07:13 PM

Might be something to this, Ive seen and noticed changes, they misgraded a couple wagers for me and it was like pulling teeth getting it corrected,

**Idontstopwinning** · 11-26-20, 07:17 PM

That’s exactly what I’ve done. I filed a complaint and created a post.

**Idontstopwinning** · 11-26-20, 07:19 PM

Originally posted by ace7550

What I would prefer, is for you to write one post explaining what happened and then file a sportsbook complaint if necessary. That's it.

That’s exactly what transpired.

**ace7550** · 11-26-20, 07:20 PM

Originally posted by Idontstopwinning

That’s exactly what transpired.

Perfect. Then leave it alone and wait for SBR to work their magic.

**Idontstopwinning** · 11-26-20, 07:22 PM

Originally posted by ace7550

Perfect. Then leave it alone and wait for SBR to work their magic.

I’ve left it alone. You made assumptions that I was crying about $200. No I’m telling others about what transpired. After all that’s the purpose, share information with others, stay informed.

**ace7550** · 11-26-20, 08:33 PM

Originally posted by Idontstopwinning

I’ve left it alone. You made assumptions that I was crying about $200. No I’m telling others about what transpired. After all that’s the purpose, share information with others, stay informed.

You've shared your information. Now be patient.

**pimike** · 11-26-20, 08:38 PM

Originally posted by ace7550

You've shared your information. Now be patient.

Yea, it won’t help anything repeating you are not happy with them.

Let’s see what happens.

**Ian** · 11-26-20, 09:02 PM

GL dude.

Don't let the negative comments get to you. I and other posters appreciate it when people share experiences (positive and negative) with books. Hopefully you'll get your money soon.

**themike78** · 11-27-20, 09:21 AM

My problem is he's telling people to stay away from youwager because of 1 random negative experience he had. People need to realize youwager has been around forever and are 1 of the top books there is. They have no intention of stealing this guys money. Maybe he had a bad customer service experience it happens. But they are not a scam book.

**goombah** · 12-06-20, 12:58 PM

Originally posted by themike78

My problem is he's telling people to stay away from youwager because of 1 random negative experience he had. People need to realize youwager has been around forever and are 1 of the top books there is. They have no intention of stealing this guys money. Maybe he had a bad customer service experience it happens. But they are not a scam book.

Sad state of affairs when they are a top book.

**goombah** · 12-06-20, 01:01 PM

Originally posted by Idontstopwinning

Dont play with youwager!

I concur. You won't get any help from them and you won't get any help from SBR. Speaking from experience.

**halvey7** · 01-04-21, 12:56 PM

*RESOLVED* Youwager Refusing to Payout +$10,000

Edit by SBR Staff: The player has been paid.

Longtime reader, first-time poster. Here's what's happened so far..

A few weeks ago, I won over $10,000 on Youwager, the following day I tried to login to my account and it said my account has been suspended, contact customer service. So I reached out via chat and they told me to call and speak to a Manager named George. So I spoke with George who said they're looking into my account, because according to him I had placed some "semi-correlated" parlays, but he assured me it was just precautionary and to call back in a few hours. So I call back and George tells me now they've deemed all my wagers invalid and they're closing my account. I was shocked to say the least, but when I asked if that was their final decision, he said they'd discuss it with the owners later that afternoon and call me back. Well I never got a call back and haven't received any correspondence from them since.

I filed a complaint with SBR the following day (Dec 9th) but unfortunately haven't gotten any update on my complaint, so here I am trying another route to get my money.

I'd rather not go into too much detail on my "semi-correlated" parlays because every other major offshore book (Bovada, BetOnline, even MyBookie) still allows these exact same type of parlays and have all paid out if I've had a winning day.

I feel like this is a totally unfair decision by Youwager, and that I'm being scammed. I'm willing to answer any questions about my case, just hopeful I can get some help from SBR.

Thanks!

**Justin3587** · 01-04-21, 01:05 PM

Opti got you covered. He will get to the bottom of it.

**captrobey** · 01-04-21, 01:08 PM

I am shocked i have never had a problem cashing out with them or their sister book Betpop. I have seen a couple complaints recently though on here though. Is this your first cashout with them? I am sorry this happened to you i hope they can help you here get your money .

**Justin3587** · 01-04-21, 01:12 PM

Originally posted by captrobey

I am shocked i have never had a problem cashing out with them or their sister book Betpop. I have seen a couple complaints recently though on here though. Is this your first cashout with them? I am sorry this happened to you i hope they can help you here get your money .

Same here. I have never used that book. But I have never had any payout issues with any of mine. I think it more or less happens to people who try to manipulate by using math and different betting schemes. Which is essentially not against the rules, but same principle as counting cards. The book can do with you whatever they want once they feel like you're being sneaky.

**ronald** · 01-04-21, 01:33 PM

Originally posted by Justin3587

Same here. I have never used that book. But I have never had any payout issues with any of mine. I think it more or less happens to people who try to manipulate by using math and different betting schemes. Which is essentially not against the rules, but same principle as counting cards. The book can do with you whatever they want once they feel like you're being sneaky.

Sure, the book CAN do whatever they want since this offshore betting industry is largely unregulated. But in the example you gave (counting cards) a casino cannot steal from the player. A casino can boot the player, but the player must be paid his winnings. A sportsbook can boot or limit a customer for any reason it chooses, but it must pay the player as long as there was no fraud. A book isn't justified in stealing from a player just because the player bet into soft lines, bet correlated plays, etc. Book the bet, pay the bet.

Hopefully this gets resolved.

**cashwaveking** · 01-04-21, 01:46 PM

What are correlated parlays ?

**halvey7** · 01-04-21, 02:00 PM

Originally posted by cashwaveking

What are correlated parlays ?

Parlays with wagers that are related.. ex: Lebron James scores 30+pts, 10+reb, and LAL to win... that’s similar to the type of parlays I made, and I agree the different legs are related, but the parlay odds also reflected that as my payout was less than a normal 5-6 leg parlay would be.