Bovada accounts suspended

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  • Booktaker13
    SBR Rookie
    • 09-03-15
    • 24

    #1
    Bovada accounts suspended
    Hey guys , I played a few games at bovada yesterday for the first time in a while, won a small amount and then asked to withdrawal a portion of my winnings. When I requested the withdrawal they suspended my account and refuse to tell me why, and also refuse to process the withdrawal. I was wondering if anyone on here has had similar issues with the company in the past, or could help provide any information on what to do , thanks
  • adila1401
    SBR MVP
    • 11-16-11
    • 2014

    #2
    Did you verify your account info by emailing Bovada the documents they requested to verify account holder?
    Comment
    • big joe 1212
      SBR Posting Legend
      • 06-01-08
      • 19379

      #3
      You said “accounts” suspended. Do you have more than 1 account with them?
      Comment
      • Booktaker13
        SBR Rookie
        • 09-03-15
        • 24

        #4
        No , just 1 account, and wasn't asked to verify any information, would gladly do so if they requested , they just keep saying they can't share any information , and that it's an ongoing investigation
        Comment
        • stevek173
          BARRELED IN @ SBR!
          • 03-29-08
          • 27598

          #5
          That's pretty messed up.

          I'd pm SBR support about this, maybe they can help.
          Comment
          • Booktaker13
            SBR Rookie
            • 09-03-15
            • 24

            #6
            Will do, thanks
            Comment
            • stevek173
              BARRELED IN @ SBR!
              • 03-29-08
              • 27598

              #7
              You're welcome.
              Comment
              • hubie69
                SBR Hall of Famer
                • 09-16-10
                • 7329

                #8
                Wasn't there an sbr_becky years back that was affiliated with Bovada who would post here on occasion?

                This smells a lot like a TOS voilation or something
                Comment
                • DrunkHorseplayer
                  SBR Hall of Famer
                  • 05-15-10
                  • 7719

                  #9
                  Given that it's Bovada, the problem is probably that you won.
                  Comment
                  • cincinnatikid513
                    SBR Aristocracy
                    • 11-23-17
                    • 45360

                    #10
                    Originally posted by hubie69
                    Wasn't there an sbr_becky years back that was affiliated with Bovada who would post here on occasion?

                    This smells a lot like a TOS voilation or something
                    been alof of new posters or very few post bashing bovada, starting to wonder
                    Comment
                    • gauchojake
                      BARRELED IN @ SBR!
                      • 09-17-10
                      • 34103

                      #11
                      Bovada seems like they are aggressively cracking down on winners
                      Comment
                      • SimpleJack
                        SBR Wise Guy
                        • 09-26-20
                        • 537

                        #12
                        Many Bovada complaints on twitter also.
                        Comment
                        • mtofell
                          SBR Wise Guy
                          • 09-21-13
                          • 744

                          #13
                          I just tried to login into a Bovada account after probably a year of non-activity and it said is was suspended and to call. There was essentially no money in the account and I just figured it was the inactivity but it did seem strange since it really hadn't been that long.
                          Comment
                          • Al Masters
                            SBR Hall of Famer
                            • 04-29-06
                            • 6940

                            #14
                            Originally posted by hubie69
                            Wasn't there an sbr_becky years back that was affiliated with Bovada who would post here on occasion?

                            This smells a lot like a TOS voilation or something
                            No that was bodog Becky from bodog she was Calvin Aires media gal.
                            When Calvin was forced to sell Parts of bodog she must of got her little piece and ran.
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 60725

                              #15
                              Originally posted by Booktaker13
                              Hey guys , I played a few games at bovada yesterday for the first time in a while, won a small amount and then asked to withdrawal a portion of my winnings. When I requested the withdrawal they suspended my account and refuse to tell me why, and also refuse to process the withdrawal. I was wondering if anyone on here has had similar issues with the company in the past, or could help provide any information on what to do , thanks
                              We've seen several others with accounts under investigation this last week or so.

                              If they are not asking you for ID or anything more than to wait, then I would guess you are not the main target of whatever is going on.

                              You may have simply bet on a market that had suspicious betting. Or maybe sat at a poker table with someone they think is chip dumping to launder money.


                              I would not get too worried about it. And try to give them time to do whatever they are doing. It's not against TOS as someone said above. It's not even that abnormal really. So no use complaining they should not do it. But you are welcome to send in a Sportsbook Complaint form if you don't like that advice, and SBR can probably ask a manager to double check you are being treated right.
                              .
                              Comment
                              • gym rat
                                SBR Sharp
                                • 01-25-07
                                • 459

                                #16
                                Wow just noticed another Bovada complaint when a customer goes to make a withdrawal. I originally thought this may be a disgruntled Bovada player starting multiple threads to damage Bovada however join date for OP is 5 years ago. I'm definitely starting to get concerned about my account there.
                                Comment
                                • Booktaker13
                                  SBR Rookie
                                  • 09-03-15
                                  • 24

                                  #17
                                  Just updating for anyone who cares , was told the investigation of my account would take 24-48 hours. That timeframe has came and passed, they still refuse to tell me what the investigation is due to or allow me to withdraw my money. Anyways due with that information as you will. I will defenetely not be doing any business with them in the future, and am not expecting to see any of my money back .
                                  Comment
                                  • ace7550
                                    SBR MVP
                                    • 05-08-15
                                    • 3729

                                    #18
                                    Originally posted by Booktaker13
                                    Just updating for anyone who cares , was told the investigation of my account would take 24-48 hours. That timeframe has came and passed, they still refuse to tell me what the investigation is due to or allow me to withdraw my money. Anyways due with that information as you will. I will defenetely not be doing any business with them in the future, and am not expecting to see any of my money back .
                                    If you didn't do anything wrong you'll get your money. Be patient. It's an offshore sportsbook. It's not always smooth getting your money. Not even from the A rated ones.
                                    Comment
                                    • Booktaker13
                                      SBR Rookie
                                      • 09-03-15
                                      • 24

                                      #19
                                      Thanks for the advice , its possible I've just been spoiled from betonline, used them for several years now and never had an issue
                                      Comment
                                      • ace7550
                                        SBR MVP
                                        • 05-08-15
                                        • 3729

                                        #20
                                        Originally posted by Booktaker13
                                        Thanks for the advice , its possible I've just been spoiled from betonline, used them for several years now and never had an issue
                                        bol is awesome. Easy to get spoiled by them.
                                        Comment
                                        • DontTailMe
                                          SBR MVP
                                          • 03-24-19
                                          • 2897

                                          #21
                                          Originally posted by Booktaker13
                                          Thanks for the advice , its possible I've just been spoiled from betonline, used them for several years now and never had an issue
                                          Both Bovada and BetOnline pay me withing a couple hours. If BetOnline flagged your account for investigation, I'm guessing it might not be so quick there either. I agree with Ace - if you've done nothing wrong, you shouldn't have anything to worry about.
                                          Comment
                                          • gym rat
                                            SBR Sharp
                                            • 01-25-07
                                            • 459

                                            #22
                                            Originally posted by DontTailMe
                                            Both Bovada and BetOnline pay me withing a couple hours. If BetOnline flagged your account for investigation, I'm guessing it might not be so quick there either. I agree with Ace - if you've done nothing wrong, you shouldn't have anything to worry about.
                                            We sure are seeing a lot of Bovada accounts flagged and not very many BOL accounts flagged.
                                            Comment
                                            • DontTailMe
                                              SBR MVP
                                              • 03-24-19
                                              • 2897

                                              #23
                                              Originally posted by gym rat
                                              We sure are seeing a lot of Bovada accounts flagged and not very many BOL accounts flagged.
                                              Yes. we are. They also could be related to each other. But it is concerning. I am anxiously awaiting the outcome.
                                              Comment
                                              • gym rat
                                                SBR Sharp
                                                • 01-25-07
                                                • 459

                                                #24
                                                Any updates on your payout?
                                                Comment
                                                • Colonist
                                                  SBR High Roller
                                                  • 05-24-20
                                                  • 203

                                                  #25
                                                  My account was disabled on Bovada as well for some nonsensical reason about a reversed charge that never happened. There is obviously something going on with these guys as they are targeting too many seemingly innocent people with no regard for the inconvenience they are causing and no concern for their decaying reputation.
                                                  Comment
                                                  • DontTailMe
                                                    SBR MVP
                                                    • 03-24-19
                                                    • 2897

                                                    #26
                                                    Originally posted by Colonist
                                                    My account was disabled on Bovada as well for some nonsensical reason about a reversed charge that never happened. There is obviously something going on with these guys as they are targeting too many seemingly innocent people with no regard for the inconvenience they are causing and no concern for their decaying reputation.
                                                    I thought I told you what was likely going on with your case already. Bovada is not purposely causing you any harm in your case. History shows that if you provide the evidence they ask for, you will be paid. Get a grip.
                                                    Comment
                                                    • PharaohUB
                                                      SBR MVP
                                                      • 01-23-07
                                                      • 4865

                                                      #27
                                                      I smell a smear campaign
                                                      Comment
                                                      • Optional
                                                        Administrator
                                                        • 06-10-10
                                                        • 60725

                                                        #28
                                                        I don't think the spike in Bovada complaints is a purposeful smear campaign.

                                                        I think it is either Bovada have discovered something they were previously missing, maybe they have a new security manager or new procedures, or maybe it's just co-incidence.


                                                        Most of these seem bona fide and do not smell related to me.

                                                        That said, a couple of them sound like they might be genuine cases of the player being caught.
                                                        .
                                                        Comment
                                                        • moony2903
                                                          SBR Rookie
                                                          • 10-17-20
                                                          • 28

                                                          #29
                                                          Check my other thread. I got verified, and got my first payout of $9500 from Bovada.
                                                          Comment
                                                          • Colonist
                                                            SBR High Roller
                                                            • 05-24-20
                                                            • 203

                                                            #30
                                                            Originally posted by DontTailMe
                                                            I thought I told you what was likely going on with your case already. Bovada is not purposely causing you any harm in your case. History shows that if you provide the evidence they ask for, you will be paid. Get a grip.

                                                            Take a look at the titles of the threads on this forum. Many many issues with Bovada making false accusations towards players. If it walks like a duck and quacks like a duck.....

                                                            Use some common sense.

                                                            They have not my resolved my bogus situation. They keep telling me that they are going to call me but they do not. Ridiculous.
                                                            Comment
                                                            • DontTailMe
                                                              SBR MVP
                                                              • 03-24-19
                                                              • 2897

                                                              #31
                                                              Originally posted by Colonist
                                                              Take a look at the titles of the threads on this forum. Many many issues with Bovada making false accusations towards players. If it walks like a duck and quacks like a duck.....

                                                              Use some common sense.

                                                              They have not my resolved my bogus situation. They keep telling me that they are going to call me but they do not. Ridiculous.
                                                              I'm curious. How do you know that they're all false accusations? Bovada has a long history of paying out legit players. It's really one of the safest offshore books out there. Do you have any idea how many people come here crying "SCAM!" about a sportsbook only for us to find out later that they were the ones who were cheating and got caught?

                                                              Equating your situation with all of these other ones is not smart - especially when they are completely different situations from what you're experiencing. If you give them a bank statement showing that you did not initiate a charge back, you'll be fine. You really should save your angst for if and when a time comes where they actually refuse to make you whole.
                                                              Last edited by DontTailMe; 10-26-20, 12:40 AM.
                                                              Comment
                                                              • joknara
                                                                SBR Rookie
                                                                • 03-06-18
                                                                • 22

                                                                #32
                                                                All this is BS.Why dont they check or verify before they recieve the deposit.Its always on payout request .And shouldnt you all on the player side regardless?It could happen to you for no reason.
                                                                Comment
                                                                • DontTailMe
                                                                  SBR MVP
                                                                  • 03-24-19
                                                                  • 2897

                                                                  #33
                                                                  Originally posted by joknara
                                                                  All this is BS.Why dont they check or verify before they recieve the deposit.Its always on payout request .And shouldnt you all on the player side regardless?It could happen to you for no reason.
                                                                  No. We should always be on the player's side when they are telling the truth and in the right. I'd also say that tie should go to the runner (player).

                                                                  Lying and cheating players make things more difficult for people like you and me. So, no, we should NOT support any player just because. We should seek the truth and then judge.
                                                                  Comment
                                                                  • Optional
                                                                    Administrator
                                                                    • 06-10-10
                                                                    • 60725

                                                                    #34
                                                                    Originally posted by Booktaker13
                                                                    No , just 1 account, and wasn't asked to verify any information, would gladly do so if they requested , they just keep saying they can't share any information , and that it's an ongoing investigation
                                                                    Is this resolved now Booktaker113?
                                                                    .
                                                                    Comment
                                                                    • RedApples
                                                                      SBR Wise Guy
                                                                      • 10-02-18
                                                                      • 721

                                                                      #35
                                                                      Originally posted by joknara
                                                                      All this is BS.Why dont they check or verify before they recieve the deposit.Its always on payout request .And shouldnt you all on the player side regardless?It could happen to you for no reason.
                                                                      lol. no. we should have integrity and hold players accountable just as we ask the same from books.
                                                                      Comment
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