Bookmaker rips me off for $50

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  • showonly
    SBR Rookie
    • 12-10-19
    • 26

    #1
    Bookmaker rips me off for $50
    I placed a bet on the Rays game at -135 and could see it change to -140 during the confirm. I did not have the accept all changes activated. After the bet was confirmed the line was still -135 and I had the -140 in my pendings. This stuff is total nonsense. Have other people encountered similar problems?
  • ronald
    SBR MVP
    • 10-31-05
    • 4918

    #2
    You will find similar posts and threads on this forum, and for amounts far larger than yours I'm afraid.
    Comment
    • jtoler
      BARRELED IN @ SBR!
      • 12-17-13
      • 30967

      #3
      Originally posted by ronald
      You will find similar posts and threads on this forum, and for amounts far larger than yours I'm afraid.
      Im not so sure, I think being robbed of $50 from -135 to -140 might be round a $500 bet
      Comment
      • Brooklyn Dick
        SBR MVP
        • 09-12-08
        • 1067

        #4
        Originally posted by jtoler
        Im not so sure, I think being robbed of $50 from -135 to -140 might be round a $500 bet
        I guess you flunked math in school. It clearly is a dime bet. -1350 to -1400 equals a $50 difference.
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 60853

          #5
          Originally posted by ronald
          You will find similar posts and threads on this forum, and for amounts far larger than yours I'm afraid.
          People have complained about not being able to stop themselves clicking fast enough when odds change in the betslip and still hitting bet after seeing the change.

          But I have not seen anyone claiming Bookmaker intentionally sold them a worse number and reverted straight back before. I'd say that was just bad luck, not a real issue.
          .
          Comment
          • jtoler
            BARRELED IN @ SBR!
            • 12-17-13
            • 30967

            #6
            Originally posted by Brooklyn Dick
            I guess you flunked math in school. It clearly is a dime bet. -1350 to -1400 equals a $50 difference.
            all a's in calculus I-IV, the 4th one not required, electrical and computer engineering degree from uab. I didnt put any thought into this really only trying to let ronald know this wasnt a $50 bet even though $50 was lost
            Comment
            • DISTROYA
              SBR MVP
              • 04-26-12
              • 2911

              #7
              yeah this happens a lot; go to put in a line, its clearly shown. Sometimes goes yellow that its moved against me, ok can take the option. But sometimes as it pauses to confirm the play, in those 203 seconds like changes on your ass without being notified and youre stuck with taking that shittier line. Ah, what happened to all these cool, reputable books? All gone to shit in past 2 years.
              Comment
              • pologq
                SBR Posting Legend
                • 10-07-12
                • 19899

                #8
                that does suck. i have to say heritage/wager web are both good at handling that. they put it thru when it changes in my favor or ask me before putting it thru if it goes against me.
                Comment
                • deeppckts
                  SBR Wise Guy
                  • 12-19-12
                  • 830

                  #9
                  Originally posted by showonly
                  I placed a bet on the Rays game at -135 and could see it change to -140 during the confirm. I did not have the accept all changes activated. After the bet was confirmed the line was still -135 and I had the -140 in my pendings. This stuff is total nonsense. Have other people encountered similar problems?
                  This has cost me close to $1000 I would guess. They need to fix it. It never works in your favor, only against. Just like BetOnline.
                  Pinnacle is the only fair book in this sense, although they shortchange on BTC withdrawals and refuse to correct it (whereas BM and BOL are very good on this front).
                  Comment
                  • deeppckts
                    SBR Wise Guy
                    • 12-19-12
                    • 830

                    #10
                    Originally posted by Optional
                    People have complained about not being able to stop themselves clicking fast enough when odds change in the betslip and still hitting bet after seeing the change.

                    But I have not seen anyone claiming Bookmaker intentionally sold them a worse number and reverted straight back before. I'd say that was just bad luck, not a real issue.
                    There should be no such thing as bad luck. When a line changes it should alert you, erase your bet amount and force you to put in a new bet slip. Bookmaker will also sometimes move the line on you without taking your bet, although this is impossible to prove/. I've often made bets at numbers that have sat there for a long time without moving, then suddenly as I'm about to hit it for the max it moves against me? Oh, and never ever in my favor? At least I'll say that if their line does move in your favor, it will alert you, unlike BOL that will take your bet at a worse number and hope you never notice.
                    Comment
                    • ronald
                      SBR MVP
                      • 10-31-05
                      • 4918

                      #11
                      Originally posted by Optional
                      People have complained about not being able to stop themselves clicking fast enough when odds change in the betslip and still hitting bet after seeing the change.

                      But I have not seen anyone claiming Bookmaker intentionally sold them a worse number and reverted straight back before. I'd say that was just bad luck, not a real issue.
                      Well see my post right here right now.

                      I went to bet a side at -150. Clicked confirm. 2 seconds later I see my confirmation slip that shows my bet at -158.

                      It is happening.
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60853

                        #12
                        Originally posted by ronald

                        Well see my post right here right now.

                        I went to bet a side at -150. Clicked confirm. 2 seconds later I see my confirmation slip that shows my bet at -158.

                        It is happening.
                        It would be really helpful if you could send in a complaint form with a screen shot demonstrating how it happens for you next time you see it occur https://www.sportsbookreview.com/sportsbook-complaint/
                        .
                        Comment
                        • big joe 1212
                          SBR Posting Legend
                          • 06-01-08
                          • 19380

                          #13
                          I can’t believe Bookmaker has not fixed this problem yet.

                          I still bet with them as there’s a lot to like about their book but this one problem is a HUGE problem!
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 60853

                            #14
                            Originally posted by GlazerGlass
                            People shouldn't have to file complaints as this issue is a software issue. They should be changing the programming of the bet ticket.

                            This only happens in their favor as if it moves against you, you will not get the original bet. Its happened to me many times usually for a few cents but sometimes its for even larger moves.

                            Optional its basically impossible to have complaint deal with this as its the system that is flawed. Not sure if its intentional but it probably is.

                            Much like how BO will only offer half of a money line when the other side is about to score. They do this constantly and its basically outright stealing. No one seems to care tho as books get away with everything nowadays.
                            When you are speaking to people not at the coal face, some show and tell material makes things simpler.
                            .
                            Comment
                            • Kindred
                              SBR MVP
                              • 09-09-08
                              • 2901

                              #15
                              we need the old school matchbook back, bookmakers would be obsolete..
                              Comment
                              • Wilfred
                                SBR MVP
                                • 08-19-12
                                • 1908

                                #16
                                Originally posted by GlazerGlass
                                People shouldn't have to file complaints as this issue is a software issue. They should be changing the programming of the bet ticket.

                                This only happens in their favor as if it moves against you, you will not get the original bet. Its happened to me many times usually for a few cents but sometimes its for even larger moves.

                                Optional its basically impossible to have complaint deal with this as its the system that is flawed. Not sure if its intentional but it probably is.

                                Much like how BO will only offer half of a money line when the other side is about to score. They do this constantly and its basically outright stealing. No one seems to care tho as books get away with everything nowadays.
                                I have noticed the BetOnline one where only half the line is open for a side that the odds are going to change dramatically against. Also such things as this team to win the inning odds when they already failed to score in the top of the inning, I wonder if they refund the people that bet that?
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 60853

                                  #17
                                  Originally posted by showonly
                                  I placed a bet on the Rays game at -135 and could see it change to -140 during the confirm. I did not have the accept all changes activated. After the bet was confirmed the line was still -135 and I had the -140 in my pendings. This stuff is total nonsense. Have other people encountered similar problems?
                                  Bookmaker are interested in looking into this one for you Showonly.

                                  I've PMed you.
                                  .
                                  Comment
                                  • deeppckts
                                    SBR Wise Guy
                                    • 12-19-12
                                    • 830

                                    #18
                                    Glazer on absolute FIRE with his posts
                                    Comment
                                    • ParlayTeaser
                                      SBR High Roller
                                      • 09-12-20
                                      • 155

                                      #19
                                      Originally posted by deeppckts
                                      Glazer on absolute FIRE with his posts
                                      He sure is and 100 percent correct!
                                      Comment
                                      • Fitz030808
                                        SBR Sharp
                                        • 11-23-11
                                        • 383

                                        #20
                                        All great info. Bookmaker should correct this issue. They appear like a fair book. I had an issue where I had a tournament bet for Day over Rose in golf. Day was up 7 strokes going into the final round, Day tees off, hurts his neck, and has to WD from the tournament. Absolutely brutal but I was shown the rules. I closed my account but felt they were transparent by showing me the rule.
                                        Comment
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