Betcoin.ag account locked

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • AntKoncius
    SBR Rookie
    • 02-29-20
    • 45

    #1
    Betcoin.ag account locked
    They limited my account and after asking for 200 mbtc withdrawal they decided to lock it. I got in touch with them and this is what they replied:

    "Hello, what is the name of the forking or surebet software you are using
    to get your bets? Your honesty will go a long way.

    Betcoin Security"


    "Hi,

    As I have told you before, I do not use any surebet software. I place my bets by myself and I do not cover or making arbitrages or something like that.

    What is the reason for locking my account and why is my account still locked and when my withdrawal will be proceeded?"

    " Your account has been locked so you cannot place any more wagers while
    it is under review. This can take 7-10 business days. If there is
    anything you want to tell us between now and then that will speed up the
    investigation, we will certainly consider that at the time of
    resolution."

    Do you think it is right behaviour from bookmaker?
  • Alfie White
    SBR Wise Guy
    • 09-02-17
    • 680

    #2
    Didn't you have some issues with some other bookmaker a while ago? Maybe you stop doing what you are doing?
    Comment
    • AntKoncius
      SBR Rookie
      • 02-29-20
      • 45

      #3
      So bookmakers are right to close my account and ask for nonsenes?
      Comment
      • Alfie White
        SBR Wise Guy
        • 09-02-17
        • 680

        #4
        Well, since you posted 2 complaints (which I have seen) in span of a week or so, I can imagine you are doing something dodgy and as per their T&C they challenge your actions.
        Comment
        • jedihyoju
          SBR Wise Guy
          • 04-24-20
          • 503

          #5
          Originally posted by Alfie White
          Well, since you posted 2 complaints (which I have seen) in span of a week or so, I can imagine you are doing something dodgy and as per their T&C they challenge your actions.
          I think I remember you having issue with bookmaker and reason they canceled your bet was that you bet on bad line.

          If you keep doing that yes books will catch you.

          Looks like you filed complaint on Bookmaker, SBObet, Dafabet, Vbet.

          They are all really well known huge books worldwide, so I doubt they tried to scam you
          Comment
          • AntKoncius
            SBR Rookie
            • 02-29-20
            • 45

            #6
            Originally posted by jedihyoju
            I think I remember you having issue with bookmaker and reason they canceled your bet was that you bet on bad line.

            If you keep doing that yes books will catch you.

            Looks like you filed complaint on Bookmaker, SBObet, Dafabet, Vbet.

            They are all really well known huge books worldwide, so I doubt they tried to scam you
            With bookmaker.eu bad line was on every bookie in the market (all bookmakers offered same line, odds hasnt moved since starting lines) , so I doubt they were right to cancel it.

            Dafabet, SBObet cancelled winning bets after the match due to abnormal betting. Bets lost on same game were graded as lost.

            Vbet cancelled first bet because they thought it was fixed (other bookmakers paid out and they havent started any investigation).
            Comment
            • AntKoncius
              SBR Rookie
              • 02-29-20
              • 45

              #7
              "Please take a photo of yourself standing in front of the hedges near the
              sidewalk in front of your house. Please put your hand on top of the
              hedges and make sure we can clearly see your face and the house in the
              background. Upload the picture to imgur.com and paste a link into this
              email."

              This is they last request. I did it. They found same street on different town and they are telling that it is my house... I've explained them, waiting for response. Stay away from those scammers.
              Comment
              • swordsandtequila
                SBR Hall of Famer
                • 02-23-12
                • 9756

                #8
                I've had absolutely no issues with Betcoin, depositing or withdrawing. Best soccer book for Americans by far. Not a shill, I'd be the first in line to blast a book if I thought they were pulling shenanigans. You want honest responses you need to give the whole story.
                Comment
                • AntKoncius
                  SBR Rookie
                  • 02-29-20
                  • 45

                  #9
                  Ive won there and they freezed my account. Started accusing me for using surebet software (dont know what it is exactly), accusing me that i have another account, ive denied it all. Now they asked for that selfie, found same street on different town (on utility bill they can see real town name) and they are telling me that is not my house.

                  I would be happy to copy all our conversationthrough emails here. They support is very rude.
                  Comment
                  • AntKoncius
                    SBR Rookie
                    • 02-29-20
                    • 45

                    #10
                    Antanas Koncius Wed, Sep 16, 2020 at 5:20 PMTo: contact@betcoin.ag

                    Hell
                    o,Why I cannot log in o my account?Username: antanas91
                    Betcoin.ag Team Wed, Sep 16, 2020 at 6:30 PMTo: Antanas Koncius

                    Hello, what is the name of the forking or surebet software you are using to get your bets? Your honesty will go a long way.

                    Betcoin Security

                    Antanas Koncius Wed, Sep 16, 2020 at 6:35 PMTo: "Betcoin.ag Team" Hi,As I have told you before, I do not use any surebet software. I place my bets by myself and I do not cover or makingarbitrages or something like that.What is the reason for locking my account and why is my account still locked and when my withdrawal will be proceeded?

                    Betcoin.ag Team Wed, Sep 16, 2020 at 6:49 PMTo: Antanas Koncius Your account has been locked so you cannot place any more wagers while it is under review. This can take 7-10 businessdays. If there is anything you want to tell us between now and then that will speed up the investigation, we will certainlyconsider that at the time of resolution.Regards,Betcoin Security

                    Antanas Koncius Wed, Sep 16, 2020 at 6:50 PMTo: "Betcoin.ag Team" Please send all my money back to my wallet

                    Antanas Koncius Wed, Sep 16, 2020 at 7:14 PMTo: "Betcoin.ag Team" My wallet address 16h7ydNf49BLXfhbNkv6uiB6gYgftFy6jr

                    Antanas Koncius Wed, Sep 16, 2020 at 8:05 PMTo: "Betcoin.ag Team" When the withdrawals will be proceeded?


                    Betcoin.ag Team Wed, Sep 16, 2020 at 8:11 PMTo: Antanas Koncius Your account has been locked so you cannot place any more wagers whileit is under review. This can take 7-10 business days. If there isanything you want to tell us between now and then that will speed up theinvestigation, we will certainly consider that at the time ofresolution.Regards,Betcoin Security

                    Antanas Koncius Wed, Sep 16, 2020 at 8:16 PMTo: "Betcoin.ag Team" So you are locking my funds too?

                    Betcoin.ag Team Wed, Sep 16, 2020 at 8:19 PMTo: Antanas Koncius What do you think we are going to find out when we do our investigation?Regards,Betcoin Security

                    Antanas Koncius Wed, Sep 16, 2020 at 8:21 PMTo: "Betcoin.ag Team" I dont know, you tell me. What is the reason to lock up my funds?

                    Betcoin.ag Team Wed, Sep 16, 2020 at 8:28 PMTo: Antanas Koncius Your account is under investigation for violation of terms of service. The signs of the use of 3rd party software areextremely apparent. This can take up to 2 weeks to confirm. If you want to cooperate with us and save us the trouble, wewill be lenient with you. Otherwise, please do not contact us again and we will update you once it is complete.Regards,Betcoin Security

                    Antanas Koncius Wed, Sep 16, 2020 at 8:54 PMTo: "Betcoin.ag Team" I surely want to cooperate with you to close this investigation as soon as possible, but I am not using any software orsomething like that, all my picks are placed and analyzed by myself.

                    Betcoin.ag Team Thu, Sep 17, 2020 at 4:43 PMTo: Antanas Koncius Please list all your Betcoin accounts past and present.Betcoin Security

                    Antanas Koncius Thu, Sep 17, 2020 at 4:45 PMTo: "Betcoin.ag Team" Hi,I did not had any Betcoin account except this one.

                    Betcoin.ag Team Thu, Sep 17, 2020 at 4:52 PMTo: Antanas Koncius You said you wanted to cooperate, but clearly that is not true. You were much more cooperative last time. Let us know.

                    Betcoin SecurityAntanas Koncius Thu, Sep 17, 2020 at 4:54 PMTo: "Betcoin.ag Team" What do you mean?This is the only Betcoin account I have.

                    Antanas Koncius Thu, Sep 17, 2020 at 4:57 PMTo: "Betcoin.ag Team" It looks like you are making things up and asking silly questions.

                    Betcoin.ag Team Thu, Sep 17, 2020 at 11:00 PMTo: Antanas Koncius Please take a photo of yourself standing in front of the hedges near the sidewalk in front of your house. Please put yourhand on top of the hedges and make sure we can clearly see your face and the house in the background. Upload thepicture to imgur.com and paste a link into this email.

                    Betcoin SecurityAntanas Koncius Fri, Sep 18, 2020 at 8:25 AMTo: "Betcoin.ag Team" Hi,Here it is, my selfie in front of my house https://imgur.com/a/kdkZI9yYou guys are funny with such requests.

                    Antanas Koncius Fri, Sep 18, 2020 at 3:40 PMTo: "Betcoin.ag Team" Any news regarding my account?Betcoin.ag Team Sat, Sep 19, 2020 at 1:16 AMTo: Antanas Koncius This looks nothing like the house that's address was on the utility bill. Where is the hedge and sidewalk?

                    Regards,Betcoin SecurityBetcoin.ag Team Sat, Sep 19, 2020 at 1:20 AMTo: Antanas Koncius We are still reviewing. Please let us know if you want to give us the information we are looking for. Your internet matchesthat of 2 players who were banned for fraud. We know what you are doing and you think that if you just deny everythingthat we will give up. That is not going to happen. We have no tolerance for fraud. You have failed to provide the housepicture we requested. If you want to give us some new info, let us know.Reagrds,Betcoin Security

                    Antanas Koncius Sat, Sep 19, 2020 at 5:28 AMTo: "Betcoin.ag Team" You are making things up, this is my only account. It is getting ridicilous, you are accusing me with made up stories.What do you mean this is nothing like a house on the utiliy bill? There are no hedges on my house, just a fence. Ive madea photo with hand on my fence, in front of my house, what else do you need?

                    Antanas Koncius Sat, Sep 19, 2020 at 6:43 AMTo: "Betcoin.ag Team" If you are really looking on google street view, make sure you are looking at Kacergine town, not Silenava town...There are many Biliuno streets in Lithuania.... Make sure you see same postal code: 53447
                    Last edited by AntKoncius; 09-18-20, 11:48 PM.
                    Comment
                    • lonnie55
                      SBR MVP
                      • 04-08-16
                      • 2689

                      #11
                      You opened 4 threads within half a year of which 4 were about voided bets, 3 of them due to match fixing.

                      I do not want to judge you unfairly but you must admit that looks suspicious.

                      The selfie thing in front of your house is ridiculous though
                      Comment
                      • AntKoncius
                        SBR Rookie
                        • 02-29-20
                        • 45

                        #12
                        The fact that they are trying accuse me for "surebet software" , it didn't succeed, so they are trying for multiple accounts... That is ridicilous
                        Comment
                        • lonnie55
                          SBR MVP
                          • 04-08-16
                          • 2689

                          #13
                          Did you make screenshots of your betting history?
                          Comment
                          • AntKoncius
                            SBR Rookie
                            • 02-29-20
                            • 45

                            #14
                            No. They just locked my account without prior notice
                            Comment
                            • Alfie White
                              SBR Wise Guy
                              • 09-02-17
                              • 680

                              #15
                              "surebet software (dont know what it is exactly)"

                              ok bro, ok
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 60755

                                #16
                                If you are arbing, you may as well say so, as it's very easy for books to monitor available arbs against them and flag accounts who consistently hit them.

                                That said, they also sound like incompetents on a fishing expedition here.

                                How much have you won there? And how much is your balance they are holding?
                                .
                                Comment
                                • AntKoncius
                                  SBR Rookie
                                  • 02-29-20
                                  • 45

                                  #17
                                  I am not arbing, i am just following low leagues. Mostly live betting. Their lines and odds are almost identical to b365, so I doubt I could arb live here.

                                  Won about 4000 usd, some of the money were successfully withdrawn. 2800 left in account.
                                  Comment
                                  • AntKoncius
                                    SBR Rookie
                                    • 02-29-20
                                    • 45

                                    #18
                                    Latest response :

                                    You are involved with fraud. We already have enough information to
                                    confirm this 100%. We are currently conducting a detailed investigation
                                    where we will find this out. However, we are looking to save time so if
                                    you want to cooperate, let us know

                                    It looks like they are making things up and expecting I will tell something to speed up verification...
                                    Comment
                                    • Alfie White
                                      SBR Wise Guy
                                      • 09-02-17
                                      • 680

                                      #19
                                      Stop posting please, thanks.
                                      Comment
                                      • AntKoncius
                                        SBR Rookie
                                        • 02-29-20
                                        • 45

                                        #20
                                        Originally posted by Alfie White
                                        Stop posting please, thanks.
                                        Why?
                                        Comment
                                        • lonnie55
                                          SBR MVP
                                          • 04-08-16
                                          • 2689

                                          #21
                                          Maybe he's telling the truth and it's just the simple fact that he bet on lower level sports and that he's from Eastern Europe which gets him into trouble.

                                          But without knowing his betting history it's hard to judge.
                                          Comment
                                          • DontTailMe
                                            SBR MVP
                                            • 03-24-19
                                            • 2897

                                            #22
                                            Originally posted by AntKoncius
                                            Latest response :

                                            You are involved with fraud. We already have enough information to
                                            confirm this 100%. We are currently conducting a detailed investigation
                                            where we will find this out. However, we are looking to save time so if
                                            you want to cooperate, let us know


                                            It looks like they are making things up and expecting I will tell something to speed up verification...
                                            We've already caught you!

                                            But trust us, we're going to catch you eventually.

                                            Do you want to just admit it and help us catch you?
                                            Comment
                                            • RedApples
                                              SBR Wise Guy
                                              • 10-02-18
                                              • 721

                                              #23
                                              siding with the books here. you're going with very risky behaviour trying to capitalize by exploiting small markets.

                                              they are probably right on tied to fraud. you're gonna need way more proof (screenshots and details) to make a compelling case. otherwise, its your word vs theirs and this smells about as fishy as fishy gets.
                                              Comment
                                              • AntKoncius
                                                SBR Rookie
                                                • 02-29-20
                                                • 45

                                                #24
                                                Originally posted by RedApples
                                                siding with the books here. you're going with very risky behaviour trying to capitalize by exploiting small markets.
                                                Why is it risky behaviour? They already taking a risk by offering those leagues. How is it a fraud on my side?
                                                Comment
                                                • AntKoncius
                                                  SBR Rookie
                                                  • 02-29-20
                                                  • 45

                                                  #25
                                                  Originally posted by lonnie55
                                                  Maybe he's telling the truth and it's just the simple fact that he bet on lower level sports and that he's from Eastern Europe which gets him into trouble.

                                                  But without knowing his betting history it's hard to judge.
                                                  What could you see in my betting history?
                                                  Comment
                                                  • Alfie White
                                                    SBR Wise Guy
                                                    • 09-02-17
                                                    • 680

                                                    #26
                                                    )))

                                                    Ignorant on purpose, pathetic.
                                                    Comment
                                                    • AntKoncius
                                                      SBR Rookie
                                                      • 02-29-20
                                                      • 45

                                                      #27
                                                      Account has been reopened and all money were successfully withdrawn and received.

                                                      Their last question was "Where else do you bet on sports". After I responded how it is related with my Betcoin account they reopened my account...

                                                      Looked like they were bluffing about all the evidence against me and tried to convince me to lie. Pathetic.

                                                      Still, they are paying.
                                                      Comment
                                                      • Limited
                                                        SBR Sharp
                                                        • 09-18-15
                                                        • 303

                                                        #28
                                                        And what kind of a crime is arbing (not talking here about placing bets on palps)? Also It's not their business to know If you place bets elsewhere. Is that also against their TC?

                                                        They look like bunch of tech-kids wannabe bookmakers.
                                                        Comment
                                                        • Optional
                                                          Administrator
                                                          • 06-10-10
                                                          • 60755

                                                          #29
                                                          Originally posted by AntKoncius
                                                          Account has been reopened and all money were successfully withdrawn and received.

                                                          Their last question was "Where else do you bet on sports". After I responded how it is related with my Betcoin account they reopened my account...

                                                          Looked like they were bluffing about all the evidence against me and tried to convince me to lie. Pathetic.

                                                          Still, they are paying.
                                                          Wow, unbelievable chain of events to end up that way. Congrats.
                                                          .
                                                          Comment
                                                          • lonnie55
                                                            SBR MVP
                                                            • 04-08-16
                                                            • 2689

                                                            #30
                                                            Congrats, OP!

                                                            And what a poor and shady behaviour by Betcoin.ag!
                                                            Comment
                                                            • AntKoncius
                                                              SBR Rookie
                                                              • 02-29-20
                                                              • 45

                                                              #31
                                                              Yes, really unpleasant experience. I was litterally under interrogation.

                                                              Btw, after all withdrawals they closed my account and said I am not welcome.
                                                              Comment
                                                              • lonnie55
                                                                SBR MVP
                                                                • 04-08-16
                                                                • 2689

                                                                #32
                                                                Originally posted by AntKoncius
                                                                Yes, really unpleasant experience. I was litterally under interrogation.

                                                                Btw, after all withdrawals they closed my account and said I am not welcome.
                                                                I'd love to see your betting history though
                                                                Comment
                                                                • AntKoncius
                                                                  SBR Rookie
                                                                  • 02-29-20
                                                                  • 45

                                                                  #33
                                                                  Originally posted by lonnie55
                                                                  I'd love to see your betting history though
                                                                  Yeah, inaccessible again..
                                                                  Comment
                                                                  • icon
                                                                    SBR MVP
                                                                    • 01-09-18
                                                                    • 3404

                                                                    #34
                                                                    Originally posted by lonnie55
                                                                    I'd love to see your betting history though
                                                                    It looks like this:

                                                                    Comment
                                                                    • jacksonstreet
                                                                      SBR High Roller
                                                                      • 10-19-20
                                                                      • 182

                                                                      #35
                                                                      Originally posted by Optional
                                                                      Wow, unbelievable chain of events to end up that way. Congrats.
                                                                      Optional, wouldn't it be prudent for SBR to contact them and tell them they were a bunch of clowns? And then subsequently downgrade them? By you (an SBR employee) responding to this thread, that means that SBR is aware of the issue. A solid watchdog agency would take note of this somewhere. Yet I see no news/ratings changes on the Betcoin review --- the last activity was from 2016. Do better.
                                                                      Comment
                                                                      SBR Contests
                                                                      Collapse
                                                                      Top-Rated US Sportsbooks
                                                                      Collapse
                                                                      Working...