BOL Please fix the refresh function, you are creating more juice for themselves

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  • GradyFuson
    SBR High Roller
    • 06-03-17
    • 218

    #1
    BOL Please fix the refresh function, you are creating more juice for themselves
    Odds are refreshing on a delay, and forcing me to take worse odds than should be available.

    Hard to explain but let me try:

    Fighter #1 -110
    Fighter #2 -110

    The odds change as I can see on Don Best:

    Fighter #1 +100
    Fighter #2 -120

    But because the refresh button is delayed so I can either bet Fighter #1 at -110 (since they don't deny bets at worse odds than actual odds) or I can "try" to bet Fight #2 -110 but it gets denied and I then can accept odds of -120.

    Essentially they are increasing their juice because the only thing I can bet is one of these two options:

    Fighter #1 -110
    Fighter #2 -120

    I'm not sure if this is on purpose, but its pretty horse sh*t because it's been like this for at least a week.
  • Wegmine9
    SBR High Roller
    • 12-23-19
    • 130

    #2
    Originally posted by GradyFuson
    Odds are refreshing on a delay, and forcing me to take worse odds than should be available.

    Hard to explain but let me try:

    Fighter #1 -110
    Fighter #2 -110

    The odds change as I can see on Don Best:

    Fighter #1 +100
    Fighter #2 -120

    But because the refresh button is delayed so I can either bet Fighter #1 at -110 (since they don't deny bets at worse odds than actual odds) or I can "try" to bet Fight #2 -110 but it gets denied and I then can accept odds of -120.

    Essentially they are increasing their juice because the only thing I can bet is one of these two options:

    Fighter #1 -110
    Fighter #2 -120

    I'm not sure if this is on purpose, but its pretty horse sh*t because it's been like this for at least a week.
    I noticed the same thing earlier. Other sites will adjust the odds either way when you go to bet, and ask you to approve the change first. But on BOL and Sportsbetting they will immediately accept the bet only on the side where the odds increased without adjusting.

    Obviously intentional and extremely shady on their part.
    Comment
    • bubba
      SBR MVP
      • 09-29-05
      • 2432

      #3
      Originally posted by Wegmine9
      I noticed the same thing earlier. Other sites will adjust the odds either way when you go to bet, and ask you to approve the change first. But on BOL and Sportsbetting they will immediately accept the bet only on the side where the odds increased without adjusting.

      Obviously intentional and extremely shady on their part.
      Feel like its been that way forever with there software. I could be wrong.
      Comment
      • GradyFuson
        SBR High Roller
        • 06-03-17
        • 218

        #4
        Originally posted by bubba
        Feel like its been that way forever with there software. I could be wrong.
        Only recently have you not been able to refresh the page and get the updated odds (not that the refresh button has ever worked very well), but you're right if odds move and you have worse odds in the bet slip you get worse odds, it's always been that way, which is shady.
        Comment
        • Outhouse Tim
          SBR Sharp
          • 05-23-10
          • 303

          #5
          Been that way with certain books (some long gone) for over 15 years. System usually just says no bet, odds have changed. It's all manipulated software. I'd guess 30%-50% of books do it, unfortunately.
          Comment
          • Barrakuda
            SBR Wise Guy
            • 02-28-18
            • 786

            #6
            The last time I tried to compile a list of threads showing BOL's pattern of shady behavior, I got banned...
            Comment
            • deeppckts
              SBR Wise Guy
              • 12-19-12
              • 830

              #7
              Annoying error from BOL, which only exposes their long held unethical process of BLOCKING wagers where the updated line is worse, but ALLOWING wagers where the update line is better. In other words, they only allow bettors to bet into an old line if it benefits BOL.
              Comment
              • Limited
                SBR Sharp
                • 09-18-15
                • 303

                #8
                This definitely does not fit to an A+ rated book or a book of a year 2019. It's fu**ing scammy practice. Hope SBR can remind them to play more honest.
                Comment
                • Jared Brooks
                  SBR High Roller
                  • 02-10-17
                  • 152

                  #9
                  Improve, BetOnline. You are on the brink of becoming an elite-level book but this is stopping you from getting there.
                  Comment
                  • GradyFuson
                    SBR High Roller
                    • 06-03-17
                    • 218

                    #10
                    I'm glad this post has gained some traction, thanks fellas
                    Comment
                    • KVB
                      SBR Aristocracy
                      • 05-29-14
                      • 74817

                      #11
                      Bumping this too.

                      We've all been there, it's an integral part of the business model.

                      Right?
                      Comment
                      • MIGUEL PEREZ
                        SBR Sharp
                        • 11-14-11
                        • 291

                        #12
                        elite level really lol
                        Comment
                        • Jared Brooks
                          SBR High Roller
                          • 02-10-17
                          • 152

                          #13
                          Originally posted by MIGUEL PEREZ
                          elite level really lol
                          Which books do you think are elite-level?

                          For the sports I play, BOL has been increasing its limits, which is very important to bigger players. Its payout speed has shot way up and it's now one of the fastest to pay out. Competitive odds too. BM/Pinnacle still outperform them in terms of limits and the issue mentioned in the OP but I see serious improvements.
                          Comment
                          • MIGUEL PEREZ
                            SBR Sharp
                            • 11-14-11
                            • 291

                            #14
                            Originally posted by Jared Brooks
                            Which books do you think are elite-level?

                            For the sports I play, BOL has been increasing its limits, which is very important to bigger players. Its payout speed has shot way up and it's now one of the fastest to pay out. Competitive odds too. BM/Pinnacle still outperform them in terms of limits and the issue mentioned in the OP but I see serious improvements.
                            dude ive been on betonline 10 years they still treat me like crap far from elite . do they pay yeah is the supervisors and c.s trash yes do they treat they customers fairly nope only if you get j.g on the line you have a chance they bonus is trash. heritage is elite
                            Comment
                            • MIGUEL PEREZ
                              SBR Sharp
                              • 11-14-11
                              • 291

                              #15
                              Originally posted by MIGUEL PEREZ
                              dude ive been on betonline 10 years they still treat me like crap far from elite . do they pay yeah is the supervisors and c.s trash yes do they treat they customers fairly nope only if you get j.g on the line you have a chance they bonus is trash. heritage is elite
                              not to mention they change odds into they favor on live bets happens every time its no coincidence
                              Comment
                              • sadekmeister
                                SBR High Roller
                                • 04-25-17
                                • 99

                                #16
                                Glad someone else notified that also. I had opened similar thread last week, but only response was that I'm taking shots on BOL
                                Comment
                                • deeppckts
                                  SBR Wise Guy
                                  • 12-19-12
                                  • 830

                                  #17
                                  Originally posted by MIGUEL PEREZ
                                  dude ive been on betonline 10 years they still treat me like crap far from elite . do they pay yeah is the supervisors and c.s trash yes do they treat they customers fairly nope only if you get j.g on the line you have a chance they bonus is trash. heritage is elite
                                  I've had bowel movements that have come out 10x cleaner than this post.

                                  Aside from this issue with their odds updates/corrections, BOL is quite possibly the #1 offshore sportsbook.
                                  I suspect Bookmaker does a similar thing with their odds too but it's impossible to prove.
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 61506

                                    #18
                                    Originally posted by sadekmeister
                                    Glad someone else notified that also. I had opened similar thread last week, but only response was that I'm taking shots on BOL
                                    Boo Hoo.

                                    "I start a smart ass thread trying to encourage people to take shots... how unfair for someone to come back at me, calling me a shot taker!"

                                    Own it if you plan to say it here pal.
                                    .
                                    Comment
                                    • deeppckts
                                      SBR Wise Guy
                                      • 12-19-12
                                      • 830

                                      #19
                                      Optional, you're totally embarrassing yourself here and rather than re-reading his post and seeing what you don't understand, you're doubling down on the snark. Snark is only good when you're right.

                                      Please tell us again how to take a shot at BOL.
                                      Comment
                                      • KVB
                                        SBR Aristocracy
                                        • 05-29-14
                                        • 74817

                                        #20
                                        Not sure where shot taking comes into play here.

                                        Maybe I missed something.
                                        Comment
                                        • KVB
                                          SBR Aristocracy
                                          • 05-29-14
                                          • 74817

                                          #21
                                          Originally posted by deeppckts
                                          Optional, you're totally embarrassing yourself here and rather than re-reading his post and seeing what you don't understand, you're doubling down on the snark. Snark is only good when you're right.

                                          Please tell us again how to take a shot at BOL.
                                          I didn't see this post.

                                          Maybe the shot taking it has to do with what was said in the other thread.
                                          Comment
                                          • BAUS
                                            SBR MVP
                                            • 08-10-05
                                            • 2191

                                            #22
                                            It is 100% impossible to take a shot at BOL given the way their software functions.

                                            BOL is the shot taker in this respect.

                                            If they could eliminate this and improve their CS they could be the #1 book on earth.

                                            BAUS
                                            Comment
                                            • Optional
                                              Administrator
                                              • 06-10-10
                                              • 61506

                                              #23
                                              Originally posted by BAUS
                                              It is 100% impossible to take a shot at BOL given the way their software functions.

                                              BOL is the shot taker in this respect.

                                              If they could eliminate this and improve their CS they could be the #1 book on earth.

                                              BAUS
                                              I think that is kind of the point of it.

                                              They are hard asses, and sharp book operators, but even if you don't like how this looks they do know how to run their book and this is how they deal with this problem.

                                              It won't affect most normal bettors very often, and allows them to not have to deal with steam. Which can be a major cost. Ask any sharp like yourself or KVB.


                                              Overall, would anyone here want to lose BOL due to their policing steam this way?
                                              .
                                              Comment
                                              • deeppckts
                                                SBR Wise Guy
                                                • 12-19-12
                                                • 830

                                                #24
                                                Originally posted by Optional
                                                I think that is kind of the point of it.

                                                They are hard asses, and sharp book operators, but even if you don't like how this looks they do know how to run their book and this is how they deal with this problem.

                                                It won't affect most normal bettors very often, and allows them to not have to deal with steam. Which can be a major cost. Ask any sharp like yourself or KVB.


                                                Overall, would anyone here want to lose BOL due to their policing steam this way?
                                                When displayed odds are incorrect, their software corrects the problem only when it harms the player, never when it harms the book. This is deliberate. Bookmaker and Pinnacle will correct the odds in both cases, many times in the player's favor. The fact that BOL is otherwise solid, competent, fair, etc., is irrelevant.

                                                And BOL, just like Pinn/Bookmaker, could not care less about 'steam bettors'. For one, the steam often originates there anyways, and secondly, just like BM/PINN, they don't ban anyone. At most they profile you as sharp and move more off your action. All legit things.
                                                It's the recreational shops that worry about steam. BOL is not recreational. Pretty much everyone aside from BM/BOL/PINN are.
                                                Comment
                                                • GradyFuson
                                                  SBR High Roller
                                                  • 06-03-17
                                                  • 218

                                                  #25
                                                  HOW HAS BOL NOT FIXED THIS? It is still a big problem.
                                                  Comment
                                                  • GradyFuson
                                                    SBR High Roller
                                                    • 06-03-17
                                                    • 218

                                                    #26
                                                    Originally posted by Optional
                                                    I think that is kind of the point of it.

                                                    They are hard asses, and sharp book operators, but even if you don't like how this looks they do know how to run their book and this is how they deal with this problem.

                                                    It won't affect most normal bettors very often, and allows them to not have to deal with steam. Which can be a major cost. Ask any sharp like yourself or KVB.


                                                    Overall, would anyone here want to lose BOL due to their policing steam this way?
                                                    This affects the average Joe far more than the sharp. The sharp knows the correct odds and will not allow the software glitch to force them into worse odds. The Average Joe doesn't know any better and therefore will always get worse odds. The only winner here is BOL.

                                                    I think it's an unintentional glitch but they have neglected to fix it seeing as it benefits them.

                                                    I really wish you wouldn't encourage it by saying we all just have to put up with it. That's not true, I will take my satoshis to other bookmakers if they don't fix it, and squares should do the same.
                                                    Comment
                                                    • TheBigD
                                                      Restricted User
                                                      • 09-28-12
                                                      • 33

                                                      #27
                                                      This is pathetic. It's either intentional or gross incompetence. Don't they realize how much action they are losing cause of this??
                                                      Comment
                                                      • Cabaldwin3
                                                        SBR Rookie
                                                        • 04-24-16
                                                        • 30

                                                        #28
                                                        THANK YOU!!! I bet a lot of esports csgo live and I'm literally waiting for the line to unlock and then i enter my bet in like 2 seconds and submit then it's rarely accepted, maybe at a 20% rate. Then it will say not accepted show the lock symbol where I can't bet, then unlocs seconds after with juice higher. My two issues here, why even post lines you can't even rarely bet. I mean I'm literally trying to process my bet as fast as humanly possible, but I'm extremely lucky if it goes through...I have to check the box that says accept any changes to have a chance of it being posted. I don't remember a time those odds ever went in my favor. I mean literally can go from -122 to -161. Lol. Let's say it's not intentional (lol), how old is this software? When you do a live bet it literally sits there for up to 30 seconds saying processing before it comes back and says Not accepted. Bovada is so much better live. You don't have any of these headaches. If it wasn't for bol and sb extremely fast payouts and poker, no way would I use this. Customer service is an extreme joke. I don't know how you can have a high rating when your customer service is so bad
                                                        Comment
                                                        • BAUS
                                                          SBR MVP
                                                          • 08-10-05
                                                          • 2191

                                                          #29
                                                          When you see the line move on DB it takes around 3 minutes for that change to take place at BOL itself.

                                                          For example, the current line is:

                                                          Red Sox +120
                                                          Yankees -140

                                                          Now all of a sudden the DB feed shows a line change:

                                                          Red Sox +125
                                                          Yankees -145

                                                          However, the new lines are impossible to bet. The refresh button doesn’t adjust anything. Refreshing the browser doesn’t adjust anything. Logging out and back in doesn’t adjust anything.

                                                          Eventually (roughly 3 minutes) it adjusts itself to the line shown on the DB feed.

                                                          During this frustrating 3 minutes, you most certainly are allowed to bet the +120. But there’s no chance of getting +125. So even though they may want action on +125, they aren’t getting it.

                                                          This has been happening since March and across the BOL/SB/Lowvig platforms. When will this be fixed? It is extremely frustrating.

                                                          I’ll say it again - BOL is so close to being an upper tier book at the Pinnacle & Bookmaker level. But 💩 like this holds them back.

                                                          BAUS
                                                          Comment
                                                          • GradyFuson
                                                            SBR High Roller
                                                            • 06-03-17
                                                            • 218

                                                            #30
                                                            Wow this is annoying!
                                                            Comment
                                                            • TheBigD
                                                              Restricted User
                                                              • 09-28-12
                                                              • 33

                                                              #31
                                                              Originally posted by Cabaldwin3
                                                              THANK YOU!!! I bet a lot of esports csgo live and I'm literally waiting for the line to unlock and then i enter my bet in like 2 seconds and submit then it's rarely accepted, maybe at a 20% rate. Then it will say not accepted show the lock symbol where I can't bet, then unlocs seconds after with juice higher. My two issues here, why even post lines you can't even rarely bet. I mean I'm literally trying to process my bet as fast as humanly possible, but I'm extremely lucky if it goes through...I have to check the box that says accept any changes to have a chance of it being posted. I don't remember a time those odds ever went in my favor. I mean literally can go from -122 to -161. Lol. Let's say it's not intentional (lol), how old is this software? When you do a live bet it literally sits there for up to 30 seconds saying processing before it comes back and says Not accepted. Bovada is so much better live. You don't have any of these headaches. If it wasn't for bol and sb extremely fast payouts and poker, no way would I use this. Customer service is an extreme joke. I don't know how you can have a high rating when your customer service is so bad

                                                              Live betting at Betonline certainly can be frustrating, but what I'm talking about is pre-game betting.

                                                              UFC this evening they moved Villaneuva from +160 to +162. I was going to bet a dime at +162. But no it won't let me. Refresh button doesn't do anything. All it will let me bet is +160. Then Pinnacle moved to +160 so I bet it there. Figure it out Betonline!!
                                                              Comment
                                                              • Optional
                                                                Administrator
                                                                • 06-10-10
                                                                • 61506

                                                                #32
                                                                Originally posted by TheBigD
                                                                Live betting at Betonline certainly can be frustrating, but what I'm talking about is pre-game betting.

                                                                UFC this evening they moved Villaneuva from +160 to +162. I was going to bet a dime at +162. But no it won't let me. Refresh button doesn't do anything. All it will let me bet is +160. Then Pinnacle moved to +160 so I bet it there. Figure it out Betonline!!
                                                                How do you know they moved from +160 to +162?

                                                                You can't see that on the site. You only know that as you are a steam chaser and watch lines services.

                                                                They send the move to line services a minute or so early specifically to phuck with steam chasers only.

                                                                This is how Betonline deter you from trying to exploit technical systems instead of gambling by chasing steam.


                                                                I get that you guys don't like it. And want to claim it hurts the average Joe as your defense. But it does not. It would barely affect the average Joe. Occasionally it may but I'd guess hardly at all.

                                                                That is not perfect... but it is 100% effective in stopping STEAM CHASERS 100% of the time, and the benefits of that go to the regular Joe bettors to make up for it.
                                                                .
                                                                Comment
                                                                • HedgeHog
                                                                  SBR Posting Legend
                                                                  • 09-11-07
                                                                  • 10128

                                                                  #33
                                                                  I am experiencing this more and more at Low Vig, sister book of BOL. I try betting a game at -120 and it won't let me. It says the reason for this is because the line is now -123. My bet has been adjusted to -123 and I now have the option to accept or decline at that price. I decline (cancel bet) and refresh the lines. It still shows -120, so I try again and the same thing happens. So I refresh again and the line remains at -120 for the bet I want, with the other side at Even. So I try a minimum bet at Even and it takes it! Next I refresh again and see -120 still and try again to bet it but can't. It continues to reset the bet to -123. Several minutes later the line does indeed change to -123 with the other side at +103. So if this is just a delay problem, why isn't the other side being adjusted to the new line as well, meaning that I should have received the updated +103 line on my bet instead of Even. This long delay is crooked, and I fail to see how it is helping the"average Joe". Only the book is benefitting from this dishonest line offering.
                                                                  Comment
                                                                  • boxing bettor
                                                                    SBR Rookie
                                                                    • 06-23-17
                                                                    • 9

                                                                    #34
                                                                    Betonline shady line movements

                                                                    I have used the for years. I won’t be using them anymore! Normal books occasionally move the line while your making a bet. Betonline literally moves it every time I make a bet against me never in my favor. So I tried to bet the other way and the other side does not change which is a red flag. So if you want the dog the odds go down but if you bet the favorite you get the old line. Even when the bet is the next day and these are Not steam moves. They are a shady company and you would do good to avoid avoid them especially if your winning with them. They will try to recoup their money by changing the line - Stay away.
                                                                    Comment
                                                                    • pimike
                                                                      BARRELED IN @ SBR!
                                                                      • 03-23-08
                                                                      • 37139

                                                                      #35
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