Had to wait 2 days to receive an email, saying that they couldnt reach me on my original phone.
Called them and verified my: username/password/address/pin/email/listedphone/amount/date/dob
And was told that because I was NOT calling on the original number from the account, I had to send in an ID and utility just to change my phone, then call back with all the same information and have them set it to que.
Tony is dead, they need to knock this shit off. Its obviously just a delay tactic to get people to give up and just keep betting. If I gave you my old phone# and every piece of information on my account, WTF security protection do you think calling in from a phone versus a new one will do.
Called them and verified my: username/password/address/pin/email/listedphone/amount/date/dob
And was told that because I was NOT calling on the original number from the account, I had to send in an ID and utility just to change my phone, then call back with all the same information and have them set it to que.
Tony is dead, they need to knock this shit off. Its obviously just a delay tactic to get people to give up and just keep betting. If I gave you my old phone# and every piece of information on my account, WTF security protection do you think calling in from a phone versus a new one will do.