They've been great, but some people are not comfortable sending a marriage/ birth certificate to some offshore broker. Their KYC verification is unnecessary. An ID card and proof of address is more than enough.
AC88 verification for Bitcoin users?
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Craig22SBR Sharp
- 01-14-16
- 370
#36Comment -
LLXCSBR Hall of Famer
- 12-10-06
- 8972
#37Optional, I did not.
They did not accept my mobile phone bill, which to be honest, was just screenshots of a mobile login because that's what this new mobile service provides.
They were willing to take bank statements and credit card statements with sensitive account info redacted.
Took me 5 days for KYC to complete. But all is well now and I can withdrawal if I want.
They mention ID and then one method for proof of address. However, they ask for a mobile phone bill now on top of all that. The phone plan is a family plan- my name isn't even on the bill. I don't see the point in asking for it even though I sent it to them. The obstacles it seems to verification are annoying.Comment -
hustledoubleSBR High Roller
- 11-26-13
- 189
#38I am currently going through the KYC process having signed up a few months ago (BTC). In US. Per other experiences in this thread I initially uploaded scanned versions of my ID, Internet Bill and Cell Phone Bill. They replied and asked for a "clearer" copy of my internet and phone bills (they're both very clear but black & white so I reuploaded now in color) and my "updated" cell phone bill, but the cell phone bill I sent was my 9/23 statement which is the most recent. So we'll see what happens now.Comment -
Craig22SBR Sharp
- 01-14-16
- 370
#39Still waiting on verification, as I was required to send a birth certificate to prove my relationship with the person on the phone bill(my mother) as we are all on a family plan. While I was told that will be enough, this has turned into some gestapo style identification. All for a bitcoin account, which required no KYC for years and years.Comment -
littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#40Still waiting on verification, as I was required to send a birth certificate to prove my relationship with the person on the phone bill(my mother) as we are all on a family plan. While I was told that will be enough, this has turned into some gestapo style identification. All for a bitcoin account, which required no KYC for years and years.Comment -
Craig22SBR Sharp
- 01-14-16
- 370
#41I love AC88 but this is a bit overkill esp with straight forward punters who are not taking bonus or doing anything suspicious. If you need an out until all this is completed give odsy88 a try as they do not ask KYC and have been as good maybe even a bit faster with withdrawals btc.Comment -
littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#42I asked they said no but very similar talk tracks too esp if you have been with AC88 a while and before the personal dashboard portal and had to communicate on deposits and withdrawals... One thing I have noticed is on Winfair through Odys88 I can do withdrawals pretty much 24/7 where as on AC88 Orbitx the upline takes a nap for like 10 hours and no transfers or withdrawals process.Comment -
MoneygreenSBR High Roller
- 07-31-19
- 148
#43Maybe they are connected somehow? 🙄🤔
They both also has "88" in their brand name but maybe it is just a coincidence..Comment -
OptionalAdministrator
- 06-10-10
- 61502
#44The Mandarin character for number 8 looks almost the same as their character for lucky. That's why Asian books seem to use 8 and 88 a lot. Not an individual brand thing..Comment -
BarrakudaSBR Wise Guy
- 02-28-18
- 786
#45Still waiting on verification, as I was required to send a birth certificate to prove my relationship with the person on the phone bill(my mother) as we are all on a family plan. While I was told that will be enough, this has turned into some gestapo style identification. All for a bitcoin account, which required no KYC for years and years.
I've been in this game since since 1998. This is not normal behavior by any stretch. I'm out.Comment -
hustledoubleSBR High Roller
- 11-26-13
- 189
#46I am currently going through the KYC process having signed up a few months ago (BTC). In US. Per other experiences in this thread I initially uploaded scanned versions of my ID, Internet Bill and Cell Phone Bill. They replied and asked for a "clearer" copy of my internet and phone bills (they're both very clear but black & white so I reuploaded now in color) and my "updated" cell phone bill, but the cell phone bill I sent was my 9/23 statement which is the most recent. So we'll see what happens now.
I made my initial request Sunday, 9/29.
The biggest trouble is that much of the process happens through e-mail and they only seem to reply to one e-mail per day, no matter how quickly you respond. I was told up front that the KYC takes 3 to 5 days so I was prepared for a bit of a runaround. The number of documents they require is a bit strange.
I was required to give: color scan of internet bill, color scan of mobile phone bill, color scan of front & back of driver's license. That was Sunday.
Monday, they wanted me to send a color scan of my bank statement or birth certificate (I did bank statement).
Tuesday, they wanted me to confirm my mobile phone number in an e-mail, so I did.
Wednesday, they then texted me a security code, which I was then supposed to e-mail to the e-mail rep. Later in the day, a second customer service rep sent me another e-mail asking me to confirm the same security code to them.
Thursday, radio silence. No replies, no returns of my e-mail.
Friday, sent an e-mail asking for the status of my verification. About 6 hours later received an e-mail that I was now verified and could withdraw.
They also added my middle name, phone number and all the other personal information I submitted to my player profile page on AC88.
At this point, you will have to set up a separate "transaction password" if this is your first withdrawal with them. They don't tell you that, so head over to live chat and they will set it for you based on a secret question.
The secret question is something like, "What is your favorite sport?" or "Where was your first job?" But for some reason the answer has to include numbers, so uh. Yeah.
I haven't withdrawn yet, but the process was very weird and I share Barrakuda concerns so I will probably only be leaving a little bit of $ in there and redistributing the rest.Comment -
SyGamblerSBR Rookie
- 10-18-19
- 8
#47currently I'm going through the verification and they are making it extremly hard
I have been a bitcoin user in Asianconnect since early 2018 , I never had over 3000 euros in my account
I'm Syrian and I still live in Syria , I sent them my passport , Syrian ID and residence instrument issued by the local mayor of my area
the residence instrument is a paper issued by the Syrian authorities that mentions where a citizen is living and put all the info like the name , name of father and mother , date of bitrh , exact address of where the citizen lives and the phone number of the house I live in
it's signed and sealed by the local mayor as well
first day they told me that the papers aren't looking clear even though they are looking clear and they asked me to put them in a pdf file
so I went and placed them in a pdf file , next day they didn't reply at all but today they said that they aren't accepted and they don't accept residence instruments
they could had said that since the first day I sent them but they look like just want to make it harder
they are asking me for bills and bank transfers , I told them that I don't have a bank account and I guess this may be weird for you but most people here don't have bank accounts and we don't have access to international ewallets like paypal , nettellet , **** and master ..etc
that's why I only own bitcoin and I only deal with bitcoin cause I don't have any other option
my mobile phone is prepaid which means I don't get bills at all , everytime I run out of balance I just visit a nearby store and make a refill
I live with my parents as well so the bills aren't in my name but they said this isn't a problem and I can send it to them , I'm gonna try sending one now and see how it goes
thing is that my whole balance with them is less than 900 euros and I already paid like 30 euros to get that residence instrument and translate it by a sworn translator
what's killing me the most is that I have went through 3 KYC in the past providing only my passport and the residence instrument and all of them were accepted instantly
the sites I went thro KYC were Pokerstars before they remove Syria , Sportmarket last year as well before they remove Syria and Sportsbet.io
if a site like pokerstars who is fully regulated and known accepted them instantly I don't see how Asianconnect isn't accepting these
I didn't break any rule and their support told me the first day I registered that they accept Syrians , so I didn't even use VPN with them
I will give it a last shot and send a water bill , this is the last document that I can provide but I honestly don't feel good at all about the process
will update you guys how things go , but do you think this is really normal ?Comment -
littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#48some peeps they seem to be asking a bit much as in your case. For me it was relativity simple 3 days. They did ask for cell bill which is in my wife name and they accepted no issues and sent me a SMS text code to verify.Comment -
SyGamblerSBR Rookie
- 10-18-19
- 8
#49
does submitting the contract with the provider help in this case ? it's 6 years old but this is the only paper I have from my mobile provider since as I stated I just go to stores to refill it
I'm really afraid they will keep asking for more papers and the worst is that they may ask me to translate them as well , the translators here charge a lot of money and as I said I have less than 900 euros with themComment -
craftbrewerSBR High Roller
- 08-07-18
- 183
#50Asian connect KYC procedure is pain in the ass. It took about 10 days for me to verify my account. I had to send them probably 7-8 documents to complete KYC procedure.Comment -
littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#51thanks for the help , I submitted my phone number since I saw people here mentioning that they send verification code but I don't have a bill and the majority of people here use prepaid mobile
does submitting the contract with the provider help in this case ? it's 6 years old but this is the only paper I have from my mobile provider since as I stated I just go to stores to refill it
I'm really afraid they will keep asking for more papers and the worst is that they may ask me to translate them as well , the translators here charge a lot of money and as I said I have less than 900 euros with themComment -
hustledoubleSBR High Roller
- 11-26-13
- 189
#52thanks for the help , I submitted my phone number since I saw people here mentioning that they send verification code but I don't have a bill and the majority of people here use prepaid mobile
does submitting the contract with the provider help in this case ? it's 6 years old but this is the only paper I have from my mobile provider since as I stated I just go to stores to refill it
I'm really afraid they will keep asking for more papers and the worst is that they may ask me to translate them as well , the translators here charge a lot of money and as I said I have less than 900 euros with them
900 Euros is still a decent amount of money, like $1,000 US right? So don't give up or get frustrated. It is a frustrating process but if you are patient and honest with them I think it will work out. Use Google Translate or some similar thing if you have to. I hope everything is okay for you in Syria. Best of luck.Comment -
SyGamblerSBR Rookie
- 10-18-19
- 8
#53
too bad I have been telling people on bitcointalk to be careful with it and use asianconnect instead of it , I was totally wrong I guessComment -
SyGamblerSBR Rookie
- 10-18-19
- 8
#54Stay patient and continue to provide as many documents as you can to them. As mentioned above it did take me about a full business week, they did ask for a lot but I was able to get it done. I would try to be honest and upfront about anything you can right from the start to save you additional e-mails. Like you said your phone contract is 6 years old and it's the only document you have. I would mention that when you send it to them. I would explain it like, "Please find included a copy of my phone contract. Please note the contract date is 6 years old but as my phone is prepaid it is the most recent documentation I have for this and the phone is still active." Something like that.
900 Euros is still a decent amount of money, like $1,000 US right? So don't give up or get frustrated. It is a frustrating process but if you are patient and honest with them I think it will work out. Use Google Translate or some similar thing if you have to. I hope everything is okay for you in Syria. Best of luck.
I have sent 7 documents to them so far and if they don't approve them I honestly don't have anything else to provide
sent the passport , Syrian ID , Residence Instrument , electricity bill , water bill , the paper that my phone provider game me when I got my number and an internal Syrian money transfer
I honestly don't know at all what someone can provide more than this , I don't think google translate is accepted since I can enter whatever I want
the residence Instrument was translated by a sworn translator and all the other sites accepted it when it was combined with my passport
the funny thing is that the residence instrument proves both the ID and the address and they still don't accept it
thanks for your kind words , I will update when I get their new answerComment -
ShanghaiBeijing1SBR Hustler
- 01-16-19
- 67
#55Hopefully your KYC gets sorted soon. I wouldn't worry about confiscation unless you are doing something inconsistent w/ their T&Cs. A lot of us have been KYC'd so far and unfortunately some of you had to jump over a few more hurdles but it seems like they have a reason for this. And everyone has eventually passed as far as I'm aware so I don't think they are trying to pull a fast one. At worst, they'll close your account and return your money.Comment -
SyGamblerSBR Rookie
- 10-18-19
- 8
#56Hopefully your KYC gets sorted soon. I wouldn't worry about confiscation unless you are doing something inconsistent w/ their T&Cs. A lot of us have been KYC'd so far and unfortunately some of you had to jump over a few more hurdles but it seems like they have a reason for this. And everyone has eventually passed as far as I'm aware so I don't think they are trying to pull a fast one. At worst, they'll close your account and return your money.Comment -
SyGamblerSBR Rookie
- 10-18-19
- 8
#57UPDATE : posting to confirm that the KYC team verified my account finally and thankfully they accepted the arabic bills without needing to translate them and pay more money on translators
thanks a lot for the help and suggestions guysComment -
OptionalAdministrator
- 06-10-10
- 61502
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DISTROYASBR MVP
- 04-26-12
- 2911
#59going through process now, thank you for poster that sent me this link. More unnecessary shit to jump in and through.
all they asked was ID and utility. hope it ends there. So i guess funds are safe, even for US. Has anyone in US gotten cleared and continued to play at pinny or the other wack-ass books there?
BTW pinnys razor thin lines are a thing of the past; finding much better lines frequently elsewhere.Comment -
LarkmanSBR Rookie
- 06-03-18
- 29
#60I'm interested to know this too, from a UK perspective. Seems like every other broker is closed to US and UK residents. What actually happens when you pass KYC from a restricted country? Do they let you continue as normal or tell you to bugger off?Comment -
QuantumLeapSBR Hall of Famer
- 08-22-08
- 6878
#61How did you beat them for 35k? Was that straight betting or did you win some contests?Comment -
hustledoubleSBR High Roller
- 11-26-13
- 189
#62I only use Pinny there but after verification I have been able to play normally w/ no problems. (US)Comment -
LarkmanSBR Rookie
- 06-03-18
- 29
#63Thanks, thats good to know. Out of interest are you using their platform or a PS3838 account? I think I'll register and ask to go through KYC before I deposit, see what happens.Comment -
OptionalAdministrator
- 06-10-10
- 61502
#64
Its a dont ask, dont tell deal..Comment -
thespeculatorSBR MVP
- 09-09-08
- 2999
#65ac88 deposit is getting annoying. It says 3 confirmations , but there system is always one behind blockchain, so you are waiting for 4 confirmations. Doesn't always happen, just noticed last few times.
Since cashout launched the grading has become very quick in horses!!!Comment -
LarkmanSBR Rookie
- 06-03-18
- 29
#66And yet, as evidenced by this thread, they appear to be asking. I'd rather miss out on having an account there than risk losing tens of thousands of pounds to "whoops we only verify on withdrawal, looks like we're keeping your money".Comment -
MoneygreenSBR High Roller
- 07-31-19
- 148
#67ac88 deposit is getting annoying. It says 3 confirmations , but there system is always one behind blockchain, so you are waiting for 4 confirmations. Doesn't always happen, just noticed last few times.
Since cashout launched the grading has become very quick in horses!!!Comment
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