Pinnacle stiffed on a tennis bet that went over before player retired

[csavoia]

I made an over 20.5 bet yesterday in a tennis match and it went over as the match was 1-1 in the 3rd set after a 6-4 and 6-3 set and instead of getting paid for my over they refunded.
Is there anything SBR can do t ok get my money back?

[lonnie55]

4. Handicap and total games betting:

If a tennis match is not completed because of a player retirement or disqualification, all Handicap and Total Games bets will be considered void, regardless of the score of the match. Such wagers will be cancelled and the monies refunded.

https://en.help.pinnaclesports.com/en/support/solutions/articles/1000115722-how-is-retirement-or-disqualification-of-tennis-players-treated-

[NYproGambler]

That's the rule with tennis.. player retires, you are ******.. welcome to betting on tennis!

[Gaze73]

The rules are mind-bogglingly stupid but this is standard for some reason. I was actually on the under here so good for me.
The absolutely dumbest thing is when you have dog +1.5 sets, the dog wins the first set and the fav retires in the second one so your bet gets voided, but dog ML wins.

[fried cheese]

they arent dumb because the overs can only win while the unders can only lose if you count them when someone quits.

[Gaze73]

they arent dumb because the overs can only win while the unders can only lose if you count them when someone quits.

How would an over win in a 6:3 3:0 game?

[fried cheese]

How would an over win in a 6:3 3:0 game?

well meant to say it cant lose but can still win. while under cant win but can still lose.

[moojoo]

The rules are mind-bogglingly stupid but this is standard for some reason. I was actually on the under here so good for me.
The absolutely dumbest thing is when you have dog +1.5 sets, the dog wins the first set and the fav retires in the second one so your bet gets voided, but dog ML wins.

Same stupid rule as for baseball. In other euro books if result is determine before retire,you win/lose.

What match do we talk about?

[Alfa1234]

It's because all their odds and markets are linked. If you bet on an over 18.5, the odd for over 22.5 drops as well. Therefore they have to void all bets in this case, or their entire profit model would be getting screwed. Cannot be done any other way. It balances out in the end for players.

[mr.ed]

When bettors spout off about how rules are "dumb" or "mind-bogglingly stupid" and these rules are in place in pretty much all sportsbooks across the globe, these rules are probably there for a reason and not simply an oversight. Books, for the most part, are not crazy about "no action" decisions so you know there must be a reason for grading them this way. If this rule was not in place, you could play the over in every game with severe thunderstorms or heavy rain in the forecast, knowing you will steal a few wins without fear of losing in games that do not go the distance.

[lonnie55]

Books, for the most part, are not crazy about "no action" decisions

Books, for the most part, would not care about "action" or "no action" because they are simple money laundering operations

[csavoia]

Thanks guys for the input.

[Ksherm]

Bad beat...

[Gaze73]

When bettors spout off about how rules are "dumb" or "mind-bogglingly stupid" and these rules are in place in pretty much all sportsbooks across the globe, these rules are probably there for a reason and not simply an oversight. Books, for the most part, are not crazy about "no action" decisions so you know there must be a reason for grading them this way. If this rule was not in place, you could play the over in every game with severe thunderstorms or heavy rain in the forecast, knowing you will steal a few wins without fear of losing in games that do not go the distance.

Okay smartass, explain why Pinnacle pays out Dog ML but voids Dog +1.5 sets if the fav retires in the second or third set. You can't, because the rules are stupid and inconsistent. Totals are less clear cut but still, voiding over 20 when the game goes 7:6 6:7 0:2 is just stupid. Basically if the bet 100% cannot lose no matter what then it's stupid to void it, you can't argue with that.

[Alfa1234]

Okay smartass, explain why Pinnacle pays out Dog ML but voids Dog +1.5 sets if the fav retires in the second or third set. You can't, because the rules are stupid and inconsistent. Totals are less clear cut but still, voiding over 20 when the game goes 7:6 6:7 0:2 is just stupid. Basically if the bet 100% cannot lose no matter what then it's stupid to void it, you can't argue with that.

It's not a stupid rule. As I mentioned above, all their odds are linked. They could have taken a bunch of game handicap bets on the favourite (say -4.5 games) and therefore the odd for the Dog set handicap +1.5 went up, causing them to take bets on that odd. You would force them to honour the set handicap and have them void the favourite game handicap after 1 or 2 played sets. It's not possible the way their algo works and it goes both ways anyway. Pinnacle adjusts odds for the entire market range on every limit bet taken, they don't work like most other books.

[BigdaddyQH]

Bottom Line: If you are stupid enough to give your money to someone or something who is thousands of miles away from you, you get what you deserve. They have your money and there is very little that you can do to change that. If you wager in any place that does not give you the opportunity to cash a winning ticket immediately after the event is officially over, that is on you.

[Optional]

Bottom Line: If you are stupid enough to give your money to someone or something who is thousands of miles away from you, you get what you deserve.

Yup old timer.

Only in gold bits and never to anyone outside town.

Younguns aint as smart as you be eh.

[Gaze73]

It's not a stupid rule. As I mentioned above, all their odds are linked. They could have taken a bunch of game handicap bets on the favourite (say -4.5 games) and therefore the odd for the Dog set handicap +1.5 went up, causing them to take bets on that odd. You would force them to honour the set handicap and have them void the favourite game handicap after 1 or 2 played sets. It's not possible the way their algo works and it goes both ways anyway. Pinnacle adjusts odds for the entire market range on every limit bet taken, they don't work like most other books.

The argument goes both ways. Someone betting on Fav -4.5 raises the odds of dog ML and yet Pinny has no problem paying out a +600 dog ML. Why do they pay dog ML after just one set?

[lovetobet]

Bottom Line: If you are stupid enough to give your money to someone or something who is thousands of miles away from you, you get what you deserve. They have your money and there is very little that you can do to change that. If you wager in any place that does not give you the opportunity to cash a winning ticket immediately after the event is officially over, that is on you.

HAHAHA I'm sorry what does betting thousands of miles away have to do with anything?? So when you are in Vegas, Reno or Tahoe and the same thing happens your recourse is what?? Go up to the Book Manager and start griping and yelling, complaing? That's not going to get you any further then with the people that are thousands of miles away!!! And if you are talking about a local, then same story, I have known many locals through the years and going to a local to do what, start bitching at them, yeah right, not any of the locals that I know. They have there set rules, same as the guys thousands of miles away, and same as the guys in Vegas, Reno, Tahoe and anywhere else!! Unless you're talking about going strapped to a local and starting a war over a ticket, unless you are talking about that, then I don't really get what your point is?!?!?!?!?!