Hi, be aware with this website DAYATTHETRACK.COM
I made deposits of 800$ worth in this website. I did not trust this site too much as they took too much time to answer my emails. Then of this I asked them which where the withdrawal options for international clients (they are USA located), then they told me that In that case I should request a withdrawal through email.
I was planning to wager big amounts, but first I started wagering small amounts in order to try the site, as I was not confident enough they would place big bets. Did not want to risk too much with them, I was not confident they would pay me. Then, when I tried their service, I made a larger deposit of 2200$, which they accepted. Last, I made another deposit of another 800$ in order to fund my account big and start wagering big amounts on USA racing, once I gained confidence about their service.
Instantly, they suspended my account, and tell me this:
"Your last deposit request has been voided and your account permanently closed. You’ve only wagered $14 with us and yet you keep making large deposits for which we believe we know why."
I have wagered more than 14$, that is not true, and I think that If they thought that making big deposits Is a reason enough to close an account they should not accept them. It seems really scummy for me to accept 3200$ deposits and then instantly suspending my account with no reason at all, only to tell me that "You’ve only wagered $14 with us and yet you keep making large deposits for which we believe we know why."
They did not even tell me what they suspected for.
"Your funds will be sent to you via check after you sign a document that we’ll forward to you, which must be signed by your bank branch manager that you won’t charge-back the dollar amount."
I have called them so they explain me why they are suspending my account, and this guy, Shawn, one of responsible persons of DAYATTHETRACK.COM has started to speak agressively to me, even calling me an IDIOT, because I have made large deposits and have not wagered yet.
Well, If I want to bet 2000$ on horse racing I think that first I must have 2000$ in my account, but he says that this is "Idiotic".
He didn´t even wanted to explain the way he will give my funds back, and what does this "must be signed by your branch manager" document means. He hung the phone. I think I deserve at least that he explains me WHAT kind of document, WHEN and WHERE he will forward it to me.
I have been calling them for all day long. He just does not want to pick the phone. After he hung the phone when I was trying to get an explanation, and suddenly cutting off the conversation, I called him for nearly 10 times. He just does not pick de phone, no answers.
He is not answering my emails either.
It seems to me that he has started delaying answers and payments, and setting up some made up conditions so he wont give me my funds back. We all know this shady tactic used to scam clients by many other untrusty sportsbooks.
I even sent an email telling him that It is ok for me If DAYATTHETRACK.COM does not want me to wager through them, but to send them my bank account details so they make a wire transfer and refund me funds worth of 3200$.
But no response.
DAYATTHETRACK.COM is the only website I have found that accept players from Spain, and I sent them my ID and all documentation before I could even make any deposit. They set up my account. I gave them all the documentation they asked me for so they could verify my identy.
Now DAYATTHETRACK.COM is delaying payment an answers, and making up strange conditions In order to steal my money.
And the only thing they have told me, Is that I have made large deposits and not wagered them, implying that I am trying some kind of thing that they don't even tell me, and implying that I am not a trustworthy person.
Well, I think accepting 3000$ deposits and then suspending an account alleging that big deposits are for some kind of shady objective is untrusty, scummy, an scam.
Please, I would appreciate that the moderator reaches them with a complaint, as I have not done anything and just want my money back.
And all of you be aware the kind of tactics DAYATTHETRACK.COM are using to illegitimate steal me 3200$.
I made deposits of 800$ worth in this website. I did not trust this site too much as they took too much time to answer my emails. Then of this I asked them which where the withdrawal options for international clients (they are USA located), then they told me that In that case I should request a withdrawal through email.
I was planning to wager big amounts, but first I started wagering small amounts in order to try the site, as I was not confident enough they would place big bets. Did not want to risk too much with them, I was not confident they would pay me. Then, when I tried their service, I made a larger deposit of 2200$, which they accepted. Last, I made another deposit of another 800$ in order to fund my account big and start wagering big amounts on USA racing, once I gained confidence about their service.
Instantly, they suspended my account, and tell me this:
"Your last deposit request has been voided and your account permanently closed. You’ve only wagered $14 with us and yet you keep making large deposits for which we believe we know why."
I have wagered more than 14$, that is not true, and I think that If they thought that making big deposits Is a reason enough to close an account they should not accept them. It seems really scummy for me to accept 3200$ deposits and then instantly suspending my account with no reason at all, only to tell me that "You’ve only wagered $14 with us and yet you keep making large deposits for which we believe we know why."
They did not even tell me what they suspected for.
"Your funds will be sent to you via check after you sign a document that we’ll forward to you, which must be signed by your bank branch manager that you won’t charge-back the dollar amount."
I have called them so they explain me why they are suspending my account, and this guy, Shawn, one of responsible persons of DAYATTHETRACK.COM has started to speak agressively to me, even calling me an IDIOT, because I have made large deposits and have not wagered yet.
Well, If I want to bet 2000$ on horse racing I think that first I must have 2000$ in my account, but he says that this is "Idiotic".
He didn´t even wanted to explain the way he will give my funds back, and what does this "must be signed by your branch manager" document means. He hung the phone. I think I deserve at least that he explains me WHAT kind of document, WHEN and WHERE he will forward it to me.
I have been calling them for all day long. He just does not want to pick the phone. After he hung the phone when I was trying to get an explanation, and suddenly cutting off the conversation, I called him for nearly 10 times. He just does not pick de phone, no answers.
He is not answering my emails either.
It seems to me that he has started delaying answers and payments, and setting up some made up conditions so he wont give me my funds back. We all know this shady tactic used to scam clients by many other untrusty sportsbooks.
I even sent an email telling him that It is ok for me If DAYATTHETRACK.COM does not want me to wager through them, but to send them my bank account details so they make a wire transfer and refund me funds worth of 3200$.
But no response.
DAYATTHETRACK.COM is the only website I have found that accept players from Spain, and I sent them my ID and all documentation before I could even make any deposit. They set up my account. I gave them all the documentation they asked me for so they could verify my identy.
Now DAYATTHETRACK.COM is delaying payment an answers, and making up strange conditions In order to steal my money.
And the only thing they have told me, Is that I have made large deposits and not wagered them, implying that I am trying some kind of thing that they don't even tell me, and implying that I am not a trustworthy person.
Well, I think accepting 3000$ deposits and then suspending an account alleging that big deposits are for some kind of shady objective is untrusty, scummy, an scam.
Please, I would appreciate that the moderator reaches them with a complaint, as I have not done anything and just want my money back.
And all of you be aware the kind of tactics DAYATTHETRACK.COM are using to illegitimate steal me 3200$.