Lowvig down?

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  • bubba
    SBR MVP
    • 09-29-05
    • 2432

    #1
    Lowvig down?
    Cant log in. Anyone else?
  • bubba
    SBR MVP
    • 09-29-05
    • 2432

    #2
    Not working on my phone but actually working on my laptop so I am able to get in.
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 61457

      #3
      Tablet, desktop and mobile site versions all loading main page for me.
      .
      Comment
      • bubba
        SBR MVP
        • 09-29-05
        • 2432

        #4
        Originally posted by Optional
        Tablet, desktop and mobile site versions all loading main page for me.
        What's the tablet url? Still cant log in on my phone..... just says "invalid log in"
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61457

          #5
          tablet.lowvig.ag


          I don't have an account to test login btw.
          .
          Comment
          • bubba
            SBR MVP
            • 09-29-05
            • 2432

            #6
            Originally posted by Optional
            tablet.lowvig.ag


            I don't have an account to test login btw.
            Oh. I'm able to get to website. Logging in is issue. Ty
            Comment
            • bubba
              SBR MVP
              • 09-29-05
              • 2432

              #7
              Error message:

              * Invalid Login
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 61457

                #8
                Originally posted by bubba
                Error message:

                * Invalid Login
                Can someone else please let us know if they can log in?
                .
                Comment
                • bubba
                  SBR MVP
                  • 09-29-05
                  • 2432

                  #9
                  Originally posted by Optional
                  Can someone else please let us know if they can log in?
                  It worked on my computer earlier today (1 attempt) but no success on phone both before and after). Obviously no response from their "customer service".
                  Comment
                  • dark star
                    SBR MVP
                    • 01-04-09
                    • 3900

                    #10
                    Just call um up and see whats wrong....LOL
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 61457

                      #11
                      Originally posted by dark star
                      Just call um up and see whats wrong....LOL
                      No phone or live chat. Email only and not fast reply.

                      It's offered as a low vigorish, low overhead with low support book.

                      I think they might purposely take 24 hours so people dont start expecting full service.
                      .
                      Comment
                      • RonPaul2008
                        SBR Hall of Famer
                        • 06-08-07
                        • 6741

                        #12
                        LowVig working normally here.
                        Comment
                        • bubba
                          SBR MVP
                          • 09-29-05
                          • 2432

                          #13
                          Originally posted by Optional

                          I think they might purposely take 24 hours so people dont start expecting full service.
                          That is really giving them benefit of the doubt in a weird way.

                          Still cant get in on phone. Been away from my computer all day (besides turning it on when I couldn't check balance on phone). No answer from "customer service" but didnt expect 1.
                          Comment
                          • bubba
                            SBR MVP
                            • 09-29-05
                            • 2432

                            #14
                            is anyone able to get on the mobile site? I still cant since yesterday on my phone. cleared cookies and everything. no response from "customer service" for 30.5 hours and counting.

                            Regular site is currently working fine on my desktop .
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 61457

                              #15
                              Originally posted by bubba
                              is anyone able to get on the mobile site? I still cant since yesterday on my phone. cleared cookies and everything. no response from "customer service" for 30.5 hours and counting.

                              Regular site is currently working fine on my desktop .
                              The site itself is still loading up fast on my phone.


                              Can someone with an account please confirm if you can login via mobile for Bubba?
                              .
                              Comment
                              • bubba
                                SBR MVP
                                • 09-29-05
                                • 2432

                                #16
                                Still cant log in on my phone. Still no answer from "customer service". Still running smoothly when I have access to my laptop.
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 61457

                                  #17
                                  Originally posted by bubba
                                  Still cant log in on my phone. Still no answer from "customer service". Still running smoothly when I have access to my laptop.
                                  Do you have a BOL account? If so and the phone login also does not work there too, you can try them for advice.
                                  .
                                  Comment
                                  • bubba
                                    SBR MVP
                                    • 09-29-05
                                    • 2432

                                    #18
                                    Originally posted by Optional
                                    Do you have a BOL account? If so and the phone login also does not work there too, you can try them for advice.
                                    Anytime I have asked betonline for lowvig advice they have denied any affiliation. And no log in problems at betonline. But that was a solid suggestion (not being sarcastic, sincere thank you for all the replies in this thread from you).
                                    Comment
                                    • brownsfan
                                      SBR Sharp
                                      • 09-25-12
                                      • 387

                                      #19
                                      I can't login on mobile either. It says invalid login. Site loads but I can't get in. Desktop is fine.
                                      Comment
                                      • Optional
                                        Administrator
                                        • 06-10-10
                                        • 61457

                                        #20
                                        Thanks Brownsfan


                                        I'll try messaging them too now we have confirmation it's not just you Bubba.
                                        .
                                        Comment
                                        • moojoo
                                          SBR Wise Guy
                                          • 09-02-16
                                          • 938

                                          #21
                                          Cant you try desktop mode in you mobile browser?
                                          Comment
                                          • brownsfan
                                            SBR Sharp
                                            • 09-25-12
                                            • 387

                                            #22
                                            Issue is resolved for me.
                                            Comment
                                            • Optional
                                              Administrator
                                              • 06-10-10
                                              • 61457

                                              #23
                                              Lowvig just asked that affected people contact them directly in reply to my message.
                                              .
                                              Comment
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