DSI really has turned into a scam book: UNREAL must read

Optional · 12-18-18, 07:15 PM

It's very rare to hear about a book re-raising your limits to complete rollover.

Not sure you will get anywhere holding out wanting raised limits on live betting as well as the sportsbook honestly.

SBR would argue for the same thing you had asked for. A pro rated payout if rollover could not be met.

But it can be met now at $250 limits.

pl0485 · 12-18-18, 08:11 PM

Originally posted by Optional

It's very rare to hear about a book re-raising your limits to complete rollover.

Not sure you will get anywhere holding out wanting raised limits on live betting as well as the sportsbook honestly.

SBR would argue for the same thing you had asked for. A pro rated payout if rollover could not be met.

But it can be met now at $250 limits.

Hi Optional thanks so much for your reply. I understand your point, but my biggest frustration is them offering me a deal, agreeing upon the terms, and then AFTER the fact taking it back. Here is the part of the chat from the first chat I am referencing, can be a bit confusing as posted above and will include a lil more:

pl0485@yahoo.com (14:02:06): is this live and pregame and futures?
pl0485@yahoo.com (14:02:08): all of it?
Will (14:02:30): you can do $250 on another game, not the same game.
Will (14:02:37): that's the limit, period.
pl0485@yahoo.com (14:02:59): so across the board? 250 will be the live limit? futures limit etc?
pl0485@yahoo.com (14:03:00): correct?
Will (14:03:14): correct.
Will (14:03:39): same rule applies: not on the same game more than once.

Optional · 12-18-18, 11:43 PM

It's bad that we can't rely on everything CS agents tell us but in this case it wasn't like they were trying to entice you to deposit, just telling you your limits would be raised. And it sounds more like he was trying to say if you had already bet $250 pre game you couldn't add more live. Not sure he quite understood your question in the way you meant it.

soli · 12-18-18, 11:57 PM

I'm glad you posted this information. I had plans to make a deposit there. Whew!!

JoeCool20 · 12-19-18, 12:59 AM

LOL a $44 thousand dollar rollover to meet and they lower your limits to a $250 maximum bet?

These stories about what some of these S-books do to players is incredible.

pl0485 · 12-19-18, 01:53 AM

Originally posted by Optional

It's bad that we can't rely on everything CS agents tell us but in this case it wasn't like they were trying to entice you to deposit, just telling you your limits would be raised. And it sounds more like he was trying to say if you had already bet $250 pre game you couldn't add more live. Not sure he quite understood your question in the way you meant it.

Optional, the very moment we were speaking he claims he was corresponding with upper management. In the first chat where the original deal was discussed, I mentioned live betting multiple times and each time he said the limits on ALL bets would be put at $250. Before agreeing, I made sure this was the case. I saved the full transcripts for both chats if they are needed.

Also Optional, I agree with your first post regarding asking them to issue the prorated bonus for whatever I earned so far, and then letting me withdraw and play elsewhere. I really have no interest continuing to play with them after all this.

pl0485 · 12-19-18, 01:54 AM

Originally posted by JoeCool20

LOL a $44 thousand dollar rollover to meet and they lower your limits to a $250 maximum bet?

These stories about what some of these S-books do to players is incredible.

Was $5 originally and that stood for weeks.

Was only raised to $250 once I threatened to post on SBR, and then I was lied to.

Nupe954 · 12-19-18, 02:03 AM

DSI went to shit as soon as they rolled out that new platform and website (I guess this is the Bookmaker split). The real kicker is now when you deposit a small percentage of YOUR cash, it is put into the bonus. If you’ve tried betting with bonus money in the sports book option you know it’s a real PITA.

I made a lot of money off of them and was willing to remain loyal, but it seems the bullshit they’re pulling lately has gone too far.

Optional · 12-19-18, 02:16 AM

Originally posted by pl0485

Optional, the very moment we were speaking he claims he was corresponding with upper management. In the first chat where the original deal was discussed, I mentioned live betting multiple times and each time he said the limits on ALL bets would be put at $250. Before agreeing, I made sure this was the case. I saved the full transcripts for both chats if they are needed.

Also Optional, I agree with your first post regarding asking them to issue the prorated bonus for whatever I earned so far, and then letting me withdraw and play elsewhere. I really have no interest continuing to play with them after all this.

I don't think they will agree to the pro-rata payout if they have already agreed to raise your limits to complete the rollover.

But I do not handle DSI complaints so can't say for sure and you are welcome to submit a sportsbook complaint form and ask if SBR can help negotiate that, or the live limit raise, for you.

JoeCool20 · 12-19-18, 02:30 AM

Originally posted by pl0485

Was $5 originally and that stood for weeks.

Was only raised to $250 once I threatened to post on SBR, and then I was lied to.

Originally posted by Optional

I don't think they will agree to the pro-rata payout if they have already agreed to raise your limits to complete the rollover.

But I do not handle DSI complaints so can't say for sure and you are welcome to submit a sportsbook complaint form and ask if SBR can help negotiate that, or the live limit raise, for you.

LOL "raise" the limits? Yeah, they "raised" them to $250 per game with $44 grand left to roll.

Why the hell would they drastically lower a player's limits when he has $44 thousand to roll and isn't even winning??

BankrBIG · 12-19-18, 03:22 AM

That's so damn shady for a sports book to do that. How do you expect someone to rollover $44k, at $5 a pop? I think they should've not accepted his bonus deposit before he started playing if they can't handle losing fair and square. I think they should lower his rollover the same % that they lowered his max bet to, so he can finish his part of the deal and GTFO.
.
.
Does sports book policies affect a books rating? If not, it should, and would save the players a lot of hassle. They shouldn't be allowed to get away with unfair gaming after accepting a bet.

JoeCool20 · 12-19-18, 03:39 AM

Originally posted by BankrBIG

That's so damn shady for a sports book to do that. How do you expect someone to rollover $44k, at $5 a pop? I think they should've not accepted his bonus deposit before he started playing if they can't handle losing fair and square.

Does sports book policies affect a books rating? If not, it should, and would save the players a lot of hassle. They shouldn't be allowed to get away with unfair gaming after accepting a bet.

I'm glad somebody else besides me said it too!!

As for this dude, It's still going to be tough to rollover $44 grand at $250 a pop.

But changing the limits half way through the roll and limiting someone who isn't even winning, is even tougher for the guy.

UNLESS, like you are saying, if they have something in their rules or policies that says: "If you take a big bonus, then we reserve the right to limit your bet amounts halfway through your rollover for any reason that we choose."
If they have something like that in their rules, then he is stuck like Chuck.

BankrBIG · 12-19-18, 03:44 AM

Originally posted by JoeCool20

I'm glad somebody else besides me said it too!!

As for this dude, It's still going to be tough to rollover $44 grand at $250 a pop.

But changing the limits half way through the roll and limiting someone who isn't even winning, is even tougher for the guy.

UNLESS, like you are saying, if they have something in their rules or policies that says: "If you take a big bonus, then we reserve the right to limit your bet amounts halfway through your rollover for any reason that we choose."
If they have something like that in their rules, then he is stuck like Chuck.

That's why I added that they should lower his rollover requirement the same percentage that the lowered his max bet to. That would be fair at this point since they did change the contract midway. What they're basically doing is tipping the odds in their favor so he could lose his money.

Yjacket22`` · 12-19-18, 04:20 AM

From the DSI website:

Bet Big

BetDSI offers some of the highest online betting limits and payouts in the industry. And we never kick out winning players.

mtneer1212 · 12-20-18, 07:19 AM

This is now what, the third or fourth case of this happening to a DSI customer? At what point do they become a SCAM book and rated F? C'mon SBR .... they are stealing by hiding behind their right to lower limits to an unreasonable level after a deposit.

And then on top of that you RAISE their rating from D+ to C- in November? This is not the SBR watchdog I know.

SBR Forum · 12-20-18, 09:39 AM

Originally posted by mtneer1212

This is now what, the third or fourth case of this happening to a DSI customer? At what point do they become a SCAM book and rated F? C'mon SBR .... they are stealing by hiding behind their right to lower limits to an unreasonable level after a deposit.

And then on top of that you RAISE their rating from D+ to C- in November? This is not the SBR watchdog I know.

Hi mtneer1212,

The rating adjustment to C- was made after the previously open complaint, a $23,000 slow-pay, was resolved. We do recall that many questioned the downgrade at the time. Since that time, there have been new complaints where players were not dealt with fairly, one of which hit the newswire last week. Ratings are always evaluated. Players getting roughed up for being considered sharp is unacceptable. Ratings of F are reserved for books that will not pay winners or openly confiscate balances. BetDSI continues to have some loyal players, even good posters, who report regular payments. You can definitely make the case that with these latest complaints C- may be a little too generous. We hope BetDSI will resolve them and we are in communication.

lonnie55 · 12-20-18, 10:00 AM

Originally posted by SBR Forum

The rating adjustment to C- was made after the previously open complaint, a $23,000 slow-pay, was resolved.

How can a slow-pay case result in an upgrade? I don't get that logic

The player got paid in the end, fine. But it was still a slow-pay case. Isn't a slow-pay case actually a reason for a downgrade?

Optional · 12-20-18, 10:09 AM

Originally posted by lonnie55

How can a slow-pay case result in an upgrade? I don't get that logic

The player got paid in the end, fine. But it was still a slow-pay case. Isn't a slow-pay case actually a reason for a downgrade?

It wasn't a slow pay. It was a confiscation. And got them downgraded all the way to D+.

Paying the guy and resolving it was a positive move by them. That's the logic.

SBR Forum · 12-20-18, 10:11 AM

Originally posted by lonnie55

How can a slow-pay case result in an upgrade? I don't get that logic

The player got paid in the end, fine. But it was still a slow-pay case. Isn't a slow-pay case actually a reason for a downgrade?

Right, the handling of it is why they were dropped to D+, downgraded several times, and removed from all placements recognizing top sportsbooks. It had been almost a year with no notable other complaints and reports of payment from SBR Pro members, so the risk level was revised. Ratings are fluid, not static.

mtneer1212 · 12-20-18, 02:50 PM

Originally posted by SBR Forum

Hi mtneer1212,

The rating adjustment to C- was made after the previously open complaint, a $23,000 slow-pay, was resolved. We do recall that many questioned the downgrade at the time. Since that time, there have been new complaints where players were not dealt with fairly, one of which hit the newswire last week. Ratings are always evaluated. Players getting roughed up for being considered sharp is unacceptable. Ratings of F are reserved for books that will not pay winners or openly confiscate balances. BetDSI continues to have some loyal players, even good posters, who report regular payments. You can definitely make the case that with these latest complaints C- may be a little too generous. We hope BetDSI will resolve them and we are in communication.

I appreciate the explanation; but I disagree with the premise that outright stealing no-pay is much different than "I will pay you your money if you successfully complete $30000 in bets $5 at a time. And hopefully when you complete that you will still have money left AND hopefully we will still be in business and not suffering any processor delays."

mr.ed · 12-20-18, 04:43 PM

Back in July I made a deposit to BetDsi in the amount of $4500. They also gave me a 15% deposit and they put this entire $5200 in a newly created "bonus account", even though I had a regular cash account. I wagered on this account over the last few months and increased my balance to $9900. My regular cash balance unrelated to this bonus balance was $5800.

In November I requested they transfer my bonus balance to my cash balance so I could have everything under one account. This was done and my new cash balance was roughly 15k ($9900 bonus balance sent to my $5800 cash balance), which is right where it should have been. However, the following day, I discovered that this bonus balance was suddenly removed from my account and when I inquired why they told me I was not eligible for any bonuses. So I only had my cash balance remaining of $5800 and my bonus balance of $9900 was gone. I immediately tried to WD my cash balance but my request was rejected. I then contacted SBR and with their help I successfully withdrew my cash balance of $5800. Thanks SBR!!

My bonus balance remains in limbo. I don's see it in my account. Important to note that of this $9900 balance, the "bonus" amounts to only $700. The rest of the funds are my deposit (4500) and winnings over the last few months. If I am not eligible for bonuses as they say (not sure why I'm not but whatever) at least they should give me back my deposit and winnings over the last few months.

Thanks again to SBR for facilitating a withdraw from my cash account!

pl0485 · 12-20-18, 05:13 PM

Originally posted by Yjacket22``

From the DSI website:

Bet Big

BetDSI offers some of the highest online betting limits and payouts in the industry. And we never kick out winning players.

Never saw that before, can't make it up.

Must have been there back from the bookmaker days where it was true. Clearly these days, couldn't be further from the truth.

pl0485 · 12-20-18, 05:14 PM

Thank you Optional for the complaint link, wasn't sure how to do that. Will fill out now.

sweep · 12-26-18, 09:53 AM

update?

Triumph · 12-26-18, 11:28 AM

DSI put $25 into my account as an xmas bonus, after reading this thread I hope I don't win too much, wow has DSI gone down hill!

pretentiousGuy · 12-26-18, 02:51 PM

Limits megaslashed because "not a recreational gambler"? But they claim they don't kick out winning players. If you lower limits on a winning punter (or even a losing punter with rollover requirements), you're effectively kicking them out, and in the latter case, pretty much stealing since a losing bettor can't beat rollover requirements with small bets (law of large numbers). Deceitful fuckers. Nobody use this lying shitbook.

mr.ed · 12-27-18, 01:12 AM

They have stolen my deposit of $4500 I made a few months ago and winnings off the deposit of around $5500 for a total of 10k. They just took it from me. Their explanation was I am using proxies and/or VPN's. Totally groundless, made up charges. Have been a customer of DSI for past 15+ years.

milwaukee mike · 12-27-18, 03:14 PM

Originally posted by boatfloat

Dsi have done the same thing to me. Huge rollover and limited to less than 100 dollars a bet.

Can SBR help ? Why isn't their grade an F?

Looks like they are literally stealing from MR. ED

they are playing games that other C-/D+ books would play... F is reserved for books that pay nobody

hopefully mr ed gets paid, sometimes it's a chore to make things right but there's a much better chance with dsi than with F books

mtneer1212 · 12-27-18, 05:36 PM

Still not an F, huh SBR? What is this now, a half dozen folks who have been screwed?

pl0485 · 12-27-18, 06:03 PM

UPDATE:

Hi everyone, Matt from SBR emailed me with an update. Here is what he said:

They feel limits of 250 are fair and say with your betting style those would be your limits even if no bonus was accepted.

Best regards,

Matt

Hi Pierre,

They don't want players they consider sharp and will do whatever it takes to discourage more of them. That's why they are no longer an A rated shop.

Best regards,

Matt

I appreciate Matt/SBR's help in the matter but this is incredibly frustrating. I still don't understand how DSI can straight up lie to me regarding live betting and get away with it. Having to bet a 44k rollover on 250 per on pregames and they wont even allow me to rebet the same game is ridiculous. Will take me close to 200 SEPARATE pregame bets to get there. Even without the live betting, I can probably get by if I was allowed to rebet the same game. It gives them a chance to move the line if necessary. All signs are clearly pointing to them doing whatever they can to delay me getting my money out.

Why can't we work out a deal where they pay me the pro rated amount of bonus I earned and let me move on?

TheMoneyShot · 12-27-18, 07:45 PM

DSI = Writing on the wall.... why would anyone deposit here now? Crazy.

mtneer1212 · 12-28-18, 02:12 AM

Originally posted by TheMoneyShot

DSI = Writing on the wall.... why would anyone deposit here now? Crazy.

Wait until the no pay reports come rolling in after the Super Bowl. Then SBR will be shocked, and not understand how this could happen despite the obvious warning signs for weeks.

BankrBIG · 12-28-18, 12:03 PM

Originally posted by pl0485

UPDATE:

Hi everyone, Matt from SBR emailed me with an update. Here is what he said:

They feel limits of 250 are fair and say with your betting style those would be your limits even if no bonus was accepted.

Best regards,

Matt

Hi Pierre,

They don't want players they consider sharp and will do whatever it takes to discourage more of them. That's why they are no longer an A rated shop.

Best regards,

Matt

I appreciate Matt/SBR's help in the matter but this is incredibly frustrating. I still don't understand how DSI can straight up lie to me regarding live betting and get away with it. Having to bet a 44k rollover on 250 per on pregames and they wont even allow me to rebet the same game is ridiculous. Will take me close to 200 SEPARATE pregame bets to get there. Even without the live betting, I can probably get by if I was allowed to rebet the same game. It gives them a chance to move the line if necessary. All signs are clearly pointing to them doing whatever they can to delay me getting my money out.

Why can't we work out a deal where they pay me the pro rated amount of bonus I earned and let me move on?

LOL, will they let you bet against your bets? Like $1,000 on CHIEFS -3 and $1,000 RAMS +3 = $2,000 Wagered?

pl0485 · 01-02-19, 02:14 AM

Originally posted by BankrBIG

LOL, will they let you bet against your bets? Like $1,000 on CHIEFS -3 and $1,000 RAMS +3 = $2,000 Wagered?

Nope, can’t rebet the same game. Only 250 per game or they said any other profits would be voided.