BetCris introduced 3.5% fee for withdrawals

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  • imperalista
    SBR Rookie
    • 12-06-18
    • 11

    #1
    BetCris introduced 3.5% fee for withdrawals
    Couple of days ago I requested a payout for standard $25 fee but it was rejected. On the next attempt I found out that for $8k payout I have to pay $280 as a fee, which equals to 3.5%
    The support says that this is a management decision and cannot be changed or removed.

    There is no rule that allows them to impose such sanctions. There were no preliminary warnings, otherwise I'd never kept/deposited so much money on my account. I've got ~35k at the moment there, so to get the entire amount i'd have to pay about $1200.

    In general the bookmaker is fine but this fees make me hate them.
    They have to offer any free alternative for payouts or at least allow to have 1-2 free withdrawal per month.
  • vampire assassin
    SBR Sharp
    • 03-09-18
    • 296

    #2
    What is the fee for a bitcoin withdrawal?
    Comment
    • imperalista
      SBR Rookie
      • 12-06-18
      • 11

      #3
      vampire assassin,
      no idea, I've never used bitcoins.
      I am using Skrill.
      Comment
      • vampire assassin
        SBR Sharp
        • 03-09-18
        • 296

        #4
        Originally posted by imperalista
        vampire assassin,
        no idea, I've never used bitcoins.
        I am using Skrill.
        It's worth your time to learn about Bitcoin. Most books have no fee (or a minimal fee for it).
        Comment
        • ouzoun
          SBR Sharp
          • 10-21-12
          • 322

          #5
          I see more and more bookmakers and agents asking for BTC fees. Not a good sign.
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 61502

            #6
            Originally posted by imperalista
            Couple of days ago I requested a payout for standard $25 fee but it was rejected. On the next attempt I found out that for $8k payout I have to pay $280 as a fee, which equals to 3.5%
            The support says that this is a management decision and cannot be changed or removed.

            There is no rule that allows them to impose such sanctions. There were no preliminary warnings, otherwise I'd never kept/deposited so much money on my account. I've got ~35k at the moment there, so to get the entire amount i'd have to pay about $1200.

            In general the bookmaker is fine but this fees make me hate them.
            They have to offer any free alternative for payouts or at least allow to have 1-2 free withdrawal per month.
            CRIS have had variable limits for the fixed fee Skrill payouts for years.

            I think the limit for a $25 fixed fee is about $4400 at the moment?

            If you aren't in a hurry, maybe hold off and check if the limit changes again soon?


            Originally posted by vampire assassin
            What is the fee for a bitcoin withdrawal?

            It's free.

            OP, you may find it so convenient and low fee you like it.

            And if you plan to get out of the book and want one big payment. To save $1200 in Skrill fees, it has to be worth at least looking into?
            .
            Comment
            • imperalista
              SBR Rookie
              • 12-06-18
              • 11

              #7
              Originally posted by Optional
              CRIS have had variable limits for the fixed fee Skrill payouts for years.
              I think the limit for a $25 fixed fee is about $4400 at the moment?

              If you aren't in a hurry, maybe hold off and check if the limit changes again soon?
              $25 for 8k last month. I remember one year ago they decreased limits to 2.5k and returned to 8k couple of months after.
              Probably this 3,5% is a temporary measure for the closure of the year, who knows. Probably not since they informed me that the new fee was introduced for me as "for non-recreational player and cannot bet changed or removed".

              Originally posted by Optional
              It's free.

              OP, you may find it so convenient and low fee you like it.
              And if you plan to get out of the book and want one big payment. To save $1200 in Skrill fees, it has to be worth at least looking into?
              Today I request payout, btc costs 3500, tomorrow I receive and btc costs 3000. Even if not, there is nothing I can do with bitcoins but to buy Skrill for 1%+. Big costs anyway.
              Comment
              • lonnie55
                SBR MVP
                • 04-08-16
                • 2689

                #8
                There are books that take a 5% fee on both deposits and withdrawals via Skrill (e.g. SBTech books that belong to Co-Gaming Ltd: ComeOn, Mobilebet, Folkeautomaten, Casino Stugan). On top they charge a 5% tax on each bet if you're located within Germany. That's hilarious. 5% on deposit, 5% on withdrawals and 5% on every single bet.

                Fortunately there are many free options (at least for Europeans) like Trustly, Giropay, Sofort, bank transfer.

                But overall Bitcoin is the best and cheapest way for withdrawals. I'd always choose Bitcoin when it's offered by the book.
                Comment
                • imperalista
                  SBR Rookie
                  • 12-06-18
                  • 11

                  #9
                  lonnie55,

                  In my country you must pay 13% income tax for each winning bet on legal domestic bookmaker but it's not the point.

                  I believe there are bookmakers with even higher fees but it's all about A+ bookmaker making sneaky things.

                  Bitcoin might be a way out but it's risky and it's hard to cash.
                  Comment
                  • lonnie55
                    SBR MVP
                    • 04-08-16
                    • 2689

                    #10
                    Where are you from, imperialista?
                    Comment
                    • imperalista
                      SBR Rookie
                      • 12-06-18
                      • 11

                      #11
                      Russland
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 61502

                        #12
                        Originally posted by imperalista
                        Today I request payout, btc costs 3500, tomorrow I receive and btc costs 3000. Even if not, there is nothing I can do with bitcoins but to buy Skrill for 1%+. Big costs anyway.
                        It's not as 'dangerous' as non-users make it sound.

                        If you want to move funds between books that both take Bitcoin some time, maybe take the opportunity to give it a try then. (without any conversion or cashing out)
                        .
                        Comment
                        • imperalista
                          SBR Rookie
                          • 12-06-18
                          • 11

                          #13
                          Do you mean that I should create an address on other bookmaker and try to "withdraw" money there? Sounds like a great idea, I should try this.
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 61502

                            #14
                            Originally posted by imperalista
                            Do you mean that I should create an address on other bookmaker and try to "withdraw" money there? Sounds like a great idea, I should try this.
                            That is possible to do. Go direct book to book.

                            But take care to check their rules.

                            Some books have a time limit on when you need to have sent it by.



                            Safer to quickly open a blockchain.com/wallet

                            Have the first book send it to your own wallet there, and as soon as received, deposit it on to the 2nd book.


                            You"should" not lose more than $1 or so in fees, and if you move fast won't own the bitcoin for more than 20 mins or so. It's not so volatile that 20 mins usually means much and you've as much chance of making an extra % than losing one in that time.
                            .
                            Comment
                            • imperalista
                              SBR Rookie
                              • 12-06-18
                              • 11

                              #15
                              Unfortunately they closed all payout options except Skrill. They make me not to cover their costs but to pay for using their bookmaker.
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 61502

                                #16
                                Originally posted by imperalista
                                Unfortunately they closed all payout options except Skrill. They make me not to cover their costs but to pay for using their bookmaker.
                                Oh damn.

                                I forgot about them wanting you to deposit with Bitcoin once before being able to use it there.


                                I guess you are kind of stuck with $4400 per withdraw if you wish to avoid the % fee. :\

                                I already know complaining or SBR asking wont get those Skrill limits altered. Not sure exactly what drives the up and down changes but it's been that way for a long time and they own't bend.
                                .
                                Comment
                                • imperalista
                                  SBR Rookie
                                  • 12-06-18
                                  • 11

                                  #17
                                  Where did this $4400 come from? At the moment I can withdraw $8000 for $280 to Skrill.
                                  I wish I had any free alternative but I'm afraid that even if I deposit bitcoin once, they wouldn't open a payout there. But I'll try anyway.
                                  Comment
                                  • joker2k
                                    SBR Rookie
                                    • 10-09-10
                                    • 1

                                    #18
                                    Same shit for me - no warning, "non-recreational player", 3.5% fee
                                    BetCris now - only losers are welcome
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 61502

                                      #19
                                      Originally posted by imperalista
                                      Where did this $4400 come from? At the moment I can withdraw $8000 for $280 to Skrill.
                                      I wish I had any free alternative but I'm afraid that even if I deposit bitcoin once, they wouldn't open a payout there. But I'll try anyway.
                                      That's the max amount you can withdraw for the $25 fee.

                                      And yes, it's probably too late now with the bitcoin deposit.
                                      .
                                      Comment
                                      • bubba
                                        SBR MVP
                                        • 09-29-05
                                        • 2432

                                        #20
                                        Make it a 50 or 99% withdrawal fee. But make sure clients are aware of it BEFORE you take THEIR money.
                                        Comment
                                        • pretentiousGuy
                                          SBR High Roller
                                          • 09-13-18
                                          • 136

                                          #21
                                          SBOBet has this beat. A 5% fee they apply at their discretion.
                                          Comment
                                          • Brooklyn
                                            SBR High Roller
                                            • 11-26-08
                                            • 121

                                            #22
                                            Originally posted by pretentiousGuy
                                            SBOBet has this beat. A 5% fee they apply at their discretion.

                                            Only in case if a customer has not met their minimum 3x deposit turnover.


                                            Sbobet T&C's, Clause 5.8

                                            Further the Customer must meet a minimum bet turnover threshold of
                                            three times the amount deposited prior to making a withdrawal.

                                            If the Customer fails to meet this minimum requirement, the Customer will
                                            incur a five percent (5%) processing fee on the deposit amount or the
                                            withdrawal amount or both, which processing fee shall be deducted from the
                                            Customer's Account and from any Betting Funds to be withdrawn by the Customer.
                                            Comment
                                            • pretentiousGuy
                                              SBR High Roller
                                              • 09-13-18
                                              • 136

                                              #23
                                              Originally posted by Brooklyn
                                              Only in case if a customer has not met their minimum 3x deposit turnover.
                                              Nope.

                                              5.10 Notwithstanding the terms of Clause 5.8 above, the Operator reserves the right, at its absolute discretion, to charge a sum equivalent to 5% (five percent) on any amount deposited or withdrawn or on both deposits and withdrawals made by the Customer, as the case may be, at any time and from time to time if the Operator shall in its sole discretion see fit. In the event that the Operator exercises this right, this sum of 5% (five percent) of the amount or amounts deposited or withdrawn by the Customer shall be immediately deducted from the Customer's Account.

                                              And yes, they have exercised this term on some people.
                                              Comment
                                              • Brooklyn
                                                SBR High Roller
                                                • 11-26-08
                                                • 121

                                                #24
                                                Originally posted by pretentiousGuy
                                                Nope.

                                                5.10 Notwithstanding the terms of Clause 5.8 above, the Operator reserves the right, at its absolute discretion, to charge a sum equivalent to 5% (five percent) on any amount deposited or withdrawn or on both deposits and withdrawals made by the Customer, as the case may be, at any time and from time to time if the Operator shall in its sole discretion see fit. In the event that the Operator exercises this right, this sum of 5% (five percent) of the amount or amounts deposited or withdrawn by the Customer shall be immediately deducted from the Customer's Account.

                                                And yes, they have exercised this term on some people.

                                                Do you know the details about those "some people", their deposit, withdrawal and betting patterns?

                                                Most likely those were very specific cases, as I hardly believe charging 5% fee would be Sbobet's common practice.
                                                Comment
                                                • pretentiousGuy
                                                  SBR High Roller
                                                  • 09-13-18
                                                  • 136

                                                  #25
                                                  I agree it's not common practice. But it has been done without justification.
                                                  Comment
                                                  • imperalista
                                                    SBR Rookie
                                                    • 12-06-18
                                                    • 11

                                                    #26
                                                    It's not Sbobet thread, guys. Thanks.


                                                    I've filled a complaint on SBR. Hope to get a reaction on my case.
                                                    I see I am not alone to face this measure. I call on everyone who experience this problem to be noticed. Fill the complaint on the site, the more of us there are the more the chance we stand.
                                                    Comment
                                                    • rockmvp1209
                                                      SBR Wise Guy
                                                      • 09-27-13
                                                      • 755

                                                      #27
                                                      Pretty simple . Just take the 3.5 percent on the chin, get your money. Or don’t get your money. Nothing more to it boss
                                                      Comment
                                                      • imperalista
                                                        SBR Rookie
                                                        • 12-06-18
                                                        • 11

                                                        #28
                                                        Originally posted by rockmvp1209
                                                        Pretty simple . Just take the 3.5 percent on the chin, get your money. Or don’t get your money. Nothing more to it boss
                                                        Or resist, it's up to you.
                                                        Comment
                                                        • Mtipster
                                                          SBR Rookie
                                                          • 12-28-09
                                                          • 21

                                                          #29
                                                          I have to update this thread, I'm a moron who deposited despite reading this thread (yeah, yeah, I should have known better).

                                                          As I read this before, I asked support about it, they said they don't charge any fees.
                                                          Also, I went to cashier after depositing, tried entering various amounts to test if fee will appear - it didn't.
                                                          After a week or so, they kicked me out of loyalty scheme and now 3.5% is introduced for me. To be even better, I can't withdraw in bitcoins, they canceled it because same deposit/withdrawal method policy.

                                                          I really can't understand why this book deserves A+ rating...
                                                          Comment
                                                          • lonnie55
                                                            SBR MVP
                                                            • 04-08-16
                                                            • 2689

                                                            #30
                                                            I just searched Betcris' ToS for "fee", "3.5" and "3,5" but did not get one result.

                                                            Why is this rule not mentioned in their terms? They just can make personalized fees whenever they want?! A+ lol
                                                            Comment
                                                            • Mtipster
                                                              SBR Rookie
                                                              • 12-28-09
                                                              • 21

                                                              #31
                                                              Originally posted by lonnie55
                                                              I just searched Betcris' ToS for "fee", "3.5" and "3,5" but did not get one result.

                                                              Why is this rule not mentioned in their terms? They just can make personalized fees whenever they want?! A+ lol
                                                              There is nothing about fees in their ToS.
                                                              As opener said, I don't care if they charged 99,99% fee, but they had to announce it in advance.
                                                              Comment
                                                              • cr777
                                                                SBR Rookie
                                                                • 12-07-18
                                                                • 18

                                                                #32
                                                                their web site says if you deposit by skrill/neteller you must withdraw by the same methods

                                                                Originally posted by Optional
                                                                CRIS have had variable limits for the fixed fee Skrill payouts for years.

                                                                I think the limit for a $25 fixed fee is about $4400 at the moment?

                                                                If you aren't in a hurry, maybe hold off and check if the limit changes again soon?





                                                                It's free.

                                                                OP, you may find it so convenient and low fee you like it.

                                                                And if you plan to get out of the book and want one big payment. To save $1200 in Skrill fees, it has to be worth at least looking into?
                                                                Comment
                                                                • Mtipster
                                                                  SBR Rookie
                                                                  • 12-28-09
                                                                  • 21

                                                                  #33
                                                                  I filed SBR complaint on this. How long does it usually take for some kind of solution?

                                                                  Thanks!
                                                                  Comment
                                                                  • Limited
                                                                    SBR Sharp
                                                                    • 09-18-15
                                                                    • 303

                                                                    #34
                                                                    This move from Cris was not the most transparent one, I agree with those who say that Cris should at least inform users before introducing the 3,5 fees, and allow withdraws with the fees that have been in use before the change.

                                                                    Switch to Bitcoin and cut off banks and e-wallets.
                                                                    Comment
                                                                    • Barrakuda
                                                                      SBR Wise Guy
                                                                      • 02-28-18
                                                                      • 786

                                                                      #35
                                                                      Bookmaker has always tried to claw back winnings on the way out the door. But an arbitrarily imposed 3.5% is a new low.
                                                                      Comment
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