BetDSI slashed my wager limits immediately after big deposits

**BigPage28** · 11-24-18, 09:37 PM

Did you make those 2 deposits via bitcoin or wire?

**MikeTizzy** · 11-24-18, 09:58 PM

If u were gonna play and deposit with such big money, why did u not go with a pro book like BookMaker or Heritage or Pinnacle??? BetDsi is not with BM anymore and that's a sign. And they were never a pro book to begin with.

**MikeTizzy** · 11-24-18, 10:01 PM

I once thought of opening with them, and decided against it because it made no sense to do so. I just dont know why u went to deep with that book.

**Optional** · 11-25-18, 03:03 AM

Originally posted by dotheScarn

After betting on BetDSI for over 2 months and having made several large deposits in that time, I made two deposits on consecutive days totaling around $27,000. Two days later, my wagering limits were reduced to $500 maximum win per bet. I now have over $30,000 in my account that is tied up and betDSI is forcing me to clear the rollover of the bonuses associated with my account in order to simply withdraw the cash balance of my account. The bonuses themselves are predatory and were a mistake to take, but the fact that they decided to reduce my limits immediately after I made two large deposits seems incredibly unethical to me and a clear attempt to tie up my money on their site.

I spoke with their support multiple times since this happened, simply requesting that my bonuses be canceled since they clearly do not want to have me as a customer and asking them to allow me to withdraw my cash balance if they are going to reduce my limits to a measly $500 but they refused. They are requiring me to clear bonuses with a total rollover of over $238,000 in order to withdraw, and refuse to cancel the bonuses even though I haven't received any money from any of the bonuses associated with my account. The fact that they reduced my limits 2 days after I made two big deposits seems to me to be a clear bait and switch and attempt to tie up my funds in hard to clear bonuses. I would also like to mention that I am have currently lost over $17,000 in the two months I have been betting on BetDSI which makes it even more frustrating that they are trying to tie up my funds.

Any advice or input is appreciated, I also just wanted to make my situation known as a warning to other players about BetDSI. From looking at some other threads it seems like I am not alone in having issues with this book.

If they refuse to let you out of the bonus, you might just have to bet the other side at another book if you want to clear it fast.

$500 is not really considered an unreasonable limit. 30 bets based on your 15k deposits.

**mtneer1212** · 11-25-18, 03:19 AM

Originally posted by Optional

If they refuse to let you out of the bonus, you might just have to bet the other side at another book if you want to clear it fast.

$500 is not really considered an unreasonable limit. 30 bets based on your 15k deposits.

I don't think you are reading this correctly, Optional...... they want him to clear a $238,000 rollover - $500 at a time

**Optional** · 11-25-18, 03:32 AM

Originally posted by mtneer1212

I don't think you are reading this correctly, Optional...... they want him to clear a $238,000 rollover - $500 at a time

I didn't miss that. They want him to make around 500 bets.

If he hasn't bet with the bonus money yet, I think they sound unreasonable to not let him cancel it.

But in general, putting aside the web of bonus terms they have there, 500 limits for a 15k depositor is not considered over the top or patently unfair as far as limits.

Anyway, not justifying DSI's new way of doing things, just being realistic if they are already refusing to cancel the bonus.

Bet every fave at a reduced juice book and take the dog at DSI. He might lose 2 or 3k but can clear himself of the mess within a few days.

**jjgold** · 11-25-18, 07:16 AM

Originally posted by MikeTizzy

If u were gonna play and deposit with such big money, why did u not go with a pro book like BookMaker or Heritage or Pinnacle??? BetDsi is not with BM anymore and that's a sign. And they were never a pro book to begin with.

he is a bonus and scalping that is why

good move by book on the business end, you do that to us and we will fuk you with limits

The book is losing lots of players at a record pace and begging for customers with juicy bonuses

**HedgeHog** · 11-25-18, 08:10 AM

Originally posted by dotheScarn

After betting on BetDSI for over 2 months and having made several large deposits in that time, I made two deposits on consecutive days totaling around $27,000. Two days later, my wagering limits were reduced to $500 maximum win per bet. I now have over $30,000 in my account that is tied up and betDSI is forcing me to clear the rollover of the bonuses associated with my account in order to simply withdraw the cash balance of my account. The bonuses themselves are predatory and were a mistake to take, but the fact that they decided to reduce my limits immediately after I made two large deposits seems incredibly unethical to me and a clear attempt to tie up my money on their site.

I spoke with their support multiple times since this happened, simply requesting that my bonuses be canceled since they clearly do not want to have me as a customer and asking them to allow me to withdraw my cash balance if they are going to reduce my limits to a measly $500 but they refused. They are requiring me to clear bonuses with a total rollover of over $238,000 in order to withdraw, and refuse to cancel the bonuses even though I haven't received any money from any of the bonuses associated with my account. The fact that they reduced my limits 2 days after I made two big deposits seems to me to be a clear bait and switch and attempt to tie up my funds in hard to clear bonuses. I would also like to mention that I am have currently lost over $17,000 in the two months I have been betting on BetDSI which makes it even more frustrating that they are trying to tie up my funds.

Any advice or input is appreciated, I also just wanted to make my situation known as a warning to other players about BetDSI. From looking at some other threads it seems like I am not alone in having issues with this book.

What were your limits at the time you last deposited?

**dotheScarn** · 11-25-18, 10:51 AM

I deposited via BTC.

The biggest bet I had placed was 6k, but I do not believe my account was limited in any way before they slashed my limits to 500.

I'm not bonus scalping. I'm not even sure how it would be possible with rollover requirements as bad as this.

One of the bonuses has not been bet with at all, another bonus is at 1% rollover and I believe all of the bets that have been made with that bonus money have won. Those 2 bonuses account for $190k of my remaining rollover and since they have basically not been touched it is extremely frustrating that BetDSI won't just cancel them for me and allow me to withdraw after they slashed my limits.

**HedgeHog** · 11-25-18, 03:07 PM

It definitely sounds like bait and switch to me. OP had his limits cut to one tenth his usual action right after a huge deposit. DSI did this intentionally to trap his balance, but some want to dismiss this because he can still bet $500 per game. I disagree. Look at it this way. Assume someone has $500 limits and deposits $3000 for a bonus, only to get reduced to $50 bets immediately after. I think we'd all agree this is crooked as hell. Well it's the same damn thing, only on a larger scale. OP has a legit complain IMO.

**Optional** · 11-26-18, 01:49 AM

Originally posted by HedgeHog

It definitely sounds like bait and switch to me. OP had his limits cut to one tenth his usual action right after a huge deposit. DSI did this intentionally to trap his balance, but some want to dismiss this because he can still bet $500 per game. I disagree. Look at it this way. Assume someone has $500 limits and deposits $3000 for a bonus, only to get reduced to $50 bets immediately after. I think we'd all agree this is crooked as hell. Well it's the same damn thing, only on a larger scale. OP has a legit complain IMO.

That's not really an equivalency.

It's the same as a $1500 depositor being reduced to $50 bets after taking a bonus.

Which I would say the same thing about.

Both situations are annoying and would drive me to leave the book once done, but DSI have not collared the guy so hard we can jump up and down and say that's patently unfair.

The OPs problem is more that he didn't understand the bonus terms. Which is a whole other issue there.

That said, I would not go near BetDSI myself. They seem to be unreasonable with player requests, confusing and tricky with their bonus terms, and do things like this. Collar the player as far as can be justified. If I didn't sound harsh enough to start with, it could be to do with being personally attacked every time I have said anything negative about DSI after the last downgrade. :\

**pretentiousGuy** · 11-26-18, 01:57 AM

Originally posted by MikeTizzy

If u were gonna play and deposit with such big money, why did u not go with a pro book like BookMaker or Heritage or Pinnacle??? BetDsi is not with BM anymore and that's a sign. And they were never a pro book to begin with.

That doesn't belong with those other two.

**HedgeHog** · 11-26-18, 06:54 AM

Originally posted by Optional

That's not really an equivalency.

It's the same as a $1500 depositor being reduced to $50 bets after taking a bonus.

Which I would say the same thing about.

Both situations are annoying and would drive me to leave the book once done, but DSI have not collared the guy so hard we can jump up and down and say that's patently unfair.

The OPs problem is more that he didn't understand the bonus terms. Which is a whole other issue there.

That said, I would not go near BetDSI myself. They seem to be unreasonable with player requests, confusing and tricky with their bonus terms, and do things like this. Collar the player as far as can be justified. If I didn't sound harsh enough to start with, it could be to do with being personally attacked every time I have said anything negative about DSI after the last downgrade. :\

So taking your $1500 deposit example and assuming a 100% bonus with a 15x RO on all, $45,000 needs to be wagered. And you're ok with a Book forcing the player to complete this task with $50 wagers ??? I'm not and I would hope SBR would take a stance against Books that severely drop limits after a deposit.

**Grumsi** · 11-26-18, 07:56 AM

Lowering wage limits after client took a bonus is a criminal activity. We as players should fight against these criminal actions, because those actions are becoming industy's standard nowadays. If a book do this, rating should go down immediately, no questions asked.

**Optional** · 11-26-18, 09:12 AM

Originally posted by HedgeHog

So taking your $1500 deposit example and assuming a 100% bonus with a 15x RO on all, $45,000 needs to be wagered. And you're ok with a Book forcing the player to complete this task with $50 wagers ??? I'm not and I would hope SBR would take a stance against Books that severely drop limits after a deposit.

I wouldn't say I am alright with it. I think the deal sucks and I think DSI kind of suck these days too.

But the guy is asking for help. DSI know the game. I just don't think they have limited him past the point completing the rollover is impossible. Which has been pretty much the standard test in these sort of things. So I don't see that as a viable argument angle to convince them there.

I do think they should allow him to cancel the bonuses he hasn't touched yet at least.

I'm sorry to sound so negative but from all we have seen from DSI since the split with BM I just don't see complaining getting him very far in this instance. I'm pretty sure they will just stand their ground.

He's welcome to submit a complaint form and try still but I think he's better to just get on with hedging it out if he has the funds to manage that.

**milwaukee mike** · 11-26-18, 09:54 AM

Originally posted by Optional

I wouldn't say I am alright with it. I think the deal sucks and I think DSI kind of suck these days too.

But the guy is asking for help. DSI know the game. I just don't think they have limited him past the point completing the rollover is impossible. Which has been pretty much the standard test in these sort of things. So I don't see that as a viable argument angle to convince them there.

I do think they should allow him to cancel the bonuses he hasn't touched yet at least.

I'm sorry to sound so negative but from all we have seen from DSI since the split with BM I just don't see complaining getting him very far in this instance. I'm pretty sure they will just stand their ground.

He's welcome to submit a complaint form and try still but I think he's better to just get on with hedging it out if he has the funds to manage that.

the way their bonus funds are set up (in a separate "bonus balance"), he should be able to cancel them whether or not he touched them.

it's unfair to expect someone to make bets they wouldn't otherwise make (hedging it out and losing juice) just to clear an unfair bonus requirement... same thing happened to me and now i have a huge rollover with $50 limits, total waste of my time the last few months making a ton of bets and i still am nowhere close

**Optional** · 11-26-18, 10:23 AM

Originally posted by dotheScarn

I deposited via BTC.

The biggest bet I had placed was 6k, but I do not believe my account was limited in any way before they slashed my limits to 500.

I'm not bonus scalping. I'm not even sure how it would be possible with rollover requirements as bad as this.

One of the bonuses has not been bet with at all, another bonus is at 1% rollover and I believe all of the bets that have been made with that bonus money have won. Those 2 bonuses account for $190k of my remaining rollover and since they have basically not been touched it is extremely frustrating that BetDSI won't just cancel them for me and allow me to withdraw after they slashed my limits.

You may as well submit a sportsbook complaint form and see if a dispute agent thinks they can get anywhere for you.

Originally posted by milwaukee mike

the way their bonus funds are set up (in a separate "bonus balance"), he should be able to cancel them whether or not he touched them.

it's unfair to expect someone to make bets they wouldn't otherwise make (hedging it out and losing juice) just to clear an unfair bonus requirement... same thing happened to me and now i have a huge rollover with $50 limits, total waste of my time the last few months making a ton of bets and i still am nowhere close

I agree it seems ethically questionable.

And whilst I also think over use of limiting for player management is a bad thing, the catch22 is that if books did not have the option to limit anyone who has taken a bonus, they'd be heavily targeted with multi accounts from bettors who are used to being limited/booted. Just make a new account and they cant limit me until I clear this bonus.

The best answer in cases like this one and yours is for books to give you the option to give up the bonus. Would you have done that if it was offered at the time?

**dotheScarn** · 11-26-18, 11:10 AM

Thanks for all the input. I did file a complaint with SBR on 11/24, but have not heard anything back yet. How long does it typically take to get a response?

**Grumsi** · 11-26-18, 11:13 AM

Originally posted by Optional

You may as well submit a sportsbook complaint form and see if a dispute agent thinks they can get anywhere for you.

I agree it seems ethically questionable.

And whilst I also think over use of limiting for player management is a bad thing, the catch22 is that if books did not have the option to limit anyone who has taken a bonus, they'd be heavily targeted with multi accounts from bettors who are used to being limited/booted. Just make a new account and they cant limit me until I clear this bonus.

The best answer in cases like this one and yours is for books to give you the option to give up the bonus. Would you have done that if it was offered at the time?

Therefore the book should investigate if they want to give bonus to a client first, before the first bets, or if they suspect the account is suspicious and they can just refuse to give bonus and block the account. We should not allow books to freeroll players like this, ask yourself how many non multi accounts were limited to peanuts after eagerly accepting first deposit bonus, thinking they make a good deal?

**milwaukee mike** · 11-26-18, 11:15 AM

Originally posted by Optional

You may as well submit a sportsbook complaint form and see if a dispute agent thinks they can get anywhere for you.

I agree it seems ethically questionable.

And whilst I also think over use of limiting for player management is a bad thing, the catch22 is that if books did not have the option to limit anyone who has taken a bonus, they'd be heavily targeted with multi accounts from bettors who are used to being limited/booted. Just make a new account and they cant limit me until I clear this bonus.

The best answer in cases like this one and yours is for books to give you the option to give up the bonus. Would you have done that if it was offered at the time?

absolutely

i never would've even deposited and taken a bonus if they didn't email me about it... and once my limits were $50 why even bet? i wouldn't play there with $50 limits or $10,000 limits if there was no bonus involved

**Optional** · 11-26-18, 11:43 AM

Originally posted by Grumsi

Therefore the book should investigate if they want to give bonus to a client first, before the first bets, or if they suspect the account is suspicious and they can just refuse to give bonus and block the account. We should not allow books to freeroll players like this, ask yourself how many non multi accounts were limited to peanuts after eagerly accepting first deposit bonus, thinking they make a good deal?

I don't know if that is feasible. Investigating every new account who takes a bonus.

Plus they don't know what a person is betting before they play.

The worst cases are where someone wins big early with the bonus and then gets limited.

I don't even have a good solution for the issue I can think of. Short of books not being allowed to use different limits for different players at all.

But that's as useful as wishing for world peace. As regulation takes over, books limit faster and more often than offshores.

It really is a catch22.

**scottgodson1985** · 11-26-18, 12:04 PM

dsi is worst of the worst, there sbr rating shows it

**Grumsi** · 11-26-18, 12:13 PM

Originally posted by Optional

I don't know if that is feasible. Investigating every new account who takes a bonus.

Plus they don't know what a person is betting before they play.

The worst cases are where someone wins big early with the bonus and then gets limited.

I don't even have a good solution for the issue I can think of. Short of books not being allowed to use different limits for different players at all.

But that's as useful as wishing for world peace. As regulation takes over, books limit faster and more often than offshores.

It really is a catch22.

Come on, we all know what they are doing. They want to get rid of that 1% who may win, if an account is marked as potentially long term winner they will limit it to peanuts as soon as possible. On top of that, they want to make life as difficult as possible for him, because he may be a winner and that is the biggest sin possible in this Industry.

They are making huge money this way, and we are losing huge money that way. If you are just addicted gambler who is betting on bad odds, then you are welcome to open 1000 new accounts if you want, no questions asked, no f problem. Problem arise when you catch a good odd, specially if you catch that odd one time too many. Books are scammers and criminals, and we should be investigating them and not the other way around.

**tercja5** · 11-26-18, 12:38 PM

also when I played BETdsi I had to roll up 31000 thousand dollars I have reduced my limit to $ 50 ........ you soon do the same thing ... you will still have a few months rolled and in the end 99% will not pay out the book D- go F

**Wohlford** · 11-26-18, 01:03 PM

Originally posted by Optional

If they refuse to let you out of the bonus, you might just have to bet the other side at another book if you want to clear it fast.

$500 is not really considered an unreasonable limit. 30 bets based on your 15k deposits.

BS. A book should receive a strike for altering player limits during a rollover, especially if they refuse to just release you from rollover and refund your money.

If this doesn't hurt betDSI's rating, then the rating system we have here is pretty bad.

**HedgeHog** · 11-26-18, 05:33 PM

Just because it's possible to complete a large rollover with $50 bets doesn't mean it's acceptable to make the player do it. Surprised a supposed player's advocate site doesn't get the concept of bait and switch bonus offers. Reducing limits after a deposit for bonus violates the agreement between Book and player. The original contract is no longer valid at that point.

**Wohlford** · 11-26-18, 06:24 PM

[Delete]

**dotheScarn** · 11-26-18, 07:11 PM

Update- I tried to place some bets NBA spread bets tonight to start clearing my massive rollover. My limits are now $151. This is so obscenely unethical.

**Wohlford** · 11-26-18, 07:19 PM

Originally posted by dotheScarn

Update- I tried to place some bets NBA spread bets tonight to start clearing my massive rollover. My limits are now $151. This is so obscenely unethical.

Don't worry friend. Just take Optional's advice and bet the other side blindly at another sportsbook. Should only cost you about $12k in vigorish to get your money back. With great advice like that, don't let anyone tell you that SBR doesn't have your back.

**HedgeHog** · 11-26-18, 07:34 PM

Originally posted by dotheScarn

Update- I tried to place some bets NBA spread bets tonight to start clearing my massive rollover. My limits are now $151. This is so obscenely unethical.

$151 is such an odd figure for betting limits. What were the bets you made?

**terpkeg** · 11-26-18, 08:03 PM

If limits are slashed during rollover, the money must be released. Making an argument to the contrary is ridiculous. Betting limits are an integral component in decision to accept a rollover. The book obviously cannot be trusted at all. Rating should be a D-, just short of complete scam. SBR just upgraded them three weeks ago. This should be corrected.

**consensusontap** · 11-26-18, 08:26 PM

If you had seen my post few weeks back I was giving play by play on how they treated my bonus! As soon as they started seeing me lose they rolled funds on over but while I was up big they made excuse after excuse! Not to bash but DO NOT DEPOSIT THERE if you going for bonuses.. end of story!

**HedgeHog** · 11-26-18, 09:10 PM

disregard

**dark star** · 11-26-18, 09:28 PM

No good can come of this...