Betonline cancelling MLB wager on a "bad line" when it wasn't one!

**captrobey** · 06-15-18, 07:35 PM

Originally posted by dlowilly

It always amuses me when people defend BetOnline

Also, if there is any dispute, it will always go in favor of BetOnline.

Betonline was the sportsbook the Player was using when this happened. But there are several Books that use the exact same place . Thios is not Betonlines personal Casino. Youwager, Betus , and others use the same one. I noticed this awhile back when i went after playing live at Youwager to another Live casino and saw the same person. I think this is a place that just contracts with books and gets a cut of the losses which is why crap happens in there. I blocked them all because i got sick of watching the dealer get a face card 80-90% of the time .

**captrobey** · 06-15-18, 07:41 PM

As for this well he did admit he knew it was a bad line. If he never said that i wonder how this thread would have went. I since blocking the Casinos i when no games are going on try to round something off by betting something live that looks good to me. If i were to bet a game and gave myself worse odds by a mistake they made because i did not realize it- would they come back and refund me because the line was still bad?

But no matter what you think taking his money from the prior bet is wrong. How many i wonder did they do that to?

**Optional** · 06-15-18, 11:53 PM

Originally posted by captrobey

How many i wonder did they do that to?

It was almost definitely a local issue on his end that we have seen before, and no one else was affected.

If it was an innocent situation on his part, as it sounds from his original posts, then he should be paid. If the book holds out on this, it will be because they believe he did it on purpose.

**RemRoos** · 06-16-18, 11:13 PM

Originally posted by Optional

You can send in a Sportsbook Complaint form if you would like SBR to look at it.

If you choose to knowingly take a shot at a book, particularity the offshores who operate on reputation instead regulation, you take the risk of being treated like a cheat though. Look in the mirror to see who is to blame for your problem.

I just submitted a complaint! Curious to see how this ends.

**milwaukee mike** · 06-17-18, 06:45 AM

Originally posted by captrobey

As for this well he did admit he knew it was a bad line. If he never said that i wonder how this thread would have went. I since blocking the Casinos i when no games are going on try to round something off by betting something live that looks good to me. If i were to bet a game and gave myself worse odds by a mistake they made because i did not realize it- would they come back and refund me because the line was still bad?

But no matter what you think taking his money from the prior bet is wrong. How many i wonder did they do that to?

all goes back to what the situation was at the time of that original bet... we don't know for sure how fresh or stale that line was at that time

if it was the same line everywhere, as claimed, then why bet $1000 at betonline live where there is no rebate, versus placing it at 5dimes with a $30 rebate, bookmaker with betpoints, etc

OP admitted to betting it again when it got more stale so it's certainly not out of the realm of possibility that it was stale with the first bet too

**RemRoos** · 06-17-18, 04:51 PM

Originally posted by milwaukee mike

all goes back to what the situation was at the time of that original bet... we don't know for sure how fresh or stale that line was at that time

if it was the same line everywhere, as claimed, then why bet $1000 at betonline live where there is no rebate, versus placing it at 5dimes with a $30 rebate, bookmaker with betpoints, etc

OP admitted to betting it again when it got more stale so it's certainly not out of the realm of possibility that it was stale with the first bet too

5dimes has limited me to pennies and Bookmaker/Betcris don't give betpoints to European customers. And I dont know about 5dimes, but at least Bookmaker/Betcris don't offer odds as the game is going on (only in between innings). So at that point the choice of me was between 10bet, Pinnacle and Betonline and then I chose the slightly better odds. But only a few cents better, I believe odds on Pinnacle and 10bet were around -130

**milwaukee mike** · 06-18-18, 09:05 AM

Originally posted by RemRoos

5dimes has limited me to pennies and Bookmaker/Betcris don't give betpoints to European customers. And I dont know about 5dimes, but at least Bookmaker/Betcris don't offer odds as the game is going on (only in between innings). So at that point the choice of me was between 10bet, Pinnacle and Betonline and then I chose the slightly better odds. But only a few cents better, I believe odds on Pinnacle and 10bet were around -130

makes sense... usually people making $1000 live bets are pretty sharp so that's why i got the sense the odds might be good

**RemRoos** · 06-21-18, 05:37 PM

SBR, did you speak to Betonline yet about my complaint?

It's been 5 days since I submitted it on your website. Any update yet?

**dealer wins** · 06-21-18, 05:48 PM

You still believe you have a case lol

**downsouth** · 06-21-18, 10:53 PM

IF the initial -125 wasn't stale then it should be paid for the initial bet regardless of the follow-up bets being shots.

Pay him his dime and ask him to move along if it bothers them enough. No book has the right to void legitimate winning wagers in order to teach the player a lesson for some other dumbass thing they did.

**RemRoos** · 06-26-18, 08:40 PM

Originally posted by Optional

It was almost definitely a local issue on his end that we have seen before, and no one else was affected.

If it was an innocent situation on his part, as it sounds from his original posts, then he should be paid. If the book holds out on this, it will be because they believe he did it on purpose.

Hi Optional!

Do you know how long it will take before I will hear anything back about my submitted complaint? I believe it's now 11 days since I filed it.

**Optional** · 06-26-18, 11:35 PM

Originally posted by RemRoos

Hi Optional!

Do you know how long it will take before I will hear anything back about my submitted complaint? I believe it's now 11 days since I filed it.

I don't handle BOL complaints myself but if you reply to the confirmation email you got after submitting it goes directly to my manager who allocates them.

**RemRoos** · 06-29-18, 10:37 AM

Originally posted by Optional

I don't handle BOL complaints myself but if you reply to the confirmation email you got after submitting it goes directly to my manager who allocates them.

Already did that a couple of days ago, but will do it again now!

**sNoWmAn2169** · 06-29-18, 11:42 AM

Offshore books are crooked and gamblers are greedy! The blame must be spread out. If we were keeping a tally, I wonder who has taken more shots at who...

**RemRoos** · 08-01-18, 11:13 PM

SBR, still haven't heard anything back about this complaint and it has been 7 weeks now! No email received....did you speak to BOL about this one or not?

**bubba** · 08-01-18, 11:34 PM

Just because they dont go around cancelling wagers left and right all the time, does not mean its ok to cancel wagers here and there. Every case needs to be looked at mostly on its own merit. I am not saying this is justified or not (im too lazy to read right now) but just because they are betonline and a top out for US players, and always appear honest, does not mean cancelling a wager (even if its 1 in 1000 or 10,000 wagers) is automatically justified.

**bubba** · 08-01-18, 11:40 PM

now i realize it is the same person with 2 different threads. hmmmmm, maybe you should at least play elsewhere? it appears betonline does not want your live action and you know that and push the envelope. I am not saying they are right or wrong.

**RemRoos** · 08-02-18, 09:37 AM

Originally posted by bubba

now i realize it is the same person with 2 different threads. hmmmmm, maybe you should at least play elsewhere? it appears betonline does not want your live action and you know that and push the envelope. I am not saying they are right or wrong.

Yes it's true this happened twice in 3 weeks, but before that for sure 200 bets were placed without any problems. Are you saying they even pick on customers they don't like individually? That would be even worse than a random void here and there.

**bubba** · 08-02-18, 11:18 AM

Originally posted by RemRoos

Yes it's true this happened twice in 3 weeks, but before that for sure 200 bets were placed without any problems. Are you saying they even pick on customers they don't like individually? That would be even worse than a random void here and there.

Im not defending them, but fool me once, shame on you. fool me twice, shame on me. You know they will occasionally cancel your wagers without properly notifying/or explaining. Is it actions of an A rated book? hell no. but now at least you know.......

**jbayko** · 08-02-18, 12:39 PM

I think ithe fact that you didn’t mention the 1st occurrence in your 2nd post indicates that you might know you’ve been taking shots and don’t want to call attention to that.

I’m not saying that’s definitely what you were doing as it could have been an innocent omission, but it is slightly suspicious. We routinely see people coming in here who are clearly in the wrong and are trying to use SBR to gain some leverage. All we have to go on is what information people report / choose to leave out.

**RemRoos** · 08-02-18, 05:00 PM

Originally posted by jbayko

I think ithe fact that you didn’t mention the 1st occurrence in your 2nd post indicates that you might know you’ve been taking shots and don’t want to call attention to that.

I’m not saying that’s definitely what you were doing as it could have been an innocent omission, but it is slightly suspicious. We routinely see people coming in here who are clearly in the wrong and are trying to use SBR to gain some leverage. All we have to go on is what information people report / choose to leave out.

In the other thread I did not mention the previous thread, because it has no relevance at all and it would only complicate things for no reason. As I said, I have placed 200 bets or more without problems before.
On the other thread BOL admitted that the fair odds should have been -350 instead of -240. That is not so far off that you can call it taking a shot.