Nitrogen sports freezes account

[NewYork8585]

Nitrogen Sports just froze my account when I tried to make a withdrawal. I live in New York but have been in NJ for work the last 3 weeks and have made over 9 deposits and bet on multiple games since I've been here, but all of the sudden when I want to make a withdrawal I get a message that my account is frozen and that I can try to log in again when I'm back in NY. Please use this Sportsbook with caution as this is a major red flag. I will update.

[NewYork8585]

This is the message I get from them. We all know this is bullshit.

I hope this ticket finds you well.
I am contacting you after reviewing your most recent withdrawal request. It appears your account is being accessed from a location that does not show up in your account history.

To ensure that there has not been a security breach, we would ask that you log in to your account from a previously known location. I do apologize for any inconvenience, but our users' account security is a top priority at Nitrogen, which I'm sure you can appreciate.

Thanks for your cooperation, and enjoy the rest of your day!

Best regards,

[Optional]

Have you tried replying that you are at the same location as you were when you made the last 9 deposits so it is a 'known location' you have used before?

It's probably a sensible security measure at a book that doesnt collect ID but agree if you have made that many deposits from the location it sounds a bit silly.

If you can't get anywhere with them feel free to shoot in a sportsbook complaint form and maybe SBR can assist.

[Foxx]

Relax man. Maybe a little over the top because it's state to state and just over the bridge, but hardly anything to be up in arms about. If anything, it is a good thing they take security seriously.

[NewYork8585]

Relax man. Maybe a little over the top because it's state to state and just over the bridge, but hardly anything to be up in arms about. If anything, it is a good thing they take security seriously.

It's not over the top, because they only froze my account when I tried to withdraw, I literally two deposits yesterday alone from New Jersey; not to mention its bitcoins, I'm not going to be back to New York for another two weeks, what if the bitcoin price significantly drops?

[NewYork8585]

Have you tried replying that you are at the same location as you were when you made the last 9 deposits so it is a 'known location' you have used before?

It's probably a sensible security measure at a book that doesnt collect ID but agree if you have made that many deposits from the location it sounds a bit silly.

If you can't get anywhere with them feel free to shoot in a sportsbook complaint form and maybe SBR can assist.

I have. I even emailed them my ID to prove that it's me. No reply yet.

[NewYork8585]

I'm sorry, I made 3 deposits yesterday.


7 June 11:36pm Withdraw -0.40000000 Cancelled
7 June 8:56pm Deposit +0.14700000 Confirmed
7 June 6:31pm Deposit +0.16000000 Confirmed
7 June 12:11pm Deposit +0.22981824 Confirmed
5 June 10:06pm Deposit +0.15400000 Confirmed
3 June 10:46pm Withdraw -1.00000000 Completed
3 June 7:39pm Withdraw -0.43000000 Completed
3 June 3:11pm Deposit +0.20700000 Confirmed
3 June 9:50am Deposit +0.36000000 Confirmed
2 June 5:22pm Deposit +0.09495993 Confirmed
2 June 6:41am Withdraw -0.15000000 Completed
1 June 10:25pm Withdraw

[BrickJames]

I'm sorry, I made 3 deposits yesterday.


7 June 11:36pm Withdraw -0.40000000 Cancelled
7 June 8:56pm Deposit +0.14700000 Confirmed
7 June 6:31pm Deposit +0.16000000 Confirmed
7 June 12:11pm Deposit +0.22981824 Confirmed
5 June 10:06pm Deposit +0.15400000 Confirmed
3 June 10:46pm Withdraw -1.00000000 Completed
3 June 7:39pm Withdraw -0.43000000 Completed
3 June 3:11pm Deposit +0.20700000 Confirmed
3 June 9:50am Deposit +0.36000000 Confirmed
2 June 5:22pm Deposit +0.09495993 Confirmed
2 June 6:41am Withdraw -0.15000000 Completed
1 June 10:25pm Withdraw

This guy makes more withdrawals and deposits than a fukking bank teller!

[NewYork8585]

This guy makes more withdrawals and deposits than a fukking bank teller!

Well that's why I like bitcoin books

[Foxx]

It's not over the top, because they only froze my account when I tried to withdraw, I literally two deposits yesterday alone from New Jersey; not to mention its bitcoins, I'm not going to be back to New York for another two weeks, what if the bitcoin price significantly drops?

No worries. I was saying seems like Nitrogen is being over the top not you. You get it sorted out yet?

[DroopyDog]

This is no need for caution. You should appreciate this measure... It would not be hard to imagine you coming here to complain if they allowed a withdraw that you didnt authorize to an unknown IP... you would be yelling what kind of security do they have


My advice, as I had this happen to me before

Add 2fa on nitro if you havent already, and email them from your registered email address, stating that you appreciate the security, but you have 2fa, and you are emailing from your registered email, and to allow the withdrawal to go through


I did this, and i never had the issue pop up again

[jjgold]

good security

relax guy

[PowerMoves]

Well that's why I like bitcoin books

What are the other good Bitcoin books?

[evo34]

What are the other good Bitcoin books?

Fairlay

[SportsMushroom]

this guy has a point

where was this security measure when he was depositing?

it could have been somebody else depositing and emptying his wallet


when it only hurts the player but profits the book i.e. depositing. no security measures

when it hurts the book but profits the player ie withdrawals, they make things difficult and make it seem like they are doing it out of concern, but there is a good chance they are doing it to delay payment and/or discourage withdrawals


if they honestly cared about the safety of the customers money they would have the same procedure on deposits as well

[evo34]

this guy has a point

where was this security measure when he was depositing?

it could have been somebody else depositing and emptying his wallet


when it only hurts the player but profits the book i.e. depositing. no security measures

when it hurts the book but profits the player ie withdrawals, they make things difficult and make it seem like they are doing it out of concern, but there is a good chance they are doing it to delay payment and/or discourage withdrawals


if they honestly cared about the safety of the customers money they would have the same procedure on deposits as well

Not following. If funds accidentally show up in my account, how is that a security risk to me?

[themike78]

this guy has a point

where was this security measure when he was depositing?

it could have been somebody else depositing and emptying his wallet


when it only hurts the player but profits the book i.e. depositing. no security measures

when it hurts the book but profits the player ie withdrawals, they make things difficult and make it seem like they are doing it out of concern, but there is a good chance they are doing it to delay payment and/or discourage withdrawals


if they honestly cared about the safety of the customers money they would have the same procedure on deposits as well

C'mon. Seriously who deposits into someone else's account and how would that hurt the player? Trust me nitrogen is not trying to slowpay. It's good they have this security in place. It does look suspicious if you are trying to withdraw from a different location. Deposit in someone else's account LOL. I wish someone would do that to me.

[jjgold]

people post from all different IP's especially if you travel

[SportsMushroom]

Not following. If funds accidentally show up in my account, how is that a security risk to me?

C'mon. Seriously who deposits into someone else's account and how would that hurt the player? Trust me nitrogen is not trying to slowpay. It's good they have this security in place. It does look suspicious if you are trying to withdraw from a different location. Deposit in someone else's account LOL. I wish someone would do that to me.

well there have been cases where sportsbook accounts were hacked and the players funds gambled away

also if player has his payment info on file the third party can deposit and waste someones bitcoin

[ewalk11]

I am going through this too. They froze my account on 7/11 and they told this was because I needed 2 point authorization on my account, and I needed to remove my vpn.

I did both of these things, and the freeze was removed. Then 1 day later on 7/14/2017 it is back up. This time I have not received a response, and no one is paying attention to me.

All I know is they are having serious problem right now and it is starting to look like an exit scam. It may not be , but it definilty looks this way. Read this article here:

https://www.sportsbookreview.com/sports-betting-news/update-nitrogen-sports-maintenance-80190/

This is the excuse they are giving. I will keep you all posted, but before I go one last thing. The second freeze on my account did not happen until I tried to withdraw my balance. Keep in mind that I am not using a vpn service, and I have my double authentication added on to my account. The first time they told me they froze my account to protect me. Lets see what they say this time as there is no way a hacker could be stealing my money as I have double authentication turned on.

Hope this works out for you

[ewalk11]

Look at this post. He is not lying this is happening to everyone. IF you have money there try logging into your account and taking it out. Good luck with that too! Or log into your account and read the message boards on the online forum. Everyone is complaining. DON't DEPOSIT MONEY THERE UNTIL YOU VERIFY YOU CAN WITHDRAW WHAT YOU HAVE FIRST.

READ THIS: https://www.sportsbookreview.com/spo...tenance-80190/

[evo34]

Calm down. First off, you have what, $200 at stake here? Secondly, of course they have shut down all payouts. They allowed users to past-post at will for a period of time, and it will take time to sort that out.

Not defending Nitrogen for making such a ridiculous mistake, but this is no way looks like an "exit scam."

[RonPaul2008]

I don't think they have shut down ALL payouts. I received one this morning from a request late last night.

[themike78]

Don't listen to this guy. I got a payout today that took 1 hour. Obviously it's an issue with him. He probably bet on games that were already finished. Payouts were delayed yesterday but a lot of people are reporting getting paid, myself included. As a matter of fact I just made another deposit there a half hour ago.

[BigOrange]

Look at this post. He is not lying this is happening to everyone. IF you have money there try logging into your account and taking it out. Good luck with that too! Or log into your account and read the message boards on the online forum. Everyone is complaining. DON't DEPOSIT MONEY THERE UNTIL YOU VERIFY YOU CAN WITHDRAW WHAT YOU HAVE FIRST.



READ THIS: https://www.sportsbookreview.com/spo...tenance-80190/

We are waiting on you to post your bets with the time stamps to show you weren't past posting. We have seen from two long time members here that they were paid today.

[ewalk11]

If you work with nitrogen sports can you address my issue. My account has been locked for 3 days now off an off. I added double authentication to avoid this, and it happen again. My vpn is off to.

This only happens when I attempt to withdraw my funds. Please remove the hold on my account otherwise my only weapon is to tell the world my story. I have been ignored by your support department. I have been ignored by your online system on your website. This is a long shot as I would be surprised it you actually pay attention to these threads.

Can you please fix my account. I just want freeze removed, and I will go away.

thank you. my account "umsloan@yahoo.com"

[BigOrange]

I don't work for Nitrogen but your urgency leads me to believe that you were of the Phucks that past posted games and you're trying to steal from them. If you aren't I will sincerely apologize but you will need to post the wagers with the time stamps before anyone here is going to believe anything you say.

[littlekona]

This exact thing happened to me as I travel for work...they sent same message I had to send them a IP address which I use frequently which I did and all was cleared up in 1 hour...good security I don't mind one bit...the only thing that was strange is I use 2 factor

[RonPaul2008]

I'm waiting over 21 hours on my payout and i'm getting very nervous. Praying it get sent before the 24 hour mark.

[RonPaul2008]

Over 25 hours now and still waiting with no time frame.

[pilebuck13]

Over 25 hours now and still waiting with no time frame.

Fuk

[BigOrange]

RonPaul you posted that you received a payment yesterday. Did you make two withdrawals and only one of them has come through so far?

[BrickJames]

I'm guessing OP got paid

[RonPaul2008]

RonPaul you posted that you received a payment yesterday. Did you make two withdrawals and only one of them has come through so far?

I had one from the night before that got paid. I only requested like 1/6th of my balance as I figured there was a better chance of getting it. Requested another a few hours after receiving the first and i've been waiting over 30 hours now.

[BigOrange]

That sucks Ron. I hope you get paid soon. I imagine that they are spending a ton of man hours going through all of the accounts checking for past posting before they pay out.