giving bet911.com a chance

[mbynwa]

To be honest Carl i see Bet911 as a fine bottle of wine. Yes it may be more expensive but it is worth the extra cost. I have played at a number of books and i have never received the level of service that i have received from you. The withdrawal fees are worth paying knowing that i will get superior service from you.

[Cferrat]

To be honest Carl i see Bet911 as a fine bottle of wine. Yes it may be more expensive but it is worth the extra cost. I have played at a number of books and i have never received the level of service that i have received from you. The withdrawal fees are worth paying knowing that i will get superior service from you.

Well I am glad to hear that you can appreciate the value of real quality service and I am glad to have you here with us as another happy customer

[dark star]

To be honest Carl i see Bet911 as a fine bottle of wine. Yes it may be more expensive but it is worth the extra cost. I have played at a number of books and i have never received the level of service that i have received from you. The withdrawal fees are worth paying knowing that i will get superior service from you.

What fees are we talking about here?

[Cferrat]

What fees are we talking about here?

He's referring to a $50 charge for a payout of $1500 via Moneybookers, he recieved one free and then paid for the other two in a 30 Day period, not a bad deal because he's paying $100 for three $4500 in transfers.

[dark star]

Gotcha

[Cferrat]

Gotcha

You play at Bet911, don't you?

[mbynwa]

He's referring to a $50 charge for a payout of $1500 via Moneybookers, he recieved one free and then paid for the other two in a 30 Day period, not a bad deal because he's paying $100 for three $4500 in transfers.

Carl is correct. Obviously it is my choice to pay the $50 fee, again using my comparison of another book is use Matchbook. It would have cost me $157 to deposit into Matchbook. So again the fees are fair, and it wouldn't put me off using Bet911 at all.

[jozef88]

www.bet911.com/Incentives/bonus.html


Take a look at these great offers and then you can look at these......

www.bet911.com/Incentives/promotions.html you will be pleasantly pleased!

hey man, great links...
do you have some more?

[Cferrat]

Carl is correct. Obviously it is my choice to pay the $50 fee, again using my comparison of another book is use Matchbook. It would have cost me $157 to deposit into Matchbook. So again the fees are fair, and it wouldn't put me off using Bet911 at all.

I consider that there are three things that are indispensible in this industry, copatible lines, good service and fast payouts. If you have that you are doing well and we do.

[xyz]

Carl, for baseball moneyline wagers on bet911, is there a way to specify between action or listed starting pitchers must pitch? Thanks for your help.

[Chopsticks]

Carl, for baseball moneyline wagers on bet911, is there a way to specify between action or listed starting pitchers must pitch? Thanks for your help.

I'm not Carl, but here goes:
To select "Listed Pitcher" instead of Action goes, you have to look at the top of the page for baseball lines. You will see the following:

"When selecting Moneyline, set Pitcher Play as:" And then there is a dropdown menu where you can select AG, TP, LP and PT. When you select LP (Listed Pitchers) the bet slip will clearly indicate that you have selected listet pitchers.

Note that you will have to do this for the league you select. If you want to bet on a AL match, then you have to make the pitcher play selection under American League and not (!) National League. Give it a dry run and you will see.

[xyz]

Thanks for the help, Chopsticks. What are the meanings for AG, TP, and PT?

[Chopsticks]

Thanks for the help, Chopsticks. What are the meanings for AG, TP, and PT?

I can't say that I am 100% sure about TP and PT, but I think they are Team vs Pitcher and Pitcher vs Team. I.e. You want to bet on Toronto, Halladay is pitching for them -- you select PT, which I assume is Pitcher vs team, then your wager will have action irregardless of who is pitching for the other team --- as long as Halladay pitches for Toronto.

Action goes - AG - is used if you want to wager on the match and don't care who is pitching. Both pitchers can be changed but your wager will still have action.

[donkdown]

To be honest Carl i see Bet911 as a fine bottle of wine. Yes it may be more expensive but it is worth the extra cost. I have played at a number of books and i have never received the level of service that i have received from you. The withdrawal fees are worth paying knowing that i will get superior service from you.

really what year is the wine?

[Cferrat]

Carl, for baseball moneyline wagers on bet911, is there a way to specify between action or listed starting pitchers must pitch? Thanks for your help.

Sure when you place the wager you have four options
1. AP which is action ( listing no pitchers.)
2. LP listed pitchers ( listing both pitchers.)
3. PT pitcher against the team ( is the home pitcher.)
4. TP team against the pitcher ( is the visting pitcher.)
Hope that this answers your question

[donkdown]

got 750 more Yesterday as said

[Cferrat]

Sure when you place the wager you have four options
1. AP which is action ( listing no pitchers.)
2. LP listed pitchers ( listing both pitchers.)
3. PT pitcher against the team ( is the home pitcher.)
4. TP team against the pitcher ( is the visting pitcher.)
Hope that this answers your question

Sorry a mistype its AG for action not AP

[mbynwa]

Received another $1500, requested yesterday was tld it would be paid before 6pm ET time, received about 2pm ET.

[themajormt]

Carl, any Agents in NY?

[themajormt]

Feel free to call me on the number I gave you before... I tried to PM you but I couldnt.

[Cferrat]

Feel free to call me on the number I gave you before... I tried to PM you but I couldnt.

We do have an agent in the New York area and I would be glad to have him contact you, just go to our website and come in on the live chat and that we we can talk about it further.

[donkdown]

I have requested for 2 1500 checks to be sent to me via fedex one free other 50.00 I will keep everyonje updated on this as checks take 7-10 days to arrive. thanks and Good Luck to all

[Cferrat]

Feel free to call me on the number I gave you before... I tried to PM you but I couldnt.

Hey looking forward to hearing from you today!

[themajormt]

After talking to Carl on a few things I am going to give Bet911 a chance myself...

I will post anything relevant!

Thanks Carl

[Chopsticks]

After talking to Carl on a few things I am going to give Bet911 a chance myself...

I can understand that! Carl seems like a great guy. When he tells you good luck and says he hopes my next transaction will be a payout -- you can actually believe that he means it -- unlike when other bookies do so with a standarized reply to anything you ask. I really hope bet911 makes money on juice/fees and not gambling themselves that bettors will lose. Also the small things, like him asking me what I think about their service and actually seem to care about my respone.. and how he remembered at the top of his head that I am a european when somebody asked details about me earlier in this thread. Very much in touch with the customer!

I wish them success, but at the same time I know that success (i.e. a lot of players) will make it harder for them to provide the level of service they are providing right now.

Anyway -- I am still in there. Not much to report as I haven't made any withdrawals since that $1.5k. Site works good, odds are good. In fact I took NY Mets at +200 earlier. I didn't realize that this line was pretty good until I chatted with a friend about it and told me it seemed higher than it should be. Went back to check and it was cut to maybe +285 (around there). Haven't received any messages telling me the bet will be cancelled, so hoping the bet will be honored! (I am not crazy for betting on the Mets, right?)

[Cferrat]

I have requested for 2 1500 checks to be sent to me via fedex one free other 50.00 I will keep everyonje updated on this as checks take 7-10 days to arrive. thanks and Good Luck to all

I would like to inform all the posters as to a problem that we are having with donkdown and his wife, they came in and played making two deposits for a total of $1700 and they won a good amount, so they asked for payout via Moneygram and we sent the first one for the amount of $750, which they picked up no problem, so the next day we send another for $750 and it seems that the person to whom the Moneygram was sent (the account holder) could not pick it up because that person was black listed with Moneygram, ok so we went and resent it to them via Western union and that went fine, so we sent another for $750 on the following day and we were late in getting them the MTCN by a few hours which turned out to be a big problem with them, anyway they have been a problem to all our clerks and CS personnel as well as myself, we treat everyone with respect and courtesy here but when a player starts to bad mouth our employees, we won't stand for that. We decided to send them their funds via Fedex in the form of a cashiers checks rather than to continue to have problems with them, we have now sent another $750 in a check and will send them the remainder of their balance in the same way, Let me make sure that you all understand that all these transactions have been since July 9th and that we have made an effort to work with them and it has been to no avail, now they are very upset that we are sending them cashiers checks but as you can see above, he was in agreement that we send them the funds that way since he posted that he has requested them and they are being sent. I want it to be clear that we pay all our players and that when they lose we try to accomodate them with good bonuses and the bottom line is that I am a reasonable man and will always give all our player the best service that I can, win or lose! Thanks and I would appreciate any input on this issue.

[topgame85]

Sounds like you are doing the right thing here Carl, if a book gives a player a problem they remove funds and move on I see nothing wrong with a book sending the funds via the most convenient method for them and showing a player the door as well

[Chopsticks]

Carl,

From what I read you seem to be in the right in regards to the issue with donkdown. I have read that sportsbooks have closed the account of players that were harassing the employees. But the difference in this story is that the person harassing is getting paid out without involving SBR. As long as the customer is paid in full I think you are well within your rights to send the money in what ever method is easiest and quickest for you.

I don't know anything about ** and ** and whatever MTCN is as it isn't relevant for me, but anyway it is unfortunate that a dispute like this has occured. I appreciate that you are being open and honest about this, but I am not sure if everyone will agree that it was a good idea for you to post details about the issue before the player talked about it publically (I haven't seen him do it). To me it doesn't really make a difference as I very much trust you - and think that this forum should work both ways and that bookies should be allowed to do what you are doing here - presenting a dispute with a client - as long as you are not breaching privacy issues (Bet911 may have a policy of their own-- best not to breach that!)..

[themajormt]

I agree with Chops... I would have waited for Donk to post a negative comment and then post your reply. From my experience on the forum the players and mods are very very very fair and will side with the right party almost 100% of the time. Just because he posts something negative first does not mean that they will immediately take his side. I think we can all respect the fact that you want to maintain a great image on here because the players are your best advertisers so we understand WHY you posted what you did.

But in the future I would wait until it is necessary...

I just deposited a nickel there boys, lets so what I can do! Thanks Carl

[Cferrat]

Sounds like you are doing the right thing here Carl, if a book gives a player a problem they remove funds and move on I see nothing wrong with a book sending the funds via the most convenient method for them and showing a player the door as well

Thank you I feel that we are doing right by them and we have been more than fair with them at all times , although I have lost my temper with them and have closed their account on three occasions but have always reopened it just because I didn't want to hear their crying and still I can't seem to please them.

[themajormt]

Carl, if you try and accomodate and do whatever you can that is REASONABLY expected so that the player is paid in a timely fashion, I dont think anyone would have a problem with that. Maybe because you guys are newer and trying to re-establish yourselves they might have gotten a little nervous?

[Cferrat]

Carl,

From what I read you seem to be in the right in regards to the issue with donkdown. I have read that sportsbooks have closed the account of players that were harassing the employees. But the difference in this story is that the person harassing is getting paid out without involving SBR. As long as the customer is paid in full I think you are well within your rights to send the money in what ever method is easiest and quickest for you.

I don't know anything about ** and ** and whatever MTCN is as it isn't relevant for me, but anyway it is unfortunate that a dispute like this has occured. I appreciate that you are being open and honest about this, but I am not sure if everyone will agree that it was a good idea for you to post details about the issue before the player talked about it publically (I haven't seen him do it). To me it doesn't really make a difference as I very much trust you - and think that this forum should work both ways and that bookies should be allowed to do what you are doing here - presenting a dispute with a client - as long as you are not breaching privacy issues (Bet911 may have a policy of their own-- best not to breach that!)..

Thanks for the insight and the reason that I posted first is that I wanted to beat them to the gate, I take great care in cultivating a good environment for our players and don't want to jeoperdize our standing here

[Keith Richard]

Carl seems like a fair guy and I like playing at 911 so far. Only criticism I could give are baseball lines aren't available early in the day. Also late games are graded not till next day. Just a little constructive criticism for them to continue to improve.Their best feature seems they are paying out as soon as possible.

[themajormt]

Yes I think the biggest step would be posting over night lines.... That is HUGE for players and would draw a lot more players I am sure..

[Cferrat]

Yes I think the biggest step would be posting over night lines.... That is HUGE for players and would draw a lot more players I am sure..

We are going to evaluate the possibility of having over night lines in the near future, I will keep you all posted on the results.