i made a small bet on Bucknell today. They won in overtime and 5 dimes called it a push. i got into an argument with the guy on live help. he told me they only count regular time and not overtime. surely that isnt correct is it?
are overtimes counted as pushes now?
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dakota5369SBR Hustler
- 05-21-06
- 53
#1are overtimes counted as pushes now?Tags: None -
dakota5369SBR Hustler
- 05-21-06
- 53
#2i definitely learned not to bet fcs games. in addition to this, they have not graded wagers on games that have been over for 3 hours now meaning i cant use the money to bet on other games i want to bet onComment -
OptionalAdministrator
- 06-10-10
- 60971
#3
I'd suggest asking again by email so you aren't dealing with a frontline CS person who has to respond live. And if that doesn't get the result you want, try shooting in a sportsbook complaint and someone from SBR should be able to help work it out; http://www.sportsbookreview.com/sportsbook-complaint/.Comment -
dakota5369SBR Hustler
- 05-21-06
- 53
#4yea, i asked 2 live people and they both said that THIS rule CLEARLY explains that only totals are counted in overtime:
Overtime scoring is included in the total when wagering on total scores. Overtime scoring is included in full game and second half wagers.
the second part of that, seems to say just the opposite. but both said that is only talking about totals. and since it doesnt mention sides, that means they dont count.
i will take your advice and try an email. thanksComment -
KaabeeSBR MVP
- 01-21-06
- 2482
#5this is extremely bizarre. it's not even a question that overtime counts.Comment -
dakota5369SBR Hustler
- 05-21-06
- 53
#6i know. i was shocked at how both people were talking to me like i was a moron for not seeing how it CLEARLY says that in the rules. now i am almost hoping i get an overtime that loses. somehow, i an pretty sure they will count that as a loss
It was a really small bet, so it shouldnt even matter, but now it has become a matter of principal for me. plus, i need to know what is going to happen going forward. are they gonna stick with this stance or not?
wat is really pissing me off is all the 9 am football games that were bigger wagers that they still have not graded. i need that money for night betsComment -
OptionalAdministrator
- 06-10-10
- 60971
#7yea, i asked 2 live people and they both said that THIS rule CLEARLY explains that only totals are counted in overtime:
Overtime scoring is included in the total when wagering on total scores. Overtime scoring is included in full game and second half wagers.
the second part of that, seems to say just the opposite. but both said that is only talking about totals. and since it doesnt mention sides, that means they dont count.
i will take your advice and try an email. thanks.Comment -
KaabeeSBR MVP
- 01-21-06
- 2482
#8ya, but why would the software grade it as a push?Comment -
dakota5369SBR Hustler
- 05-21-06
- 53
#9also, both operators said they would check with the wagering department. and both times they came back with the same answers. so it seems at least 3 people are saying its true. just fired off the email, so we will see how that goesComment -
kmarinouofmSBR Hall of Famer
- 01-26-09
- 8437
#10yeah no way you don't win thisComment -
dakota5369SBR Hustler
- 05-21-06
- 53
#11i tried the email and they say the exact same thing. that their rules state that moneyline wagers do not count if they go to overtime. guess i should contact sbr then?
GreetingsAfter checking the wager we can confirm that is correctly graded as per the rules:Overtime scoring is included in the total when wagering on total scores.Your wager is for the moneyline so overtime is not included.Regards,LeoCustomer Service Department5Dimes Group</pre>Comment -
KaabeeSBR MVP
- 01-21-06
- 2482
#12just talk to tony on chat.Comment -
dakota5369SBR Hustler
- 05-21-06
- 53
#13how do you do that? and i already had 2 people on chat, plus a guy on email say it was graded right. and from what i read looking around here, tony might just kick me out if i cause any troubleComment -
KaabeeSBR MVP
- 01-21-06
- 2482
#14just go on chat and ask for him.
he won't kick you out for this. this a no brainer. he should be pissed at his people for their incompetence.Comment -
KalouKalouSBR MVP
- 01-14-11
- 1848
#15WTF is that, moneyline always include overtime except if it writes in the rules!!!Comment -
OptionalAdministrator
- 06-10-10
- 60971
#16i tried the email and they say the exact same thing. that their rules state that moneyline wagers do not count if they go to overtime. guess i should contact sbr then?
GreetingsAfter checking the wager we can confirm that is correctly graded as per the rules:Overtime scoring is included in the total when wagering on total scores.Your wager is for the moneyline so overtime is not included.Regards,LeoCustomer Service Department5Dimes Group</pre>.Comment -
relaaxxSBR MVP
- 06-15-06
- 3281
#17can't be just a straight wager on the money line before the game started. something else going on. it would be too obvious to anyone after calling that it was graded wrong. can't wait to see what happens.Comment -
TheGuesserSBR MVP
- 08-10-05
- 2714
#18Sometimes these CS people who maybe aren't that familiar with American Sports rules can be ridiculous. I had a draft prop last year at a book (not 5D)where the Rep was trying to convince me that an OLB is an Offensive player, because the position starts with an O???? Hopefully you get someone who understands the rules and doesn't think you bet a soccer game.Comment -
T4TRUTHSBR Sharp
- 06-25-12
- 289
#19that is interesting and would like to knwo if this for sure the way it is going to be for ever???Comment -
LT ProfitsSBR Aristocracy
- 10-27-06
- 90963
#20There is absolutely no doubt that overtime counts for all pregame wagers. If you already filed the complaint with us fine. But I would also try to go on chat and ask for Tony, that may resolve it immediately.Comment -
Albert PujolsSBR MVP
- 06-01-10
- 1670
#21Their live betting platform does not include OT unless specifically noted. Was this a live bet?Comment -
byronbbSBR MVP
- 11-13-08
- 3067
#22The only time you might run into this is with UK books.Comment -
relaaxxSBR MVP
- 06-15-06
- 3281
#23what happened ----if anythingComment -
dakota5369SBR Hustler
- 05-21-06
- 53
#24they ended up marking it as a win. strange, i couldnt get on for a few days and just got back to try to speak to tony. right before i did, i looked up the old bet and realized they had adjusted it to a win. nobody ever informend me though. thanks for all the advice guysComment
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