Bodog refusing to pay out, selectively canceling week+ old winning parlay bets

[petespetes]

I have had a successful few weeks betting on Olympic hockey. I bet fairly large amounts and have won about $20k on Bodog over the course of the olympics.


I requested a cashout from Bodog the other day, and as they were reviewing the cashout, they decided to cancel almost all of my winning parlay bets while leaving many losing bets active.






Dear Mr. P,


This is just a quick note from the Sports team letting you know that your wagers xxxxxxxx, yyyyyyyyyy, etc, on Winter Olympics - Hockey In Play have been settled as 'No Action' because of a system error allowing you to make a parlay with co-related lines on a single event. In these situations, if one leg wins it is considered likely that the other will also win. Because of this likelihood, correlated lines cannot be included together in a parlay.


If there's anything else we can help you with, please let us know.


Best regards,


Sports Customer Service
Bodog. Be A Player.
sports@bodog.eu








While it's true that there are some correlations in game lines and totals, it's very common for many books to allow them for hockey. Bodog charges significantly more vig than other sites to make up for this and I don't believe there was any mistake made here.




Even if it was a mistake, what Bodog is trying to do to me is incredibly unethical and effectively stealing for the following reasons:


1) Bodog canceled all winning parlay bets but allowed many of my losing bets to stand. These losing parlays also contained the "corelated" bets, but they didn't feel canceling them was correct. If Bodog were actually canceling all correlated bets and being fair and ethical, they would at the very least cancel the losing bets along with the winning bets (though the right thing to do would be to let all accepted bets stand after they have already been settled)


2) Bodog allowed me to continue betting until I tried to make a cashout. At this point they reviewed my wagering history, and decided that since several of my bigger parlays hit, they would say they were too "corelated" and refuse to pay. It seems they were waiting to see if I would lose the money before cancelling any bets to maintain their reputation.


3) Bodog used this selective cancelling to wipe out my profits from all other bets (not parlays). I have done well with non-parlay bets as well, but they are trying to use this selective bet canceling to wipe out all profits so they won't have to pay anything.




The right thing for Bodog to do would of course be to let all past bets stand instead of canceling them after they had already won. I hope this publicity helps them see that.


On the other hand, if you have made any losing bets on Bodog where you parlayed the total and spread in a hockey game, please respond in this thread. If Bodog refuses to pay me for these bets, then you should have every right to be refunded as well.

[23Edler_Salo6]

Post some of the losing parlays and void parlays with correlated plays. Do they specify in rules about correlated parlays? I've never seen them offerdd

[Bluehorseshoe]

I take your side in getting paid. It's not your problem that they allowed this to happen and to pick and choose which ones are OK and which ones aren't is insane. If they run their business properly, this would never happen.

[cutter2225]

Only a "system error" on winning bets and only when you attempted a payout. Another free roll attempt by a book. I see their banner is proudly flying at the top of the page so best of luck to you. If it went down the way you say and no info is being withheld then I hope they get what they deserve.

[petespetes]

Here is an example of a bet that was canceled and a bet that was graded a loss:



4 Team Parlay #333960896


Finland Women vs. Canada Women
Canada Women -4½ (+125) Feb 10/14@07:00a
Over 6½ (+140) Feb 10/14@07:00a
Final Scores
Finland Women 0
Canada Women 3
Finland -3½ (EVEN) Feb 13/14@12:00a
Over 5½ (-130) Feb 13/14@12:00a
Final Scores
Finland 8
Austria 4


Outcome: Loss
Date settled: Feb 10, 2014 10:30:49 AM






2 Team Parlay #333685031


Finland vs. Austria
Over 5½ (-130) Feb 13/14@12:00a
Finland -3½ (+105) Feb 13/14@12:00a
Final Scores
Finland 8
Austria 4
Outcome: No Action
Date settled: Feb 18, 2014 04:21:39 AM



The two team parlay was graded "no action" but a 4 team parlay which included the exact same two bets was graded a loss because the other leg lost. This is stealing, no question about it.

[capone1899]

Bodog is screwing you. I'd file out a complaint ASAP. They cant grade the winning bet as no action and let the losing bets stand. That's a POS book if I've ever seen one

[face]

none of my business, but curious to see if they fix their system error allowing correlated parlays
if they don't fix it, they are continuing to freeroll bettors

[PunisherIND]

Here is an example of a bet that was canceled and a bet that was graded a loss:



4 Team Parlay #333960896


Finland Women vs. Canada Women
Canada Women -4½ (+125) Feb 10/14@07:00a
Over 6½ (+140) Feb 10/14@07:00a
Final Scores
Finland Women 0
Canada Women 3
Finland -3½ (EVEN) Feb 13/14@12:00a
Over 5½ (-130) Feb 13/14@12:00a
Final Scores
Finland 8
Austria 4


Outcome: Loss
Date settled: Feb 10, 2014 10:30:49 AM






2 Team Parlay #333685031


Finland vs. Austria
Over 5½ (-130) Feb 13/14@12:00a
Finland -3½ (+105) Feb 13/14@12:00a
Final Scores
Finland 8
Austria 4
Outcome: No Action
Date settled: Feb 18, 2014 04:21:39 AM



The two team parlay was graded "no action" but a 4 team parlay which included the exact same two bets was graded a loss because the other leg lost. This is stealing, no question about it.

technically speaking, this is the way they would grade any parlay where part of the parlay is graded 'no action', i.e., they would grade the remainder of the parlay independently. however, the real problem here is that the remainder of the parlay was also correlated and should have also been graded 'no action'.

[timbaland99]

This is absolutely disgusting. I have always thought about signing up for bodog/bovada for their underdog lines but, any book that uses these tactics is not going to get my business. I have been trying to get my buddy away from this book for a while so he can get better lines. This is all the ammo I Need to get him to close his account here and to go somewhere less deceiving

It will be interesting to see how sbr handles this. Is this blacklist material? Deception and theft is a lot different than a slow pay



Its brutal that bodog has waited until a cashout request before addressing their concerns. If op lost his deposit making these plays, bodog wouldnt have said fuk all about it.


Keep us updated and I hope things in this case are as they appear

[kevin101]

^^^ Yup, my cousin wanted to bet in the NFL in the last 3 weeks of the season and he wanted to go with Bodog because of all the ads that are TV and on the radio, I told him not to because of this crap. I told him about Pinnacle, bet 365 and 5 dimes but he decided not to bet at all.

Man their a shady company.

GL, hopefully you get paid.

[LAURIN]

I just parlayed NBA Toronto o183 and Toronto -2.5 on the SBR Sportsbook.
No problem. Hope you get your stuff sorted out. Did you get paid for your
bets and then they withdrew the money after you wanted to cash out? GL

[petespetes]

I also want to point out that Bodog was initially, at the start of the Olympics, allowing parlays on alternate spreads and alternate totals. I bet a few of these. They decided very quickly this was a type of parlay they didn't want to offer and the option to parlay these was taken down for future betting. At this point they did NOT cancel any of my past bets, even though they had clearly realized what they considered a mistake. They also allowed further parlaying of the spread and total on the primary lines. I thought this was a VERY clear indication that they were happy taking this kind of action and it was not a "system error".

Every indication was there that they wanted this action - they only decided that they no longer wanted this action more than a week after my initial bets won when I wanted to make a cashout. And as I mentioned, many losing bets of this type were left standing, so now my account balance is basically zero even though I have done decently well with non-parlay bets.

[rangerz2478]

I just parlayed NBA Toronto o183 and Toronto -2.5 on the SBR Sportsbook.
No problem. Hope you get your stuff sorted out. Did you get paid for your
bets and then they withdrew the money after you wanted to cash out? GL

That isn't a correlated parlay, not the same as these.

[rangerz2478]

Here is an example of a bet that was canceled and a bet that was graded a loss:



4 Team Parlay #333960896


Finland Women vs. Canada Women
Canada Women -4½ (+125) Feb 10/14@07:00a
Over 6½ (+140) Feb 10/14@07:00a
Final Scores
Finland Women 0
Canada Women 3
Finland -3½ (EVEN) Feb 13/14@12:00a
Over 5½ (-130) Feb 13/14@12:00a
Final Scores
Finland 8
Austria 4


Outcome: Loss
Date settled: Feb 10, 2014 10:30:49 AM






2 Team Parlay #333685031


Finland vs. Austria
Over 5½ (-130) Feb 13/14@12:00a
Finland -3½ (+105) Feb 13/14@12:00a
Final Scores
Finland 8
Austria 4
Outcome: No Action
Date settled: Feb 18, 2014 04:21:39 AM



The two team parlay was graded "no action" but a 4 team parlay which included the exact same two bets was graded a loss because the other leg lost. This is stealing, no question about it.

Considering those are pretty much the exact same correlation, that is pretty absurd to only cancel the winner and leave the loser. Would love to hear a bodog rep on the matter.

[Santo]

No Action + No Action + Loss + Loss = Loss in a parlay, where as a No Action + No Action is No Action.

Assuming they no actioned all bets on the Fin/Aus Parlay, that would be how they would be graded.

That's not saying they did that, nor that no-actioning was the right decision however.

[chachi]

yeah santo, it struck me that tagging that parlay as a loser is correct given effectively two were pushes/voids and two were losses

[allabout the $$$]

both of those teams in the parlay are correlated the 2 that lost were correlated also why werent they made no action because they lost?

[SBR Forum]

Bodog has addressed this issue and asked for us to post the following statement on their behalf:

There was a software issue where customers were able to place parlay wagers on the spread and total in the same game. This is not allowed as it causes a correlation between the 2 selections. Using the most extreme example of one of the wagers, players were able to parlay Ice Hockey Team Canada -10.5 with the Over 10.5 goals in the same game. If Canada cover the spread in this game then the total is guaranteed to go over 10.5 as Canada would have to win by 11 goals or more to cover the spread.

We worked all evening to manually review all of these invalid wagers, whether they were winning or losing wagers, we have graded them as no action and the original stake/bet amounts have been placed back in player account balances.

If you have any other questions regarding this matter please contact customer service.

Thank you for your understanding with this matter.

Best regards,
Bodog Canada Sportsbook

[kevin101]

Seems like bodog has a lot of "errors"

[petespetes]

Even if it were acceptable to start canceling these bets 8+ days after the fact (and 7 or more days after they noticed the "error" and chose not to change it), they still have selectively canceled winning bets and left losing bets standing. Here's a list of losing bets that they still have not canceled that definitely, without question fall under their same definition of "correlated parlays":

2 Team Parlay #333807139
Germany Women +600 Feb 09/14@05:00a
Under 5½ (-225) Feb 09/14@05:00a




6 Team Parlay #333871760
Finland Women +4½ (-135) Feb 10/14@07:00a
Under 6½ (-155) Feb 10/14@07:00a
Switzerland Women +6½ (-115) Feb 10/14@02:00a
Under 7½ (-115) Feb 10/14@02:00a
Finland -3½ (EVEN) Feb 13/14@12:00a
Over 5½ (-130) Feb 13/14@12:00a




6 Team Parlay #333872754
Switzerland Women +6½ (-115) Feb 10/14@02:00a
Under 7½ (-115) Feb 10/14@02:00a
Finland Women +4½ (-135) Feb 10/14@07:00a
Under 6½ (-155) Feb 10/14@07:00a
Austria +3½ (-130) Feb 13/14@12:00a
Under 5½ (EVEN) Feb 13/14@12:00a




2 Team Parlay #333983145
Japan Women +550 Feb 11/14@07:00a
Under 4½ (+110) Feb 11/14@07:00a


2 Team Parlay #333983175
Germany Women +350 Feb 11/14@02:00a
Under 4½ (-125) Feb 11/14@02:00a


4 Team Parlay #334007506
Germany Women +350 Feb 11/14@02:00a
Under 4½ (-125) Feb 11/14@02:00a
Canada -4½ (-110) Feb 13/14@09:00a
Over 6½ (-140) Feb 13/14@09:00a


6 Team Parlay #334018803
Austria +3½ Feb 13/14@12:01a
Under 5½ (EVEN) Feb 13/14@12:01a
Japan Women +2½ Feb 11/14@07:00a
Under 4½ (+115) Feb 11/14@07:00a
Germany Women +350 Feb 11/14@02:00a
Under 4½ (-130) Feb 11/14@02:00a


2 Team Parlay #334327067
Slovakia +325 Feb 13/14@04:28a
Under 5½ (-125) Feb 13/14@04:28a


2 Team Parlay #334492846
Finland Women -250 Feb 15/14@12:02a
Over 4½ (+125) Feb 15/14@12:02a



If they are going to cancel any of my bets and retain any integrity at all, they absolutely must cancel these bets as well. None of my winning parlay bets were left standing and there is no way any of these wagers would have been allowed to win had the game outcomes been favourable.

Even still, canceling any of these bets at all is incredibly unethical. There was a very good chance I was going to lose a lot of money on these bets if the parlays did not hit and there is zero chance they would have been refunded had I lost. Only a rogue sportsbook would ever operate in this way.

[SBR Forum]

Hi petes,

If you have wagers that you are saying were not refunded per the statement, all you'd have to do is send your details over to SBR and we'll make sure a manager sees. Write to help@sportsbookreview.com please with Bodog in the subject line.

Update: Please check your email.

[petespetes]

I've spoken to a Bodog rep on the phone who has said that all correlated parlay bets will be refunded. It was not clear if he was in agreement that parlays with the moneyline and total were considered correlated. Anyone with a basic understanding of sportsbetting is aware that they are correlated, though obviously the amount of correlation varies. It's also clear that Bodog agrees there's a correlation between moneylines and totals since they are no longer accepting such parlays.

At this point it does look like they are trying to make sure all correlated parlay bets are cancelled/refunded, but I am of course still being freerolled/scammed. It doesn't seem like they are concerned that their handling of this situation is highly unethical. Having been contacted by some people who had similar wagers, it doesn't seem like they are cancelling bets for accounts that won smaller amounts or lost their bets. The right thing to do would be to pay out all of my wagers, but at this point I would be willing to consider a settlement for 70-80% of the total amount won to account for the EV loss of their "mistake". I really hope Bodog does the right thing as I really can't afford this loss financially.

[Courtesywipe]

Shady.... So ....Shady.....

Real glad I left this operation in 2008!

[BigDaddy]

"I really can't afford this loss financially."


did you lose money playing theses parlays

or do you mean you cant afford to give back the winnings?

[petespetes]

"I really can't afford this loss financially."


did you lose money playing theses parlays

or do you mean you cant afford to give back the winnings?

I lost a lot of money hedging some of these parlays (both on Bodog and elsewhere) when it became likely they were going to win. Now I'm stuck with canceled parlays and losing hedges for large amounts. While I was up around $18k on Bodog I was down a lot on other sites and this amount represents a very large percentage of my roll.

[petespetes]

If there's anyone out there who bet any Olympic hockey same game parlays whether you had them canceled or not I'd like to hear from you. Obviously there's little incentive if you won and got paid but maybe there's someone reading who got screwed in a similar way. If you had losing parlays that didn't get canceled you absolutely deserve a refund. I'll keep all communication strictly private. stinkypetes at gmail

[timbaland99]

Whatever happened to you book the bet, you pay the bet?

books to refer to these vague rules that reset losses incurred back to zero. If the books have an error with their system, why does the player get the shit end of the stick? Once the bet is graded, the book should not be allowed to adjust it. The opportunity to avoid FUTURE losses should be the books incentive to not have this happen in the future. These werent bets left "pending" for several days. I mean, a withdrawal request was needed to correct the situation

[petespetes]

The strongest proof that they are simply scamming me is the following IMO:

Initially they were allowing parlays on alternate lines for Olympic Hockey. I placed a bet where I parlayed Canada -9.5 and over 9.5. I also bet Switzerland +9.5 and under 9.5. I recognized this as a good bet and in hindsight it doesn't surprise me that they wouldn't want this action.

However, Bodog almost immediately stopped taking action on parlays on these alternate lines. At this point none of my bets were cancelled. I assumed since they recognized they did not want action on alternate line parlays but did not cancel my bets, they would be allowed to stand. They also continued to allow parlays on the primary lines (spread/moneyline and total). At this point I obviously assumed they were okay with my previous bets since they recognized their mistake but didn't cancel them, and were happy to continue taking action on the primary lines.

What never crossed my mind is that they might be doing this just to freeroll me. Since it's clear they recognized their mistake early on but didn't bother to cancel bets/stop taking action, I can only assume they were just hoping that I would lose the money. When I didn't lose it, they simply decided they wouldn't be paying me.

[daringly]

Bodog has Parlay rules here:

http://www.bodog.eu/help/parlay

There is no rule mentioning correlated parlays in here or anywhere else I saw. They do identify one type of correlated parlay, and prohibit it -- a Spread and ML parlay (e.g. USA -1.5 goals parlayed with USA ML -300).

If they had a rule anywhere addressing it, I'd say it is fair to void all correlated legs. Betting -4.5 with over 6.5 is highly correlated, and no sane bookmaker would do that. That said, BoDog is a huge book. They've been doing this for years, writing rules for years, and working with SBR for years. If they have no rule on point addressing correlated parlays, they need to honor these wagers.

[daringly]

I think it's worth mentioning that their rules specifically allow some highly negatively correlated parlays. Given that they addressed some CPs and negative CPs, the omission of a general CP rule does not appear to be an oversight.

From the link above:

The following parlay would be valid:

• Dallas (1H) with Seattle (Game) with Over (1H) with Under (Game)

[kevin101]

The only thing that baffles me that they only decided to cancel these bets once you requested a payout. I wonder what would have happened if you didn't request a payout and contined on for about a month longer. Say 2 bets a day= 60 bets, how far would they look back?

Needless to say, the so call "customer is always right" doesn't work in this business lol

[Courtesywipe]

Downgrade!

[BigDaddy]

good to see Justin7 give his opinion

[petespetes]

They've now refunded all bets except the moneyline/total parlays. They're still not accepting any further action on these so it's very clear they agree they're correlated but it appears that freerolling me for thousands isn't enough and they would rather steal my money. Unbelievably scummy.

[petespetes]

SBR Forum,

From this page http://www.sportsbookreview.com/wagerweb/

Wagerweb Sportsbook has reversed their position on a cold case from 2009. A player profited nearly $20,000 betting correlated parlays. Wagerweb's position was that the bettor benefited from a software glitch that enabled him to lock in significantly +EV (expected value) plays. Wagerweb management has recently agreed to resolve this issue by paying out the player and put an end to this case. This case was the only on file against the sportsbook.

This seems like a very similar case to mine (although I don't believe there was a software glitch on Bodog, merely a failure to recognize that it's not in their best interest to book these parlays). Do you plan to downgrade Bodog's rating? If this resolution increases WagerWeb's rating from C- to C+, certainly Bodog's refusal to pay me should result in a Bodog downgrade.