Like I said before , written rules will always prevail over oral statements. Just because an employee said something by mistake does not mean you get to bend the rules in your favor.
Why the need to post about this instead of using their site to file a complaint, that is what it is there for. Do other books have that feature on the site ? Do not think so
Why the need to post about this instead of using their site to file a complaint, that is what it is there for. Do other books have that feature on the site ? Do not think so