Well, I made a deposit @ Heritage around 2:20. I got the information to ****I PROBABLY SHOULDN'T HAVE POSTED THIS******* and sent the money and gave them the information. Well, around 45 minutes later I checked my account and money is not in. So I called them to check the status and they need to verify sender's name which I did and they had right information. another 30 minutes or so later I called again... well this time, their processor is requesting me to send them the copy of my ID and the receipt for my ** transaction because they have to verify the sender's name. So at this point I flipped out on heritage and complained about why I have to send them copy of my ID when this is cash transation. I don't mind if heritage have my ID but I don't want some processor to have all my information... anyways.. long story short, after talking with Gabe, I found out that their processors to ****I PROBABLY SHOULDN'T HAVE POSTED THIS******* can not pick up my money unless i send them the ID and receipt and he understood where I was coming from and credit me with $50 FP... I didn't want to go pick up the money back and lose the fee and go to different location to resend the money... this is to much work so I emailed them with my ID and receipt. now it's 5 o'clock and money is still not in my account. I emailed them my ID and receipt over hour ago.... so if you guys get nicaragua location as person 2 person deposit from heritage, do not make a deposit and ask for different location.
sometimes, ppl use fake name to send the transaction... so what?? processor think I used invalid name so I need to send ID and receipt??? this is ridiculous.
sometimes, ppl use fake name to send the transaction... so what?? processor think I used invalid name so I need to send ID and receipt??? this is ridiculous.