BetPhoenix not paying employees SCAM

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  • handiC2011
    SBR Rookie
    • 02-06-11
    • 33

    #1
    BetPhoenix not paying employees SCAM
    As approved by SBR here is my story, I am pasting same email sent to SBR. Thanks guys.

    Here is what happend, I worked there for about a month and never got paid my commissions, after I quit and told my manager Jeff Robinson that I quit because I dont do sales for a $5 hr pay, many have left because they are scamming us as employees, and on top of that everytime I would ask Jeff when was he going to pay commissions he responded as if I were who owed him money, I told him I just want to be paid what I have earned and am entitled to, he said I will get paid, and now since we have quit he has told us all, in his own words "You ain“t going to get anything since you decided to quit" my resonse to that was "Yes, because YOU decided to try to f*** us and I dont take BS from anyone. I am entitled to the part I earned and will get paid. Otherwise that brand will see hell on earth with me"

    After this people there told me that the owner wanted to speak with me, I tried calling his extention several times and never got an answer, I also contacted the other supervisors in order to have Frank the floor manager to call me so I can tell him what was going on and in a peaceful manner sort this out.

    I know that those people have other scamming businesses and I am sure its only a matter of time before the players get screwed over. As any sportsbook I understand we want losers to be playing but winners should also be allowed to wager, if a guy is up $1k they wish him the best and tell them to take their business elsewhere, regardless they have been customer for years. When I asked if they paid caja (CCSS) they said "if you want to", that is not an option, its mandatory here in CR, they pay without a providing a paysheet which is also illegal here in CR, I would ask how many hours and they said you should keep track of that. Plus they have have indocumented people working there. Sportsbook are legal companies here but under certain conditions, I also heard BetPhoenix run scams from the same building and that brand and others they have are for laundering money, which I dont care. I am not new to this industry, but this is simply unfair, I am planning on going to the embassy to let them know about the laundering, to the caja so they can fine them for not having employees on social security.

    This is something players should know and be entitled to their own opinion if they want to continue trusting their money to this type of business. I am damn sure I will not.

    I invite you guys to not believe a word I am saying and do research on your end so you can learn what I am saying is true, I know you guys know all the big fish of this industry.

    Any feedback is appreciated!

    BetPhoenix
  • bookie
    SBR MVP
    • 08-10-05
    • 2112

    #2
    Originally posted by handiC2011
    I also heard BetPhoenix run scams from the same building...
    What kind of scams did you hear are being run?
    Comment
    • erickvivar
      SBR Sharp
      • 05-21-10
      • 293

      #3
      Sounds like another day in the office for a book in CR. Nothing new.
      Comment
      • handiC2011
        SBR Rookie
        • 02-06-11
        • 33

        #4
        A
        Originally posted by bookie
        What kind of scams did you hear are being run?
        Really didn't get into details because i don't care much about their other stuff as long as i am not the one doing it i can't stop it, so! I am gathering all info to present in various places to take legal action. I will have a response tomorrow and will definitely post it. I don't want to give false info assuming stuff.
        Comment
        • handiC2011
          SBR Rookie
          • 02-06-11
          • 33

          #5
          I have worked at several books and this by far is the worse! The others have done business in a fair manner.
          Comment
          • djefferis
            SBR MVP
            • 08-16-08
            • 1187

            #6
            $5 an hour ?? - Damn, Phoenix getting more and more generous these days with the salaries.

            Anyone who has worked in sales, CR or the good ole USA knows never trust commission plans, and certainly don't expect payment once you walk out that door.
            Comment
            • prop
              SBR MVP
              • 09-04-07
              • 1073

              #7
              Unfortunately, one disgruntled employee is unlikely to draw much sympathy from the boards, nor would others registering with fresh accounts. It doesn't at all surprise me at all however. Several brands and 14-years same stories always lingering from the same few owners and managers who have each been through an alias or two. Not much else to say though but best of luck pursuing your pay.
              Comment
              • SBR_John
                SBR Posting Legend
                • 07-12-05
                • 16471

                #8
                In all fairness all companies have employee issues from time to time. We don't know the details from the other side. Costa Rica is not 3rd world when it comes to employee rights. CR officials strode into SBR's office last week and conducted an overview of our CAJA(matching taxes paid by both employer and employee).

                I'm not trying to put down this ex employee at all, I wish him the best. But in fairness the readers should know employees have substantial recourse for unfair practices in Costa Rica.
                Comment
                • robmpink
                  SBR Posting Legend
                  • 01-09-07
                  • 13205

                  #9
                  How come you don't earn SBR points?
                  Comment
                  • BAUS
                    SBR MVP
                    • 08-10-05
                    • 2191

                    #10
                    What is the typical commission paid for guys who make those sales calls?

                    BAUS
                    Comment
                    • Frogger
                      SBR Sharp
                      • 04-17-10
                      • 382

                      #11
                      Hopefully your spoken English is better than the way your write, otherwise cannot imagine you have many commissions coming at all.

                      In addition, the comment with the "F" word and how you don't take BS makes me feel like there is a lot more to the story. You obviously do take BS from people or else you would gotten paid so seems like a strange thing to say and then to act like a tough guy when you should be looking for sympathy just doesn't make sense.

                      Having said all that my guess is Phoenix is in the wrong somehow in this.
                      Comment
                      • bookie
                        SBR MVP
                        • 08-10-05
                        • 2112

                        #12
                        Originally posted by Frogger
                        Hopefully your spoken English is better than the way your write, otherwise cannot imagine you have many commissions coming at all.
                        As these things go the dude's written proficiency in a second language is at a level that suggests that he's completely fluent. At any rate, why needle him on that?

                        He's blowing off steam here...one of the reasons people come to forums. I do agree that his macho act is probably not to his benefit--here or anywhere.

                        --

                        handi...please do keep us informed of your progress in this matter. I think you have an important viewpoint to share, and I hope you're not put off by a slightly chilly reception.
                        Comment
                        • touchback
                          SBR MVP
                          • 02-08-12
                          • 1227

                          #13
                          Handi... sorry to hear of your difficulties. It is unfortunate you are not getting your agreed upon commisions which by rights you have earned. I spent 10 years selling computers and commisions made up for a large part of my income, they also motivated me to try and close more customers and make overall larger sales. Commisions are a large part of a sales staff compensation like tips a waiter or waitress may get for good service. Without tips or commisions then the employees in these job sectors are pretty much screwed because the base salary or hourly compensation correlates directly to the fact that you can also earn tips or commisions and justly so is lower than what would be considered an acceptable straight up wage for the required talent and or skills... good luck with your problem.
                          Comment
                          • zrizzle
                            SBR Rookie
                            • 10-07-12
                            • 5

                            #14
                            There is definately more to this story. About a month ago i recieved an email from the person who started this thread..well i assume it is him. The email claimed the same things the poster stated above. Needless to say i was pretty puzzled to know that a book would let ex employees access to personal information so i called jeff up. He confirmed the person to be my ex account manager and also stated he was fired because he couldnt get his numbers up. So this is nothing more than an ex employee that is just mad he got fired. I think its also fair for me to say this same brand paid me max p2p in about 6 hours so i think there is no fault on the book here
                            Comment
                            • bookie
                              SBR MVP
                              • 08-10-05
                              • 2112

                              #15
                              Originally posted by zrizzle
                              So this is nothing more than an ex employee that is just mad he got fired.
                              Welcome to SBR zrizzle!
                              Comment
                              • Triumph
                                SBR MVP
                                • 09-18-12
                                • 1235

                                #16
                                I have not heard a fired ex employee ever say anything good about the company that let them go,
                                Comment
                                • handiC2011
                                  SBR Rookie
                                  • 02-06-11
                                  • 33

                                  #17
                                  Originally posted by prop
                                  Unfortunately, one disgruntled employee is unlikely to draw much sympathy from the boards, nor would others registering with fresh accounts. It doesn't at all surprise me at all however. Several brands and 14-years same stories always lingering from the same few owners and managers who have each been through an alias or two. Not much else to say though but best of luck pursuing your pay.
                                  Fortunately I am not trying to draw sympathy. Once i left most of the sales team left for the same reason, don't believe me ? Look up the adds on cragslist, as far in as we are of regular season they are looking for sales agents. Also this is not the first time it happens a few years back when they processed slow pays (if any at all) they did not pay employees either. My bad in trusting their "new management team" which is also not true. Most employees are new since the older ones left for same reason. You are entitled to your own opinion, its only a matter of time before the bomb blows up!
                                  Comment
                                  • handiC2011
                                    SBR Rookie
                                    • 02-06-11
                                    • 33

                                    #18
                                    I completely agree when you say we have substantial resources when it comes to fair business practices, but they will not do anything if its less than three months with that employer, and that is my case , and their is no way for me to prove commission structure or my sales because my contract does not mention that because they do not include commissions as part of my salary. Basically off the books.
                                    Comment
                                    • handiC2011
                                      SBR Rookie
                                      • 02-06-11
                                      • 33

                                      #19
                                      Hi Baus, it basically depends on campaigns and every book pays commissions based on different criteria, first depositor , how long since last deposit, how long since last withdrawal, etc. But it averages 1-7% of players deposit amount .
                                      Comment
                                      • touchback
                                        SBR MVP
                                        • 02-08-12
                                        • 1227

                                        #20
                                        Was he fired or did he quit... just wondering, I thought he said he quit. We already know he aint gonna get another penny out of his ex employer but it is clear he is angry and is gonna try and remind them they owe him money...
                                        Comment
                                        • handiC2011
                                          SBR Rookie
                                          • 02-06-11
                                          • 33

                                          #21
                                          Well sorry if you don't like the way I express myself. I was born and raised in the United States and I did not mind in being disrespectful because that is what i got from them, neither managers or human resources. I obviously make exceptions for just a few that are amazing and one of a kind as everything in life. And by the way its a gal not a guy
                                          Comment
                                          • Triumph
                                            SBR MVP
                                            • 09-18-12
                                            • 1235

                                            #22
                                            How many other employees aren't being paid
                                            Comment
                                            • handiC2011
                                              SBR Rookie
                                              • 02-06-11
                                              • 33

                                              #23
                                              Thanks for the support touchback! And you are correct the commissions in this industry is much higher than the salary and we are compensated with them because our main job is to keep players active and of course upsale.
                                              Comment
                                              • handiC2011
                                                SBR Rookie
                                                • 02-06-11
                                                • 33

                                                #24
                                                First of all i left about two and a half weeks ago, i never had access to export the database and i consider emailing players like that is very inappropriate i do want them to know but with fair resources, that is why i choose the SBR forums to do so, and i repeat i am a woman not a guy. I quit and was never fired. I am aware of their p2p eta and that is why i said its only a matter of time before they get back to their old business practices!
                                                Comment
                                                • handiC2011
                                                  SBR Rookie
                                                  • 02-06-11
                                                  • 33

                                                  #25
                                                  Originally posted by Triumph
                                                  How many other employees aren't being paid
                                                  good question, that i know of because they called me and that i know of three and including me four out of the nine who made up the sales staff.
                                                  Comment
                                                  • Triumph
                                                    SBR MVP
                                                    • 09-18-12
                                                    • 1235

                                                    #26
                                                    I heard Pheonix paid you the back commisions they owed you.
                                                    Comment
                                                    • mrjambo
                                                      SBR Rookie
                                                      • 07-26-12
                                                      • 13

                                                      #27
                                                      Jeff is a clown and BetPhoenix has ALWAYS slow pay their people--I am sure their accounting department and lines manager is getting paid on time!
                                                      Comment
                                                      • handiC2011
                                                        SBR Rookie
                                                        • 02-06-11
                                                        • 33

                                                        #28
                                                        Originally posted by Triumph
                                                        I heard Pheonix paid you the back commisions they owed you.
                                                        Hell NO!!! If I did I would be more than happy to post! Since what I post here is only truth, for better or worse TRUTH ONLY. And if they did I will post immediately, Nevertheless.... I heard they are flipping out and called one of the other guys (which also quit for same reason)and asked for my number! I am waiting to hear what they have to say, I will keep you guys posted on the outcome.
                                                        Comment
                                                        • handiC2011
                                                          SBR Rookie
                                                          • 02-06-11
                                                          • 33

                                                          #29
                                                          Originally posted by mrjambo
                                                          Jeff is a clown and BetPhoenix has ALWAYS slow pay their people--I am sure their accounting department and lines manager is getting paid on time!
                                                          Thank You mrjambo for backing me up, I love that description, a clown! hahahahaha most definetly!
                                                          Comment
                                                          • taxer
                                                            SBR Wise Guy
                                                            • 05-31-11
                                                            • 630

                                                            #30
                                                            Troubled group not much more to be said
                                                            Comment
                                                            • handiC2011
                                                              SBR Rookie
                                                              • 02-06-11
                                                              • 33

                                                              #31
                                                              Originally posted by robmpink
                                                              How come you don't earn SBR points?
                                                              Why don't YOU? I did !
                                                              Comment
                                                              • handiC2011
                                                                SBR Rookie
                                                                • 02-06-11
                                                                • 33

                                                                #32
                                                                Originally posted by taxer
                                                                Troubled group not much more to be said
                                                                I hate drama, and there is way too much, my original plan was to stay until Super Bowl but for $5hr + drama queens for incentives? LOL, Nope!!!!!
                                                                Comment
                                                                • handiC2011
                                                                  SBR Rookie
                                                                  • 02-06-11
                                                                  • 33

                                                                  #33
                                                                  Originally posted by Triumph
                                                                  I have not heard a fired ex employee ever say anything good about the company that let them go,
                                                                  If I would have gotten fired it would of been because I messed up and this matter would have been in a way understandable depending on what went wrong. Bt what happed that day I asked Jeff for the 3rd time, when are we getting paid our commissions? And he responded to me as if I was the person owing him! That just made me snap and I said Ok, I dont do sales for free, I quit and I am leaving now and will come back some other time for my pay check. He did not say anything perhaps because he saw it coming from me or any other member of the staff, only asked me to hand over my badge, which I did immendiately, said goodbye to the people there and came home, they had my paycheck ready like 3 days after it was supposed to (typical).
                                                                  Comment
                                                                  • handiC2011
                                                                    SBR Rookie
                                                                    • 02-06-11
                                                                    • 33

                                                                    #34
                                                                    It seems like there are people not believing my story, thinking I am trying to get back at them because "I was fired" I want people to know what happend and as I said you are entitled to your own opinion, The story is as I posted. It remains at your discretio if you trust your funds to a company like that, customers in most cases equals earnings to books and employees equals assets to others, these people are only worried about having money in their pocket even if they have "escalate" the rip off to their customers. Your money, your choice!
                                                                    Comment
                                                                    • WOODYURACE
                                                                      SBR Rookie
                                                                      • 08-13-12
                                                                      • 10

                                                                      #35
                                                                      Very ggod this posting I like it. Yes they are behind paying taxes like SSN here in costa rica, they are using sweep stakes to pay players with blank money orders, they treat ee's like s**t, mister jeff robinson believe he owns the company and all they do it is give free stuff to players so they can come here and post on this site that everything it is WONDERFUL, but they are getting a cut under the table. This guy Jeff after he let people go he called everyone thief, lazy, addicts, bunch of things. It is nothing new, he is like that. What I did I forwarded all players accounts to my email and a few sent emails to let them know but I guess it is up to them if they wanna risk to not get pay. I know they were gonna call the embassy to report that but I guess everyone forget that in a couple days thou
                                                                      Comment
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