Question about the purchase of a service/product...

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  • Deuce
    BARRELED IN @ SBR!
    • 01-12-08
    • 29843

    #1
    Question about the purchase of a service/product...
    Let's say I purchase a product for $200 a year. That product is outlined as to specifically what you're getting, what the product offers, etc. Then lets say that within the year that service and product changes a little here and a little there. The product isn't "working" for ownership and they are losing their rooster. So now the product you paid for is quite different than what you're receiving but the only thing those who in control of the product can do is fart, give the jerk off motion, sniffle, shrug, give you the dumb stare, what is that customer able to do? How can a product be altered so significantly when it wasn't what you paid for? Is that right? Business as usual though on all fronts.

    In my eyes, if you want to change the product itself or change pricing or rules, etc, you do so at the end of the first anniversary of the product so it is fair to all of those that paid for the service. Maybe my logic is flawed?

  • SoV
    SBR Hall of Famer
    • 03-21-10
    • 6420

    #2
    They offer things as a part of the new package, and fail to fulfill them. What kind of brokedikks do that?
    FML

    http://forum.sbrforum.com/soccer-han...scussions.html
    Comment
    • Tech N9ne
      Restricted User
      • 06-24-11
      • 5366

      #3
      Sounds alot like the SBR Pro program
      Comment
      • spankie
        SBR Hall of Famer
        • 02-10-11
        • 9992

        #4
        Nice logic.

        I agree. Shits fukt. Will not be renewing here.

        Down the shitter.
        Comment
        • Bo$$ Bet$
          Restricted User
          • 07-08-10
          • 3062

          #5
          Originally posted by spankie
          Nice logic.

          I agree. Shits fukt. Will not be renewing here.

          Down the shitter.
          Doesn't matter they still get a % if u use ur same book and account that u originally signed up through but keeping u around is still +++EV for them

          And deucer did u read the fine print? U know that shit in small words at the bottom that no one EVER reads and signs anyway?
          Comment
          • Deuce
            BARRELED IN @ SBR!
            • 01-12-08
            • 29843

            #6
            Business as usual. Compensate those who paid for the product in other areas. I realize you ran into legal issues with freeplays but to be honest 80% signed up for that reason and now are stuck with their cocks in their hands.
            Comment
            • SoV
              SBR Hall of Famer
              • 03-21-10
              • 6420

              #7
              Nah, too many freeplays were taken and it wasn't financially viable.
              FML

              http://forum.sbrforum.com/soccer-han...scussions.html
              Comment
              • spankie
                SBR Hall of Famer
                • 02-10-11
                • 9992

                #8
                Originally posted by Bo$$ Bet$
                Doesn't matter they still get a % if u use ur same book and account that u originally signed up through but keeping u around is still +++EV for them

                And deucer did u read the fine print? U know that shit in small words at the bottom that no one EVER reads and signs anyway?
                I don't need any of these books.
                Comment
                • Bo$$ Bet$
                  Restricted User
                  • 07-08-10
                  • 3062

                  #9
                  Originally posted by spankie
                  I don't need any of these books.
                  well if u don't still use the book(s) u originally signed up through their affiliate ID then their just +EV for ur traffic contributions instead of +++EV
                  Comment
                  • Deuce
                    BARRELED IN @ SBR!
                    • 01-12-08
                    • 29843

                    #10
                    Originally posted by Bo$$ Bet$
                    Doesn't matter they still get a % if u use ur same book and account that u originally signed up through but keeping u around is still +++EV for them And deucer did u read the fine print? U know that shit in small words at the bottom that no one EVER reads and signs anyway?
                    Well your customer base is only as strong as your product. This isn't my first rodeo. I realize some will cry it is free if you're posting up anyway, but in reality someone is making money off my money so its technically not. I am paying for a product being supplied that is changing ever so rapidly and its not to better my product. It is to better the wallet of those seeking compensation.
                    Comment
                    • SBR_John
                      SBR Posting Legend
                      • 07-12-05
                      • 16471

                      #11
                      Originally posted by Deuce
                      Let's say I purchase a product for $200 a year. That product is outlined as to specifically what you're getting, what the product offers, etc. Then lets say that within the year that service and product changes a little here and a little there. The product isn't "working" for ownership and they are losing their rooster. So now the product you paid for is quite different than what you're receiving but the only thing those who in control of the product can do is fart, give the jerk off motion, sniffle, shrug, give you the dumb stare, what is that customer able to do? How can a product be altered so significantly when it wasn't what you paid for? Is that right? Business as usual though on all fronts.

                      In my eyes, if you want to change the product itself or change pricing or rules, etc, you do so at the end of the first anniversary of the product so it is fair to all of those that paid for the service. Maybe my logic is flawed?

                      Your logic is not flawed, there was none to begin with. Leave if you are unhappy. Renounce your Pro status now if you like and I'll reset it for you. There will always be changes to the loyalty program. We added the World Series of Poker tourney and over a dozen other Pro only initiatives this year.
                      Comment
                      • Deuce
                        BARRELED IN @ SBR!
                        • 01-12-08
                        • 29843

                        #12
                        Originally posted by SBR_John
                        Your logic is not flawed, there was none to begin with. Leave if you are unhappy. Renounce your Pro status now if you like and I'll reset it for you. There will always be changes to the loyalty program. We added the World Series of Poker tourney and over a dozen other Pro only initiatives this year.
                        I understand your success in your ventures. I can respect that. I can't on the other hand respect an owner of a product asking a paying customer, someone that puts food on your table, to leave. The changes to the loyalty program do absolutely nothing to those who signed up initially because it brings no incentive after a product is altered. It is like me offering you a filet and taking it back, taking a dump in your lunch sack, and telling you how it is so much better, instead of only offering that filet though, I give you a jar of piss to wash your dump in the lunch sack down. I realize my opinion means nothing to you whatsoever, just remember, biting the hand that feeds you is never a good idea. The customer is always right, without a customer you have the dump in the lunch sack.
                        Comment
                        • TR88
                          Restricted User
                          • 06-10-10
                          • 9364

                          #13
                          epic thread fail
                          Comment
                          • bigboydan
                            SBR Aristocracy
                            • 08-10-05
                            • 55420

                            #14
                            Interesting comments by you in chat Deuce.

                            Deuce: I realize my opinion means nothing to you whatsoever, just remember, biting the hand that feeds you is never a good idea. The customer is always right, without a customer you have the dump in the lunch sack. Give Points
                            I will agree with you about the customer part however, in this case the customer has to actually buy something first otherwise you're not considered a customer at all. Wouldn't you agree?
                            Comment
                            • Deuce
                              BARRELED IN @ SBR!
                              • 01-12-08
                              • 29843

                              #15
                              Originally posted by bigboydan
                              Interesting comments by you in chat Deuce.



                              I will agree with you about the customer part however, in this case the customer has to actually buy something first otherwise you're not considered a customer at all. Wouldn't you agree?
                              SBR is making money off the loyalty program that is being funded by posters. The posters are keeping the lights on. I am paying for a product. The product is keeping the lights on.
                              Comment
                              • SoV
                                SBR Hall of Famer
                                • 03-21-10
                                • 6420

                                #16
                                I like how it went from trivia twice a week, to just "SPORTS TRIVIA".

                                And all the points rollover bullshit. And they've very cleverly raised prices of the pizza in the store, by making it giftcard purchases.
                                FML

                                http://forum.sbrforum.com/soccer-han...scussions.html
                                Comment
                                • spankie
                                  SBR Hall of Famer
                                  • 02-10-11
                                  • 9992

                                  #17
                                  Originally posted by SBR_John
                                  Your logic is not flawed, there was none to begin with. Leave if you are unhappy. Renounce your Pro status now if you like and I'll reset it for you. There will always be changes to the loyalty program. We added the World Series of Poker tourney and over a dozen other Pro only initiatives this year.
                                  Hrm.

                                  Removed Sportsbook cash for US members, implemented a point rollover system for poker, changed trivia from twice a week to once a week. Increased the cost of items in the SBR Store. SBR Chat is now for Pro's only, the chat doesn't even work properly, it crashes 10 times a day, so what's the reasoning for making this a perk for Pros? Other than keeping trolls out who create multiple handles. But as you know, non-pros also drive traffic on this site, I would recommend that you consider something like a requirement to join chat, minimum post number, length of time registered, etc. So you can weed out the trolls. Instead, a non-pro has to pay $200 to chat?

                                  Things have definitely changed.
                                  Comment
                                  • SoV
                                    SBR Hall of Famer
                                    • 03-21-10
                                    • 6420

                                    #18
                                    What is the use of having mods on a payroll, who sit in chat and do nothing? I'm sure most are smart enough to weed out ghosts and ban them. Otherwise, what's the point of mods in chat?

                                    And why so much scrutiny on chat this year, all of a sudden? You've changed **** all over the years, yet are now trying to make it exclusive for god knows what ******* reason. Like the ghosts in chat affected the forum in any way.
                                    FML

                                    http://forum.sbrforum.com/soccer-han...scussions.html
                                    Comment
                                    • Deuce
                                      BARRELED IN @ SBR!
                                      • 01-12-08
                                      • 29843

                                      #19
                                      Originally posted by spankie
                                      Hrm. Removed Sportsbook cash for US members, implemented a point rollover system for poker, changed trivia from twice a week to once a week. Increased the cost of items in the SBR Store. SBR Chat is now for Pro's only, the chat doesn't even work properly, it crashes 10 times a day, so what's the reasoning for making this a perk for Pros? Other than keeping trolls out who create multiple handles. But as you know, non-pros also drive traffic on this site, I would recommend that you consider something like a requirement to join chat, minimum post number, length of time registered, etc. So you can weed out the trolls. Instead, a non-pro has to pay $200 to chat? Things have definitely changed.
                                      Business as usual

                                      Comment
                                      • durito
                                        SBR Posting Legend
                                        • 07-03-06
                                        • 13173

                                        #20
                                        You didn't spend $200. The money is still yours.
                                        Comment
                                        • spankie
                                          SBR Hall of Famer
                                          • 02-10-11
                                          • 9992

                                          #21
                                          Originally posted by durito
                                          You didn't spend $200. The money is still yours.
                                          I am sure Deuce has paid at least $200 in losses back to SBR.

                                          Comment
                                          • SBR_John
                                            SBR Posting Legend
                                            • 07-12-05
                                            • 16471

                                            #22
                                            Originally posted by Deuce
                                            SBR is making money off the loyalty program that is being funded by posters. The posters are keeping the lights on. I am paying for a product. The product is keeping the lights on.
                                            The program is a good one. Traffic and sales are both strong and we continue to invest in all aspects of the loyalty program despite the industry being in decline.

                                            Your situation is akin to customer in a restaurant that whines and complains and eventually you cut your losses and thank him for his business and get him out. So thank you in case you leave. I hope you stay but as we discussed in one of your other complaining threads there are other good sites out there.
                                            Comment
                                            • bigboydan
                                              SBR Aristocracy
                                              • 08-10-05
                                              • 55420

                                              #23
                                              Originally posted by Deuce
                                              SBR is making money off the loyalty program that is being funded by posters. The posters are keeping the lights on. I am paying for a product. The product is keeping the lights on.
                                              If you're not an SBRpro then you are obviously not keeping the lights on otherwise changes wouldn't need to be made at all Deuce.
                                              Comment
                                              • SoV
                                                SBR Hall of Famer
                                                • 03-21-10
                                                • 6420

                                                #24
                                                Originally posted by SBR_John
                                                Your situation is akin to customer in a restaurant that whines and complains and eventually you cut your losses and thank him for his business and get him out. So thank you in case you leave. I hope you stay but as we discussed in one of your other complaining threads there are other good sites out there.
                                                No, it's akin to me ordering X and getting ******* Y, because, Y would make the restaurant more profit, giving no fukk about how it affects the customer.

                                                Quit making it sound like you're doing us a massive favour. All of us going Pro means you get advertising money pumping in.

                                                Originally posted by bigboydan

                                                If you're not an SBRpro then you are obviously not keeping the lights on otherwise changes wouldn't need to be made at all Deuce.
                                                Next we know, Player's Talk will be accessible to Pros only. Why? Because they paid for it. Don't give a fukk about providing the basic needs of the forum, eh?
                                                FML

                                                http://forum.sbrforum.com/soccer-han...scussions.html
                                                Comment
                                                • durito
                                                  SBR Posting Legend
                                                  • 07-03-06
                                                  • 13173

                                                  #25
                                                  Originally posted by spankie
                                                  I am sure Deuce has paid at least $200 in losses back to SBR.

                                                  Then that would be his fault for losing at gambling. No one paid $200 to become a pro. All you had to do was show $200 in an account, then a year later show that it was still there. It was still your money to bet and win or lose.

                                                  I can´t grasp how anyone with thousands of posts on a gambling message board wouldn´t have $200 posted up most of the time, but that´s beside the point.
                                                  Comment
                                                  • Deuce
                                                    BARRELED IN @ SBR!
                                                    • 01-12-08
                                                    • 29843

                                                    #26
                                                    Originally posted by SBR_John
                                                    The program is a good one. Traffic and sales are both strong and we continue to invest in all aspects of the loyalty program despite the industry being in decline. Your situation is akin to customer in a restaurant that whines and complains and eventually you cut your losses and thank him for his business and get him out. So thank you in case you leave. I hope you stay but as we discussed in one of your other complaining threads there are other good sites out there.
                                                    Quite the generic response I expected. I wish your product success. Ask feedback from loyal posters before irrationally responding like an employee just avoiding questions all together. You only know the value of your product from "complaining" threads, without feedback of those who use your product, you have no clue. To each their own, you go the route of frustration and asking one to leave for whining when in fact they are only trying to chip the dull spots off the product. You're the owner of course, you can handle any situation as you like. Some may look at it a bit childish. Just give answers and explain reason. Much more will be accomplished.
                                                    Comment
                                                    • opie1988
                                                      SBR Posting Legend
                                                      • 09-12-10
                                                      • 23429

                                                      #27
                                                      All this nonsense because a bunch of non-pros can't sit in a chit-chat room and talk to other men for hours on end?

                                                      For fukks sake....if you want to talk to the fukkers that bad.....pick up a fukkin' phone.
                                                      Comment
                                                      • SoV
                                                        SBR Hall of Famer
                                                        • 03-21-10
                                                        • 6420

                                                        #28
                                                        Originally posted by durito

                                                        Then that would be his fault for losing at gambling. No one paid $200 to become a pro. All you had to do was show $200 in an account, then a year later show that it was still there. It was still your money to bet and win or lose.

                                                        I can´t grasp how anyone with thousands of posts on a gambling message board wouldn´t have $200 posted up most of the time, but that´s beside the point.
                                                        Good job on missing the whole point of this thread, Mr. Einstein.
                                                        FML

                                                        http://forum.sbrforum.com/soccer-han...scussions.html
                                                        Comment
                                                        • bigboydan
                                                          SBR Aristocracy
                                                          • 08-10-05
                                                          • 55420

                                                          #29
                                                          Originally posted by Deuce
                                                          Business as usual
                                                          business closed do to the hostile takeover by yours truly Deuce.
                                                          Comment
                                                          • spankie
                                                            SBR Hall of Famer
                                                            • 02-10-11
                                                            • 9992

                                                            #30
                                                            Originally posted by opie1988
                                                            All this nonsense because a bunch of non-pros can't sit in a chit-chat room and talk to other men for hours on end?

                                                            For fukks sake....if you want to talk to the fukkers that bad.....pick up a fukkin' phone.
                                                            Opie we need eachother.
                                                            Comment
                                                            • YorkHunt
                                                              SBR Hall of Famer
                                                              • 12-11-10
                                                              • 7496

                                                              #31
                                                              IMO....A LOT has changed. dont know why or dont want to get into logistics but yes a LOT has changed..
                                                              Comment
                                                              • Roadtrip635
                                                                SBR Hall of Famer
                                                                • 12-07-10
                                                                • 6129

                                                                #32
                                                                At first I thought ya'll were talking about Netflix and their bungling of the price increase and the changing of their services, splitting the services of their online stream and physical mail DVD rental(which will eventually be phased out by the way, lessening their services). Customers and investors were so outraged that their stock which was at $300 in early July is now around $140, the price increase announcement came on July 12th the splitting of services announcement came a couple weeks ago. That fall wiped out about $8 billion dollars of stockholder wealth. New competitors have entered the market to capitalize on disillusioned consumers that have left Netflix.

                                                                Comment
                                                                • durito
                                                                  SBR Posting Legend
                                                                  • 07-03-06
                                                                  • 13173

                                                                  #33
                                                                  Originally posted by SoV
                                                                  Good job on missing the whole point of this thread, Mr. Einstein.
                                                                  excuse me
                                                                  Comment
                                                                  • ThaddeusB
                                                                    SBR Hall of Famer
                                                                    • 08-10-10
                                                                    • 8874

                                                                    #34
                                                                    I understand why people aren't happy with certain changes made around here. Hell, I've been hurt by the changes more than most. However, not all changes have been bad. In fact, some have been quite beneficial to members.

                                                                    More importantly, if you are already gambling the program is essentially free to you. No matter how little value you extract, being a pro is certainly worth a hell of a lot more than $0. All-in-all SBR is very generous and I will be glad to renew my pro status year after year.

                                                                    Thaddeus
                                                                    Comment
                                                                    • Deuce
                                                                      BARRELED IN @ SBR!
                                                                      • 01-12-08
                                                                      • 29843

                                                                      #35
                                                                      Originally posted by ThaddeusB
                                                                      I understand why people aren't happy with certain changes made around here. Hell, I've been hurt by the changes more than most. However, not all changes have been bad. In fact, some have been quite beneficial to members. More importantly, if you are already gambling the program is essentially free to you. No matter how little value you extract, being a pro is certainly worth a hell of a lot more than $0. All-in-all SBR is very generous and I will be glad to renew my pro status year after year. Thaddeus
                                                                      You have 78k points. Of course you will.
                                                                      Comment
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