[Ryan Lewer]

To start I deposited $250 on December 13, 2019 using my Debit card. I quickly got my bank roll up to $3800 by days end 12/15/19 betting on sports and some casino. 98% sports betting 2% casino. Due to there restrictions on payouts I had to wait 7 days to cash out since I used a card. I continued betting... I ended up getting my bank roll up to $7100 and requested a cash out on 12/22/19.. My cash out time was 10:34 AM central for $6,900 via a bitcoin address that I provided the company.. (I completed a verification process through Betonline via email to process this request) After leaving church I checked my account to see if my teaser bet paid out and my account only had $250.. I thought “ ok that was quick they took the cash out to pay my $6900. (I’ve noticed betonline doesn't take the cash out right away. It sits there unlike other books where they will debit your account right away).. I went to my internal messaging section and thats when my heart dropped.. There was a make shift message that basically says “I’ve been hacked, help”. The message that was written wasn't even in a complete sentence. I then saw about an hour later there is an email that says “ they Betonline had cancelled my payout”. Why? I went through a 2 factor authentication process to initiate the withdrawal. Who ever hacked me also tried to make another purchase on my debit card and the same time they wrote the "I've been hacked message... Thank goodness it declined. My bank sent me a text asking if it was me making a purchase in China. Lastly, I noticed on my internal messaging that the times where wrong.. I am in central time but the messaging that was on my account reflected a time that was not yet here.. I found out that all this crap was happening around the 3pm time but the messaging reflected almost 30 minutes to an hour ahead. STAY AWAY FROM THESE FRAUDS

[Fidel_CashFlow]

i think I can help man , you still around ?

[Ryan Lewer]

BETONLINE RESPONDED WITH THIS:

"Hello Ryan,

This is Audrey from Player Services, hoping this email finds you well.

We have reviewed your claim and we found that your account had been accessed with familiar devices. We recommend you change your password and check with your circle of family and friends.

Audrey Holland
Player Services Team
BetOnline"

I HAVE PROOF THAT I WASN'T EVEN LOGGED IN AT THE TIME THIS WAS HAPPENING!! Why do they always suggest that a family member logs into your account and blows 7k like its its nothing. (Ive read other instances where they respond with the same message I received) Especially right after I request a withdrawal. It doesn't make any sense. Do they really think my first instinct after they cancel my payout that I did not authorize is to go into the casino and blow thousands of dollars? Pathetic!

[Ryan Lewer]

yea I am

[Ryan Lewer]

Are you able to DM me? I am unable to since I need 40 posts.

[Fidel_CashFlow]

looking into it right now .
It appears its going to take a while ..... (shit)

Man, from what they are telling me , this seems like a huge mess bud.

Ughhh, and I planned on sleeping at some point tonight

[Ryan Lewer]

Are you in contact with them now? I really appreciate your help

[Fidel_CashFlow]

fukk bro , your 2 nice, i cant fukk with you like this .

Wont be anything ill be able to do to help .

Hopefully SBR can help you though. As long as your case is legit, theres a shot

Best of luck to you

[pablo222]

Might want to post this in Sportsbook and industry forum.

And then fill out one of these. https://www.sportsbookreview.com/sportsbook-complaint/

The saloon is where Big Bears nonsense posts go to die.

[pavyracer]

Why go with all this trouble? You are a great bettor turning a $250 deposit to $7,100 in 10 days. Why not got to Vegas and bet instead? With your winnings you can cover all your expenses and come out with a huge profit with no hussles from online books that slow pay.

[Ryan Lewer]

Might want to post this in Sportsbook and industry forum.

And then fill out one of these. https://www.sportsbookreview.com/sportsbook-complaint/

The saloon is where Big Bears nonsense posts go to die.

Thank you for the suggestion, just went over there and copied and pasted my stuff from here.

[Ryan Lewer]

We go with all this trouble? You are a great bettor turning a $250 deposit to $7,100 in 10 days. Why not got to Vegas and bet instead? With your winnings you can cover all your expenses and come out with a huge profit with no hussles from online books that slow pay.

If I had the time I definitely would be doing that. However I live right next to Illinois and they legalized sports betting. I'll be down in Chicago every weekend.