Betislands have a new CS staff?

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  • BigBlueNYG
    SBR Wise Guy
    • 10-12-11
    • 687

    #1
    Betislands have a new CS staff?
    The last few times ive called I spoke to someone new, high turnover or just getting bigger?
  • Underdog5229
    SBR MVP
    • 10-31-11
    • 1856

    #2
    Growing. Just moved into a new larger facility of their own.
    Comment
    • evo34
      SBR MVP
      • 11-09-08
      • 1032

      #3
      If they are growing, why are they reducing their offerings? Does not add up.
      Comment
      • frankthetank
        SBR Wise Guy
        • 08-29-09
        • 652

        #4
        i agree evo
        Comment
        • iifold
          SBR Posting Legend
          • 04-25-10
          • 11111

          #5
          When will we get overnight bases???
          Comment
          • DudleyDawson
            SBR Hall of Famer
            • 02-10-12
            • 5658

            #6
            Originally posted by Betislands

            We are choosing not to deal overnight lines , we tried it and it did not work for us like I said I apologize if in your eyes that does not make us the book for you but we have plenty more to offer to make us a solid out for many players.
            Comment
            • LostBankroll
              Restricted User
              • 02-10-10
              • 4538

              #7
              BI is going for shits... Aslong as they pay they should be fine tho.
              Comment
              • spankie
                SBR Hall of Famer
                • 02-10-11
                • 9992

                #8
                book has never followed through with many of the things they said they would add as far as options and upgrades.

                is that a good sign?

                iduno.
                Comment
                • Rollins08
                  SBR MVP
                  • 04-20-07
                  • 1337

                  #9
                  Best customer service, best payouts. They have almost all options a gambler would need.
                  Comment
                  • DudleyDawson
                    SBR Hall of Famer
                    • 02-10-12
                    • 5658

                    #10
                    Yes, payouts are fast but...you can only score $950 a wk MAX....and you can't get a MGGGGGGGGGGGG over $600.......and yes 1 free payout a month but for each additional is $50 each........so if you wanna bet big bucks and not worry about your bank clearing a ck..........what do you do?
                    Comment
                    • taxer
                      SBR Wise Guy
                      • 05-31-11
                      • 630

                      #11
                      Checks take 3 working days ... - took out 5k .. Solid book never heard a real complaint other than people asking for the world
                      Comment
                      • bookie
                        SBR MVP
                        • 08-10-05
                        • 2112

                        #12
                        Originally posted by taxer
                        ... Solid book never heard a real complaint other than people asking for the world
                        Well said.
                        Comment
                        • robmpink
                          SBR Posting Legend
                          • 01-09-07
                          • 13205

                          #13
                          Unreal. Sometimes it feels that there is a spy drone jet over them. Anything different gets reported. Soon we will be seeing threads like

                          Nick wasn't in today, should we be worried?
                          Jon didn't say god bless u when I sneezed, r they still safe?
                          Comment
                          • DrIn$entive
                            SBR Sharp
                            • 12-29-11
                            • 411

                            #14
                            ^^
                            Comment
                            • DudleyDawson
                              SBR Hall of Famer
                              • 02-10-12
                              • 5658

                              #15
                              Originally posted by robmpink
                              Unreal. Sometimes it feels that there is a spy drone jet over them. Anything different gets reported. Soon we will be seeing threads like

                              Nick wasn't in today, should we be worried?
                              Jon didn't say god bless u when I sneezed, r they still safe?
                              It comes with the territory when you run a book and open yourself up to posting on a gambling forum, you gotta take the good with the bad...it's just the way it is. FYI...Betislands has paid me around 5k in the last 6 weeks, all p2p...but there does seem to be things going on with them that I'm not crazy about but do I feel safe to continue playing there??? Absolutely. How much would I trust leaving in Betislands(meaning everything going on with the DOJ and how financially secure the book is)??? I don't know.
                              Comment
                              • darkhat
                                SBR Hall of Famer
                                • 08-18-10
                                • 5722

                                #16
                                If they have good customer service and will pay you the day you request, you have nothing relevant to complain about. Go pick a book with shitty customer service and wait to get paid. Everything has pros and cons in life, nothing is perfect.

                                If you want top notch customer service and same day payouts, play at betislands or rebatewager. If you want to deal with morons, be insulted, and wait to get paid,..play at other books. Of course I'm talking about US based gamblers.

                                You are dealing with businesses operating in fukin costa rica. This isn't New York City. At any moment any of these books can rip off everyone at the drop of a hat. What are you going to do? Fly to Costa Rica and convince someone to pay you?

                                That being said the most important thing is being able to get your money out the second you want it, betislands and rebatewager have proven to do that constantly, while giving you respect.
                                Comment
                                • Rookie-Capper
                                  SBR MVP
                                  • 03-21-09
                                  • 4567

                                  #17
                                  not offering overnight lines for baseball isnt good customer service and does not work for us.
                                  Comment
                                  • princecharles
                                    SBR Wise Guy
                                    • 11-22-10
                                    • 827

                                    #18
                                    Jon where are you?
                                    Comment
                                    • Fred Flintstone
                                      SBR Rookie
                                      • 05-08-12
                                      • 41

                                      #19
                                      Originally posted by Underdog5229
                                      Growing. Just moved into a new larger facility of their own.

                                      They did move but not into their own office- They just moved out of Jazz office for what ever reason and in with M&M- who used shitty software so they asked to also use DGS-


                                      No one builds there own offices anymore- everyone shares space-clerks- etc

                                      much more cost efficient- you just have to be connected with a solid place or your rep can be tarnished-
                                      Comment
                                      • kmarinouofm
                                        SBR Hall of Famer
                                        • 01-26-09
                                        • 8437

                                        #20
                                        jon knows what he is doing.. he isn't dumb and doesn't offer markets or anything else his outfit can't handle ... on that note... look at their growth... its been what ? 6? 7 months? and they are completely off Jazz LInes and into their own Building...

                                        Jon treats everyone with respect on this forum.. even if you aren't one of his players.. I am happy as shit for him.. Next year.. I hope Betislands goes invite only...
                                        Comment
                                        • AdamStock1983
                                          SBR Sharp
                                          • 08-15-11
                                          • 387

                                          #21
                                          Anyone else getting sick of the changing of the website on a daily basis? No overnight baseball lines is such chicken shit for an outfit claiming to be making major improvements and upgrades. You want to be recognized as a top book asking for overnight lines is far from asking for the world. Seems like the actual site is moving more towards the Bovada's of the world
                                          Comment
                                          • flyingillini
                                            SBR Aristocracy
                                            • 12-06-06
                                            • 41219

                                            #22
                                            Jon is expanding his business and doing well for himself. He is currently taking a new English course and going to learn something else new to end his statements with instead of saying "Cheers" it's a little played out.. I am looking forward in what he will be ending with instead of "Cheers"
                                            המוסד‎
                                            המוסד למודיעין ולתפקידים מיוחדים‎
                                            Comment
                                            • jjgold
                                              SBR Aristocracy
                                              • 07-20-05
                                              • 388179

                                              #23
                                              Seems like a book with no direction
                                              Very little work force
                                              not committed
                                              unorganized
                                              A recipe for disaster
                                              Comment
                                              • dark star
                                                SBR MVP
                                                • 01-04-09
                                                • 3900

                                                #24
                                                M&M is a very good book
                                                Comment
                                                • Smoke
                                                  SBR Aristocracy
                                                  • 10-09-09
                                                  • 48111

                                                  #25
                                                  Originally posted by flyingillini
                                                  Jon is expanding his business and doing well for himself. He is currently taking a new English course and going to learn something else new to end his statements with instead of saying "Cheers" it's a little played out.. I am looking forward in what he will be ending with instead of "Cheers"
                                                  Cheers forever!
                                                  Comment
                                                  • vitalyo
                                                    SBR MVP
                                                    • 12-05-07
                                                    • 1615

                                                    #26
                                                    Originally posted by AdamStock1983
                                                    Anyone else getting sick of the changing of the website on a daily basis? No overnight baseball lines is such chicken shit for an outfit claiming to be making major improvements and upgrades. You want to be recognized as a top book asking for overnight lines is far from asking for the world. Seems like the actual site is moving more towards the Bovada's of the world

                                                    Book is just trying to cut their losses , high bonuses and not so good MLB season catch up to them . No overnight lines was the first sign . Taken away bonuses #2 . Book got beaten and at this point doesn't know on what they are doing . They are changing their own rules ON THE FLY . If you click " 20% rebate" ->"general rules apply" will take you to the old PROMO rules that they used to have for 100% freeplay bonus .
                                                    Tells you this changes wasn't even planned .
                                                    Last 4 weeks book is been trying to take away what ever they can .
                                                    This morning after reading this thread
                                                    http://forum.sbrforum.com/sportsbook...e-program.html actually had to look outside and check the calendar .
                                                    Look how stupid people are , bonuses are been taken away , overnights are gone but the idiots are cheering for 20% cash back losses .Some of them are saying it so good no roll over on rebate
                                                    Well if you are planning to lose a lot this is your book . No wait rebatewager will give you 50% .
                                                    I just can't believe on how stupid people are to fall for this shit.
                                                    That's fine his "new and improved model" doesn't do to me anything . Book chose to deal with the a losers only . Whatever they wanna do .
                                                    Eventually losers will run out of cash , deposits of $100-300 will not produce a volume to stay a float .
                                                    And i am not talking about bad NFL season , one bad month of MLB put their back against the wall to make all this changes . Again that's fine any book can run in to the trouble . But the way this shmack comes out "Hi guys you know what we have improved" / f@@k you in the a@s tp make up our losses + we have the fastest payouts . Great!!!
                                                    LOL> Can someone explain to me on what's the difference between 24H cashout and 36H , does $950 today instead of tomorrow makes a difference in your life ? At least 5 other established books will do 24H cashout.
                                                    From what i see Book could of been straight, we gonna take away fallowing ONE

                                                    reduced juice /10 cents lines
                                                    Bonuses
                                                    Overnights
                                                    Instead book have chosen to take away everything , and at the same time to look cool .
                                                    The way Jon is running his book is like an addict gambler would . Comes NFL season BI will be forced to offer 100% match bonus and if they don't do well ?
                                                    Bookmaker , 5dimes , heritage and few others (even betphoenix)can withstand bad month -year .

                                                    Jon and his take on overnight lines #106 .
                                                    When i said "you are lost" I was kind of polite to you and did not call you a lier .

                                                    Cheers. GL
                                                    Comment
                                                    • Fred Flintstone
                                                      SBR Rookie
                                                      • 05-08-12
                                                      • 41

                                                      #27
                                                      Originally posted by dark star
                                                      M&M is a very good book

                                                      Very-


                                                      Know nothing about Betislands that they supposedly have a guy in Cali backing them- Been around long enough to know that if you are not hands on- "THE BACKER" can pull out when ever they want- seen it a million times-
                                                      Comment
                                                      • Betislands
                                                        SBR Wise Guy
                                                        • 03-17-11
                                                        • 547

                                                        #28
                                                        I would sit here and try to explain our business model that all of a sudden is so questioned when we stopped offering overnight lines.

                                                        Basically what you are doing you are bashing Betislands because I stopped offering overnight lines which are easier to pick off , not because people are getting slow paid , or getting bad service this is regarding overnight lines.

                                                        If you like overnight lines and they are a must , then Betislands is not the book for you if you can deal with no overnight lines and getting fast payouts and solid CS then we are the book for you.

                                                        We offer MLB dimelines , same day payouts , checks in 3 days , good CS and I constantly try and offer new things for clients and now even the rebate is cause for stress.

                                                        Point is guys no book is going to offer everything you want , you all know what we offer and we pay and we pay fast.

                                                        Cheers and thank you for the best wishes!

                                                        Jon
                                                        Comment
                                                        • PickWinnerAllDay
                                                          SBR Posting Legend
                                                          • 08-31-11
                                                          • 12722

                                                          #29
                                                          Best customer service. Period.
                                                          Comment
                                                          • taxer
                                                            SBR Wise Guy
                                                            • 05-31-11
                                                            • 630

                                                            #30
                                                            Jon for president
                                                            Comment
                                                            • Brock Landers
                                                              SBR Aristocracy
                                                              • 06-30-08
                                                              • 45359

                                                              #31
                                                              ill stick with Heritage
                                                              Comment
                                                              • wtt0315
                                                                SBR Hall of Famer
                                                                • 01-18-07
                                                                • 8037

                                                                #32
                                                                I have never been treated better by a book. That means the world to me. I usually only take the 10 percent cash and they still have that. I don't care about overnight lines. I really don't care about the 20 percent cash back, but that is nice. I do like calling though and actually enjoy being treated like I am a person and not a number. I am not sure why people complain about a book they don't use. People bitch and moan about a book not having overnight lines when they don't even use the book. Thats like me making fun of french people and I have never been or live in france. If you don't like it just play somewhere else and stop complaining. I see 25 threads every day here about betislands not having overnight lines blah blah blah. Jon comes here and states his policy on it and i can respect that. People are saying well he is scared to post them or whatever or he might lose money. Well if I was running a buisness my goal would not be to lose money. If you feel you have an advantage somewhere else, go do it. You have every right to go somewhere else as he does change his policies.
                                                                Comment
                                                                • wtt0315
                                                                  SBR Hall of Famer
                                                                  • 01-18-07
                                                                  • 8037

                                                                  #33
                                                                  Originally posted by Brock Landers
                                                                  ill stick with Heritage
                                                                  Brock I bet jon would actually pay you to become a client
                                                                  Comment
                                                                  • OUTCAST
                                                                    SBR Sharp
                                                                    • 05-10-10
                                                                    • 284

                                                                    #34
                                                                    Just signed up with them, very nice cs.
                                                                    Comment
                                                                    • robmpink
                                                                      SBR Posting Legend
                                                                      • 01-09-07
                                                                      • 13205

                                                                      #35
                                                                      Some circling around like buzzards just to spout off.
                                                                      Comment
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