Pinnacle is upset on me

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  • dontknowhowtobet
    SBR MVP
    • 01-21-09
    • 2896

    #1
    Pinnacle is upset on me
    Here's an email I got from them:

    Dear Sir,


    Our Risk Department notices that you are withdrawing your entire balance and making a new CC deposit. For example, on 29 April you requested a wire and on 30 April made a CC deposit.

    We have no problem with our clients requesting withdraws from their accounts. The majority of our clients plan to continue playing and make the occasional partial withdrawal. Or some withdraw their entire balance at the end of their favorite season. We are also happy to pay the 4% fees associated with CC deposits for our clients.

    However, we do not expect that clients will withdraw their funds using a wire only to re-deposit with a CC. The fees paid by Pinnacle Sports to accept these re-deposited funds were £203.

    We are bringing this to your attention since if you choose to manage your account balance in this manner, your account will be set to be charged the full 4% fee incurred by Pinnacle Sports to accept your CC deposits and you will also be charged for all withdrawals.

    We appreciate your cooperation regarding future withdrawals and deposits to your account.

    Kind regards,

    Customer Service Department
    Pinnacle Sports


    I didn't know they are paying too many fees, I'm used to UK books which allow you to deposit and withdraw freely, so okay, don't kill me for that, I'm just wondering what should I tell them back by email.
  • jjgold
    SBR Aristocracy
    • 07-20-05
    • 388208

    #2
    Apologize and say you did not realize this

    Sign up with Neteller and or Moneybookers to withdraw and deposit
    Comment
    • mynameismud
      SBR Hall of Famer
      • 02-13-12
      • 5462

      #3
      just be happy youre not in the states.
      Comment
      • shaunovery
        SBR Posting Legend
        • 11-15-07
        • 18143

        #4
        Why withdraw then re deposit the nxt day
        Comment
        • dontknowhowtobet
          SBR MVP
          • 01-21-09
          • 2896

          #5
          Originally posted by shaunovery
          Why withdraw then re deposit the nxt day
          I'm used to it.
          Comment
          • dontknowhowtobet
            SBR MVP
            • 01-21-09
            • 2896

            #6
            Originally posted by jjgold
            Apologize and say you did not realize this

            Sign up with Neteller and or Moneybookers to withdraw and deposit
            Thanks for the tip!
            Comment
            • soul786
              SBR MVP
              • 03-09-12
              • 1697

              #7
              The thing I found best about this is they sent you a message giving you a heads up in advance. Other books just slap you with the fee. The reason so many people recommend this book is right there, their professionalism is wonderful.

              And yeah, for me I just use m'on'eybookers for depositing and withdrawals. Quick and easy.

              What they're saying for CC fees they have to pay is completely true. I work in retail and store CC are promoted so much because of this very reason. CC companies take a fee and charge the business a percentage of the volume they generate as a processing fee. Can be anywhere from 3 - 6%. Pinny would end up taking those fees on your behalf but add that to the wire fees they'll also cover and they'll want to let you know you're milking their money for avoidable reasons.
              Comment
              • acl123
                SBR Hall of Famer
                • 03-17-11
                • 5896

                #8
                Originally posted by shaunovery
                Why withdraw then re deposit the nxt day
                Its like he is using his cc to get cash.
                Comment
                • Ra77er
                  SBR Posting Legend
                  • 06-20-11
                  • 10969

                  #9
                  Tell em to give you a freeplay for having to read all that and also explain that where you come from having to comprehend anything over 3 sentences is cause for a beatdown.
                  Comment
                  • dontknowhowtobet
                    SBR MVP
                    • 01-21-09
                    • 2896

                    #10
                    Originally posted by soul786
                    The thing I found best about this is .... their professionalism is wonderful.
                    I totally agree.
                    Comment
                    • dj_destroyer
                      SBR MVP
                      • 07-28-10
                      • 3856

                      #11
                      How much are you withdrawing/depositing to ding Pinny with 200 euros!?
                      Comment
                      • PharaohUB
                        SBR MVP
                        • 01-23-07
                        • 4866

                        #12
                        Originally posted by dj_destroyer
                        How much are you withdrawing/depositing to ding Pinny with 200 euros!?
                        £203/0.04 = £5,075
                        Comment
                        • dj_destroyer
                          SBR MVP
                          • 07-28-10
                          • 3856

                          #13
                          Originally posted by PharaohUB
                          £203/0.04 = £5,075
                          So he withdraws 10k every day and deposits it back in the next day?

                          Sounds like he is are scamming or something, what gives?
                          Comment
                          • BigDaddy
                            SBR Hall of Famer
                            • 02-01-06
                            • 8378

                            #14
                            Originally posted by dj_destroyer

                            Sounds like he is are scamming or something, what gives?

                            it sure seems that way
                            Comment
                            • King_Suckerman
                              SBR Wise Guy
                              • 04-12-09
                              • 945

                              #15
                              can you earn cashback on ************ by depositing to a sportsbook? maybe thats the idea
                              Comment
                              • dj_destroyer
                                SBR MVP
                                • 07-28-10
                                • 3856

                                #16
                                Originally posted by King_Suckerman
                                can you earn cashback on ************ by depositing to a sportsbook? maybe thats the idea
                                Ya. That would be unreal to just keep doing that. What a scam!

                                You could cake whatever kind of points or cashback you have worked out with your CC so hard. Damn.

                                OP, you say you do it all the time in Europe? You talking WillHill and Bet365?
                                Comment
                                • dealer wins
                                  SBR Wise Guy
                                  • 02-03-09
                                  • 816

                                  #17
                                  OP you dont need to email them back anything. From now on they WILL charge you for each deposit and they wont budge on that!!

                                  You have basically been caught taking the pi$$, be grateful they didnt close your account down.
                                  Comment
                                  • Hareeba!
                                    BARRELED IN @ SBR!
                                    • 07-01-06
                                    • 32912

                                    #18
                                    Originally posted by dontknowhowtobet
                                    I'm used to it.
                                    Don't you also pay interest and fees for using your cc to deposit with bookies?

                                    Most cc providers here now treat payments to bookies a "cash advances" incurring a fee and interest.
                                    Comment
                                    • jjgold
                                      SBR Aristocracy
                                      • 07-20-05
                                      • 388208

                                      #19
                                      Hareeba well if you have Aussie CC and use at Aussie books no fees



                                      International meaning Aussie Card at UK Book fees
                                      Comment
                                      • Hareeba!
                                        BARRELED IN @ SBR!
                                        • 07-01-06
                                        • 32912

                                        #20
                                        Originally posted by jjgold
                                        Hareeba well if you have Aussie CC and use at Aussie books no fees



                                        International meaning Aussie Card at UK Book fees
                                        Not true.
                                        Most Aussie cc providers now treat payments to bookies as "cash advances" which incur both a transaction fee and an obscene interest rate.
                                        I've not attempted to use my cc at a UK book. Firstly I can't use any UK books any more and secondly, if I could I'd use Moneybookers. Unfortunately not all Aussie books will accept Moneybookers and this move against bookies by the CC providers is an unjustifiable pain in the arse.
                                        Comment
                                        • soul786
                                          SBR MVP
                                          • 03-09-12
                                          • 1697

                                          #21
                                          Originally posted by Hareeba!
                                          Don't you also pay interest and fees for using your cc to deposit with bookies?

                                          Most cc providers here now treat payments to bookies a "cash advances" incurring a fee and interest.
                                          Yep, I've been charged a small fee I think it was around 1-2% and I make small deposits so hasn't been exorbitant
                                          Comment
                                          • bluesquad
                                            SBR Rookie
                                            • 06-13-11
                                            • 23

                                            #22
                                            Thats a nice email actually, other books would just banned you or not going to take your business, depositing via CC is already hard to do and if you do it and take all the winnings right away and then redepositing again there might be a lot of chances that there is something fishy going on, I can see this player is going to make a ********** ASAP as soon as he starts losing or after a week, then he will have the payouts and the deposits are **********, definitely something is not right.

                                            What I do is that if I need the money I would some of my money out and leave the rest of it there to keep having action, there are games every day so why bothering taking the entire balance out :S
                                            Comment
                                            • RealSlimShady
                                              SBR Hall of Famer
                                              • 12-24-07
                                              • 6249

                                              #23
                                              Guy must be getting airline miles or a % back from CC.
                                              Comment
                                              • Ruifgalmeida
                                                SBR MVP
                                                • 04-23-08
                                                • 2024

                                                #24
                                                open a neteller account
                                                Comment
                                                • Ruifgalmeida
                                                  SBR MVP
                                                  • 04-23-08
                                                  • 2024

                                                  #25
                                                  Originally posted by RealSlimShady
                                                  Guy must be getting airline miles or a % back from CC.
                                                  that is a good scam cheers
                                                  Comment
                                                  • d2bets
                                                    BARRELED IN @ SBR!
                                                    • 08-10-05
                                                    • 39847

                                                    #26
                                                    Gotta agree with Pinnacle here, this seems abusive. You could at least mask it a little better. Withdraw half your account, then a couple weeks later deposit, etc etc. But this is pretty blatant.
                                                    Comment
                                                    • dj_destroyer
                                                      SBR MVP
                                                      • 07-28-10
                                                      • 3856

                                                      #27
                                                      Originally posted by dontknowhowtobet
                                                      I didn't know they are paying too many fees, I'm used to UK books which allow you to deposit and withdraw freely, so okay, don't kill me for that
                                                      Which books allow you to deposit and withdraw freely... please advise.
                                                      Comment
                                                      • HeeeHAWWWW
                                                        SBR Hall of Famer
                                                        • 06-13-08
                                                        • 5487

                                                        #28
                                                        Seems to be fair enough - they're getting spanked by your deposit fees and want you to change your money movement patterns.

                                                        Most UK books don't do this, because their prices are so awful that 4% means nothing. Pinnacle operate on such low margins that can mean a loss.
                                                        Comment
                                                        • Ruifgalmeida
                                                          SBR MVP
                                                          • 04-23-08
                                                          • 2024

                                                          #29
                                                          Originally posted by dj_destroyer
                                                          Which books allow you to deposit and withdraw freely... please advise.
                                                          Every eurobook lets you deposit withdraw freely- Ladbrokes, willhill, bet365, paddypower etc, you can deposit 100euros and withdraw without even play.
                                                          Comment
                                                          • dj_destroyer
                                                            SBR MVP
                                                            • 07-28-10
                                                            • 3856

                                                            #30
                                                            Originally posted by Ruifgalmeida
                                                            Every eurobook lets you deposit withdraw freely- Ladbrokes, willhill, bet365, paddypower etc, you can deposit 100euros and withdraw without even play.
                                                            Thank you... starting scam tomorrow.

                                                            How long will my CC company let me get away with this? Will they try to take back the extra points I will have earned?

                                                            Any risk?
                                                            Comment
                                                            • Hareeba!
                                                              BARRELED IN @ SBR!
                                                              • 07-01-06
                                                              • 32912

                                                              #31
                                                              Originally posted by dj_destroyer
                                                              Thank you... starting scam tomorrow.

                                                              How long will my CC company let me get away with this? Will they try to take back the extra points I will have earned?

                                                              Any risk?
                                                              Don't know about your cc provider but in relation to payments to bookmakers over the past couple of years all those in Australia have been moving towards designating them as "cash advances" with the consequences:
                                                              - a transaction fee
                                                              - interest charged at an obscene rate
                                                              - no rewards points
                                                              Comment
                                                              • brettels
                                                                SBR MVP
                                                                • 11-04-10
                                                                • 3376

                                                                #32
                                                                Originally posted by Hareeba!
                                                                Don't know about your cc provider but in relation to payments to bookmakers over the past couple of years all those in Australia have been moving towards designating them as "cash advances" with the consequences:
                                                                - a transaction fee
                                                                - interest charged at an obscene rate
                                                                - no rewards points
                                                                Been no charges at all for me, last cc deposit was last week.
                                                                Comment
                                                                • Hareeba!
                                                                  BARRELED IN @ SBR!
                                                                  • 07-01-06
                                                                  • 32912

                                                                  #33
                                                                  Originally posted by brettels
                                                                  Been no charges at all for me, last cc deposit was last week.
                                                                  which bank?

                                                                  I know they haven't all yet implemented it for all books but as I said that's they way they've been moving
                                                                  Comment
                                                                  • brettels
                                                                    SBR MVP
                                                                    • 11-04-10
                                                                    • 3376

                                                                    #34
                                                                    Suncorp
                                                                    Comment
                                                                    • tommygun
                                                                      SBR MVP
                                                                      • 07-01-10
                                                                      • 2239

                                                                      #35
                                                                      Hareeba, I have also been getting hit with my deposits being labelled as "cash advances" on my statement. 21% interest through NAB, ridiculous!!!
                                                                      BETTING EXCHANGES, easy money.

                                                                      Soccer Tipping: 5-0-1
                                                                      Comment
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