Some WW skin, who rolls 50X for 20% ?
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This is what Doug is talking about in case anyone is wondering.
05.24.2006 (09:29 PM CST)
SBR Bill Dozer reports: Spreads(SBR rating C), managed by WagerWeb(SBR rating B), changes bonus terms after player wins. The bettor complains that he agreed to accept a 20% bonus with a 50X rollover (wagering fifty times the bonus and deposit) because the terms of the offer allowed him to withdraw his winnings at anytime, thereby limiting his exposure and assuring his account balance would not exceed the deposit and bonus. After requesting a payout and receiving the following message via email, "Unfortunately we are not able to process it at the present time due to our new policy for payouts. In order to take out your funds you must reach the 50X rollover of your bonus given on May 16th ,2006. The total amount you must wager is $150,000 and as per today your wagered amount is $3,320. If you wish to proceed with your payout you will loose the bonus." the player contacted customer service using livechat.
Player: i requested a payout and I got a response that the new policy is you have to complete the rollover prior to withdrawing winnings
Diego: Hello
Diego: Yes
Player: I am confused. The terms of the bonus was 50x rollover but i could wihtdraw winnings at any time. how can you change the rules midstream
Diego: Mangements decision
Player: it doesn’t make sense. we already agreed to the terms. how can the terms be changed
Player: are you sure there is some mistake
Player: there must be some mistake
Diego: Please hold
Diego: Im checking on yout situation
Diego: ******
Diego: We will go ahead and process your payout
Diego: But from now on
Diego: You must be aware that you need to have the rollover in order to process a payout
Diego: Is it clear?
Player: Will i always have the option to give back the $500 bonus and withdraw my funds
Diego: Yes you can forfeit the bonus
Player: and if I forfiet the bonus, i can still keep the winnings, correct?
Diego: If you forfeit the bonus
Diego: management will study the case about the winnings
Diego: Im talkig about the winnings made from the bonus money
Player:: that could be a night mare
Diego: What can I say
Player: Can i just give back 500 now, and keep the rest
Diego: Mangements decision
Diego: It will go under study, not able to give you a straight answer now
Player:: then i’m not making nay decison now.
Player: THIS IS EXTREMELY UNFAIR
SBR will bring this issue to management’s attention and suggest the player is allowed to keep a prorated 2.2% of his bonus and all winnings or fulfill the original terms of the offer.Comment -
“SBR will bring this issue to management’s attention and suggest the player is allowed to keep a prorated 2.2% of his bonus and all winnings or fulfill the original terms of the offer.”
Pro-rate nothing. You don’t change a bonus or any other deal retroactively. They can change the rules for the next bonus, not this one. Otherwise you’d get idiotic situations where a sportsbook could change your rollover each time you’re about to reach it, and you’d be able to get your money about the same time Sisyphus gets that boulder to the top of the mountain.
If he meets the rollover requirement OR the sportsbook prevents him from having any realistic chance of meeting the rollover requirement (e.g., by booting him, limiting him to $1 wagers, etc.), then 100% of the bonus money is his money. Only if he himself violates the bonus agreement may any or all of the bonus be revoked.
Give him a fair opportunity to fulfill the requirements both parties agreed to, or send him every penny of his deposit, bonus, and winnings.Comment -
Another S-H-I-T book at work. Why don't they just say we are stealing back the bonus. Now that we have your money there is not a damn thing you can do about it.Comment -
cmon guys, even tho SBR upgraded them in the last year you know wagerweb will steal your money when they can.
dave from wagerweb owes me at least a few hundred but i will never see a penny of it.
again stay away from shit books like wagerweb and stick to a list where you can sleep at night. i recommend something like this:
pinnacle
cascade
wsex
betjamaica
carib
betcris
5dimes
skybook
you'll never have to worry about bonus terms or getting paid and at the end of the day that is what's it all about.Comment -
Ordinarily one would have to be a fool to take a 20% bonus with a 50x roll. But if they offer to let you withdraw winnings at any time, and you make a relatively small deposit, then it's unlike you'll ever come close to 50x. You just keep withdrawing your winnings until you lose a few games in a row at wich point you go bust. There is a good chance you will roll your money fewer than 8x before you go bust (assuming you deposit $2500, as this player did).Originally posted by Doug
This is pretty scary. What's next. A book comes back and says, we changed the terms, instead of no holding period, we are now going to impose a 10 year hold. Wagerweb has gone downhill real fast. First there was a player at MW who has his limits cut to the point where it was impossible to complete the roll, and now this player has the terms of his bonus changed + they won't even allow him to simply give back the bonus.
Bottom line is any book that feels like they can change the rules at anytime is no place to play at.Comment -
I think the player out negotiated the book, and WW figured it out too late and didn't like it. Rather clever on the player's part as marc points out.Comment -
One thing I'd like to know is whether this "new" policy is just for select players or if its true for all players. In the past wagerweb has always allowed players to withdraw winnings at anytime. So if there really is a new policy that they are imposing on all of their current players I'm suprised we haven't seen more complaints.
CLearly this player must have beat wagerweb before, for them to require a 50x roll when the rollover for a 20% bonus tih them is usually just 10x. If they didn't want to give the guy a bonus, they should have just said no.
AT the end of the day, this business is all about integrity and reputation. If Wagerweb truly believes that "management" can make any decison they want, then they only slightly better then the other scam sites. Basically what they are saying if we don't want to pay, we'll just change the rules.
One thing to point out, for all the bad press Royal has gotten the past couple of years because of Tej's involvement, they have not had any disputes of this nature. This is the second player to complain about Web changing the terms on him. Some bookies get better and some get worse.Comment -
In the past, Wager Web has allowed me to withdraw winnings prior to completing a rollover. It's a very player-friendly policy that a lot of books don't have.
Clever but crappy. This sitution will probably mean the end of that policy.Originally posted by lakerfan
Hopefully WagerWeb will handle it with specific rules for this type of 50x rollover player rather than ruin it for everyone.Comment -
According to WEb, the player only wagered a total of 3300 since may 16th. Unless he bet on some heavy dogs and won, i cna't imagine that he won too much.
My impression of Web has always been that they were well aware that by allwoing people to withdraw winnings, made the bonus more attracive and that's why they always imposed a higher then normal rollover. But clealry in this case if they were asking for a 50x rollover, they must have known the guy was sharp. And it was stupid to throw out the offer.
It's like when you playing poker and it's obvious that you have the best hand, and then the river card comes. EVeryone knows you shouldn't bet, becuase if the river card dind't help the guy and you bet, he'll fold, but if the river made his hand, he'll raise you. So you just check. And thats' what web should have done.
WHat really makes this theft is the fact that they won't just lket this guy forfiet his bonus, and take back his money. It's bad enough they want to change the terms. But here they just wnat to screw the guy.Comment -
I've always liked WW, they stopped giving me re-up bonuses a long time ago, but they have some things I like there, and have always paid quickly.
I've talked to that Diego guy before.
I'll have to re-evaluate WW.Comment -
After thinking about it, I say the 50X, 20% is fair with the provision winnings can be withdrawn, I no longer get 10X and a bonus, so it's better than my deal.Originally posted by marc
I get no loyalty points either, I do get a free half point, that keeps me there, without that I'd be gone. They've always paid fine.
What they did with the dimeline on bases to -190 ( killed it after about 4 days) was shady.
They have dropped a bit IMO recently, but I'll play there for now.
They probably offer little to any new player. I'd rate them about C+/ B- at this time.Comment -
Doug,
I almost frgot about that whole true diem line incident. They advertise come play with us and get a true dime line and don't even last a week. You just can't trust any promotion they offer any moreComment -
Damn lucky to have free half point Doug. Would give a lot to have that.Comment -
That's their value to me. It's good on totals, even off/ on 7 in football ! I used to have a 5k limit, but cut to $500 with the half.Originally posted by lakerfan
It's better than the Skybook half where they negate it by going to lines like -114/ -106.
WW is pretty good about what they let you parlay also. You can parlay RL/ total in bases, something few books allow.
I miss the bonus, though !Comment -
05.25.2006 (11:55 AM CST)
SBR Bill Dozer reports: WagerWeb (SBR rating B) apologizes to player; agrees to honor original bonus terms. Ownership states that the new bonus terms should not have affected those who deposited prior to the change.Comment -
Brooks,Originally posted by Brooks
Have you shared your story with us yet? If so, can you drop a link here?Comment
