Bet365 Worst Sportsbook of alltime...No way should be A+ book

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  • hanco21
    SBR MVP
    • 01-19-06
    • 3414

    #1
    Bet365 Worst Sportsbook of alltime...No way should be A+ book
    Today after being a customer for 2 years Bet365 has decided to cut my limits to $40 per bet. I am a 300-500 player. The funny thing is that I have not made a withdrawal from 365 in six to eight months. I have lost thousands with their sportsbook and they want to limit my bets. What a bunch of idiots. I called them and ask them for an explanation and customer service would not give me one. They gave me a BS answer where the traders is all they could offer at this time. Who do they have backing them, ** Hammer.

    The reason why I like this book is because of the in-running betting. There is no way this book should be considered A+. They treat their customers like garbage. This book should be investigated more by SBR in why they do this, especially to a customer that is losing the past 6-8 months.
  • SquareShooter
    SBR High Roller
    • 04-16-06
    • 223

    #2
    Wow! 2 years? You lasted much longer than most.
    Probably didn't challange their weak lines.
    Comment
    • ganchrow
      SBR Hall of Famer
      • 08-28-05
      • 5011

      #3
      With the exception of PInnacle I don't personally think any book deserves to be A+ rated.
      Comment
      • SquareShooter
        SBR High Roller
        • 04-16-06
        • 223

        #4
        BTW with $40 limits they are still allowing you some action (by their standards)!
        Last edited by SquareShooter; 05-09-06, 03:38 AM.
        Comment
        • diamond
          SBR MVP
          • 02-09-06
          • 3636

          #5
          Originally posted by ganchrow
          With the exception of PInnacle I don't personally think any book deserves to be A+ rated.
          Ok come on..no doubt Pinnacle is a great book (even me as an European think so), but stop acting like they are some kind of God.

          Regarding the case with Bet365, I only have good experiences, but I mostly contact the Scandinavian department. I know the UK departments service is not up to standards..
          Comment
          • SquareShooter
            SBR High Roller
            • 04-16-06
            • 223

            #6
            And if you think they're the worst, imagine your emotions when your sportsbook's representative informs you (with straight face) that they have donated your account balance to charity, LOL
            Last edited by SquareShooter; 05-09-06, 04:37 AM.
            Comment
            • Terris
              SBR Sharp
              • 08-23-05
              • 299

              #7
              Originally posted by diamond
              Ok come on..no doubt Pinnacle is a great book (even me as an European think so), but stop acting like they are some kind of God.
              They are unique...everyone who doesnt see that has no clue about the offshore world. No other book comes close.
              Mansion exchange maybe, but its not the same.
              Comment
              • SBR_John
                SBR Posting Legend
                • 07-12-05
                • 16471

                #8
                Good post hancho21. I also think its time SBR sets a minimum criteria to what is acceptable practices of cutting limits and still being an A+ or even an A rated book. At this time it is not one of the considerations. But practices like Hancho expierenced are bush league imo.
                Comment
                • ganchrow
                  SBR Hall of Famer
                  • 08-28-05
                  • 5011

                  #9
                  Originally posted by diamond
                  Ok come on..no doubt Pinnacle is a great book (even me as an European think so), but stop acting like they are some kind of God.
                  You're right -- Pinnacle certainly isn't perfect.

                  But it does stand head and shoulders above everyone else.
                  Comment
                  • Terris
                    SBR Sharp
                    • 08-23-05
                    • 299

                    #10
                    wrong thread blah delete pls
                    Comment
                    • hanco21
                      SBR MVP
                      • 01-19-06
                      • 3414

                      #11
                      I have talked to customer service again and they said they would review my account. Get this it would take a week. I guess its time to just withdraw what funds I have left and find another sportsbook. I am still confused why they will not let me get any action when I am not winning at their book.
                      Comment
                      • hanco21
                        SBR MVP
                        • 01-19-06
                        • 3414

                        #12
                        Originally posted by SquareShooter
                        And if you think they're the worst, imagine your emotions when your sportsbook's representative informs you (with straight face) that they have donated your account balance to charity, LOL

                        Yes, I pray that never happens to me but out of all fairness I would never play at anything less than a "B" rated book.
                        Comment
                        • SquareShooter
                          SBR High Roller
                          • 04-16-06
                          • 223

                          #13
                          Ahhh, well, this isn't so simple. People will agree that some C or even D (particulary - Pointbet(SBR rating = D+)) are way better than some A+ (particulary - Bet365).
                          Pointbet at D+ has excellent CS, fast payouts, sharp lines, high limits and no significant customer complaints yet.
                          Their site is slow at times, but tolerable and the most unpleasant accident that has ever happened to them was some police raid last year with purpose to confiscate all assets and shut that place down, but it turned out OK for them and didn't affect customers at all except site was down for week or so.
                          Other than that they're A+ book for me at least... Anyone?
                          Comment
                          • Teddy_KGB
                            SBR Sharp
                            • 04-07-06
                            • 270

                            #14
                            Here is their really correct explanation about the limits!

                            "The amount offered to an internet customer on a bet depends on the nature of the event and our Traders' estimate of the likely profitability of that customer's business.
                            We are sorry that the amount offered in this case is lower than you would like to have bet."

                            They use it more than 2 years ago, they should it change now yet, no?
                            Comment
                            • Fishhead
                              SBR Aristocracy
                              • 08-11-05
                              • 40179

                              #15
                              Originally posted by SBR_John
                              Good post hancho21. I also think its time SBR sets a minimum criteria to what is acceptable practices of cutting limits and still being an A+ or even an A rated book. At this time it is not one of the considerations. But practices like Hancho expierenced are bush league imo.

                              Lets get the "CRITERIA" listed on the ratings page then.

                              If it allready is in place, disregard this post.

                              -FH-
                              Comment
                              • Mudcat
                                Restricted User
                                • 07-21-05
                                • 9287

                                #16
                                Bet365 Worst Sportsbook of alltime...No way should be A+ book


                                Something about posting forums brings out the extremism in people. Bet365 is nowhere near the worst sportsbook of all time, however I agree that they are not close to an A+.

                                (And I agree with ganchrow that Pinnacle should be the only A+ book.)
                                Comment
                                • rara51
                                  SBR High Roller
                                  • 08-11-05
                                  • 247

                                  #17
                                  i lasted less than a week with them. its doesnt make a differance how much you lose but when and which side your taking is what red flags you. its all about risk management. remember, these publicly traded comp. have to answer to share holders!!
                                  Comment
                                  • ourbet
                                    SBR Sharp
                                    • 12-23-05
                                    • 464

                                    #18
                                    Originally posted by Mudcat
                                    Bet365 Worst Sportsbook of alltime...No way should be A+ book

                                    Something about posting forums brings out the extremism in people. Bet365 is nowhere near the worst sportsbook of all time, however I agree that they are not close to an A+.

                                    (And I agree with ganchrow that Pinnacle should be the only A+ book.)
                                    This point seems to have been echoed in posts from the past. So why exactly SBR haven't all the complaints of the past affected Bet $3.65's ratings at all?
                                    Comment
                                    • SquareShooter
                                      SBR High Roller
                                      • 04-16-06
                                      • 223

                                      #19
                                      Originally posted by rara51
                                      i lasted less than a week with them. its doesnt make a differance how much you lose but when and which side your taking is what red flags you. its all about risk management. remember, these publicly traded comp. have to answer to share holders!!
                                      Do you mean they track their weak lines (e.g. by betradaring) and limit everyone who try to use these lines?
                                      Last edited by SquareShooter; 05-10-06, 06:42 AM.
                                      Comment
                                      • Mudcat
                                        Restricted User
                                        • 07-21-05
                                        • 9287

                                        #20
                                        Originally posted by ourbet
                                        This point seems to have been echoed in posts from the past. So why exactly SBR haven't all the complaints of the past affected Bet $3.65's ratings at all?

                                        I don't really know. I'm not directly involved in the ratings. Judging by what SBR John said in this thread, maybe this will start to change.
                                        Comment
                                        • slacker00
                                          SBR Posting Legend
                                          • 10-06-05
                                          • 12262

                                          #21
                                          Originally posted by SBR_John
                                          Good post hancho21. I also think its time SBR sets a minimum criteria to what is acceptable practices of cutting limits and still being an A+ or even an A rated book. At this time it is not one of the considerations. But practices like Hancho expierenced are bush league imo.
                                          John,

                                          Is there an explanation somewhere about what exactly goes into SBR formulating letter grades for books? It seems to me like SBR mainly goes by business model credibility (various criteria involved) and lack of customer payout problems. Maybe SBR could invest a little more effort and produce a breakdown into subcategory letter grades with such subcategories as "cutting limits", "bonus issues", "availability of lines", or whatever are the top 5 "other issues" that the regulars here at SBR find important. Right now SBR seems to be turning a blind eye to some important issues and it might be time that these items are addressed more rigorously.
                                          Comment
                                          • BuddyBear
                                            SBR Hall of Famer
                                            • 08-10-05
                                            • 7233

                                            #22
                                            Originally posted by ganchrow
                                            With the exception of PInnacle I don't personally think any book deserves to be A+ rated.
                                            Pretty much....Pinny is just an unbelievable sportsbook. Yes they have limitations and I do wish thier CS was stronger but it is head and shoulders above the rest....right now, there is very little if any competition for them.

                                            however, this endorsement of pinny shouldn't be construed as that you should place all your funds in there...there are a lot of high quality books out there as well that are worth investing your money in.
                                            Comment
                                            • kiwi
                                              SBR Wise Guy
                                              • 08-11-05
                                              • 674

                                              #23
                                              Originally posted by hanco21
                                              Today after being a customer for 2 years Bet365 has decided to cut my limits to $40 per bet.
                                              Lucky you, last time when I wanted to place a bet with them I was allowed to place full 3 Euro (on swedish basketball). ;-)
                                              Comment
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