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Comment -
Thanks good to know. After all only players can keep the offshore books in line (ok maybe impossible).
It is precisely these types of discussions that make SBs realize they must be accountable to the customer, if not we will take our business elsewhere.
Comment -
BetUS cheats player on halftime wager
A BetUS (SBR rating D+) player submits a detailed wagering complaint. The player has shared evidence with Sportsbook Review which suggests deceptive practices on the part of BetUS, with respect to a halftime football wager. The player wanted to make a second half wager on the Kansas City Chiefs vs San Diego Chargers match on Sunday, September 25th.
The line offered by BetUS was listed as San Diego -7. After attempting to place the bet, a popup appeared indicating that the line had changed. Not thinking anything of it, the player went back to view the line again, refreshed the page and was surprised to see the line still at San Diego -7. The player hard refreshed his browser, and again attempted to place a wager on San Diego -7, and again was greeted by a popup window disallowing the wager due to a line change. After refreshing the page once more, the player decided to enter a $5 test wager on Kansas City to see if that wager would be accepted. The player reports that BetUS accepted the wager at +7 for Kansas City, without any notification of a line change. He then immediately refreshed his page and attempted to place a bet on San Diego at -7. The player reports that again, the BetUS software indicated that the line had changed. The player repeated this cycle multiple times, placing a total of four bets on Kansas City at +7, taking screenshots of each wager.
Sportsbook Review's dispute analyst "Justin7" posted a video summary at the start of this thread.Comment -
what happen to this book? Used to be a good service..
I really liked they would send out the schedule rotations for every sport..I would really only use the baseball and football books but they were still the shit....
Why don't books today create these rotation schedules.. You have to print them out daily/weekly..that sucks..All these books make money..greedy fuks..Comment -
Just saying after this why they aren't downgraded to d or d-?Comment -
How is this news? They've been doing this for years, I think I first noticed it around 2006. I posted here about it many times.Comment -
They should be making tons of money with actions like this.Comment -
wow scumbagsComment -
When can we expect a video about Bodog dealing dual lines to their customers?
Pretty much the same thing.Comment -
They lied to get me to deposit and when I did the terms werent anything close to what they CLAIMED to me over the phone. Then they refused my cash out to get my money back saying I couldnt get my original deposit money back until I bet my roll 9x AFTER I called them on their lies. I will NEVER use them for any reason, ever againComment -
I suspect some A books do that too in a lesser degree, ie, they do move the line (but not faking a move like BetUS) against you to reject your large bet.Comment -
Bodog does do the same fake line move thing but only on props. Try betting a prop and after the delay, if you try to bet the good side it'll say the line has moved, but if you try to bet the wrong side it'll go through.Comment -
Wagerweb cheats like this too. I tried to place a golf match up and take Phil M. at like -130 a while back, i tried to place the bet 5 times and each time it moved the line.... -130 to -140 to -150 to -155 to -160... then I tried a 6th time and it took the game off the board. Checked back like 30 minutes later and it was back on the board at -135, and figured I wouldn't even try it again.
Wagerweb obviously only wanted action on the other golfer, but wasn't willing to increase the compensation to entice gamblers to take that golfer, they just decided they would block all action on Phil.Comment -
They have done this for years, since well before you recommended them. I´ve mentioned it many times here.Comment -
I thought durito was banned?Comment -
...8/18/2005 11:48 PM
SBR Bill Dozer reports: betus (SBR rating D-) unwilling to clear $25,000 debt to player. The sportsbook agreed to discuss two claims from players who were cheated out of their funds. These discussions resulted in one player receiving a five figure balance (reported on 6/30/05) and created hope for a 2nd player, whose dispute dates back three years. betus’ argument was that this case was mediated by The Shrink, formerly of TheRX, and that the player had agreed to the result of mediation. The player described a hostage situation where he was forced to agree to a deal in order to receive what was almost 2/3rds of his balance. SBR has contacted The Shrink who stated “ [I] thought that I got the max for player that I could” and went on to say that the player deserved the remainder of his funds. SBR has reviewed this case in detail and agrees that betus clearly owes the player the remainder of the account balance, totaling $25,000. 7/21/2005 04:02 AM
Players reporting getting advertisements from scams attempting to fool players into thinking they are from SBR.
Rule 1) This site, the real SBR, has never sent an email advertisement.
Rule 2) Look for these scams to only recommend one book, their own of course, or books in their family.
Here is partial list of scam sportsbook review type sites:
BetOnSports’s scam review site = www.sportsbookaudit.com ( notice any similarities to the real SBR?)
BetRoyal’s scam review site = www.sportsbookreview.net (familiar website address)
betus’s scam review site = www.bestsportsbookreview.com (20+ sites involed in this scam network)
ESB’s scam watchdog site = www.LVSN.com
Sites are supposedly run by so-called affiliates or advertisers as a cover-up. In fact, they are either run directly by the book or put a fake affiliate between them. Many also give hosting and ad budgets as well as their email lists further proving their ownership or that they approve and support the scams. BetOnSports reportedly directly buys radio advertising for their scam site.
7/2/2005 06:36 AM
betus upgraded from F+ to D- 6/30/2005 09:25 PM
SBR Bill Dozer reports: betus (SBR rating F+) resolves four year old payout dispute. betus mangement and player amicably agree upon five figure settlement. SBR appreciates the efforts of newly acquired manager Mike Foreman. Mike states that the company is willing to address any unresolved complaints from the book’s past. Players with a betus complaint or feedback are encouraged to write to Assistance@SportsbookReview.com 5/13/2005 01:21 PM
SBR Bill Dozer reports: Player receives $11,000 wire from betusA (SBR rating C-). The payout arrives 37 days after initially requested. 5/9/2005 07:53 PM
SBR Bill Dozer reports: betusA (SBR rating C-) tells player they lost his $11,000 wire transfer. The player has been waiting over one month for this withdrawal and continues to wait as the book attempts to "trace" these funds. SBR to seek update on progress from management. 3/1/2005 08:33 PM
SBR Bill Dozer reports: BetEmpire (SBR rating F+) management tells SBR that all slow-paid players have been paid in full. The new sportsbook blames an early change in payment processors for the delay. SBR is encouraging players with complaints or positive feedback to write to assistance@sportsbookreview.com. The majority of BetEmpire is owned by betus (SBR rating F+). 2/1/2005 11:49 PM
SBR Bill Dozer reports: No-pay complaints continue to come from players at scam sportsbooks. BetGateway (SBR rating F) is hoping to stay afloat with a profitable Super Bowl. More players are reporting denied withdrawal requests yet the book continues to offer large bonuses on new deposits. New BetEmpire (SBR rating F-) and sister book WorldWager (SBR rating F-) complaints emerge. Management is attempting to void out winnings on multiple large account balances. They claim that if the betting odds had changed soon after a bet was placed it was the sportsbook’s error and a "bad line" which nullifies the wager. The book is applying this made-up rule to months of graded wagers. One player did report reaching a settlement with WorldWager and has received payment.
Update 2/26/05: BetEmpire management tells SBR that they are no longer involved with WorldWager and that BetEmpire is a seperate operation. BetEmpire has its own mangement team in place but is under the betus (SBR rating F+) brand. 10/8/2004 03:38 PM
SBR Bill Dozer reports: betus (SBR rating F+), also known as Little Nasa, hires new manager Mike F. betus has been the source of many player complaints in the past. Mike aims to improve betus and its poor reputation. Players who previously filed betus complaints should again contact Bill Dozer at assistance@sportbookreview.com. 10/2/2004 04:41 PM
SBR mailbag: This week’s slow-pay complaints come from players with BetCSI (SBR rating F-), betus (SBR rating F+). Scam outfit, English Sports Betting (SBR rating F-) clients continue to supply multiple no-pay complaints. Sportsbook.com (SBR rating C) player reports his account is locked due to “random account audit”. Three of the many players owed by Internet1x2 (SBR rating F-) have reported payment in full via wire. SBR will continue to pursue and monitor payouts for those seeking withdrawals from Internet1x2. 8/31/2004 09:02 AM
SBR mailbag recent complaints: Player reports 2 month no-pay from betus (SBR rating F+). Ewinner (SBR rating D-) source of multiple slow-pay complaints. SportsInteraction (SBR rating D) receives multiple complaints regarding slow-pay and customer service. Three Sportsbook.com (SBR rating C-) customers report they are still waiting nearly 2 months for bank wires. Another Internet1x2 (SBR rating F-) victim reports 9 month no-pay. Betsrus (not rated) cold calling players offering 75% bonuses. Players should be cautious of unknown books calling-for-cash. 2/10/2004 12:00 AM
betus (SBR rating F+) Player complains he can't not get paid from this notorious stiff book 7/29/2003 12:06 PM
BoDog, BetOnSports, betus using players money to fund expensive mass media buys starting 8/18 3/18/2003 04:52 PM
Player horror stories continue at betus.Com - betus.Com principal is now using the identity of Sportsbook Review principal - Players should immediately close all accounts associated with NASA (betus.com) and Omni Sports - Long history of scam complaints 12/12/2002 10:59 AM
betus.Com (Little NASA) - Situation critical - Opinion of Sportsbook Review on betus.Com 7/24/2002 03:34 PM
Little NASA-betus.com - Downgraded BACK to the RUN! List - Sportsbook Review errors in removing NASA off the scam list. Several players are reporting a cheat scam by Little NASA 7/14/2002 03:34 PM
Little NASA-betus.com Upgraded to the Black List-A book with risk but not enough to justify RUN List ratingComment -
Durito,
In the 2 years prior to publication, there were no "thefts". Rollover disputes, yes. If you go back 4 years, there is one published newswire, that could be argued as theft (when they confiscated winnings from a player with a ********** history).
Would you like to add to this history? Or do you prefer to once again, talk shit and not back it up?Comment -
6 years ago. Perhaps you should have said "ancient history" instead of long history. At the time I made reference to BetUS, they were treating players reasonably well, except with some bonus issues.Comment -
...11/17/2005 11:40 PM
SBR Bill Dozer reports: betus (SBR rating D-) sends $500 check to player owed since 2004. 11/2/2005 03:34 PM
SBR Bill Dozer reports: Third betus (SBR rating D-) player comes forward with five figure no-pay claim. In the past 6 months betus has paid out over $25,000 to two players who have waited years for their winnings. This player hopes for a similar resolution to his $14,668 complaint which dates back to the fall of 2002.
3/30/2006 11:18 AM
betus new COO Kevin to discuss payout complaints with Bill Dozer. Management has assured SBR that remaining complaints will be addressed before the end of the week. Pending issues include a free-play winnings confiscation and a failure to honor NFL losses rebate. Kevin is also expected to resume discussions regarding an archived $8,000 balance confiscation complaint. 3/28/2006 12:10 PM
SBR Bill Dozer reports: betus(SBR rating D+) Bonus Scams Worsen
A bettor won $1575 from his free-play but was informed he will not have the ability to redeem his winnings per the listed terms. The player was told he must forfeit his winnings or agree to double his roll-over from 5x to 10x with a wagering limit of only $50. The player would be forced to give the book an additional $18,125 in action and make over 456 fifty dollar additional wagers. 3/25/2006 11:40 PM
SBR Bill Dozer reports: betus (SBR rating D+) refuses to honor bonus after six time roll-over was completed. The player has withdrawn his account balance less $1,550, which was the result of his free-play winning wagers. 3/24/2006 12:20 PM
SBR Bill Dozer reports: betus Bait N’ Switch Bonus Scam
The player completed his six time roll-over on a 50% free-play bonus and asked for a payout. betus tells the player that he is classified as a professional bettor and must wager his deposit + bonus amount an additional six times. The player states that he is in need of his funds and must give up the earned funds if the book will not honor its listed terms. The new stipulations would require the account holder to wager as much as $25,000 (betus uses the smaller of the risk/win amount to calculate bonuses) prior to being allowed to withdraw. The player was awarded the bonus funds for reloading his account.
This complaint was submitted three days after SBR received a similar complaint from betus sister book, Omni Sports(SBR rating D+).
3/22/2006 08:45 AM
SBR Bill Dozer reports: Omni Sportsbook(SBR rating D+) reverses decision to add wagering requirements to bettor’s winnings before processing additional payouts. This was a common complaint from betus and Omni clients in years past. Forcing the player to risk his/her funds is a form of theft. 3/8/2006 04:25 PM
SBR Bill Dozer reports: betus(SBR rating D+) Bait and Switch Bonus? Bettor denied NFL loss rebate. The player was promised the 10% rebate throughout the football season as he lost $15,000, earning a $1500 free-play. After the NFL season, betus confirmed that the player had earned the bonus and assured him that future account activity would not affect his NFL rebate which would be credited before the end of February. The bettor reloaded his account and went on to to win back most of the amount lost during the NFL season. As a result, betus closed the betting account, denied the free-play earnings and deleted 25,000 in bonus points which could be redeemed for a free-play.
Player: "I SPECIFICALLY ASKED IF I LOSE MORE THROUGHOUT THE REST OF THE MONTH IF WOULD I GET MORE CASH BACK AND HE SAID NO -- IT DOESNT MATTER WHETHER YOU WIN OR LOSE NOW, ALL THAT MATTERS IS WHAT YOUR ACCOUNT BALANCE WAS RIGHT AFTER SUPERBOWL. Just to confirm that, I called two different clerks the next day and asked if I were to go on a win streak in the days and weeks after the superbowl, if that would affect my gamblers assurance and they assured me that it would not." 1/17/2006 08:49 PM
betus upgraded from D- to D+
4/16/2006 08:34 PM
SBR sportsbook tours: SBR tours betus(SBR rating D) Costa Rica offices. The sportsbook is located on the third floor of building 2 of Oficentro La Sabana in San Jose, Costa Rica. View photos here. betus’ wagering department operates out of Montreal Canada. 4/13/2006 06:56 PM
SBR Bill Dozer meets with betus(SBR rating D) COO Kevin
Kevin has agreed to resolve two player complaints, paying one player $1500 owed from an NFL loss rebate as well as a 2nd player who saw his roll-over requirement double from 5 to 10 times. Kevin states that the book will no longer change wagering requirements and will honor the listed policies and procedures.
4/9/2006 02:05 AM
betus Group downgraded from D+ to D 4/8/2006 11:27 PM
SBR Bill Dozer reports: betus downgraded from D+ to D as bettors continue to file complaints. Management has not addressed pending issues or its policies toward winning clients as promised. Players have also voiced their displeasure with customer service and misleading bonus offers.
6/9/2006 04:13 PM
SBR Bill Dozer reports: betus (SBR rating D) takes imposter website playdsi.com off-line. The website copied a version of the real Diamond Sportsbook (SBR rating A) which uses the url 2betdsi.com. SBR is optimistic that this is a sign the company is moving in a positive and more professional direction. New COO, Kevin is addressing the final payout complaint from an SBR reader owed $14,000.
5/17/2006 01:59 PM
betus (SBR rating D) management agrees to take copy-cat site, PlayDSI.com off-line. PlayDSI impersonates A- rated Diamond Sportsbook International (2betdsi.com). The website was tailor made to look like the real DSI, which has since removed its diamond graphic and now lists the brand name simply as, Diamond Sportsbook. betus management tells SBR that this is what is left from previous marketing teams and will be removed shortly. Last year the betus marketing department removed blog-style websites that linked words such as "Bill Dozer" and "SportsbookReview" to the sportsbook’s website.
10/9/2006 10:25 AM
SBR Bill Dozer reports: SBR speaks with betus (SBR rating D) management who acknowledges editing the site’s rules after player requested a balance credit. betus chose to reference a contradicting rule as justification for deducting funds from user’s account and says they will not be returning the player’s money. 10/5/2006 07:54 PM
betus (SBR rating D) changes website’s teaser rules after player requests credit
On Sunday, the bettor placed a 2-team teaser. betus teaser rule #4 dictated that his stake should be returned to him because one of the teaser legs was a push.
"4) A push or tie in any 2-team regular teaser will result in a push for the whole teaser. Also, any portion of a 2-team teaser is graded No Action, the entire teaser will be graded No Action."
The player spoke with a manager who read a different version of rule #4 which stated the entire teaser would be graded a loss if one of the teaser legs had lost.
Player: I explained to Eric that "Unless the other team is graded as a loss" was not there earlier, and i had proof of this with a screenshot, but he said the reason must be that people in my area aren’t seeing the complete rule and that is why it isn’t showing up. That was a lie
Player screenshot & Updated rules page
10/12/2006 09:16 PM
Posters across internet gambling forums discuss betus (SBR rating D) teaser rule change scam.
TheRx
at some places any tie gives you a push for the teaser even if the other team loses. It is very important to read the rules at each book, except it seems betus since they change the rules as they go. - Tomorrow’s Newspaper
Eye On Gambling
This is just downright absurd - a sportsbook that changes their rules to stiff a player out of ONE bet. - sean1
Offshore Gambers Digest
how much is the teaser for? Unless it is like a $10,000 teaser, the negative publicity generated from trying to fight this out is not worth it. and there were places that graded a loss + push as a push. Not sure if any do anymore. If the screenshot is legit, player is 100% right. - drunkguy
SBRforum
What a bunch of bull!!! The written rules clearly say it should be a push - Illusion
1/4/2007 08:24 PM
betus (SBR rating D) casino player waiting for $30,000 since 12/8/06. betus customer service states that the first payment of $10,000 was lost by FedEx and subsequent withdrawal requests must be approved by top management who hasn’t been present for over two weeks. The bettor’s last five online payout request have been canceled.
Request Date Amount Method Status
Dec 18, 2006 01:20 PM $5,000.00 FedEx Cancelled (As per management)
Dec 16, 2006 01:14 PM $4,975.00 FedEx Cancelled (As per management)
Dec 15, 2006 09:52 PM $5,000.00 FedEx Cancelled (As per management)
Dec 14, 2006 05:51 AM $4,975.00 FedEx Cancelled (As per management)
Dec 11, 2006 03:42 AM $5,000.00 FedEx Cancelled (As per management) 12/26/2006 04:38 PM
betus (SBR rating D) not processing withdrawals until January 3, 2007 After numerous player complaints to SBR, the sportsbook has confirmed they have told clients that they can not receive payment until 1/3/07. The book blamed the challenges of banking during the holidays and the majoirty of it’s management being away on vacation. betus is not alerting new sign-ups of this no-withdrawal 13 day period that began on December 22nd.
3/28/2007 08:53 PM
Fifteen betus (SBR rating D) players complain of payout delays; many waiting over one month for withdrawals. The sportsbook has blamed "misprocessed" payouts and processing difficulties but has left most players without a timeframe for when they can expect their funds. Despite the surge in betus withdrawal complaints, SBR has confirmed that a few players have received a recent payment.
betus has recently moved its servers from Canada to Panama and is rumored to be attempting to find a way to move its entire operation to Panama. Sources in the country suggest the only way the book would be authorized to operate in Panama would be if it joined a preexisting gaming company.
3/12/2007 07:44 PM
betusA downgraded from C+ to C 1/5/2007 03:32 PM
Fourth betus (SBR rating D) player complains of stalled withdrawal after the book’s unannounced 12 day "holiday" withdrawal freeze. The no-payout period spanned from December 22nd to January 2nd. SBR has confirmed that some players who waited have been paid after 1/2/07. Those forced to continue to wait have been told that their withdrawal "has not yet been authorized by management."
Player: I have been waiting for only 1100 dollars payout since December 28, 2006. I have been told by betus that they are still waiting for top management to authorize the payout. I was told that it will be paid out on January 3rd early in the morning. Then, I was told it will be mailed out Fedex on the fourth. Today, I was told it should be taken care of today or most likely by next week. This is so scary. Is there anything that I can do or is betus just a scam. I hope all other people realize how horrible betus is.
6/25/2007 11:44 AM
Kahnawake Gaming Commission Terminates betus Permit
On June 22 the KGC officially announced that it is no longer allowing betus.com to operate within its jurisdiction.
KGC: The Kahnawáke Gaming Commission (“KGC”) wishes to advise that, effective May 31, 2007, Comercial L.T. Baroda (operating as betus.com) no longer holds a KGC permit and is not authorized to carry on its operations within or from the Mohawk Territory of Kahnawáke.
In December SBR reported that betus would likely have to relocate because the Kahnawake Gaming Commission changed its policies making it a violation to discuss player accounts and wagering over the phone. betus.com is currently scattered throughout Montreal, Canada, Panama City, Panama and San Jose, Costa Rica. betus is trying to obtain a license so it can establish a home office in Panama.
6/13/2007 01:17 PM
betus (SBR rating D+) reportedly hiring clerks for new Panama office. betus is said to be operating under the name BLUM Management Services which is located in Via España in the Boston Building. BLUM Mgt. is hiring casino and wagering clerks for $3.50 per hour. It remains unclear if the Panamanian government will allow betus to build its business there or if betus is operating under the license of an established online casino. betus has already moved its servers to Panama. Clerks form betus' Canada office have recently cited an office move as reason for withdrawal delays.
5/4/2007 07:29 PM
betus (SBR rating D) payout update
betus.com complaints continue to accumulate. Players are frustrated by lack of communication and by slow-pay excuses. betus has told many bettors that their bank account details, which have been used successfully in the past, are incorrect. SBR has verified that multiple withdrawal requests have been fulfilled and has observed an average wait time of six weeks with some players waiting two months. SBRforum: betus withdrawal update
4/15/2007 11:43 PM
betus (SBR rating D) players waiting two months for payment
betus payout complaints are similar to the Sportsbook.com (SBR rating D+) withdrawal issues on a much smaller scale. SBR has received 29 betus withdrawal complaints since mid-February of which four have been resolved. betus appears to be attempting to buy time by telling the majority of these individuals that they have entered incorrect banking details and must resubmit their payout request. Two others reported that their bonus roll-over requirement has been increased after initially having been met. betus tells SBR that they, like many sportsbooks, are experiencing issues with third party processors. The book states that many of these issues have been addressed and users who have been waiting nearly two months should receive funds shortly. SBR will continue to monitor payouts from the betus family (D rated SportsGambling, Omni, betus and BetReduction) of books.Comment -
4 years ago is not ancient history. All of the shit books go periods without stealing from time to time. Doesn't change who they are.Comment -
At the time? As of this week jazette is paying quickly. They should be upgraded to A+.Comment
