5dimes is A+ right??

RGG · 09-12-11, 06:30 PM

Yea, A+.

rfr3sh · 09-12-11, 06:42 PM

lol ya right, had to go on chat to remind them to process my payout, pinnacle has the money in my account in less then 5

No coincidences · 09-12-11, 06:43 PM

All about the Benjamins baybee.

rfr3sh · 09-12-11, 06:50 PM

they probably "forgot" because of monday night football, want to keep money in peoples accounts so they bet

bigboydan · 09-12-11, 06:54 PM

Originally posted by rfr3sh

lol ya right, had to go on chat to remind them to process my payout, pinnacle has the money in my account in less then 5

You have to remember sir. It's the first Monday on the opening week of the football season so some slack needs to be given to any book that caters to a rather high volume of U.S. players like 5Dimes (SBR Rated A+) does.

rfr3sh · 09-12-11, 06:56 PM

lol, you guys are right , it is ok for the book to forget to process payouts, i mean thats not the most important thing for us right

Pete0 · 09-12-11, 07:27 PM

I called them twice yesterday on the customer care number and no one picked up

I guess they were "pretty busy"

tofuman · 09-12-11, 07:28 PM

A+ for long term losers. Many reports of winners being kicked out, not being paid, and limits placed.

mighty maron · 09-12-11, 07:38 PM

Originally posted by tofuman

A+ for long term losers. Many reports of winners being kicked out, not being paid, and limits placed.

I have not heard about people not being paid...can you link me something to that in the thread please

tofuman · 09-12-11, 07:45 PM

Originally posted by mighty maron

I have not heard about people not being paid...can you link me something to that in the thread please

as of lately i haven't seen many threads on this, but if you go back 3+ months there are quite a few, things like "Tony being an ass" not paying or something.

here are some links, there are tons of others:

http://forum.sbrforum.com/sportsbooks-industry/1080881-5dimes-not-paying-9k5-worth-joke-p2.html

http://forum.sbrforum.com/sportsbooks-industry/1068684-5dimes-stole-14-500-usd-p24.html

http://forum.sbrforum.com/players-talk/794929-wow-5dimes-just-f-ked-me-six-other-live-dealer-players.html

RudyRuetigger · 09-12-11, 07:54 PM

i spent 4 fukkin hours dealing with support there today

rfr3sh · 09-12-11, 07:57 PM

Selma is the worst chat clerk, she must be retarded or something, its like pulling teeth with some of these retards

erickvivar · 09-12-11, 07:59 PM

lol, we simply love to whine about every book. Poor Dan, needs to keep sponsors happy by having to control all these crazy crowd with silly complains. (I know i know, he was not supposed to call them, but hey, he is getting paid).

harlee71 · 09-12-11, 08:38 PM

Originally posted by RudyRuetigger

i spent 4 fukkin hours dealing with support there today

Call and talk to Rommel. He is the left nut of god.

RudyRuetigger · 09-12-11, 09:19 PM

Originally posted by harlee71

Call and talk to Rommel. He is the left nut of god.

thanks ill have to remember that for next time

teaserpleaser · 09-12-11, 09:27 PM

Originally posted by RudyRuetigger

i spent 4 fukkin hours dealing with support there today

You too I live chatted/phone to percy and paula all day for a payout I requested at 6: am pst just gave me the run around all day. Now tuesday I have to call them at 6 again cant wait

zsr · 09-13-11, 01:35 PM

Originally posted by teaserpleaser

You too I live chatted/phone to percy and paula all day for a payout I requested at 6: am pst just gave me the run around all day. Now tuesday I have to call them at 6 again cant wait

I requested a payout yesterday too and have been given the run around ever since. Oh, 2 hours, oh 6 hours, oh 2 hours... Starting to get worried

Tech N9ne · 09-13-11, 01:46 PM

5dimes is a C+ book at best

john230 · 09-13-11, 03:26 PM

Originally posted by Tech N9ne

5dimes is a C+ book at best

Hey Tech Nine what's what your beef with 5 dimes. Been with them a month and seem to be a great book.

teaserpleaser · 09-13-11, 05:12 PM

Originally posted by zsr

I requested a payout yesterday too and have been given the run around ever since. Oh, 2 hours, oh 6 hours, oh 2 hours... Starting to get worried

same here dont hold your breath I have alot pending they just told me wednesday for sure I dont have much faith in them cash

ing me out wed to be honest

teaserpleaser · 09-13-11, 05:15 PM

We will get paid but best believe it will be on their timeframe.... Sure they arent hoping we lose are ”pending” withdrawl balance while we wait

teaserpleaser · 09-13-11, 05:17 PM

Please wait for a site operator to respond. You are now chatting with 'Robbie' Robbie: Welcome to our live chat service, how may I help you? Greg: waiting on a ** withdrawl Greg: Wondering why the money hasnt been pulled out Robbie: Can you please confirm your account number and password? Greg: Robbie: Just a moment please Greg: Ok Robbie: this request wil be processed until tomorrow, it`s good to go now, we didn`t process cause we had a bug on the system and needed to confirm everything before sending out the funds Robbie: so tomorrow morning we will be processing this for sure Greg: You realize my first request was monday at 6am right they told me to wait until today now its wed... Thats just not right for an sbr A+ rated sportsbook Robbie: i explained to you why it was delayed sir, managers had to check this to assure everything`s fine Robbie: will be processed tomorrow, cause until today managers were able to check up on the issu

Cap dat 4ss · 09-13-11, 05:18 PM

Originally posted by john230

Hey Tech Nine what's what your beef with 5 dimes. Been with them a month and seem to be a great book.

teaserpleaser · 09-13-11, 05:19 PM

Not sure why it bunched like that im new to android and im at the docs office in waiting room best I can do but if you read it you can get whats going on.

RudyRuetigger · 09-13-11, 05:23 PM

didnt check this thread again til just now, but everything did get cleared up with me Monday and the money was taking out later that day

teaserpleaser · 09-13-11, 05:25 PM

Pisses me off even more thanks rudy

teaserpleaser · 09-13-11, 05:30 PM

Say it aint so sbr

Greg: You realize my first request was monday at 6am right they told me to wait until today now its wed... Thats just not right for an sbr A+ rated sportsbook

teaserpleaser · 09-13-11, 05:50 PM

like magic just like a few months ago I post on sbr or mention sbr on live chat and the money is taken out within 5min same thing today why couldnt it have been this way monday? Maybe will get paid wed -150

zsr · 09-13-11, 06:02 PM

Originally posted by teaserpleaser

same here dont hold your breath I have alot pending they just told me wednesday for sure I dont have much faith in them cash

ing me out wed to be honest

I got paid today, but i dont think it should be this much of a hassle. Oh well at least they pay..

teaserpleaser · 09-13-11, 06:10 PM

Originally posted by zsr

I got paid today, but i dont think it should be this much of a hassle. Oh well at least they pay..

They always pay never without a hassle though for me at least. Glad you got paid.

gilbert91016 · 09-14-11, 01:22 AM

Requested payout Monday morning was ready for pick up Tuesday morning.

gauchojake · 09-14-11, 01:32 AM

I never withdraw so these "problems" are pretty ridiculous.

Domestic · 09-14-11, 01:40 AM

Pretty poor but most of the time they are good with payouts.

Ethan · 09-14-11, 01:43 AM

Over rated? but so far I haven't got problem with them