Lightning delay question in the Marshall/WVU game

[Fang-Banger]

My Marshall +21.5 bet still showing as pending on 5dimes.

[Sunde91]

5dimes chat on Marshall/WVU

Jax: full game, 2nd Half, 4th qrt = no action
Jax: 1st Half, 1,2& 3rd qrtr = action.
Jax: Unfortunately our grading system is experimenting technical difficulties, and we cannot grade any wagers at the moment. Please accept our apologies, our tech staff is working on the issue.

[Cougar Bait]

It was a 3 team 10 point, and Bookmaker refunded it. I had to call customer service though, they would not credit it back online.

Was a bit of a hassle explaining it to 3 people, but they took care of it.

Actually still waiting for the refund but that's what the girl on the phone said they would do.

[Bengals28]

That's bush league. Marshall should be the winning side.

[pavyracer]

My local graded the game already. No software issues when you are dealing with a local.

[dogs1972]

Don't understand why my over teaser got canceled. The bet was already won. Regardless of the rain that wasn't changing.

[iceminers26]

Don't understand why my over teaser got canceled. The bet was already won. Regardless of the rain that wasn't changing.

the age old question, this has been brought up several times when dealing with baseball and tennis totals and while it sucks if you're on the over its stated in the rules and hopefully over time, it evens out.

[Fang-Banger]

Still pending on 5 dimes. Total BS this shud be a win

[Cougar Bait]

Still waiting on the grading.

Will call Bookmaker again tomorrow if it has not been fixed.

[Fang-Banger]

5dimes canceled my Marshall +21.5 bet. Absolute BS. Just another way these books try to get an extra edge over their customers.

[chemicalbrother]

fang, be thankful, you were going to lose that bet.

i lost out on a tad more than 3.5u between UM spread/ML and WVU spread/ML bets this weekend. ugh.

[Antibet]

Pinnacle cancelled my 1st half bet??? It was graded yesterday, and was changed to "Cancelled" couple of minutes ago.

<table class="linesTbl" summary="Pending transactions" cellpadding="5" width="100%"><tbody><tr class="linesAlt2"><td nowrap="nowrap">
</td> <td>Football
1H Handicap</td> <td>Marshall (+13) vs West Virginia for 1st Half.</td> <td align="right" nowrap="nowrap">-111</td> <td align="right" nowrap="nowrap">111.00</td> <td align="right" nowrap="nowrap">Cancelled</td></tr></tbody></table>

[iceminers26]

Pinnacle cancelled my 1st half bet??? It was graded yesterday, and was changed to "Cancelled" couple of minutes ago. <TABLE class=linesTbl summary="Pending transactions" cellPadding=5 width="100%"><TBODY><TR class=linesAlt2><TD noWrap></TD><TD>Football 1H Handicap</TD><TD>Marshall (+13) vs West Virginia for 1st Half.</TD><TD noWrap align=right>-111</TD><TD noWrap align=right>111.00</TD><TD noWrap align=right>Cancelled</TD></TR></TBODY></TABLE>

That has to be an error, I'm sure if you contact them they will fix this.... 1Q, 2Q, 3Q, and 1H should all be graded. FG and 2H should be cancelled.

[Antibet]

That has to be an error, I'm sure if you contact them they will fix this.... 1Q, 2Q, 3Q, and 1H should all be graded. FG and 2H should be cancelled.

Let me try, thanks.

[Antibet]

That's total BS! Pinnacle responded:

Dear Sir,

This game was graded according to the rules posted on our site:
· If play is suspended before the completion of 55 minutes and not resumed the same day, all bets will be scored as "no action" and all monies refunded.
This game was suspended before 55 minutes of play were completed, for these reason, all wagers on this game are cancelled.
Kind regards,


Customer Service Department
Pinnacle Sports

[iceminers26]

That's total BS! Pinnacle responded: Dear Sir, This game was graded according to the rules posted on our site: · If play is suspended before the completion of 55 minutes and not resumed the same day, all bets will be scored as "no action" and all monies refunded. This game was suspended before 55 minutes of play were completed, for these reason, all wagers on this game are cancelled. Kind regards, Customer Service Department Pinnacle Sports

That is wrong, I'm sure that is just an auto response email per rules stated on their site. Your wager was a 1H wager so the cancellation would not have an affect on the grading, it should be graded as a win. Call in the morning when they open up and talk to a rep, I'm certain this will be fixed. If not, which I don't think you'll need to do but if so, file a complaint with SBR.

[Antibet]

That is wrong, I'm sure that is just an auto response email per rules stated on their site. Your wager was a 1H wager so the cancellation would not have an affect on the grading, it should be graded as a win. Call in the morning when they open up and talk to a rep, I'm certain this will be fixed. If not, which I don't think you'll need to do but if so, file a complaint with SBR.

Got it, I appreciate your help. I can't seem to find Pinnacle phone number on their website, though.

[Antibet]

Pinnacle response:

Dear Sir,

As stated in "Help - Sportsbook Help/Rules/Football Rules" section of our site:

Football


Minimum Time for Action:

1. For wagering purposes, winners and losers are determined by the final score (including overtime), provided that the game has gone at least 55 minutes.
2. If a game is suspended after 55 minutes and not resumed the same day, then regardless of whether the game is completed at a later date, the score when the game is halted will determine the betting results.
3. If play is suspended before the completion of 55 minutes and not resumed the same day, all bets will be scored as "no action" and all monies refunded.

Therefore your wager was cancelled correctly in accordance of our football rules.



Kind regards,

Customer Service Department
Pinnacle Sports

[LT Profits]

Still pending on 5 dimes. Total BS this shud be a win

How should this be a win? Game did not go 55 minutes, it is a clear-cut rule. It's not like the rule is ambiguous or anything.

[LT Profits]

5dimes canceled my Marshall +21.5 bet. Absolute BS. Just another way these books try to get an extra edge over their customers.

Not true, books gain no edge because ALL bets are canceled. It actually HURTS them because they collect no vig.

[LT Profits]

Don't understand why my over teaser got canceled. The bet was already won. Regardless of the rain that wasn't changing.

That doesn't matter, it is the exact situation as a baseball games that goes Over early and then gets called before going nine innings. If the books can't cash shortened games they were Under, then they can't cash Overs either.

[Bluehorseshoe]

Don't understand why my over teaser got canceled. The bet was already won. Regardless of the rain that wasn't changing.

Because they have a rule in place for a reason. What do they do next time when the game hasn't gone over with the teaser at the same point? I'd be more upset if it was marked a loser with a full quarter still to go. You can't pick and choose these things.

[Cougar Bait]

It took 18 minutes on live chat but Bookmaker refunded the freeplay this morning.

[eyeball]

my book says 35 minutes did it go 35?

[Cookie Monster]

The game went 46 mins or so.

The rule on pinny seems strange. I find more logical the usual way, paying for all bets which were for a period played in full.

Just imagine some props. "Would the game go over 55 minutes of play? Yes/No". You bet on the no and think you won. But get a no action LOL

[thetrinity]

pretty easy boys if the game goes 54 minutes 59 seconds or less in football time then in a books eyes it didnt happen. doesnt matter if the score was 2000-0

[20Four7]

Why can't people just read the rules at the book they bet at. Jesus.

[Serbone]

I had the under, 5 Dime cancelled, a push
I wonder if they kept the money for the people who had the over?

[pokernut9999]

Why can't people just read the rules at the book they bet at. Jesus.

Doubt many have ever read any rules

Makes you wonder

[paco]

That's bush league. Marshall should be the winning side.

Mountaineers were up by 21 with 15 mins to go. Dude, WVU woulda covered. Marshall couldnt even move the ball, there only TD was a damn punt return. Be thankful ur Marshall play was refunded.

[Tech N9ne]

Why can't people just read the rules at the book they bet at. Jesus.

Doubt many have ever read any rules Makes you wonder

[LT Profits]

I had the under, 5 Dime cancelled, a push
I wonder if they kept the money for the people who had the over?

No, ALL bets were refunded. States clearly in their rules that games must go 55 minutes.