Bookmaker Shorting Payouts

[Thremp]

Heads up for everyone to check their wire withdrawls from bookmaker/cris, I noticed that mine is ~$200 short and they're not really being helpful in addressing my concerns (I sent in the information they asked and have not even received an acknowledgment of my issue). Then again, it may not even be worth your time to chase after the issue

[bigboydan]

Thats rather bizarre Thermp. Please fill out this complaint form, and one of us will inquire to them on your behalf to find out what happen.

[HedgeHog]

That $200 was probably the transfer fee. They have very high transfer fees.

[HedgeHog]

bump

PS Just wondering if there was an update.

[HedgeHog]

bumpPS* Just wondering if there was an update.

Re-Bump.* The first bump only lasted a few minutes on the main forum?

[Thremp]

Actually this was on top of the fee. Bookmakers fee (going by my history and what I was told) was $202. All in total I received almost $400 less than what was debited from my account. Since they cap fees at $300. This is obviously not possible. I'll be filling out a complaint form later. I wanted to give them another business day to address my issue. I do agree that this is really bizzare and completely out of character for them.

[bigboydan]

Keep us posted on this one sir...We are confident everything will work out.

[RickySteve]

Intermediary bank fees.

[purecarnagge]

Intermediary bank fees.

is not the comsumer problem when the book advertises a max fee of 300.00 for bank wire, and its a preferred method for them to transfer instead of cutting check after check after check.

[RickySteve]

is not the comsumer problem when the book advertises a max fee of 300.00 for bank wire, and its a preferred method for them to transfer instead of cutting check after check after check.

Any intermediary bank(s) used or not used to carry out a wire, and in turn, any associated fees, depend on many variables which are completely beyond the sender's control or knowledge thereof. Books should post a disclaimer of this fact, and many do.

[Thremp]

Intermediary bank fees.

I think this is likely the correct answer. But I must ask "Why should I pay them?" Or why are they refusing to answer my e-mail? Or why can't they tell me this?

Note: Thanks!

[RickySteve]

I think this is likely the correct answer. But I must ask "Why should I pay them?" Or why are they refusing to answer my e-mail? Or why can't they tell me this?

Note: Thanks!

Ideally every book should warn about intermediary fees, but unfortunately many don't. Noone ever accused CRIS of having even the slightest modicum of respect for their players and your experience is just further reflection of this. On the other hand, they book an early line at a healthy limit and actually pay if you win, which is pretty outstanding these days. It would be better if they did it with a warm smile rather than an extended middle finger, but you can't have everything.

[Thremp]

Ricky,

TIA. And that isn't Thanks in Advance. Though I'm sure its warranted as well.

[fathead]

Ideally every book should warn about intermediary fees, but unfortunately many don't. Noone ever accused CRIS of having even the slightest modicum of respect for their players and your experience is just further reflection of this. On the other hand, they book an early line at a healthy limit and actually pay if you win, which is pretty outstanding these days. It would be better if they did it with a warm smile rather than an extended middle finger, but you can't have everything.

LOL! Good one.

[RickySteve]

Ricky,

TIA. And that isn't Thanks in Advance. Though I'm sure its warranted as well.

No comprende. I'm not among the avant garde of forum lingo. I just spent 10 minutes Googling "LDO".

[Thremp]

No comprende. I'm not among the avant garde of forum lingo. I just spent 10 minutes Googling "LDO".

This is Africa.

[Thremp]

Since a couple have asked for updates.

I contacted Bookmaker again today. It appears the e-mail address I had been given 2x before is no longer the correct one and they lack any sort of inter department e-mail. So instead of e-mailing me and informing me of this, they wait for me to check live chat. So retarded. Atleast this time I was informed the supervisor was aware of my situation which makes the entire experience even more annoying.

[increasedodds]

Why can I send a wire to Bookmaker and it costs me $10-40 depending on my choice of bank, yet when they want to send me a wire, they want $300... RIDICULOUS!!!!

[Helmut]

Why can I send a wire to Bookmaker and it costs me $10-40 depending on my choice of bank, yet when they want to send me a wire, they want $300... RIDICULOUS!!!!

They don't like withdraws. Cost me $50 to have a check mailed to me and I could only take a max of 4900. Hopefully next year somebody else steps up to the plate.

[HAPPY BOY]

I only take money out during the free period and use regular mail deliverey. Fvck em I wont give em 1 cent of my winnings. They hope in the 21 day interum I loose the money, I dont.

[OrionSky]

It took 21 days Happy? God I miss Neteller!

[WileOut]

Happy, you prolly need to use courier next time. You are trusting that a piece of mail without a tracking number will hopefully make it to your house after going through 2 different mailing systems. How long do you wait before you call them and tell them to issue a stop payment? Then how long would that take? You are looking at a few months probably if something goes wrong. It is well worth it to pay for courier even now at the higher prices.

Another thing, in 21 days they could switch processors and your check would be no good. Not the fault of the book of course but the fault of the good ole USA.

[fathead]

I think what Happy meant was that it is 21 days until the next free payout (one free check per month).

The check arrives within 6-8 days, generally.

[Aces]

It took 21 days Happy? God I miss Neteller!

It wouldn't matter Money Bookers is pretty much the same thing and they take forever to send it that way as well.

[Thremp]

FWIW I have heard nothing from SBR or Cris. Though Cris is "aware of" my issue and refusing to respond.

[SBR Lou]

Thremp,

Ask to speak with Beatriz, she seems like an employee that may be in a position to help expedite the matter given her recent work with the heads at SBR.

[Thremp]

Thremp,

Ask to speak with Beatriz, she seems like an employee that may be in a position to help expedite the matter given her recent work with the heads at SBR.

I'd rather them not suck the D. Or actually speak to someone competent or perhaps someone with English as a first language. But those are all distant 2nds to the fact that I should have woken up and found an e-mail saying, "Sorry. We are sending a check (or crediting your account) for the errant amount. We appreciate your continued patronage."

Skybook recently gave me some errant information that resulted in a delayed payout for a week. The next day I received a telephone call from a manager who attempted to resolve the situation and did so in a very fair and just manner. I did not even take them up on this, but this is the behavior I expect from a serious sportsbook (sportsbook.com, 5dimes or one of the other hack shops... I expect them to try to swindle me for a few pennies).

Regardless, this situation is retarded and I have received zero communication from anyone.

[HAPPY BOY]

I think what Happy meant was that it is 21 days until the next free payout (one free check per month).

The check arrives within 6-8 days, generally.

yes, that was my point. I too miss neteller that was the best way to go!