BetRoyal slows pays Neteller...

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  • CA_Bettor06
    SBR Hustler
    • 02-03-06
    • 59

    #1
    BetRoyal slows pays Neteller...
    I openned an account with BetRoyal about 2 months ago with $2,000 and everything was fine...I got a big bonus...rolled it over accordingly and requested a $2,500 payout which was processed within 24-48 hours...reasonable.

    So I kept doing business with them...reloaded recently and did the same thing only this time my Neteller payout was delayed...made the request on Monday and still don't have the money Friday night...kept getting the run around from customer service saying they are having Neteller problems due to an unusually large amount of Neteller payouts they recently processed they have exhausted their Neteller funds and need to delay payouts....Very scary explanation.

    So my account rep their wants to "compensate" me for the delay by offerring a 20% bonus on the exisitng funds in my account with only a 1X rollover. They tell me that my payout will be processed first thing next week.

    So my issue is if I accept their offer for the bonus and wager my funds and should I win -- will I get my money next week? Or is this another delay tactic which might cause me to be even deeper in the hole with them for an even greater amount should I win and not lose? If I don't take the offer then I'm out the 20% but don't get my money until next week anyway.

    I asked them what would change next week...if they don't have money to pay me this week, why is next week different. They say that it's because of all the deposits coming in from the Super Bowl...that they will have plenty of money next week...Is this valid?

    Any advice or help would be greatly appreciated! By the way...they tell me that I'm not the only one being slowed paid this week....there are at least 20 other Neteller payouts they held back on....
  • JC
    SBR Sharp
    • 08-23-05
    • 481

    #2
    Don't take the bonus. Don't agree to any further rollovers.

    Just do your best to get your money out ASAP.
    Comment
    • Chuck Sims
      SBR MVP
      • 12-29-05
      • 3072

      #3
      Bet Royal

      GET YOUR MONEY OUT OF THERE ASAP! Neteller WD should take no more than ½ hour. 24 hours is slow, 48 hours is unacceptable, 5 days is a stall tactic.

      If the crooks at BetRoyal tell you their Neteller account is dry because of all the WD requests, then you can you bet your life savings there won't be any money in it after the super bowl.
      Last edited by Chuck Sims; 02-04-06, 03:20 AM.
      Comment
      • JC
        SBR Sharp
        • 08-23-05
        • 481

        #4
        The money coming in for the Superbowl is coming in this week. Next week it will all be going out.

        Maybe Tej the Midget has his bags packed and his next stop picked out?
        Comment
        • hanco21
          SBR MVP
          • 01-19-06
          • 3414

          #5
          I had a Betroyal account last month and I got it up to $2000. After reading Sportbokreview's rating and past complaint about this sportsbook I requested a payment via neteller and I got it in about 48 hours. The slowest paying sportsbook I have ever dealt with.

          Oh, I forgot to mention Mybookie, I deposited $500 with them and made withdrawals via neteller. After the 2nd withdrawal they decided not to let me withdraw anymore money via neteller. They said they only could withdraw money via neteller on the amount I deposited ($500) and I exceeded that. I won in the range of 3-4 K. Not only did this book not let me withdraw money via neteller they took 2-3 weeks to send me a check via fedex. I recommend noone play at Mybookie. Whata nightmare, I thought I was going to get stiffed plus they charged me $30 for fed ex on a payment that I didn't want.
          Comment
          • pags11
            SBR Posting Legend
            • 08-18-05
            • 12264

            #6
            a lot of books will be slow and no paying here very shortly (after the Super Bowl)...sorry to hear about this CA Bettor...
            Comment
            • Bill Dozer
              www.twitter.com/BillDozer
              • 07-12-05
              • 10894

              #7
              CA_Bettor,

              Royal management, specifically Richard, has been prompt in addressing the occasional complaint over the last few months.

              In the past, when the complaints started to accumulate mgt. has been less accessible. I'm hoping Richard continues to tackle these complaints and give us updates even if there isn't positive news. I will contact the office this morning.
              Comment
              • CA_Bettor06
                SBR Hustler
                • 02-03-06
                • 59

                #8
                Payout finally processed...

                Originally posted by Bill Dozer
                CA_Bettor,

                Royal management, specifically Richard, has been prompt in addressing the occasional complaint over the last few months.

                In the past, when the complaints started to accumulate mgt. has been less accessible. I'm hoping Richard continues to tackle these complaints and give us updates even if there isn't positive news. I will contact the office this morning.
                Hey Bill -- I'm not sure if it's you're involvement that helped but thank you for your effort! I got my payout (finally) today -- hurray!

                Do you think their slow pay problems will ever get better?
                Comment
                • isetcap
                  SBR MVP
                  • 12-16-05
                  • 4006

                  #9
                  LOL...This payment took 5 days. Come on people, that is a lightning pay for Royal. They offered 20% with a 1X playthru. That's easy money! If you've been following Bill's comments and the recent SBR upgrades on Royal then you know you are going to get paid, it's just a question of when.

                  Instead, some people here chose to follow a personal agenda and advise CA to get out without offering all the information available. These are the same people who continuously complain about other people shilling for a different agenda. Reading some of these posts made me think CA was dealing with WagerFree. Royal has its problems, but it's no WagerFree. The overly negative posts cost CA value.
                  Comment
                  • Bill Dozer
                    www.twitter.com/BillDozer
                    • 07-12-05
                    • 10894

                    #10
                    Isetcap,

                    Some forum posters might jump at the chance to loan shark their money to a book that needs a hand so I can see where you are coming from. The thing to remember is that not all are bonus seekers like you see on the forum, and more so at other forums. But, even for those players, when the slow-pays look like more than an isolated incident it isn't worth the stress. You don't want to be in an uncomfortable situation prior to the book's biggest day of the year.

                    Royal should be doing everything they can not to scare players BEFORE the game imo.
                    Comment
                    • Chuck Sims
                      SBR MVP
                      • 12-29-05
                      • 3072

                      #11
                      I just feel sad for the people that do not know about these forums. Notice the player got paid only after he posted.
                      Comment
                      • Truthteller
                        SBR Rookie
                        • 08-19-05
                        • 41

                        #12
                        Originally posted by CA_Bettor06
                        Hey Bill -- I'm not sure if it's you're involvement that helped but thank you for your effort! I got my payout (finally) today -- hurray!
                        Imagine what the players are going through who do not know about these forums.

                        I really feel sorry for them.
                        Comment
                        • isetcap
                          SBR MVP
                          • 12-16-05
                          • 4006

                          #13
                          Originally posted by Bill Dozer
                          Isetcap,

                          Some forum posters might jump at the chance to loan shark their money to a book that needs a hand so I can see where you are coming from. The thing to remember is that not all are bonus seekers like you see on the forum, and more so at other forums. But, even for those players, when the slow-pays look like more than an isolated incident it isn't worth the stress. You don't want to be in an uncomfortable situation prior to the book's biggest day of the year.

                          Royal should be doing everything they can not to scare players BEFORE the game imo.
                          Once again I think the primary error in this situation was made by a CS underling who threw out some absurd information that even if true should never have been made public. I think the approach you take with Royal is right on, but some members are not being forthright when posting their "advice", which is just as bad as any shill who acts like everything is great.
                          Comment
                          • raiders72001
                            Senior Member
                            • 08-10-05
                            • 11073

                            #14
                            Good story but sould someone ever say that they were waiting for Super Bowl money even if it were true?
                            Comment
                            • raiders72001
                              Senior Member
                              • 08-10-05
                              • 11073

                              #15
                              Why do all the Royal stories come from first time posters?
                              Comment
                              • quarm_
                                SBR High Roller
                                • 12-11-05
                                • 133

                                #16
                                raiders a funny guy? can anyone show me where? all i see is a royal whore ^^
                                Comment
                                • Chuck Sims
                                  SBR MVP
                                  • 12-29-05
                                  • 3072

                                  #17
                                  raiders72001 a "Royal Whore". I agree. I am being way too kind calling him a shill for Bet Royal.
                                  Comment
                                  • raiders72001
                                    Senior Member
                                    • 08-10-05
                                    • 11073

                                    #18
                                    Chuck- You got your head up your ass. Did anyone check Royal's Neteller account to see if this guy's story is true? Guys are depositing money left and right to get ready for the Super Bowl but this guy says that the Neteller is dry. Does anyone believe that a book is going to say they are waiting for Super Bowl money? Not all posters are as naive and stupid as you.
                                    Comment
                                    • raiders72001
                                      Senior Member
                                      • 08-10-05
                                      • 11073

                                      #19
                                      Forum Enquirer Chuck - Who have you been in contact with a Royal? I've been in contact with a former owner, former CEO and currently on the staff, Tim, Richard and Kevin.
                                      Comment
                                      • Chuck Sims
                                        SBR MVP
                                        • 12-29-05
                                        • 3072

                                        #20
                                        Royal Whore, Now that you have finally admitted your connection with the convicted swindler, why would anyone care what you have to say? When Tej pulls the plug and leaves everyone high and dry, you'll just move on to the next scam outfit.
                                        Comment
                                        • raiders72001
                                          Senior Member
                                          • 08-10-05
                                          • 11073

                                          #21
                                          Royal whore and shill again. Come on Chuck give us some facts or examples. You have none so keep using the Royal whore and shill. I feel like I'm in 7th grade with guys like Chuck. They have no facts so the only thing they can do is call me names. You really hurt me Chuck. How about staying out of threads when you only post the same thing time after time. You're not adding a thing and you're the joke.
                                          Comment
                                          • JC
                                            SBR Sharp
                                            • 08-23-05
                                            • 481

                                            #22
                                            The example is in this very thread. Five days for a small Neteller payment is NOT acceptable.

                                            If it weren't for SBR getting involved I believe this payment would have taken longer and possibly never paid.
                                            Comment
                                            • raiders72001
                                              Senior Member
                                              • 08-10-05
                                              • 11073

                                              #23
                                              JC- I agree with that but it's also unacceptable for SBR to post on it's homepage that Royal's Neteller is dry without checking themselves. I find it hard to believe at this time of year.

                                              What about the guy saying that a Royal employee said that they are waiting for Super Bowl money to make payouts. Another great story that most likely is untrue.


                                              Also it seems funny how so many people run to the forums trying to extort Royal like David1 did. David fails a lie detector test after Shrink went to bat for him. He made Shrink look like an ass accusing Royal of altering tapes.

                                              Royal is far from perfect but lets keep it real so that the guys with honest problems can be helped.
                                              Last edited by raiders72001; 02-05-06, 03:10 AM.
                                              Comment
                                              • jeff65
                                                SBR Rookie
                                                • 02-06-06
                                                • 3

                                                #24
                                                I requested my Neteller payout like CA_Bettor06 did on 1/30. Didn't get my payout so on 2/2 I called CS and got the same story....too many Neteller payouts and not enough funds to pay. Talked to Joel the sales manager and got the 20% "wait until after the super bowl" bonus. I rolled the funds over 1x as agreed. Joel told me that I will get my money on Monday 2/6 because they will have plenty of money then.

                                                Called them today (Monday) to get my payout and got the run around again. CS said they have too many Neteller payout requests and that there's only a slight chance I *might* get my payout on Tuesday.

                                                I'm tired of the excuses...I want my money NOW.

                                                Hope you can help Bill. Thanks.
                                                Comment
                                                • Illusion
                                                  Restricted User
                                                  • 08-09-05
                                                  • 25166

                                                  #25
                                                  Bill should be able to help: assistance@sportsbookreview.com

                                                  BTW, welcome to SBR.
                                                  Comment
                                                  • Bill Dozer
                                                    www.twitter.com/BillDozer
                                                    • 07-12-05
                                                    • 10894

                                                    #26
                                                    Hello Jeff,

                                                    I'm told you will get your funds by 5PM tomorrow. Your official payout request, after they sold you the bonus, is showing as today and they referred to their Neteller policy:
                                                    NETeller withdrawals will be transferred before 5 PM EST the following business day of the request to the customers NETeller account.

                                                    Let's wait and see if they make good on the deal tomorrow. If not, we will inquire about your account Wed morning.
                                                    Comment
                                                    • pags11
                                                      SBR Posting Legend
                                                      • 08-18-05
                                                      • 12264

                                                      #27
                                                      keep us updated as to whether or not you get paid cabettor...
                                                      Comment
                                                      • BAUS
                                                        SBR MVP
                                                        • 08-10-05
                                                        • 2191

                                                        #28
                                                        I'm confident you will get paid.

                                                        BAUS
                                                        Comment
                                                        • jeff65
                                                          SBR Rookie
                                                          • 02-06-06
                                                          • 3

                                                          #29
                                                          Bill saves the day again!

                                                          Originally posted by Bill Dozer
                                                          Hello Jeff,

                                                          I'm told you will get your funds by 5PM tomorrow. Your official payout request, after they sold you the bonus, is showing as today and they referred to their Neteller policy:
                                                          NETeller withdrawals will be transferred before 5 PM EST the following business day of the request to the customers NETeller account.

                                                          Let's wait and see if they make good on the deal tomorrow. If not, we will inquire about your account Wed morning.
                                                          Thank you so much Bill. I got my payout this morning. They paid much earlier than the 5PM time frame which they never did before. You are the man! I'm convinced this would have not happenned so quickly if you didn't get involved. Now I have money to spend on my vacation. Will be thinking grateful thoughts to you in Hawaii
                                                          Comment
                                                          • Bill Dozer
                                                            www.twitter.com/BillDozer
                                                            • 07-12-05
                                                            • 10894

                                                            #30
                                                            Thanks for the update Jeff. Have a good vacation!
                                                            Comment
                                                            • isetcap
                                                              SBR MVP
                                                              • 12-16-05
                                                              • 4006

                                                              #31
                                                              Originally posted by jeff65
                                                              I requested my Neteller payout like CA_Bettor06 did on 1/30. Didn't get my payout so on 2/2 I called CS and got the same story....too many Neteller payouts and not enough funds to pay. Talked to Joel the sales manager and got the 20% "wait until after the super bowl" bonus. I rolled the funds over 1x as agreed. Joel told me that I will get my money on Monday 2/6 because they will have plenty of money then.

                                                              Called them today (Monday) to get my payout and got the run around again. CS said they have too many Neteller payout requests and that there's only a slight chance I *might* get my payout on Tuesday.

                                                              I'm tired of the excuses...I want my money NOW.

                                                              Hope you can help Bill. Thanks.

                                                              Great job, Jeff. You got to take advantage of a great bonus offer and you received your funds in a relatively timely manner.

                                                              People, it has been documented over and over...If you use Royal, don't expect to receive instant payouts. They don't even pretend that they pay out instantly. Although this is a major shortcoming of theirs, they are at least striving to be honest with their players. In compensation for that, you will often receive amazing offers that have real value. This is a group that is trying to repair its image and apparently has a financial plan in place that shows they are willing to pay to increase playership. They've come a long way just to get back to 'D' and I don't think they want to backtrack.

                                                              If you want instant payouts, then don't use Royal. If you can handle waiting a few days for your money to come back to you, then you should feel confident that Royal will pay you. Thus far, personal experience and every case I have seen on SBR show that to be true.

                                                              What I really can't understand and I wish SBR would explore is:
                                                              Why can't they make their cashout process more timely?
                                                              SBR should force Royal to explain why they can't EVER execute a Neteller cashout within 24 hours. Have they been stuck in slowpay mode for so long that it's the only way they know how to operate?
                                                              Comment
                                                              • Halifax
                                                                SBR Wise Guy
                                                                • 08-10-05
                                                                • 553

                                                                #32
                                                                Most guys here know the deal on Royal.

                                                                Some guys won't play there out of principle ... some guys won't play there out of fear of not getting paid ... and some guys do play there after weighing their Risk vs Reward.

                                                                But I will say this ... the guys that get their 20% bonus for keeping their money there until after month-end are certainly not "Poor Me, Royal's Screwing Me And I Didn't Know Any Better" guys .... they know exactly what they're doing ... an extra 20% for keeping their money there for a few extra days, great deal ... "Royal will probably pay me anyway, and if they don't, I can go to SBR and put public pressure on them and get paid (avec 20% bonus)."

                                                                Jay Cohen ... Chuck Sims ... these guys that come to the boards about Royal are not "Poor Me" guys .. the vast majority are dyed-in-the-wool scalpers / bonus whores / rogue number guys, who know exactly what the gig is, and know exactly what they're doing ... Royal may well be a "shit book", but these particular players do not require your warnings, your advice, or your sympathy.
                                                                Last edited by Halifax; 02-07-06, 11:47 PM.
                                                                Comment
                                                                • raiders72001
                                                                  Senior Member
                                                                  • 08-10-05
                                                                  • 11073

                                                                  #33
                                                                  Strong posts isetcap and Hali.
                                                                  Comment
                                                                  • jumper
                                                                    SBR Sharp
                                                                    • 09-09-05
                                                                    • 397

                                                                    #34
                                                                    best thread i have ever read about royal,isetcap and halifax hit the nail on the head.i received $2500 2-2 and $2500 2-6 but with all the posts i have read over the years i thought it possible they could close shop after the super bowl.richard tells me royal wants to go public,can this ever happen ? what would it take for royal to escape this rap?
                                                                    Comment
                                                                    • isetcap
                                                                      SBR MVP
                                                                      • 12-16-05
                                                                      • 4006

                                                                      #35
                                                                      Originally posted by jumper
                                                                      best thread i have ever read about royal,isetcap and halifax hit the nail on the head.i received $2500 2-2 and $2500 2-6 but with all the posts i have read over the years i thought it possible they could close shop after the super bowl.richard tells me royal wants to go public,can this ever happen ? what would it take for royal to escape this rap?
                                                                      That is why I want SBR to ask Royal pointblank...Why can't you pay in 24 hours?

                                                                      If they could, they would have to be rated much higher. The haters can continue to bash Tej as much as they want, but as far as I'm concerned their money is good with me. If they can start paying me faster, then it's even better.
                                                                      Comment
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