I've noticed when sending e-mails to sportsbooks with a broad variety of questions about my account, bonuses, or whatever, in some of these books I always get a reply from the same guy or girl, no matter at what ungodly hour I happen to mail them this time.
Do these CS-people really work such idiotic hours at sportsbooks, or is every employee in a book replying with the same standard signature of a non-existing identity?
For example, when I send a mail to Olympic, some bloke named Wally answer sme every single time, and there are more examples like that I can name
(these CS-people also very often seem to have pretty far-fetched names, like at another book I often get answered by a guy named Kurt Cobain).
Not that it really matters to me one way or the other, but it does make me a bit curious into how this sportsbooks operate, so I was wondering if anyone can shed some light.
Do these CS-people really work such idiotic hours at sportsbooks, or is every employee in a book replying with the same standard signature of a non-existing identity?
For example, when I send a mail to Olympic, some bloke named Wally answer sme every single time, and there are more examples like that I can name
(these CS-people also very often seem to have pretty far-fetched names, like at another book I often get answered by a guy named Kurt Cobain).
Not that it really matters to me one way or the other, but it does make me a bit curious into how this sportsbooks operate, so I was wondering if anyone can shed some light.
