1. #1
    miamskiy55
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    Justbet

    Opened account , won 2 wagers now account under review funds locked , chat saying review time Indefinete? Any ideas??

  2. #2
    Optional
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    Quote Originally Posted by miamskiy55 View Post
    Opened account , won 2 wagers now account under review funds locked , chat saying review time Indefinete? Any ideas??
    Do you also have a bookmaker.eu account?

  3. #3
    DrunkHorseplayer
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    Translation: you beat them to the line movement.

  4. #4
    miamskiy55
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    Have Bookmaker but never used it, made 2 bets and tripled money , sent in all docs they are saying updated but account still locked and under review!!

  5. #5
    Optional
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    Quote Originally Posted by miamskiy55 View Post
    Have Bookmaker but never used it, made 2 bets and tripled money , sent in all docs they are saying updated but account still locked and under review!!
    Sounds like you should be fine to see your money.

    I'll guess that they close one of the accounts though.

  6. #6
    Ksherm
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    It always works out in the end..

  7. #7
    bruloc
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    Quote Originally Posted by Optional View Post
    Sounds like you should be fine to see your money.

    I'll guess that they close one of the accounts though.
    Is BetCris also related?

  8. #8
    Optional
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    Quote Originally Posted by bruloc View Post

    Is BetCris also related?
    Yes, that was the original owner company name.

    Apparently they are now separately run but still share backend.

  9. #9
    miamskiy55
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    Justbet still no answer been 5 days emails being ignored !!!

  10. #10
    KiDBaZkiT
    September 2021 POTM
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    Man this offshore stuff is killer. U.S.A. books in trouble.

  11. #11
    jjgold
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    Justbet a lower tier book
    We can expect this behavior

  12. #12
    Four33
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    Quote Originally Posted by miamskiy55 View Post
    Justbet still no answer been 5 days emails being ignored !!!
    Live chat dont be aggro

  13. #13
    flyingillini
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    Quote Originally Posted by jjgold View Post
    Justbet a lower tier book
    We can expect this behavior
    Justbet is a top book, love them!

  14. #14
    KiDBaZkiT
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    Quote Originally Posted by Four33 View Post
    Live chat dont be aggro
    This. You’re not allowed to be upset when people make a mistake with your money. It’s the Ol’ Tony wannabe Italian business model.

  15. #15
    Four33
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    Quote Originally Posted by KiDBaZkiT View Post
    This. You’re not allowed to be upset when people make a mistake with your money. It’s the Ol’ Tony wannabe Italian business model.
    Should be other way around I agree. Sucks.

  16. #16
    icon
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    Quote Originally Posted by flyingillini View Post
    Justbet is a top book, love them!
    Love Justbet more than Jesus?

  17. #17
    BeatTheJerk
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    Quote Originally Posted by Optional View Post
    Yes, that was the original owner company name.

    Apparently they are now separately run but still share backend.
    Wait a minute so you’re saying having an account @ BK & JB is against their rules ? I play at both, now I have won @ BK I have nearly 30k of their money. I have never won @ JB, so you mean to tell me they are free rolling me until I actually win ?

  18. #18
    pavyracer
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    Quote Originally Posted by BeatTheJerk View Post
    Wait a minute so you’re saying having an account @ BK & JB is against their rules ? I play at both, now I have won @ BK I have nearly 30k of their money. I have never won @ JB, so you mean to tell me they are free rolling me until I actually win ?
    Books do this a lot. As long as you lose they stay quiet. Once you win they hit you with the rule you broke.

  19. #19
    Optional
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    Quote Originally Posted by BeatTheJerk View Post

    Wait a minute so you’re saying having an account @ BK & JB is against their rules ? I play at both, now I have won @ BK I have nearly 30k of their money. I have never won @ JB, so you mean to tell me they are free rolling me until I actually win ?
    No, not against their rules as far as I know. But they have been making quite a few people use only one and closing their other account in the last 6 months or so. Not exactly sure why they choose who to do it to.

  20. #20
    icon
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    I've had accounts at CRIS, Bookmaker & Justbet for years. For me the differences are that CRIS payouts are 24/7 via bitcoin while BM & JB are only weekdays and I only get bonuses from Justbet, probably because I've never taken a payout from them.

  21. #21
    BeatTheJerk
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    Quote Originally Posted by pavyracer View Post
    Books do this a lot. As long as you lose they stay quiet. Once you win they hit you with the rule you broke.
    Yeah I know sportsbook.com and linemakers.com did this to me 15 years ago stiffed me 18k. SBR‘s own Bill Dozer couldn’t help me get my funds after contacting them.

  22. #22
    jjgold
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    Bookmaker group slides somewhat

    We backed away

  23. #23
    miamskiy55
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    Not even a reply from them is definetly , a company that doesn’t care !

  24. #24
    hankcream
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    I like JustBet and use them as a 4th option but I had a bad losing streak with them and ran my account down to $.83. They've been sending me e-mails & texts almost daily with re-up bonus offers & betpoint offers. Maybe their account reps have to hit a quota of new customers & re-ups before they can deal with winning customer issues.

  25. #25
    Titan
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    I just had a bad feeling about this and should of trusted my gut but I thought I did my own due diligence. I opened up a JustBet account a few days ago. I've been using Bookmaker since January. I even got on the horn to chat support before I deposited to ask them if it was against terms of service to have both accounts and they said it was ok. I'm thinking I got flagged because of the two accounts or it may have been a cardinal sin, since I withdrew some funds from BM the day before and opened up the JB account the next day. My JB 2nd bet lost after my first won and the balance is 0 but I use BM for most of my action, especially with Baseball props.

    I sent in my selfie and id photos to get re-verified but they still say a different department is handling the investigation. Hoping it gets resolved soon so I can get back in the game but it sucks being stuck for now!

  26. #26
    jjgold
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    Quote Originally Posted by miamskiy55 View Post
    Not even a reply from them is definetly , a company that doesn’t care !
    exactly

  27. #27
    Titan
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    Quote Originally Posted by miamskiy55 View Post
    Not even a reply from them is definetly , a company that doesn’t care !
    Still no word? It's only been 2 days for me but very frustrating. I love the lines of offshore but it's an unsettling feeling that there's no guarantee your money is safe when these things happen, just faith in the system that has worked, especially when you stay with books that have at least a worthy reputation.

  28. #28
    jjgold
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    Never play at a book that doesn’t care about the customer

  29. #29
    miamskiy55
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    Mine is held with a load of money in it and no explanations !! The live chat agent said review time is as long as it takes !!
    Last edited by miamskiy55; 06-09-22 at 07:00 PM.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: Msmith34

  30. #30
    Titan
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    Today's response is what you are hearing. Going on Day 3. "I can see that your account is still under review buy our team in charge which is validating information and can not provide a specific time frame. We are aware and this department will contact you as soon ad the review is completed."

    I think we a global economy that's heading into the thank, crypto losing it's shorts and books fighting for a smaller pool, these may be the tactics that they resort to, to help shore up the bottom line. With little to no recourse, I'll give it another few days and then maybe take to Social Media.

  31. #31
    newton0038
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    Ponzi scheme. Paying winners with new deposits is a death spiral for the book.

  32. #32
    jjgold
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    Stay away
    Pull out

  33. #33
    Woyha
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    Stay away from just bet now its not safe book ?

  34. #34
    jjgold
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    I’m not a big believer of spinoff books, Or these books that share the same umbrella you never know the relationship

  35. #35
    ace7550
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    Pretty bad information in here. Justbet is an A+ book. They pay 25k a day and you'll get it within an hour of requesting.

    Let's make a list of all the books that pay 25k a day and send it the same day you request it:
    1. BM/JB family
    2. BOL/sbag family

    That's the whole list.
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