depsotied about 350 dollars into a new account I opened at BetED. Over the next few weeks I my account was up to about 2600 dollars and I called BetED on what I needed to do in order to withdrawel the money. I spoke to a gentlemen going by the name of "Jimmy". he was very nice and informative on what I needed to do to withdrawel from their cashier. I sent all forms in and photo copies of my identification. I waited a few days and I was still unable to withdrawel.
I called back and I was informed that I needed to fill out the maximum deposit limit space on the form (wich I put $250) and to send another picture of my ID. Which I did. I was finally able to withdrawel from the account, which I did.
My balance on thier website was no zero and no money had been transfered to my bank, I called again and I was told it will take several days for the money to transfer. OK.
Now I am watching football on sunday and I deposit 250 dollars to make a wager, and it went into my account. I lost and I was fine with that.
I know preceed to deposit another 250 dollars into my account to bet on the 2nd half of the sunday night game. I then remembered that I had to fill out a form and I stated a 250 monthy limit. I called customer service and asked them why this money was allowed into my account, they told me that it may not have come out of my bank and to check my statement. I checked my statment and it did in fact come out of my account. I called again and inquired about this but was once again given the "run around".
I called again tonight to ask why that money was taking out and once again spoke to "jimmy". we discussed it for a few minutes and then he asked me if I wanted a 250 dollar limit a month. I told him yes. thats what I wanted. He then freaked out on me and said something to the effect that since I only wanted a 250 limit, all of my previous winnings were null and void and he was going to cancell the money transfer, my account has been deleted, and he hung up the phone on me.
I called back and once again spoke to "jimmy" I asked to speak to someone above him and he told me he owed the business and there was nothing I could do.
As of right now I am out of all my deposits, all of my winnings and I am shocked and appauled at the customer service of this business. I have no idea where to turn or what to do. All of my phone calls are going unanswered. If anyone has any idea of what actions I can take now or what to do, please let me know.
Thanks,
Aaron
I called back and I was informed that I needed to fill out the maximum deposit limit space on the form (wich I put $250) and to send another picture of my ID. Which I did. I was finally able to withdrawel from the account, which I did.
My balance on thier website was no zero and no money had been transfered to my bank, I called again and I was told it will take several days for the money to transfer. OK.
Now I am watching football on sunday and I deposit 250 dollars to make a wager, and it went into my account. I lost and I was fine with that.
I know preceed to deposit another 250 dollars into my account to bet on the 2nd half of the sunday night game. I then remembered that I had to fill out a form and I stated a 250 monthy limit. I called customer service and asked them why this money was allowed into my account, they told me that it may not have come out of my bank and to check my statement. I checked my statment and it did in fact come out of my account. I called again and inquired about this but was once again given the "run around".
I called again tonight to ask why that money was taking out and once again spoke to "jimmy". we discussed it for a few minutes and then he asked me if I wanted a 250 dollar limit a month. I told him yes. thats what I wanted. He then freaked out on me and said something to the effect that since I only wanted a 250 limit, all of my previous winnings were null and void and he was going to cancell the money transfer, my account has been deleted, and he hung up the phone on me.
I called back and once again spoke to "jimmy" I asked to speak to someone above him and he told me he owed the business and there was nothing I could do.
As of right now I am out of all my deposits, all of my winnings and I am shocked and appauled at the customer service of this business. I have no idea where to turn or what to do. All of my phone calls are going unanswered. If anyone has any idea of what actions I can take now or what to do, please let me know.
Thanks,
Aaron
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