I have been permanently banned from FanDuel Sportsbook online because they claim I used a location spoofer.
I have literally only placed one bet, and they agreed to pay me my balance out via check, but I think its ridiculous.
I live in CT. You must be in NJ to play. It is only a 45 minute drive for me.
On Friday Jan 25th I drove down to Montvale, and tried to place a wager. I was never able to, as the entire time I kept getting "location error". After hours of troubleshooting with support, they informed me that I had a spoofer on my phone, and that once it was removed, I could bet. I literally factory wiped my phone and still could not place a bet. I decided to just drive back home.
Fast forward to Sunday the 27th. I drove to the same exact place in Montvale. App worked, no issues, and I won my first and only bet.
Now today Tuesday 1/29, I go back to Montvale. Same area, same issue. This time I had my iPad as well and neither device is able to avoid the "location error". After troubleshooting w customer service they inform me that I am banned for using a spoofer. They claim that it was used over 50 times from my device and that my account is permanently banned.
I have never knowingly had any sort of mock location all as they claim, and I'm kind of ticked off by this. I have a vehicle tracker that would show I was in New Jersey and my cellphone GPS would prove my story (if that info was accessible).
Not the end of the world because the Meadowlands is only another 30 minutes, but I think this is bullshit.
I have literally only placed one bet, and they agreed to pay me my balance out via check, but I think its ridiculous.
I live in CT. You must be in NJ to play. It is only a 45 minute drive for me.
On Friday Jan 25th I drove down to Montvale, and tried to place a wager. I was never able to, as the entire time I kept getting "location error". After hours of troubleshooting with support, they informed me that I had a spoofer on my phone, and that once it was removed, I could bet. I literally factory wiped my phone and still could not place a bet. I decided to just drive back home.
Fast forward to Sunday the 27th. I drove to the same exact place in Montvale. App worked, no issues, and I won my first and only bet.
Now today Tuesday 1/29, I go back to Montvale. Same area, same issue. This time I had my iPad as well and neither device is able to avoid the "location error". After troubleshooting w customer service they inform me that I am banned for using a spoofer. They claim that it was used over 50 times from my device and that my account is permanently banned.
I have never knowingly had any sort of mock location all as they claim, and I'm kind of ticked off by this. I have a vehicle tracker that would show I was in New Jersey and my cellphone GPS would prove my story (if that info was accessible).
Not the end of the world because the Meadowlands is only another 30 minutes, but I think this is bullshit.