FanDuel Sportsbook Online Permanent Ban.

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  • Blazers03
    SBR Rookie
    • 01-29-19
    • 7

    #1
    FanDuel Sportsbook Online Permanent Ban.
    I have been permanently banned from FanDuel Sportsbook online because they claim I used a location spoofer.

    I have literally only placed one bet, and they agreed to pay me my balance out via check, but I think its ridiculous.

    I live in CT. You must be in NJ to play. It is only a 45 minute drive for me.

    On Friday Jan 25th I drove down to Montvale, and tried to place a wager. I was never able to, as the entire time I kept getting "location error". After hours of troubleshooting with support, they informed me that I had a spoofer on my phone, and that once it was removed, I could bet. I literally factory wiped my phone and still could not place a bet. I decided to just drive back home.

    Fast forward to Sunday the 27th. I drove to the same exact place in Montvale. App worked, no issues, and I won my first and only bet.

    Now today Tuesday 1/29, I go back to Montvale. Same area, same issue. This time I had my iPad as well and neither device is able to avoid the "location error". After troubleshooting w customer service they inform me that I am banned for using a spoofer. They claim that it was used over 50 times from my device and that my account is permanently banned.

    I have never knowingly had any sort of mock location all as they claim, and I'm kind of ticked off by this. I have a vehicle tracker that would show I was in New Jersey and my cellphone GPS would prove my story (if that info was accessible).

    Not the end of the world because the Meadowlands is only another 30 minutes, but I think this is bullshit.
  • cincinnatikid513
    SBR Aristocracy
    • 11-23-17
    • 45360

    #2
    1st post ehh u work for tfard sgnik or something
    Comment
    • Hman
      SBR Posting Legend
      • 11-04-17
      • 21429

      #3
      This is the EXACTLY why the Dept Of Justice wants to eliminate online wagering and limit it to only brick & mortar sports books.

      The concern of legal states being able to offer services to neighboring states who aren't legal was brought up months ago.
      Comment
      • jjgold
        SBR Aristocracy
        • 07-20-05
        • 388189

        #4
        Strange story

        Must be a little more to it
        Comment
        • USCPHILLYGUY
          SBR Posting Legend
          • 12-15-12
          • 21744

          #5
          I have noticed at times when I’m on my iPad and not on a WiFi network I get the same location error message. Do you have your LOCATION SERVICES TURNED ON when using their app?
          Comment
          • VegasStacker34
            SBR Sharp
            • 01-07-19
            • 342

            #6
            Has happened to me when I’m in Vegas. Try to make a bet on the app and it thinks I’m out of state. Has happened to my friends too that I send plays too. The mobile apps are probably done after the overturning of the wire act decision. See you in the books.
            Comment
            • thechaoz
              SBR Posting Legend
              • 10-23-09
              • 12155

              #7
              Originally posted by jjgold
              Strange story

              Must be a little more to it
              JJ I'm in NJ and this happens all the time to me.

              Bet stars, all the big sites.

              I'm sitting near the capital but on WiFi or data it does this. I'm on Verizon with a note 9.

              It's a pain in the ass
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 60751

                #8
                Originally posted by thechaoz

                JJ I'm in NJ and this happens all the time to me.

                Bet stars, all the big sites.

                I'm sitting near the capital but on WiFi or data it does this. I'm on Verizon with a note 9.

                It's a pain in the ass
                Can you bet on Wifi or just browse the site?

                I would have thought apps had to be data connection only and wifi disabled to bet, otherwise anyone could connect to the device via wifi and use it from anywhere to bet.
                .
                Comment
                • jjgold
                  SBR Aristocracy
                  • 07-20-05
                  • 388189

                  #9
                  its why offshore will never go away

                  It is just too easy to bet

                  Legal books cannot master location services
                  Comment
                  • Blazers03
                    SBR Rookie
                    • 01-29-19
                    • 7

                    #10
                    They claim I used a mock location app over 52 times. Wont PayPal me, forced me to take my cash out via check.

                    I use a Galaxy Note 9 on Verizon as well. I tried wifi several ways, (i.e. Spectrum Hotspot , Starbucks, Dunkin etc.) and it literally worked once. Of course I tried cellular as well. No difference.
                    Comment
                    • Blazers03
                      SBR Rookie
                      • 01-29-19
                      • 7

                      #11
                      My gut feeling is because I signed into my account in CT to view lines that it put a block on my account, so that when I went to NJ to place the bet , it was never gunna let me sign in.
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60751

                        #12
                        Originally posted by Blazers03
                        My gut feeling is because I signed into my account in CT to view lines that it put a block on my account, so that when I went to NJ to place the bet , it was never gunna let me sign in.
                        Pretty sure they announced you can view, deposit and withdraw from anywhere.

                        Anyone confirm that?
                        .
                        Comment
                        • mdunlap3
                          SBR MVP
                          • 02-18-13
                          • 1847

                          #13
                          Never messed w the daily fantasy stuff, I’ll stick to the old fashioned betting lol.
                          Comment
                          • Hman
                            SBR Posting Legend
                            • 11-04-17
                            • 21429

                            #14
                            Originally posted by jjgold
                            its why offshore will never go away

                            It is just too easy to bet

                            Legal books cannot master location services


                            Yes bingo
                            Comment
                            • jjgold
                              SBR Aristocracy
                              • 07-20-05
                              • 388189

                              #15
                              The books in NJ are so super safe with location services they will always defer to not in NJ if something in question and not allowed to place a wager
                              Comment
                              • sweep
                                SBR Posting Legend
                                • 10-09-10
                                • 16753

                                #16
                                Originally posted by Blazers03
                                I have been permanently banned from FanDuel Sportsbook online because they claim I used a location spoofer.

                                I have literally only placed one bet, and they agreed to pay me my balance out via check, but I think its ridiculous.

                                I live in CT. You must be in NJ to play. It is only a 45 minute drive for me.

                                On Friday Jan 25th I drove down to Montvale, and tried to place a wager. I was never able to, as the entire time I kept getting "location error". After hours of troubleshooting with support, they informed me that I had a spoofer on my phone, and that once it was removed, I could bet. I literally factory wiped my phone and still could not place a bet. I decided to just drive back home.

                                Fast forward to Sunday the 27th. I drove to the same exact place in Montvale. App worked, no issues, and I won my first and only bet.

                                Now today Tuesday 1/29, I go back to Montvale. Same area, same issue. This time I had my iPad as well and neither device is able to avoid the "location error". After troubleshooting w customer service they inform me that I am banned for using a spoofer. They claim that it was used over 50 times from my device and that my account is permanently banned.

                                I have never knowingly had any sort of mock location all as they claim, and I'm kind of ticked off by this. I have a vehicle tracker that would show I was in New Jersey and my cellphone GPS would prove my story (if that info was accessible).

                                Not the end of the world because the Meadowlands is only another 30 minutes, but I think this is bullshit.
                                i stand corrected, 50mins from Stamford with no traffic, my mistake
                                Last edited by sweep; 01-30-19, 08:07 AM. Reason: correction
                                Comment
                                • sweep
                                  SBR Posting Legend
                                  • 10-09-10
                                  • 16753

                                  #17
                                  maybe hour and a half and that would land u on the state line, try another nj website. Some have better geo-location services than others. At least they agreed to pay you out
                                  Comment
                                  • big joe 1212
                                    SBR Posting Legend
                                    • 06-01-08
                                    • 19379

                                    #18
                                    Why drive 45 minutes to place a bet? That’s 1.5 hours of driving to make a sports wager. Why not just bet offshore?
                                    Comment
                                    • jjgold
                                      SBR Aristocracy
                                      • 07-20-05
                                      • 388189

                                      #19
                                      Originally posted by big joe 1212
                                      Why drive 45 minutes to place a bet? That’s 1.5 hours of driving to make a sports wager. Why not just bet offshore?
                                      yes silly...$17 in gas too
                                      Comment
                                      • sweep
                                        SBR Posting Legend
                                        • 10-09-10
                                        • 16753

                                        #20
                                        i think fanduel was the one that just got popped for taking action on NJ college games, they are prob under a microscope now and taking no chances. Shit book here anyway, try playmgm
                                        Comment
                                        • littlekona
                                          SBR Hall of Famer
                                          • 11-19-15
                                          • 5241

                                          #21
                                          if it is like the DFS site of fandual you must be a resident of NJ or state that allows. I have read similar on the rotogrinders forum years back where they froze accounts. I know that their partner that I still use dradt kings will not even let me log on if my site location is turned off
                                          Comment
                                          • rock01
                                            SBR Hustler
                                            • 02-22-18
                                            • 68

                                            #22
                                            Fanduel is a straight shit book ...... I’m will never ever play there again that’s just me and I live 15 minutes from Fanduel
                                            Comment
                                            • Crusherrr
                                              SBR MVP
                                              • 06-27-16
                                              • 3646

                                              #23
                                              Originally posted by mdunlap3
                                              Never messed w the daily fantasy stuff, I’ll stick to the old fashioned betting lol.
                                              Fanduel is a Sportsbook too. He is talking about betting on Fanduel not fantasy
                                              Comment
                                              • jjgold
                                                SBR Aristocracy
                                                • 07-20-05
                                                • 388189

                                                #24
                                                offshore keeps laughing
                                                Comment
                                                • magpie878
                                                  SBR MVP
                                                  • 10-04-18
                                                  • 1429

                                                  #25
                                                  I've in NJ and have used three apps so far.. DraftKings (primary), FanDuel (was secondary, haven't used in a long time), and SugarHouse when they opened for the promo.

                                                  All three give location errors all the time, though they usually correct themselves on the next try or two. I'm very often on Wi-Fi, too, which they recommend for better tracking.

                                                  As a side note, when betting with DK, it's strange how many times I try and place a bet only to get a "communication error" message, and MANY times it's happened when I needed it placed that second for a live bet. Yes, sometimes it happens randomly, but it's almost more-than-a-coincidence how it just so happens to pop up at a very good opportunity.

                                                  And I think someone asked about this, but with DK I can open the app at work (in PA) and view lines, my bets, etc etc and I *think* can deposit/withdraw, just no betting allowed.
                                                  Comment
                                                  • Hman
                                                    SBR Posting Legend
                                                    • 11-04-17
                                                    • 21429

                                                    #26
                                                    Originally posted by rock01
                                                    Fanduel is a straight shit book ...... I’m will never ever play there again that’s just me and I live 15 minutes from Fanduel



                                                    Fantasy rookies dabbling in the sports betting business after years of telling the world they want no affiliation with it.

                                                    Hypocritical organization
                                                    Last edited by Hman; 01-30-19, 09:35 AM.
                                                    Comment
                                                    • sweep
                                                      SBR Posting Legend
                                                      • 10-09-10
                                                      • 16753

                                                      #27
                                                      i can throw a rock from my house in NJ and hit PA, never once had a location problem.
                                                      Comment
                                                      • jjgold
                                                        SBR Aristocracy
                                                        • 07-20-05
                                                        • 388189

                                                        #28
                                                        Las Vegas rarely ever had issues with location software when I was there as far as apps


                                                        New Jersey can’t seem to figure it out
                                                        Comment
                                                        • Sam Odom
                                                          SBR Aristocracy
                                                          • 10-30-05
                                                          • 58063

                                                          #29
                                                          Public Hotspots (like Starbucks) can actually be in another state

                                                          In Vegas best to not use 'local' hotspots so probably the same in NJ
                                                          Comment
                                                          • lonegambler23
                                                            SBR Hall of Famer
                                                            • 06-22-16
                                                            • 9761

                                                            #30
                                                            fade the blazer heavy
                                                            Comment
                                                            • Shifty
                                                              SBR Wise Guy
                                                              • 08-10-08
                                                              • 558

                                                              #31
                                                              That sucks. They definitely have issues with their location check. When connected to a public wi-fi (bar/restaurant) with my phone anywhere in NJ I get the location error with the Fanduel app. Turn off wi-fi and use cellular data, no problem. I showed the location error to the cs rep at Meadowlands when using their wi-fi. Not at all helpful. They just told me to turn off wi-fi.
                                                              Comment
                                                              • Blazers03
                                                                SBR Rookie
                                                                • 01-29-19
                                                                • 7

                                                                #32
                                                                I already play offshore which is what I'll do moving forward. I am pleased they are willing to pay me out without any hassle.

                                                                FanDuel just refused to listen to reason. I could have shown up with the app at the Meadowlands and they still would have denied I was in Jersey.

                                                                Their customer service at times is also impossible to reach. Live chat has limitations, and there are times when you can call and not get anybody to pick up for hours.
                                                                Comment
                                                                • Shifty
                                                                  SBR Wise Guy
                                                                  • 08-10-08
                                                                  • 558

                                                                  #33
                                                                  Yes, their customer service really sucks.
                                                                  Comment
                                                                  • magpie878
                                                                    SBR MVP
                                                                    • 10-04-18
                                                                    • 1429

                                                                    #34
                                                                    Many times, my WiFi problems are at home. Should be no reason for that.
                                                                    Last edited by magpie878; 01-30-19, 10:26 AM. Reason: (location problems)
                                                                    Comment
                                                                    • Ro0k
                                                                      SBR Wise Guy
                                                                      • 01-04-14
                                                                      • 678

                                                                      #35
                                                                      I live in NJ.

                                                                      I can place bets at Fanduel on my phone with location turned on.

                                                                      I cannot place bets on my tablet in my house over wifi with location turned on.

                                                                      Also can't place a bet from my PC connected via ethernet with geo-comply installed.

                                                                      Ridiculous.
                                                                      Comment
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